Customer Service
$15.25 - $20.75/hr
If you want to build a great career while providing fast, fun and friendly service to our customers ... Excellent communication skills, management/leadership and organizational skills. * Physical ...
Quick apply
Customer Service
$15.25 - $20.75/hr
If you want to build a great career while providing fast, fun and friendly service to our customers ... Excellent communication skills, management/leadership and organizational skills. * Physical ...
Customer Service
$15.25 - $20.75/hr
If you want to build a great career while providing fast, fun and friendly service to our customers ... Excellent communication skills, management/leadership and organizational skills. * Physical ...
Quick apply
Customer Service
$15.25 - $20.75/hr
If you want to build a great career while providing fast, fun and friendly service to our customers ... Excellent communication skills, management/leadership and organizational skills. * Physical ...
customer service
Indianapolis, IN · On-site
$13.75 - $19/hr
Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... associates, and leaders * Responsible for maintaining the cleanliness throughout the store ...
customer service
Indianapolis, IN · On-site
$13.75 - $19/hr
Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... associates, and leaders * Responsible for maintaining the cleanliness throughout the store ...
Lead Customer Service Advisor
$11 - $18/hr
This role is designed for a high-performing service professional who combines strong customer focus, leadership presence, and operational accountability. The CSL supports daily service center ...
Lead Customer Service Advisor
$11 - $18/hr
This role is designed for a high-performing service professional who combines strong customer focus, leadership presence, and operational accountability. The CSL supports daily service center ...
Customer Service
$15.75 - $21.50/hr
If you want to build a great career while providing fast, fun and friendly service to our customers ... Excellent communication skills, management/leadership and organizational skills. * Physical ...
Quick apply
Customer Service
$15.75 - $21.50/hr
If you want to build a great career while providing fast, fun and friendly service to our customers ... Excellent communication skills, management/leadership and organizational skills. * Physical ...
Working with leadership on department schedule writing to focus on team member engagement ... Passion for customer service with total engagement that conveys approachability to customers and ...
Working with leadership on department schedule writing to focus on team member engagement ... Passion for customer service with total engagement that conveys approachability to customers and ...
customer service
Indianapolis, IN · On-site
$13.75 - $19/hr
... associates, and leaders * Responsible for maintaining the cleanliness throughout the store ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...
customer service
Indianapolis, IN · On-site
$13.75 - $19/hr
... associates, and leaders * Responsible for maintaining the cleanliness throughout the store ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...
Working with leadership on department schedule writing to focus on team member engagement ... Passion for customer service with total engagement that conveys approachability to customers and ...
Working with leadership on department schedule writing to focus on team member engagement ... Passion for customer service with total engagement that conveys approachability to customers and ...
Working with leadership on department schedule writing to focus on team member engagement ... Passion for customer service with total engagement that conveys approachability to customers and ...
Working with leadership on department schedule writing to focus on team member engagement ... Passion for customer service with total engagement that conveys approachability to customers and ...
customer service
Indianapolis, IN · On-site
$13.75 - $19/hr
... associates, and leaders * Responsible for maintaining the cleanliness throughout the store ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...
customer service
Indianapolis, IN · On-site
$13.75 - $19/hr
... associates, and leaders * Responsible for maintaining the cleanliness throughout the store ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...
Customer Service Representative (CSR)
Fort Wayne, IN · On-site
$15.75 - $21.50/hr
... leading field service management software. As a ISR with ServiceTitan expertise, you will play a ... Interact with customers via phone, email, and chat to address their queries, concerns, and service ...
Customer Service Representative (CSR)
Fort Wayne, IN · On-site
$15.75 - $21.50/hr
... leading field service management software. As a ISR with ServiceTitan expertise, you will play a ... Interact with customers via phone, email, and chat to address their queries, concerns, and service ...
CUSTOMER SERVICE REPRESENTATIVE (CSR)
Fort Wayne, IN · On-site
$14.75 - $20/hr
... leading field service management software. As an ISR with ServiceTitan expertise, you will play a ... Interact with customers via phone, email, and chat to address their queries, concerns, and service ...
CUSTOMER SERVICE REPRESENTATIVE (CSR)
Fort Wayne, IN · On-site
$14.75 - $20/hr
... leading field service management software. As an ISR with ServiceTitan expertise, you will play a ... Interact with customers via phone, email, and chat to address their queries, concerns, and service ...
Customer Service Representative (CSR)
Knightstown, IN · On-site
$14.75 - $20.25/hr
We take pride in providing top quality plumbing services and home comfort solutions our customers ... Leadership that listens and values your input * Positive, no drama work environment * Real ...
