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Customer Service Leadership Jobs in Indiana (NOW HIRING)

KFC

Customer Service

Rensselaer, IN

$10 - $13/hr

  • Medical

  • Retirement

  • PTO

Now Hiring: Customer Service (Team Member) | Part-Time Build a strong Foundation both ... Excellent communication skills, management/leadership and organizational skills. * Physical ...

KFC

Customer Service

Logansport, IN

$10 - $13/hr

  • Medical

  • Retirement

  • PTO

Now Hiring: Customer Service (Team Member) | Part-Time Build a strong Foundation both ... Excellent communication skills, management/leadership and organizational skills. * Physical ...

KFC

Customer Service

Huntington, IN

$10 - $13/hr

  • Medical

  • Retirement

  • PTO

Now Hiring: Customer Service (Team Member) | Part-Time Build a strong Foundation both ... Excellent communication skills, management/leadership and organizational skills. * Physical ...

KFC

Customer Service

Fort Wayne, IN

$10 - $13/hr

  • Medical

  • Retirement

  • PTO

Now Hiring: Customer Service (Team Member) | Part-Time Build a strong Foundation both ... Excellent communication skills, management/leadership and organizational skills. * Physical ...

KFC

Customer Service

Anderson, IN

$10 - $13/hr

  • Medical

  • Retirement

  • PTO

Now Hiring: Customer Service (Team Member) | Part-Time Build a strong Foundation both ... Excellent communication skills, management/leadership and organizational skills. * Physical ...

KFC

Customer Service

West Lafayette, IN

$10 - $13/hr

  • Medical

  • Retirement

  • PTO

Now Hiring: Customer Service (Team Member) | Part-Time Build a strong Foundation both ... Excellent communication skills, management/leadership and organizational skills. * Physical ...

KFC

Customer Service

Wabash, IN

$10 - $13/hr

  • Medical

  • Retirement

  • PTO

Now Hiring: Customer Service (Team Member) | Part-Time Build a strong Foundation both ... Excellent communication skills, management/leadership and organizational skills. * Physical ...

KFC

Customer Service

Columbia City, IN

$10 - $13/hr

  • Medical

  • Retirement

  • PTO

Now Hiring: Customer Service (Team Member) | Part-Time Build a strong Foundation both ... Excellent communication skills, management/leadership and organizational skills. * Physical ...

KFC

Customer Service

Lafayette, IN

$10 - $13/hr

  • Medical

  • Retirement

  • PTO

Now Hiring: Customer Service (Team Member) | Part-Time Build a strong Foundation both ... Excellent communication skills, management/leadership and organizational skills. * Physical ...

Pep Boys

Lead Customer Service Advisor

Brownsburg, IN · On-site

$11 - $18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This role is designed for a high-performing service professional who combines strong customer focus, leadership presence, and operational accountability. The CSL supports daily service center ...

SecondGen, Inc.

Customer Service

Hobart, IN

$15.75 - $21.50/hr

  • Medical

  • Retirement

  • PTO

If you want to build a great career while providing fast, fun and friendly service to our customers ... Excellent communication skills, management/leadership and organizational skills. * Physical ...

SecondGen, Inc.

Customer Service

Griffith, IN

$14.50 - $19.50/hr

  • Medical

  • Retirement

  • PTO

If you want to build a great career while providing fast, fun and friendly service to our customers ... Excellent communication skills, management/leadership and organizational skills. * Physical ...

KFC

Customer Service

Westfield, IN

$10 - $13/hr

  • Medical

  • Retirement

  • PTO

Now Hiring: Customer Service (Team Member) | Part-Time Build a strong Foundation both ... Excellent communication skills, management/leadership and organizational skills. * Physical ...

SecondGen, Inc.

Customer Service

Hammond, IN

$15.50 - $21/hr

  • Medical

  • Retirement

  • PTO

If you want to build a great career while providing fast, fun and friendly service to our customers ... Excellent communication skills, management/leadership and organizational skills. * Physical ...

SecondGen, Inc.

