Responsive Recruiter At Midas we are dedicated to providing quality services to customer vehicles ... We are looking for automotive service managers to manage and direct all service department ...
Responsive Recruiter At Midas we are dedicated to providing quality services to customer vehicles ... We are looking for automotive service managers to manage and direct all service department ...
CSR Customer Service Representative
Fayetteville, AR · On-site
$15 - $20.50/hr
The CSR is responsible for assisting the Management Team in the overall operation, cleanliness, maintenance, inventory and cash control of the location. Essential Sales Duties and Responsibilities
CSR Customer Service Representative
Fayetteville, AR · On-site
$15 - $20.50/hr
The CSR is responsible for assisting the Management Team in the overall operation, cleanliness, maintenance, inventory and cash control of the location. Essential Sales Duties and Responsibilities
CSR Customer Service Representative
Fayetteville, AR · On-site
$15 - $20.50/hr
The CSR is responsible for assisting the Management Team in the overall operation, cleanliness, maintenance, inventory and cash control of the location. Essential Sales Duties and Responsibilities
Quick apply
CSR Customer Service Representative
Fayetteville, AR · On-site
$15 - $20.50/hr
The CSR is responsible for assisting the Management Team in the overall operation, cleanliness, maintenance, inventory and cash control of the location. Essential Sales Duties and Responsibilities
CSR Customer Service Representative
$15 - $20.50/hr
The CSR is responsible for assisting the Management Team in the overall operation, cleanliness, maintenance, inventory and cash control of the location. Essential Sales Duties and Responsibilities
CSR Customer Service Representative
$15 - $20.50/hr
The CSR is responsible for assisting the Management Team in the overall operation, cleanliness, maintenance, inventory and cash control of the location. Essential Sales Duties and Responsibilities
CSR Customer Service Representative
Fort Smith, AR · On-site
$15.25 - $20.75/hr
The CSR is responsible for assisting the Management Team in the overall operation, cleanliness, maintenance, inventory and cash control of the location. Essential Sales Duties and Responsibilities
CSR Customer Service Representative
Fort Smith, AR · On-site
$15.25 - $20.75/hr
The CSR is responsible for assisting the Management Team in the overall operation, cleanliness, maintenance, inventory and cash control of the location. Essential Sales Duties and Responsibilities
CSR Customer Service Representative
$15.25 - $20.75/hr
The CSR is responsible for assisting the Management Team in the overall operation, cleanliness, maintenance, inventory and cash control of the location. Essential Sales Duties and Responsibilities
CSR Customer Service Representative
$15.25 - $20.75/hr
The CSR is responsible for assisting the Management Team in the overall operation, cleanliness, maintenance, inventory and cash control of the location. Essential Sales Duties and Responsibilities
CSR Customer Service Representative
Fort Smith, AR · On-site
$15.25 - $20.75/hr
The CSR is responsible for assisting the Management Team in the overall operation, cleanliness, maintenance, inventory and cash control of the location. Essential Sales Duties and Responsibilities
Quick apply
CSR Customer Service Representative
Fort Smith, AR · On-site
$15.25 - $20.75/hr
The CSR is responsible for assisting the Management Team in the overall operation, cleanliness, maintenance, inventory and cash control of the location. Essential Sales Duties and Responsibilities
CSR Customer Service Representative (Cashier)
Fort Smith, AR · On-site
$14.75 - $20/hr
The CSR is responsible for assisting the Management Team in the overall operation, cleanliness, maintenance, inventory and cash control of the location. Essential Sales Duties and Responsibilities
CSR Customer Service Representative (Cashier)
Fort Smith, AR · On-site
$14.75 - $20/hr
The CSR is responsible for assisting the Management Team in the overall operation, cleanliness, maintenance, inventory and cash control of the location. Essential Sales Duties and Responsibilities
The CSR is responsible for assisting the Management Team in the overall operation, cleanliness, maintenance, inventory and cash control of the location. Essential Sales Duties and Responsibilities
The CSR is responsible for assisting the Management Team in the overall operation, cleanliness, maintenance, inventory and cash control of the location. Essential Sales Duties and Responsibilities
CSR Customer Service Representative (Cashier)
Fort Smith, AR · On-site
$10 - $12/hr
The CSR is responsible for assisting the Management Team in the overall operation, cleanliness, maintenance, inventory and cash control of the location. Essential Sales Duties and Responsibilities
Quick apply
CSR Customer Service Representative (Cashier)
Fort Smith, AR · On-site
$10 - $12/hr
The CSR is responsible for assisting the Management Team in the overall operation, cleanliness, maintenance, inventory and cash control of the location. Essential Sales Duties and Responsibilities
Customer Service Representative
Ozark, AR · On-site
$14 - $19.25/hr
Serve as a primary point of contact for customers by managing inbound and outbound calls, chats ... Verify services ordered with members during scheduling process. * Take advantage of upselling ...