Quick apply
Customer Service Representative (CSR)
Knightstown, IN · On-site
$14.75 - $20.25/hr
We take pride in providing top quality plumbing services and home comfort solutions our customers ... Leadership that listens and values your input * Positive, no drama work environment * Real ...
Customer Service Representative (CSR)
Fort Wayne, IN · On-site
$14.75 - $20/hr
... leading field service management software. As a ISR with ServiceTitan expertise, you will play a ... Interact with customers via phone, email, and chat to address their queries, concerns, and service ...
Customer Service Representative (CSR)
Fort Wayne, IN · On-site
$14.75 - $20/hr
... leading field service management software. As a ISR with ServiceTitan expertise, you will play a ... Interact with customers via phone, email, and chat to address their queries, concerns, and service ...
Customer Satisfaction: Provides prompt excellent customer service in a courteous, friendly and attentive manner. * Greets customers as they enter the area and thanks customers as they leave. * Gives ...
Customer Satisfaction: Provides prompt excellent customer service in a courteous, friendly and attentive manner. * Greets customers as they enter the area and thanks customers as they leave. * Gives ...
Lead CSR
Speedway, IN · On-site
Customer Satisfaction: Provides prompt excellent customer service in a courteous, friendly and attentive manner. * Greets customers as they enter the area and thanks customers as they leave. * Gives ...
Lead CSR
Speedway, IN · On-site
Customer Satisfaction: Provides prompt excellent customer service in a courteous, friendly and attentive manner. * Greets customers as they enter the area and thanks customers as they leave. * Gives ...
Lead CSR
Indianapolis, IN · On-site
Customer Satisfaction: Provides prompt excellent customer service in a courteous, friendly and attentive manner. * Greets customers as they enter the area and thanks customers as they leave. * Gives ...
Lead CSR
Indianapolis, IN · On-site
Customer Satisfaction: Provides prompt excellent customer service in a courteous, friendly and attentive manner. * Greets customers as they enter the area and thanks customers as they leave. * Gives ...
... coaching Industry leaders will train all new canidates, but you must be: * Coachable and ... Strong organizational skills with a proactive, customer-focused mindset.
... coaching Industry leaders will train all new canidates, but you must be: * Coachable and ... Strong organizational skills with a proactive, customer-focused mindset.
... coaching Industry leaders will train all new canidates, but you must be: * Coachable and ... Strong organizational skills with a proactive, customer-focused mindset.
... coaching Industry leaders will train all new canidates, but you must be: * Coachable and ... Strong organizational skills with a proactive, customer-focused mindset.
... coaching Industry leaders will train all new canidates, but you must be: * Coachable and ... Strong organizational skills with a proactive, customer-focused mindset.
... coaching Industry leaders will train all new canidates, but you must be: * Coachable and ... Strong organizational skills with a proactive, customer-focused mindset.
Customer Service Leadership information
See Indiana salary details
$23.3K - $29.9K
5% of jobs
$29.9K - $36.5K
14% of jobs
$39.1K is the 25th percentile. Wages below this are outliers.
$36.5K - $43.2K
16% of jobs
The median wage is $49.2K / yr.
$43.2K - $49.8K
17% of jobs
$49.8K - $56.4K
12% of jobs
$56.4K - $63K
9% of jobs
$64.5K is the 75th percentile. Wages above this are outliers.
$63K - $69.6K
11% of jobs
$69.6K - $76.3K
6% of jobs
$76.3K - $82.9K
5% of jobs
$82.9K - $89.5K
2% of jobs
$89.5K - $96.1K
3% of jobs
$23.3K
$55.2K
$96.1K
How much do customer service leadership jobs pay per year?
As of Aug 16, 2026, the average yearly pay for customer service leadership in Indiana is $55,189.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,000.00 and $66,600.00 per year, depending on experience, location, and employer.
What does a customer service leadership do?
A customer service leadership role involves overseeing customer service teams, developing strategies to improve customer satisfaction, and ensuring efficient resolution of customer issues. They often manage staff, analyze service metrics, and implement training programs to enhance team performance.