Customer Service

Schererville, IN

$14.50 - $19.75/hr

  • Medical

  • Retirement

  • PTO

If you want to build a great career while providing fast, fun and friendly service to our customers ... Excellent communication skills, management/leadership and organizational skills. * Physical ...

SecondGen, Inc.

Customer Service

Munster, IN

$15.50 - $21.25/hr

  • Medical

  • Retirement

  • PTO

If you want to build a great career while providing fast, fun and friendly service to our customers ... Excellent communication skills, management/leadership and organizational skills. * Physical ...

SecondGen, Inc.

Customer Service

Crown Point, IN

$15.25 - $20.75/hr

  • Medical

  • Retirement

  • PTO

If you want to build a great career while providing fast, fun and friendly service to our customers ... Excellent communication skills, management/leadership and organizational skills. * Physical ...

KFC

Customer Service

Warsaw, IN

$10 - $13/hr

  • Medical

  • Retirement

  • PTO

Now Hiring: Customer Service (Team Member) | Part-Time Build a strong Foundation both ... Excellent communication skills, management/leadership and organizational skills. * Physical ...

KFC

Customer Service

Shelbyville, IN

$10 - $13/hr

  • Medical

  • Retirement

  • PTO

Now Hiring: Customer Service (Team Member) | Part-Time Build a strong Foundation both ... Excellent communication skills, management/leadership and organizational skills. * Physical ...

Pep Boys

Lead Customer Service Advisor

Brownsburg, IN · On-site

$11 - $18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This role is designed for a high-performing service professional who combines strong customer focus, leadership presence, and operational accountability. The CSL supports daily service center ...

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Showing results 21-40

All JobsCustomer Service Leadership JobsCustomer Service Leadership Jobs in Indiana

Customer Service Leadership information

See Indiana salary details

$23.3K

$55.2K

$96.1K

How much do customer service leadership jobs pay per year?

As of Aug 16, 2026, the average yearly pay for customer service leadership in Indiana is $55,189.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,000.00 and $66,600.00 per year, depending on experience, location, and employer.

What does a customer service leadership do?

A customer service leadership role involves overseeing customer service teams, developing strategies to improve customer satisfaction, and ensuring efficient resolution of customer issues. They often manage staff, analyze service metrics, and implement training programs to enhance team performance.

What is the difference between Customer Service Leadership vs Customer Service Supervisor?

AspectCustomer Service LeadershipCustomer Service Supervisor
Required CredentialsHigh school diploma or equivalent; leadership experience often preferredHigh school diploma or equivalent; experience in customer service roles
Work EnvironmentOversees multiple teams or departments, strategic planningManages daily customer service operations, team supervision
Employer & Industry UsageUsed across industries for guiding customer service teamsCommonly used in retail, hospitality, call centers
Search & Comparison IntentUnderstanding leadership roles in customer serviceLooking for supervisory responsibilities and daily tasks

Customer Service Leadership focuses on strategic oversight and guiding multiple teams, often requiring leadership experience. Customer Service Supervisor handles daily team management and direct customer interactions. Both roles are vital in customer service but differ in scope and responsibilities.

What is the highest position in customer service leadership?

The highest position in customer service leadership is typically the Chief Customer Officer (CCO) or Vice President of Customer Service, responsible for overall customer experience strategy and organizational leadership. These roles often require extensive industry experience, leadership skills, and sometimes advanced certifications in customer experience management. They oversee large teams and collaborate with executive leadership to align customer service with business goals.

What are the key skills and qualifications needed to thrive in customer service leadership, and why are they important?

To thrive in Customer Service Leadership, strong skills in team management, conflict resolution, and customer relationship management are essential, often supported by experience or education in business or communications. Familiarity with CRM software, call center technologies, and data analytics tools is typically required, along with certifications like Certified Customer Service Manager (CCSM) being advantageous. Outstanding leaders in this field demonstrate empathy, decisive problem-solving, and the ability to mentor and motivate teams. These skills are crucial for driving customer satisfaction, improving team performance, and achieving organizational service goals.

