Requisition Number: 231312 Cintas is seeking a Service Manager to directly manage our customer facing Service team. Responsibilities include hiring and performance management; managing the overall ...
Requisition Number: 231312 Cintas is seeking a Service Manager to directly manage our customer facing Service team. Responsibilities include hiring and performance management; managing the overall ...
Service Manager
Maumelle, AR · On-site
Requisition Number: 231312 Cintas is seeking a Service Manager to directly manage our customer facing Service team. Responsibilities include hiring and performance management; managing the overall ...
Service Manager
Maumelle, AR · On-site
Requisition Number: 231312 Cintas is seeking a Service Manager to directly manage our customer facing Service team. Responsibilities include hiring and performance management; managing the overall ...
Ensures diplomacy concerning customer service-related concerns. * Coaches and develops lawn specialists and trainees. Works with other managers to identify ways to reduce customer cancellations.
Ensures diplomacy concerning customer service-related concerns. * Coaches and develops lawn specialists and trainees. Works with other managers to identify ways to reduce customer cancellations.
Service Manager
Little Rock, AR · On-site
Ensures diplomacy concerning customer service-related concerns. * Coaches and develops lawn specialists and trainees. Works with other managers to identify ways to reduce customer cancellations.
Service Manager
Little Rock, AR · On-site
Ensures diplomacy concerning customer service-related concerns. * Coaches and develops lawn specialists and trainees. Works with other managers to identify ways to reduce customer cancellations.
Ensures diplomacy concerning customer service-related concerns. * Coaches and develops lawn specialists and trainees. Works with other managers to identify ways to reduce customer cancellations.
Ensures diplomacy concerning customer service-related concerns. * Coaches and develops lawn specialists and trainees. Works with other managers to identify ways to reduce customer cancellations.
SERVICE MANAGER
Little Rock, AR · On-site
As Service Manager, you won't just maintain a property--you'll lead a team, elevate standards, and create a place residents are proud to call home. Your leadership keeps the lights on, the water ...
New
SERVICE MANAGER
Little Rock, AR · On-site
As Service Manager, you won't just maintain a property--you'll lead a team, elevate standards, and create a place residents are proud to call home. Your leadership keeps the lights on, the water ...
New
SERVICE MANAGER
Little Rock, AR · On-site
As Service Manager, you won't just maintain a property-you'll lead a team, elevate standards, and create a place residents are proud to call home. Your leadership keeps the lights on, the water ...
New
SERVICE MANAGER
Little Rock, AR · On-site
As Service Manager, you won't just maintain a property-you'll lead a team, elevate standards, and create a place residents are proud to call home. Your leadership keeps the lights on, the water ...
New
... customer service skillsProven knowledge of mechanical and electrical systemsProven organizational skillsAble to work independently and as a teamAble to lift 50 pounds and sit or stand for long ...
Quick apply
... customer service skillsProven knowledge of mechanical and electrical systemsProven organizational skillsAble to work independently and as a teamAble to lift 50 pounds and sit or stand for long ...
Service Managers work with planners in scheduling, maintaining job costs, procurement, and ... Exceptional customer service skills * Proven knowledge of mechanical and electrical systems
Service Managers work with planners in scheduling, maintaining job costs, procurement, and ... Exceptional customer service skills * Proven knowledge of mechanical and electrical systems
Service Manager - Little Rock
AR · On-site
Service Managers work with planners in scheduling, maintaining job costs, procurement, and ... Exceptional customer service skills * Proven knowledge of mechanical and electrical systems
Service Manager - Little Rock
AR · On-site
Service Managers work with planners in scheduling, maintaining job costs, procurement, and ... Exceptional customer service skills * Proven knowledge of mechanical and electrical systems
SERVICE MANAGER
Little Rock, AR · On-site
Crane Service Manager Position Summary: For over 150 years, Morgan has led the way in transforming ... Assemble, install, wire, and commission Morgan industrial overhead cranes at customer sites ...
Quick apply
SERVICE MANAGER
Little Rock, AR · On-site
Crane Service Manager Position Summary: For over 150 years, Morgan has led the way in transforming ... Assemble, install, wire, and commission Morgan industrial overhead cranes at customer sites ...
