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Customer Service Manager Ii Jobs (NOW HIRING)

Din Tai Fung

Service Manager II

Brooklyn, NY · On-site

$99K - $124K/yr

BENEFITS FOR SERVICE MANAGER II: * Competitive Pay & Benefits * Employer Contribution for individuals and eligible dependents' medical insurance * Dental, Vision, and Life Insurance * Health Savings ...

Westminster Management

Service Manager II

Alexandria, VA · On-site

$85K - $90K/yr

Conduct cost-benefit analyses (in-house vs. contractor) and manage vendor contracts to optimize service delivery. Create and monitor the annual maintenance budget. * Strategize for Success: Prepare ...

Westminster Management

Service Manager II

Slidell, LA · On-site

Conduct cost-benefit analyses (in-house vs. contractor) and manage vendor contracts to optimize service delivery. Create and monitor the annual maintenance budget. * Strategize for Success: Prepare ...

Atkore

Customer Service Account Manager II

Fort Worth, TX · On-site

$46K - $63K/yr

Customer Service Account Manager II Who we are: Atkore is forging a future where our employees, customers, suppliers, shareholders, and communities are building better together - a future focused on ...

COVE PROPERTY

Service Manager II

Baltimore, MD · On-site

$35 - $37/hr

The Cove Mission Statement Cove Property Management is dedicated to providing top level customer service while managing income-producing properties, enhancing operating performance, and increasing ...

New

ABRA

Customer Service Manager

Mandan, ND · On-site

Customer Service Manager - Buller Automotive Inc. (ABRA Mandan) The Customer Service Manager is ... 2. Estimating, Sales, and Repair Capture * Handle walk-in customer pay estimates, adjusted claim ...

RICK'S RANCHWEAR INC

Customer Service Manager

Nashville, TN · On-site

$20 - $21/hr

Customer Service Manager- Opry Mills Mall Join the Boot Factory Outlet Team! At Boot Factory Outlet ... Our famous Buy One Pair, Get Two Pair FREE promotion keeps customers coming back, and we're looking ...

ARM Enterprises

Customer Service Manager

La Mirada, CA · On-site

$20 - $25/hr

At least two years of experience using Zendesk or similar CRM software * Background in a product ... The Customer Service Manager will play a vital role in ensuring that our customers receive top ...

Amwaste

Customer Service Manager

West Point, GA · On-site

Customer Service Manager Company Overview: Amwaste LLC is a growing company in the Waste Services Industry, dedicated to providing exceptional service and innovative solutions to our clients. We are ...

Hobby Lobby Careers

Customer Service Manager

O Fallon, MO · On-site

$20.15 - $21.15/hr

New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are ...

Hobby Lobby

Customer Service Manager

Parker, CO · On-site

$20.15 - $21.15/hr

The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY. Responsibilities: * Perform duties as ...

westminster

Service Manager II

Slidell, LA · On-site

Conduct cost-benefit analyses (in-house vs. contractor) and manage vendor contracts to optimize service delivery. Create and monitor the annual maintenance budget. * Strategize for Success: Prepare ...

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Customer Service Manager Ii information

See salary details

$24.5K

$58K

$101K

How much do customer service manager ii jobs pay per year?

As of Sep 10, 2026, the average yearly pay for customer service manager ii in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What is the difference between Customer Service Manager Ii vs Customer Service Supervisor?

AspectCustomer Service Manager IiCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business or related field; relevant experience in customer serviceUsually requires a high school diploma or equivalent; some experience in customer service or team leadership
Work EnvironmentManages multiple teams or departments, often in a corporate settingOversees daily operations of a customer service team, often on the floor or call center
Employer & Industry UsageCommon in retail, telecommunications, and service industriesFound in similar industries, often as a frontline leadership role

The Customer Service Manager Ii typically holds a higher level of responsibility, overseeing multiple teams and requiring more advanced credentials. The Customer Service Supervisor focuses on daily team management and may have less formal education requirements. Both roles are vital in customer service operations but differ mainly in scope and seniority.

How much does a customer service manager get?

A Customer Service Manager II typically earns between $50,000 and $80,000 annually, depending on experience, location, and industry. Salaries can vary based on company size and specific responsibilities, and some roles may include bonuses or benefits.

What other jobs can a customer service manager do?