What are some common challenges faced by customer service leaders, and how can they effectively address them?

Customer Service Leaders often encounter challenges such as managing high team workloads, maintaining consistent service quality, and handling escalated customer issues. To address these, leaders can implement regular training sessions, encourage open team communication, and use data-driven performance metrics to identify areas for improvement. Additionally, fostering a supportive team culture and providing clear escalation protocols help ensure both team members and customers receive the support they need. Proactive leadership and adaptability are key to overcoming these challenges and driving continuous improvement.

What are popular job titles related to Customer Service Leadership jobs in Indiana?

For Customer Service Leadership jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Customer Service Leadership jobs in Indiana look for?

The top searched job categories for Customer Service Leadership jobs in Indiana are:

Customer Service Leadership jobs near you
Infographic showing various Customer Service Leadership job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $55,189 per year, or $26.5 per hour.

Customer Service

KFC

Rensselaer, IN

$10 - $13/hr

Other

Medical, Retirement, PTO

Re-posted 14 days ago

KFC rating

4.8

Company rating: 4.8 out of 10

Based on 786 frontline employees who took The Breakroom Quiz

72nd of 106 rated fast food restaurants

Job description

Now Hiring: Customer Service (Team Member) | Part-Time


Build a strong Foundation both professionally and personally with a career at KFC! We’re looking for people who love serving customers, have experience in the restaurant industry and who want to be a part of the largest restaurant company in the world! If you want to build a great career while providing fast, fun and friendly service to our customers, KFC is the perfect place to learn, grow and succeed!


We offer the following: 

  • A commitment to promote from within 
  • Training and mentorship programs 
  • Tuition reimbursement and scholarship opportunities 
  • Reward and recognition culture 
  • Competitive Pay: $10 per hour - $13 per hour
  • Flexible schedules- day, night and evening shifts
  • Free meal each shift
  • Eligibility to accrue paid vacation time
  • Career advancement and professional development opportunities
  • Medical benefits
  • Health and Wellness programs
  • 401K plan with 6% match
  • PERKS! Discounts on mortgages, vehicles, cell phones, gym memberships and more
  • KFC Foundation Programs include FREE college tuition at WGU, $1 per $1 Savings Match Program, Hardship Assistance Program plus more!


The responsibilities of the team member will include: 

  • Interaction with customers: receiving orders, processing sales and monies and managing customer issues. 
  • Preparation of products. 
  • Maintaining quality of product. 
  • Monitoring all service equipment. 
  • Uncompromising standards in maintaining a clean and safe work environment (per Labor Board and OSHA regulations and Company standards), Unloading, stocking and maintaining required inventory level. 
  • Champions recognition and motivation efforts 


Requirements

The ideal candidates must want to have fun serving great food to our customers! 

  • Must be at least 16 years of age 
  • Accessibility to dependable and reliable transportation 
  • Excellent communication skills, management/leadership and organizational skills. 
  • Physical dexterity required (the ability to move up to 50 lbs. from one area to another). 
  • Attendance and Punctuality a must 
  • Operating of cash register as needed and making change for other cashiers. 
  • Basic Math skills 
  • Complete training certification 
  • Enthusiasm and willingness to learn 
  • Team player 
  • Commitment to customer satisfaction 
  • Strong work ethic

What KFC employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Kentucky Fried Chicken logo

About Kentucky Fried Chicken

Sourced by ZipRecruiter

Kentucky Fried Chicken (KFC) is a globally renowned fast-food restaurant chain headquartered in Louisville, KY, US. Since carving its niche in the quick-service restaurant industry in 1930, KFC has become an international brand, renowned for its signature dishes. The company was founded by Colonel Harland Sanders, who's iconic image is an integral part of the brand's identity. The company's product line, although diversified, is predominantly known for its original recipe of fried chicken with secret herb and spice mix.

Industry

Food and beverage stores and traveler accommodation

Company size

10,000+ Employees

Headquarters location

Louisville, KY, US

View All Kentucky Fried Chicken Jobs