Customer Service Representative
Ozark, AR · On-site
$14 - $19.25/hr
Serve as a primary point of contact for customers by managing inbound and outbound calls, chats ... Verify services ordered with members during scheduling process. * Take advantage of upselling ...
Customer Service Representative
Ozark, AR · On-site
$14 - $19.25/hr
Serve as a primary point of contact for customers by managing inbound and outbound calls, chats ... Verify services ordered with members during scheduling process. * Take advantage of upselling ...
Customer Service Representative
Ozark, AR · On-site
$14 - $19.25/hr
Serve as a primary point of contact for customers by managing inbound and outbound calls, chats ... Verify services ordered with members during scheduling process. * Take advantage of upselling ...
Customer Service Representative
Ozark, AR · On-site
$14 - $19.25/hr
Serve as a primary point of contact for customers by managing inbound and outbound calls, chats ... Verify services ordered with members during scheduling process.Take advantage of upselling ...
Quick apply
Customer Service Representative
Ozark, AR · On-site
$14 - $19.25/hr
Serve as a primary point of contact for customers by managing inbound and outbound calls, chats ... Verify services ordered with members during scheduling process.Take advantage of upselling ...
Customer Service Representative
Fort Smith, AR · On-site
$17/hr
Notably, 84% of our managers have been promoted from within. Why You Should Join Us * Competitive ... Customer Service Skills: A professional attitude and aptitude for customer service are essential ...
Customer Service Representative
Fort Smith, AR · On-site
$17/hr
Notably, 84% of our managers have been promoted from within. Why You Should Join Us * Competitive ... Customer Service Skills: A professional attitude and aptitude for customer service are essential ...
Customer Service Representative
Fort Smith, AR · On-site
$17/hr
Notably, 84% of our managers have been promoted from within. Why You Should Join Us * Competitive ... Customer Service Skills: A professional attitude and aptitude for customer service are essential ...
Customer Service Representative
Fort Smith, AR · On-site
$17/hr
Notably, 84% of our managers have been promoted from within. Why You Should Join Us * Competitive ... Customer Service Skills: A professional attitude and aptitude for customer service are essential ...
Customer Service Associate
Fort Smith, AR · On-site
$14 - $19.25/hr
Customer Service Associate Who we are: As one of the largest for-profit thrift operators in the ... Programs to stop smoking, diabetes management coaching, and on demand care options. * A 401k plan ...
Customer Service Associate
Fort Smith, AR · On-site
$14 - $19.25/hr
Customer Service Associate Who we are: As one of the largest for-profit thrift operators in the ... Programs to stop smoking, diabetes management coaching, and on demand care options. * A 401k plan ...
Customer Service Associate
$12.50 - $17.25/hr
Customer Service Associate Who we are: As one of the largest for-profit thrift operators in the ... Programs to stop smoking, diabetes management coaching, and on demand care options. * A 401k plan ...
Quick apply
Customer Service Associate
$12.50 - $17.25/hr
Customer Service Associate Who we are: As one of the largest for-profit thrift operators in the ... Programs to stop smoking, diabetes management coaching, and on demand care options. * A 401k plan ...
The Supervisor confers with other Supervisors and/or Managers to coordinate activities of ... service to American Airlines under the American Eagle brand and ground handling services for many ...
The Supervisor confers with other Supervisors and/or Managers to coordinate activities of ... service to American Airlines under the American Eagle brand and ground handling services for many ...
The Supervisor confers with other Supervisors and/or Managers to coordinate activities of ... service to American Airlines under the American Eagle brand and ground handling services for many ...
The Supervisor confers with other Supervisors and/or Managers to coordinate activities of ... service to American Airlines under the American Eagle brand and ground handling services for many ...
Customer Service Representative
Van Buren, AR · On-site
$14.75 - $20.25/hr
Report accidents or incidents to the manager immediately. * Preserve safety of self, fellow ... Provide exceptional guest service. Be courteous, always greet and thank all customers while making ...
Customer Service Representative
Van Buren, AR · On-site
$14.75 - $20.25/hr
Report accidents or incidents to the manager immediately. * Preserve safety of self, fellow ... Provide exceptional guest service. Be courteous, always greet and thank all customers while making ...
Customer Service Manager information
See Alma, AR salary details
$23.3K - $29.9K
5% of jobs
$29.9K - $36.5K
14% of jobs
$39K is the 25th percentile. Wages below this are outliers.
$36.5K - $43.1K
16% of jobs
The median wage is $49.1K / yr.
$43.1K - $49.7K
17% of jobs
$49.7K - $56.3K
12% of jobs
$56.3K - $62.9K
9% of jobs
$64.4K is the 75th percentile. Wages above this are outliers.
$62.9K - $69.6K
11% of jobs
$69.6K - $76.2K
6% of jobs
$76.2K - $82.8K
5% of jobs
$82.8K - $89.4K
2% of jobs
$89.4K - $96K
3% of jobs
$23.3K
$55.1K
$96K
How much do customer service manager jobs pay per year?