Automotive Service Manager
Little Rock, AR · On-site
$48K - $54K/yr
Flexible schedule At Midas we are dedicated to providing quality services to customer vehicles in ... We are looking for automotive service managers to manage and direct all service department ...
Quick apply
Automotive Service Manager
Little Rock, AR · On-site
$48K - $54K/yr
Flexible schedule At Midas we are dedicated to providing quality services to customer vehicles in ... We are looking for automotive service managers to manage and direct all service department ...
Automotive Service Manager
Little Rock, AR · On-site
$48K - $54K/yr
Flexible schedule At Midas we are dedicated to providing quality services to customer vehicles in ... We are looking for automotive service managers to manage and direct all service department ...
Automotive Service Manager
Little Rock, AR · On-site
$48K - $54K/yr
Flexible schedule At Midas we are dedicated to providing quality services to customer vehicles in ... We are looking for automotive service managers to manage and direct all service department ...
Service Manager
Little Rock, AR · On-site
$5.2K/mo
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Service Manager
Little Rock, AR · On-site
$5.2K/mo
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Service Manager
Benton, AR · On-site
$5.2K/mo
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Service Manager
Benton, AR · On-site
$5.2K/mo
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Service Manager
North Little Rock, AR · On-site
$5.2K/mo
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Service Manager
North Little Rock, AR · On-site
$5.2K/mo
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Service Manager
Benton, AR · On-site
$5.2K/mo
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Service Manager
Benton, AR · On-site
$5.2K/mo
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Service Manager
Little Rock, AR · On-site
$5.2K/mo
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Service Manager
Little Rock, AR · On-site
$5.2K/mo
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Service Manager
Little Rock, AR · On-site
$5.2K/mo
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Service Manager
Little Rock, AR · On-site
$5.2K/mo
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Service Manager
Conway, AR · On-site
$5.2K/mo
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Service Manager
Conway, AR · On-site
$5.2K/mo
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Customer Service Manager information
See Alexander, AR salary details
$23.1K - $29.7K
5% of jobs
$29.7K - $36.2K
14% of jobs
$38.7K is the 25th percentile. Wages below this are outliers.
$36.2K - $42.8K
16% of jobs
The median wage is $48.7K / yr.
$42.8K - $49.3K
17% of jobs
$49.3K - $55.9K
12% of jobs
$55.9K - $62.4K
9% of jobs
$63.9K is the 75th percentile. Wages above this are outliers.
$62.4K - $69K
11% of jobs
$69K - $75.5K
6% of jobs
$75.5K - $82.1K
5% of jobs
$82.1K - $88.7K
2% of jobs
$88.7K - $95.2K
3% of jobs
$23.1K
$54.7K
$95.2K
How much do customer service manager jobs pay per year?
As of Aug 23, 2026, the average yearly pay for customer service manager in Alexander, AR is $54,672.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,600.00 and $66,000.00 per year, depending on experience, location, and employer.
What does a customer service manager do?
As a customer service manager, your job is to train the rest of the customer service staff and help develop their skills. You may help them learn how to greet customers, how to assist customers with problems, and how to remain professional when dealing with demanding customers. As a manager, your job also includes helping meet customer satisfaction targets, improving customer loyalty, and supporting the actions of the sales departments. Customer service managers often make recommendations for improving performance and work with the human resources department to hire employees and make decisions on disciplinary matters. You also provide direct customer service during staffing shortages or times of unusually high call volume.
What are the key skills and qualifications needed to thrive as a customer service manager, and why are they important?
To thrive as a Customer Service Manager, you need strong leadership, problem-solving abilities, and experience in customer service, often backed by a bachelor's degree or equivalent work experience. Familiarity with CRM software (such as Salesforce or Zendesk), data analysis tools, and customer feedback systems is typically required. Exceptional communication, conflict resolution, and team motivation skills help someone excel in this role. These competencies are crucial for ensuring high customer satisfaction, efficient team operations, and continuous service improvement.
What are some common challenges faced by customer service managers and how can they be addressed?
Customer Service Managers often face challenges such as handling high-stress situations, managing team performance, and balancing customer satisfaction with company policies. To address these issues, effective managers implement regular training sessions, set clear expectations, and foster open communication within their teams. They also use data-driven approaches to monitor service quality and identify areas for improvement, while supporting staff through coaching and recognition programs. Building a positive team culture and actively seeking feedback from both customers and employees can help managers overcome these challenges and drive continuous improvement.