A Customer Service Manager II can transition into roles such as operations manager, client relations manager, or team leader, leveraging skills in communication, problem-solving, and leadership. They may also move into training and development, quality assurance, or sales management, often requiring familiarity with customer management tools and certifications in leadership or customer service. These roles typically involve overseeing teams, improving processes, and ensuring customer satisfaction.

What cities are hiring for Customer Service Manager Ii jobs?

Cities with the most Customer Service Manager Ii job openings:

What are the most commonly searched types of Customer Service Ii jobs?

The most popular types of Customer Service Ii jobs are:

What states have the most Customer Service Manager Ii jobs?

States with the most job openings for Customer Service Manager Ii jobs include:

What are popular job titles related to Customer Service Manager Ii jobs?

For Customer Service Manager Ii jobs, the most frequently searched job titles are:

Customer Service Manager Ii jobs near you

Service Manager II

Brooklyn, NY • On-site

Din Tai Fung
Restaurants • 10K+ employees
Learn more about Din Tai Fungexternal

$99K - $124K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 10 days ago

Din Tai Fung Restaurant rating

7.5

Company rating: 7.5 out of 10

Based on 42 frontline employees who took The Breakroom Quiz

Job description

LOCATION: The Brook, 567 Fulton St #19G, Brooklyn, NY 11201, USA
SALARY RANGE FOR SERVICE MANAGER II: $99,520 - $124,400 annual base salary
The base salary or hourly wage range for this role will vary based on multiple factors, including but not limited to prior experience, relevant expertise, current business needs, and market factors. Range is not inclusive of potential bonus or benefits. Your recruiter can share more information about the salary range and other factors during the hiring process.
BENEFITS FOR SERVICE MANAGER II:
  • Competitive Pay & Benefits
  • Employer Contribution for individuals and eligible dependents' medical insurance
  • Dental, Vision, and Life Insurance
  • Health Savings Account (HSA)
  • Commuter Spending Accounts
  • 401(k) Plan with company match
  • Employee Assistance Program
  • Discounts through BenefitHub
  • Employee Meal Discounts
  • Paid Time Off (PTO) to support work-life balance (accrued based on length of service)
  • Paid Sick Leave (PSL) to care for your health or loved ones
  • Quarterly Wellness Days - extra time off to recharge every season
  • Opportunities for growth; we love promoting within!

JOB PURPOSE:
The Service Manager II is responsible for overseeing the daily performance of the server teams to ensure exceptional guest experiences. They uphold brand standards, maintain service excellence, and foster a positive, professional work environment aligned with our company's mission, values, and service vision.
JOB RESPONSIBILITIES:
  • Ensure servers deliver a consistent, welcoming guest experience. Maintain brand standards at the door and table, ensuring smooth transitions from arrival to seating to service.
  • Train and coach servers for performance excellence. Model company values and standards in all interactions.
  • Set clear goals for the server team. Monitor performance, deliver feedback, recognize outstanding contributions, and administer corrective actions when necessary.
  • Partner with other FOH leadership to maximize server productivity and manage labor costs. Manage call-outs and shift coverage while maintaining service excellence.
  • Assist with FOH inventory (menus, server tools, POS supplies) and communicate needs proactively.
  • JOB REQUIREMENTS FOR SERVICE MANAGER II:
  • High school diploma or equivalent.
  • 5+ years restaurant management experience in casual or upscale casual dining.
  • 1+ years of restaurant lead or supervisory experience preferred.
  • Ability to stand for long periods of time.
  • Ability to lift 20+ lbs.
  • Comfortable with being exposed to hot and cold temperatures.

NOTE: This job description in no way states or implies that these are the only duties to be performed by the employee occupying the position. Employees will be required to perform any other job-related duties assigned by their supervisor.
Applicant must be 18 years of age or older and able to provide documentation to work in the United States legally
Equal Opportunity Employer:
Din Tai Fung North America is an Equal Employment Opportunity Employer. We are committed to creating an inclusive environment and welcome all qualified applicants, regardless of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, or any other protected status, in accordance with applicable federal, state/provincial, and local laws.
U.S. Employment Eligibility:
In the United States, Din Tai Fung North America participates in E-Verify to confirm work authorization for all new hires. To learn more, please visit: https://www.e-verify.gov/employees.

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