As of Sep 4, 2026, the average yearly pay for customer service manager in Alma, AR is $55,123.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,000.00 and $66,500.00 per year, depending on experience, location, and employer.
What does a customer service manager do?
As a customer service manager, your job is to train the rest of the customer service staff and help develop their skills. You may help them learn how to greet customers, how to assist customers with problems, and how to remain professional when dealing with demanding customers. As a manager, your job also includes helping meet customer satisfaction targets, improving customer loyalty, and supporting the actions of the sales departments. Customer service managers often make recommendations for improving performance and work with the human resources department to hire employees and make decisions on disciplinary matters. You also provide direct customer service during staffing shortages or times of unusually high call volume.
What are the key skills and qualifications needed to thrive as a customer service manager, and why are they important?
To thrive as a Customer Service Manager, you need strong leadership, problem-solving abilities, and experience in customer service, often backed by a bachelor's degree or equivalent work experience. Familiarity with CRM software (such as Salesforce or Zendesk), data analysis tools, and customer feedback systems is typically required. Exceptional communication, conflict resolution, and team motivation skills help someone excel in this role. These competencies are crucial for ensuring high customer satisfaction, efficient team operations, and continuous service improvement.
What are some common challenges faced by customer service managers and how can they be addressed?
Customer Service Managers often face challenges such as handling high-stress situations, managing team performance, and balancing customer satisfaction with company policies. To address these issues, effective managers implement regular training sessions, set clear expectations, and foster open communication within their teams. They also use data-driven approaches to monitor service quality and identify areas for improvement, while supporting staff through coaching and recognition programs. Building a positive team culture and actively seeking feedback from both customers and employees can help managers overcome these challenges and drive continuous improvement.
What is the difference between Customer Service Manager vs Customer Support Supervisor?
| Aspect | Customer Service Manager | Customer Support Supervisor |
|---|---|---|
| Responsibilities | Oversees customer service teams, develops policies, manages escalations | Supervises support agents, handles daily customer issues, ensures team performance |
| Required Credentials | Typically requires a bachelor's degree, experience in customer service | Often requires experience in support roles, some roles prefer certifications |
| Work Environment | Office-based, managerial setting, strategic planning | Support centers, call centers, team supervision |
| Industry Usage | Common in retail, tech, finance, and service industries | Common in tech, telecom, and service sectors |
The Customer Service Manager focuses on strategic leadership and policy development, overseeing the entire customer service operation. In contrast, the Customer Support Supervisor handles daily team supervision and direct customer interactions. Both roles require customer service experience, but the manager's role is more strategic, while the supervisor's role is more operational.
How much does a customer service manager get?
A customer service manager's average salary varies by location and experience but typically ranges from $45,000 to $80,000 annually. In larger organizations or with more experience, salaries can exceed $100,000, especially when including bonuses and benefits.
What are the duties of a customer service manager?
A customer service manager oversees a team responsible for addressing customer inquiries, resolving complaints, and ensuring high service quality. They develop policies, monitor performance metrics, train staff, and collaborate with other departments to improve customer satisfaction and operational efficiency.
More about Customer Service Manager jobs
What are the most commonly searched types of Customer Service jobs in Alma, AR?
The most popular types of Customer Service jobs in Alma, AR are:
What job categories do people searching Customer Service Manager jobs in Alma, AR look for?
The top searched job categories for Customer Service Manager jobs in Alma, AR are:
What cities near Alma, AR are hiring for Customer Service Manager jobs?
Cities near Alma, AR with the most Customer Service Manager job openings:
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Midas rating
5.4
Based on 159 frontline employees who took The Breakroom Quiz
314th of 374 rated vehicle maintenance
Job description
Responsive Recruiter
At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience. We are looking for automotive service managers to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services. This position is a Store Manager developmental role. Midas is committed to training our associates and promoting from within the organization. Veterans and former military are encouraged to apply.
As a Midas automotive service manager, you will manage and direct all automotive and general service technicians in the operation of the shop, including:
- Deliver exceptional customer service while listening and consulting customers
- Following up with customers, services requested, estimated completion times etc.
- Oversee complete vehicle inspections and then make comprehensive recommendationsbuilding computerized repair orders and sourcing parts
- Deliver and discuss pricing estimates with customers as well as promoting shop service specials
- Lead, manage, and train team while keeping in tune with our companies' vision, purpose, core values, and employee creed
- Supervise up to ten employees
- Oversee technicians' inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks
- Maintain inventory counts
- Overall cleanliness and organization of the facility
- Other duties as assigned
A minimum of 2 years of store or service manager experience
General automotive knowledge
Excellent customer service disposition
Good communication skills
Leadership ability
Team building skills
Ability to work a flexible retail schedule including weekends, evenings and holidays
Valid driver's license
Join Our TeamAs one of the largest destinations for automotive services, Midas is dominating the industry in developing career paths and building relationships within the communities they serve.
At Midas, we take care of everything tires, brakes, oil so the opportunities to grow and develop expertise with Midas are endless.