What is the difference between Customer Service Manager vs Customer Support Supervisor?
| Aspect | Customer Service Manager | Customer Support Supervisor |
|---|---|---|
| Responsibilities | Oversees customer service teams, develops policies, manages escalations | Supervises support agents, handles daily customer issues, ensures team performance |
| Required Credentials | Typically requires a bachelor's degree, experience in customer service | Often requires experience in support roles, some roles prefer certifications |
| Work Environment | Office-based, managerial setting, strategic planning | Support centers, call centers, team supervision |
| Industry Usage | Common in retail, tech, finance, and service industries | Common in tech, telecom, and service sectors |
The Customer Service Manager focuses on strategic leadership and policy development, overseeing the entire customer service operation. In contrast, the Customer Support Supervisor handles daily team supervision and direct customer interactions. Both roles require customer service experience, but the manager's role is more strategic, while the supervisor's role is more operational.
How much does a customer service manager get?
A customer service manager's average salary varies by location and experience but typically ranges from $45,000 to $80,000 annually. In larger organizations or with more experience, salaries can exceed $100,000, especially when including bonuses and benefits.
What are the duties of a customer service manager?
A customer service manager oversees a team responsible for addressing customer inquiries, resolving complaints, and ensuring high service quality. They develop policies, monitor performance metrics, train staff, and collaborate with other departments to improve customer satisfaction and operational efficiency.
More about Customer Service Manager jobs
What are the most commonly searched types of Customer Service jobs in Alexander, AR?
The most popular types of Customer Service jobs in Alexander, AR are:
What job categories do people searching Customer Service Manager jobs in Alexander, AR look for?
The top searched job categories for Customer Service Manager jobs in Alexander, AR are:
What cities near Alexander, AR are hiring for Customer Service Manager jobs?
Cities near Alexander, AR with the most Customer Service Manager job openings:
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 10 hours ago
Cintas rating
7.6
Based on 477 frontline employees who took The Breakroom Quiz
190th of 496 rated business services
Job description
Requisition Number: 231312
Job Description
Cintas is seeking a Service Manager to directly manage our customer facing Service team. Responsibilities include hiring and performance management; managing the overall performance of a team; providing leadership by fostering a safe working environment; successful resolution of customer related issues; training a team on effective sales techniques; performing goodwill of customers at the customer site while maintaining a high level of customer satisfaction; achieving sales, profit, inventory and payroll goals; managing a budget and dealing with operational issues that affect service. Hands-on support of direct reports includes accompanying our service representatives or visiting customers alone when necessary, to assist in the pick-up and delivery of products or services; driving a company-owned vehicle to and from customer locations; lifting, carrying and walking Cintas products in and out of customer accounts while maintaining world-class service and goodwill to customers; performing managerial duties.
Skills/Qualifications
Required
- Valid driver's license
- High School Diploma/GED; Bachelor's Degree or equivalent work experience preferred
Preferred
- Management experience
- Experience in industrial sales or customer service
- Availability to start within two weeks after offer made/accepted
Benefits
Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We offer flexibility with four different medical plan options; one plan is offered at zero cost.
Additionally, our employee-partners enjoy:
Competitive Pay
401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP)
Disability, Life and AD&D Insurance, 100% Company Paid
Paid Time Off and Holidays
Skills Development, Training and Career Advancement Opportunities
Company Information
Cintas Corporation helps more than one million businesses of all types and sizes get Ready to open their doors with confidence every day by providing products and services that help keep their customers' facilities and employees clean, safe, and looking their best. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday. Headquartered in the U.S., Cincinnati, OH, Cintas is a publicly held Fortune 500 company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor's 500 Index and Nasdaq-100 Index.
Cintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law.
This job posting will remain open for at least five (5) days.
Job Category: Service
Organization: First Aid and Safety
Employee Status: Regular
Schedule: Full Time
Shift: 1st Shift
About Cintas
Sourced by ZipRecruiter
Headquartered in Cincinnati, Cintas is a publicly held company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor's 500 Index and Nasdaq-100 Index.
Industry
Manufacturing and fabric manufacturing
Company size
10,000+ Employees
Headquarters location
Cincinnati, OH, US