1

Customer Service Manager Jobs in Alexander, AR (NOW HIRING)

Ensures 100% table visitation of customers to gather customer insights and assist Service Manager in developing a sales strategy to improve customer experience and drive sales. * Leads by example to ...

Ensures 100% table visitation of customers to gather customer insights and assist Service Manager in developing a sales strategy to improve customer experience and drive sales. * Leads by example to ...

Ensures 100% table visitation of customers to gather customer insights and assist Service Manager in developing a sales strategy to improve customer experience and drive sales. * Leads by example to ...

Showing results 21-40

Customer Service Manager information

See Alexander, AR salary details

$23.1K

$54.7K

$95.2K

How much do customer service manager jobs pay per year?

As of Aug 23, 2026, the average yearly pay for customer service manager in Alexander, AR is $54,672.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,600.00 and $66,000.00 per year, depending on experience, location, and employer.

What does a customer service manager do?

As a customer service manager, your job is to train the rest of the customer service staff and help develop their skills. You may help them learn how to greet customers, how to assist customers with problems, and how to remain professional when dealing with demanding customers. As a manager, your job also includes helping meet customer satisfaction targets, improving customer loyalty, and supporting the actions of the sales departments. Customer service managers often make recommendations for improving performance and work with the human resources department to hire employees and make decisions on disciplinary matters. You also provide direct customer service during staffing shortages or times of unusually high call volume.

What are the key skills and qualifications needed to thrive as a customer service manager, and why are they important?

To thrive as a Customer Service Manager, you need strong leadership, problem-solving abilities, and experience in customer service, often backed by a bachelor's degree or equivalent work experience. Familiarity with CRM software (such as Salesforce or Zendesk), data analysis tools, and customer feedback systems is typically required. Exceptional communication, conflict resolution, and team motivation skills help someone excel in this role. These competencies are crucial for ensuring high customer satisfaction, efficient team operations, and continuous service improvement.

What are some common challenges faced by customer service managers and how can they be addressed?

Customer Service Managers often face challenges such as handling high-stress situations, managing team performance, and balancing customer satisfaction with company policies. To address these issues, effective managers implement regular training sessions, set clear expectations, and foster open communication within their teams. They also use data-driven approaches to monitor service quality and identify areas for improvement, while supporting staff through coaching and recognition programs. Building a positive team culture and actively seeking feedback from both customers and employees can help managers overcome these challenges and drive continuous improvement.

What is the difference between Customer Service Manager vs Customer Support Supervisor?

AspectCustomer Service ManagerCustomer Support Supervisor
ResponsibilitiesOversees customer service teams, develops policies, manages escalationsSupervises support agents, handles daily customer issues, ensures team performance
Required CredentialsTypically requires a bachelor's degree, experience in customer serviceOften requires experience in support roles, some roles prefer certifications
Work EnvironmentOffice-based, managerial setting, strategic planningSupport centers, call centers, team supervision
Industry UsageCommon in retail, tech, finance, and service industriesCommon in tech, telecom, and service sectors

The Customer Service Manager focuses on strategic leadership and policy development, overseeing the entire customer service operation. In contrast, the Customer Support Supervisor handles daily team supervision and direct customer interactions. Both roles require customer service experience, but the manager's role is more strategic, while the supervisor's role is more operational.

How much does a customer service manager get?

A customer service manager's average salary varies by location and experience but typically ranges from $45,000 to $80,000 annually. In larger organizations or with more experience, salaries can exceed $100,000, especially when including bonuses and benefits.

What are the duties of a customer service manager?

A customer service manager oversees a team responsible for addressing customer inquiries, resolving complaints, and ensuring high service quality. They develop policies, monitor performance metrics, train staff, and collaborate with other departments to improve customer satisfaction and operational efficiency.

What are the most commonly searched types of Customer Service jobs in Alexander, AR?

The most popular types of Customer Service jobs in Alexander, AR are:

What job categories do people searching Customer Service Manager jobs in Alexander, AR look for?

The top searched job categories for Customer Service Manager jobs in Alexander, AR are:

What cities near Alexander, AR are hiring for Customer Service Manager jobs?

Cities near Alexander, AR with the most Customer Service Manager job openings:

Infographic showing various Customer Service Manager job openings in Alexander, AR as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $54,672 per year, or $26.3 per hour.

Customer Service Representative

Williams-Sonoma Inc. Customer Care Centers

Little Rock, AR โ€ข On-site

$15/hr

Other

PTO

Re-posted 12 days ago


Job description

Williams-Sonoma Inc. 

  Customer Service Representatives 
Full Time availability - Little Rock, AR

Now accepting applications until July 30, 2026
 

Why Join Us?

Do you love helping people? Thrive in fast-paced environments? Want to work from home in a role where you make someoneโ€™s day every day?