What is the difference between Customer Service Leadership vs Customer Service Supervisor?
| Aspect | Customer Service Leadership | Customer Service Supervisor |
|---|---|---|
| Required Credentials | High school diploma or equivalent; leadership experience often preferred | High school diploma or equivalent; experience in customer service roles |
| Work Environment | Oversees multiple teams or departments, strategic planning | Manages daily customer service operations, team supervision |
| Employer & Industry Usage | Used across industries for guiding customer service teams | Commonly used in retail, hospitality, call centers |
| Search & Comparison Intent | Understanding leadership roles in customer service | Looking for supervisory responsibilities and daily tasks |
Customer Service Leadership focuses on strategic oversight and guiding multiple teams, often requiring leadership experience. Customer Service Supervisor handles daily team management and direct customer interactions. Both roles are vital in customer service but differ in scope and responsibilities.
What is the highest position in customer service leadership?
The highest position in customer service leadership is typically the Chief Customer Officer (CCO) or Vice President of Customer Service, responsible for overall customer experience strategy and organizational leadership. These roles often require extensive industry experience, leadership skills, and sometimes advanced certifications in customer experience management. They oversee large teams and collaborate with executive leadership to align customer service with business goals.
What are the key skills and qualifications needed to thrive in customer service leadership, and why are they important?
To thrive in Customer Service Leadership, strong skills in team management, conflict resolution, and customer relationship management are essential, often supported by experience or education in business or communications. Familiarity with CRM software, call center technologies, and data analytics tools is typically required, along with certifications like Certified Customer Service Manager (CCSM) being advantageous. Outstanding leaders in this field demonstrate empathy, decisive problem-solving, and the ability to mentor and motivate teams. These skills are crucial for driving customer satisfaction, improving team performance, and achieving organizational service goals.
What are some common challenges faced by customer service leaders, and how can they effectively address them?
Customer Service Leaders often encounter challenges such as managing high team workloads, maintaining consistent service quality, and handling escalated customer issues. To address these, leaders can implement regular training sessions, encourage open team communication, and use data-driven performance metrics to identify areas for improvement. Additionally, fostering a supportive team culture and providing clear escalation protocols help ensure both team members and customers receive the support they need. Proactive leadership and adaptability are key to overcoming these challenges and driving continuous improvement.
What are popular job titles related to Customer Service Leadership jobs in Indiana?
For Customer Service Leadership jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Customer Service Leadership jobs in Indiana look for?
The top searched job categories for Customer Service Leadership jobs in Indiana are:
- Remote Outsourced Customer Service
- Geico
- Remote Route Service Representative Unifirst
- Work From Home Bilingual Spanish
- Online Customer Service Rep
- Work From Home Italian Speaking Customer Service
- Bilingual Customer Service Representative Spanish Honduras
- Flexible Chipotle Customer Service
- Bilingual Customer Service
- 11Pm 7Am Customer Service Representative
$15.25 - $20.75/hr
Other
Medical, Retirement, PTO
Re-posted 9 days ago
Job description
Build a strong Foundation both professionally and personally with a career at KFC! We’re looking for people who love serving customers, have experience in the restaurant industry and who want to be a part of the largest restaurant company in the world! If you want to build a great career while providing fast, fun and friendly service to our customers, KFC is the perfect place to learn, grow and succeed!
We offer the following:
- A commitment to promote from within
- Training and mentorship programs
- Tuition reimbursement and scholarship opportunities
- Reward and recognition culture
- Competitive Pay
- Flexible schedules- day, night and evening shifts
- Free meal each shift
- Eligibility to accrue paid vacation time
- Career advancement and professional development opportunities
- Medical benefits
- Health and Wellness programs
- 401K plan with 6% match
- PERKS! Discounts on mortgages, vehicles, cell phones, gym memberships and more
- KFC Foundation Programs include FREE college tuition at WGU, $1 per $1 Savings Match Program, Hardship Assistance Program plus more!
The responsibilities of the team member will include:
- Interaction with customers: receiving orders, processing sales and monies and managing customer issues.
- Preparation of products.
- Maintaining quality of product.
- Monitoring all service equipment.
- Uncompromising standards in maintaining a clean and safe work environment (per Labor Board and OSHA regulations and Company standards), Unloading, stocking and maintaining required inventory level.
- Champions recognition and motivation efforts
Requirements
The ideal candidates must want to have fun serving great food to our customers!
- Must be at least 16 years of age
- Accessibility to dependable and reliable transportation
- Excellent communication skills, management/leadership and organizational skills.
- Physical dexterity required (the ability to move up to 50 lbs. from one area to another).
- Attendance and Punctuality a must
- Operating of cash register as needed and making change for other cashiers.
- Basic Math skills
- Complete training certification
- Enthusiasm and willingness to learn
- Team player
- Commitment to customer satisfaction
- Strong work ethic