ZipRecruiter

Log In

1

Customer Service Inbound Call Center Jobs in Miami, FL

Brixton

Call Center Representative

Miami, FL · On-site

$38K - $42K/yr

Handle inbound and outbound calls in a professional and courteous manner. * Respond to customer ... Opportunity to strengthen communication, customer service, and problem-solving skills. * Stable ...

New

Catch Vibe Voice

Call Center Agent

Miami, FL · On-site

$34K - $39K/yr

Call Center Agent At Catch Vibe Voice, we believe every conversation is an opportunity to create a ... customer service and professional communication skills. Responsibilities * Handle inbound and ...

Alphabe Insight Inc

Call Center Agent

Miami, FL · On-site

$38K - $42K/yr

Park 6 Logistics is seeking a professional and customer-focused Call Center Agent to join our team ... inbound and outbound calls, assisting customers with questions and service requests, providing ...

Park 6 Logistics

Call Center Agent

Miami, FL

Park 6 Logistics is seeking a professional and customer-focused Call Center Agent to join our team ... inbound and outbound calls, assisting customers with questions and service requests, providing ...

Limitless East Marketing

Call Center Agent

Miami, FL · On-site

$38K - $42K/yr

Park 6 Logistics is seeking a professional and customer-focused Call Center Agent to join our team ... inbound and outbound calls, assisting customers with questions and service requests, providing ...

The Hive Careers Ltd

Call Centre Manager

Miami, FL · On-site

You should have exceptional communication, interpersonal, and customer service skills, as well as comprehensive knowledge of company policies and offerings. To be a successful call center manager ...

The Hive Careers Ltd

Call Centre Manager

Miami, FL · On-site

You should have exceptional communication, interpersonal, and customer service skills, as well as comprehensive knowledge of company policies and offerings. To be a successful call center manager ...

Solis Health Plans

OTC Call Center Lead

Doral, FL · On-site

$20/hr

This role ensures that agents handle inbound and outbound calls efficiently, provide accurate ... Track key performance indicators (KPIs) such as service levels, response times, and customer ...

W3Global Inc.

Call Center Manager

Hialeah, FL

$85K - $100K/yr

About the Job The Call Center Manager is responsible for overseeing daily operations of the call ... Proven ability to drive customer satisfaction through service quality, problem resolution, and a ...

SOLIS Health Plans

OTC Call Center Lead

Miami, FL · On-site

This role ensures that agents handle inbound and outbound calls efficiently, provide accurate ... Track key performance indicators (KPIs) such as service levels, response times, and customer ...

previous page

Showing results 41-60

All JobsCustomer Service Inbound Call Center JobsCustomer Service Inbound Call Center Jobs in Miami, FL

Customer Service Inbound Call Center information

See Miami, FL salary details

$9

$15

$25

How much do customer service inbound call center jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for customer service inbound call center in Miami, FL is $15.85, according to ZipRecruiter salary data. Most workers in this role earn between $13.80 and $17.45 per hour, depending on experience, location, and employer.

What is a customer service inbound call center representative?

Customer Service Inbound Call Center jobs involve handling incoming calls from customers who need assistance, information, or support regarding a company's products or services. Employees in these roles answer questions, resolve issues, process orders, and provide guidance to ensure customer satisfaction. They use communication and problem-solving skills to address concerns efficiently and professionally. These positions typically require strong listening abilities, patience, and familiarity with company protocols or software.

What skills and qualifications are needed to thrive as a customer service inbound call center representative?

To thrive as a Customer Service Inbound Call Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer proficiency are commonly required. Patience, active listening, and the ability to remain calm under pressure help representatives excel in resolving customer concerns. These skills are crucial for delivering efficient, positive customer experiences and maintaining high satisfaction rates in a fast-paced call center environment.

What are common challenges faced by customer service inbound call center representatives, and how can they be managed?

Customer Service Inbound Call Center representatives often encounter high call volumes, handling frustrated or upset customers, and maintaining service quality under pressure. Effective time management, active listening, and empathy are crucial skills for managing these challenges. Many companies provide ongoing training and support from supervisors to help representatives improve their communication techniques and stress management. Building a strong support network within the team and utilizing company resources, such as knowledge bases, can also make daily tasks more manageable.

What is the difference between Customer Service Inbound Call Center vs Customer Support Specialist?

AspectCustomer Service Inbound Call CenterCustomer Support Specialist
CredentialsHigh school diploma or equivalent; training providedHigh school diploma; additional certifications optional
Work EnvironmentCall center setting, fast-paced, team-orientedOffice or remote, more independent, varied tasks
Employer & IndustryCall centers, customer service departmentsTech companies, retail, service industries
Common Search IntentCustomer service, inbound calls, call center jobsTechnical support, product assistance, customer care

Customer Service Inbound Call Center roles focus on handling incoming calls in a call center environment, emphasizing call management and customer satisfaction. Customer Support Specialists often provide technical or product support, working in more varied settings. Both roles require strong communication skills but differ in scope and work environment.

What does inbound customer service do?

Inbound customer service involves handling incoming calls from customers seeking assistance, information, or support related to products or services. Representatives address inquiries, resolve issues, and provide solutions, often using customer relationship management (CRM) tools and maintaining a professional communication style. This role requires active listening, problem-solving skills, and knowledge of company policies.

What cities near Miami, FL are hiring for Customer Service Inbound Call Center jobs?

Cities near Miami, FL with the most Customer Service Inbound Call Center job openings:

Customer Service Inbound Call Center jobs near you
Infographic showing various Customer Service Inbound Call Center job openings in Miami, FL as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $32,961 per year, or $15.8 per hour.

Call Center Representative

Miami, FL • On-site

Brixton
See more jobs at Brixtonexternal

$38K - $42K/yr

Other

Posted 3 days ago

New

Job description

Call Center Representative

As a Call Center Representative at Brixton Corp, you will serve as an important point of contact for customers and clients. You will handle incoming and outgoing calls, provide accurate information, respond to inquiries, and help ensure every interaction is handled professionally and efficiently.

The ideal candidate is confident, organized, attentive, and comfortable communicating with a variety of people throughout the day.

Responsibilities

  • Handle inbound and outbound calls in a professional and courteous manner.
  • Respond to customer questions and provide clear, accurate information.
  • Assist customers with general inquiries, requests, and concerns.
  • Maintain accurate records of calls and customer interactions.
  • Follow company procedures and communication standards.
  • Identify customer needs and provide appropriate solutions or assistance.
  • Escalate complex situations to the appropriate team when necessary.
  • Maintain a positive and professional attitude during every interaction.
  • Collaborate with team members to meet individual and department goals.
  • Maintain confidentiality and properly handle customer information.

Qualifications

  • Strong verbal and written communication skills.
  • Professional and customer-focused attitude.
  • Ability to communicate clearly and confidently over the phone.
  • Good listening and problem-solving skills.
  • Strong organizational and time-management abilities.
  • Comfortable working in a fast-paced environment.
  • Basic computer and data-entry skills.
  • Ability to learn new systems, procedures, and processes quickly.
  • Reliable, responsible, and detail-oriented.
  • Ability to work effectively both independently and as part of a team.

Additional Information

  • Competitive salary of $38,000–$42,000 per year.
  • Career growth and advancement opportunities.
  • Professional development and transferable skill-building.
  • Supportive and collaborative work environment.
  • Training and ongoing learning opportunities.
  • Opportunity to strengthen communication, customer service, and problem-solving skills.
  • Stable full-time position with a growing company.

Apply