If youโ€™re someone who:

  • Brings positive energy
  • Solves problems with confidence
  • Loves great products and even better discounts
    โ€ฆthen youโ€™ll feel right at home here!
  Your Day to Day (Essential Functions):

โœ… Customer-Focused Support

  • Serve as the first point of contact for customer inquiries via phone
  • Actively listen to customer concerns and provide clear, accurate, and empathetic resolutions.
  • Handle escalations with professionalism, ensuring a smooth resolution process.

โœ… Problem-Solving & Ownership

  • Apply critical thinking to troubleshoot issues and offer appropriate solutions.
  • Approve adjustments, returns, or other resolutions within established guidelines.
  • Follow up with customers to ensure complete satisfaction and issue solutions.

โœ… Service with Integrity

  • Uphold company values by providing honest, ethical, and transparent support.
  • Maintain confidentiality of customer data and company policies.
  • Stay informed about product updates, policies, and procedures to provide accurate information.

โœ… Collaboration & Continuous Growth

  • Work closely with team members and leadership to improve service processes.
  • Participate in ongoing training to enhance skills and stay ahead in customer service excellence.
  • Provide feedback to improve company policies and customer experience strategies.
What We Offer:

โœจ Competitive pay starting at $15.00/hr 
โœจ Recognition based incentives and bonuses
โœจ PTO, Vacation, and Sick Pay benefits 
โœจ Employee discounts and perks (up to 40% off most products and brands) 

What Weโ€™re Looking For:

โœจ 1+ years of customer service experience (retail, call center, or hospitality preferred) 
โœจ Strong communication skills - Ability to de-escalate and resolve issues professionally 
โœจ Problem-solving mindset - You think fast and adapt quickly 
โœจ Integrity and reliability - You do the right thing, even when no one is watching 
โœจ Comfortable working in a fast-paced environment with performance goals 
โœจ Tech-savvy - Ability to navigate multiple systems and multitask efficiently 
 

Technology requirements:

In order to work from home, our agents must have their own full-size or all-in-one desktop personal computer, or a traditional laptop personal computer that meets the minimum specifications listed in the sections below.
 

Devices not acceptable:

Tablet-based/convertible personal computers (i.e. โ€“ Microsoft Surface, Surface Book), Chromebooks, Steam Decks and mobile phones (unless needed for two-factor authentication) are not acceptable.
 

Operating Systems:     
    โœจ Windows 11 Home, Windows 11 Pro, or Windows 11 Pro for Workstations
    โœจ Mac IOS 13 or newer 
  What if I have an Education or Enterprise edition of Windows?

Education and Enterprise editions are not licensed for individual use (these licenses would be owned by a larger organization).
 

What if I am using a Windows Insider version of Windows?

Versions of Windows provided via the Windows Insider program are not considered stable versions of Windows, and are therefore not suitable for production use. Support will only be provided on stable, main release versions of Windows.
 

What if I am using an older version of Windows?

We do not support Windows 95, 98, ME, 2000, XP, Vista, Windows 7, Windows 8 or Windows 8.1.
 

What kind of software do I need?

A PC that is fully updated with all current windows AND all optional updates, as these are device specific for  your system and can affect Audio and other performance if not updated.
 

What antivirus protection do I need?

You must have an anti-virus program running on your computer.  Microsoft Defender is sufficient and already installed on most Windows based computers.
 

Web Browser:

Our systems work best using Google Chrome.  Other browsers may not work.  If this is the case, we will ask you to install Chrome.
 

Random Access Memory (RAM): 6 GB RAM or higher, but we recommend 8GM or higher to support the work environment
  Internal Storage:

You must have enough free space available to both install needed systems and run these systems effectively.
 

Display/Monitor:

Minimum Optimal Screen Resolution:

    โœจ 1920 x 1080
  Devices and peripherals needed:     โœจ  External mouse* (wired preferred)
    โœจ  Keyboard (wired preferred)
    โœจ  Webcam (will be utilized for Training and meetings
    โœจ  USB headset* (wired required โ€“ wireless/Bluetooth headsets NOT acceptable)
            โœจ  We highly recommend you have the following headsets for best results during your employment. 
            โœจ  Jabra Evolve 20 UC
            โœจ  Logitech H390
    โœจ  Other recommendations will be included in the system requirements documentation provided later in the process
    โœจ  Headset models NOT supported
            โœจ  MPOW 
            โœจ  Cyber Acoustics
            โœจ  NUBOW
 

โœจ  We do not recommend using built-in laptop track pads

Your systemโ€™s internet speed will be tested using our System Checker during the pre-hire process and throughout employment as needed. If you choose, you may examine your speeds at http://speedof.me , however that will not be an official evaluation of your connection. Internet based speed tests measure speeds to your residence, and may not be indicative of actual speeds to your computer.