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Customer Service Inbound Call Center Jobs in Miami, FL

Independent Living Systems

Call Center Agent

Miami, FL · On-site

$14.25 - $19/hr

We are seeking a Call Center Agent to join our team at Independent Living Systems (ILS). ILS, along ... Familiarity with inbound and outbound customer service processes and phone systems. * Basic ...

Independent Living Systems

Call Center Agent

Miami, FL · On-site

$14.25 - $19/hr

We are seeking a Call Center Agent to join our team at Independent Living Systems (ILS). ILS, along ... Familiarity with inbound and outbound customer service processes and phone systems. * Basic ...

Independent Living Systems LLC

Call Center Agent

Miami, FL · On-site

$14.25 - $19/hr

The Call Center Agent's primary objective is to deliver exceptional customer service by efficiently managing both inbound and outbound calls, addressing inquiries, scheduling appointments, and ...

Independent Living Systems

Call Center Agent

Miami, FL · On-site

$14.25 - $19/hr

The Call Center Agent's primary objective is to deliver exceptional customer service by efficiently managing both inbound and outbound calls, addressing inquiries, scheduling appointments, and ...

Synergistix

Customer Service Specialist - Inbound

Sunrise, FL · On-site

$16.25 - $21.50/hr

We are seeking a Customer Service Specialist to join a high-volume, performance-driven call center ... In this role, you will handle inbound calls, emails, and tickets as well as outbound follow-ups ...

The Dental Care Group

Call Center

Aventura, FL · On-site

$15 - $19.25/hr

Position requires a high school diploma and one year customer service experience. Will accept any ... Receive inbound and outbound calls * Scheduling appointments * Calling to confirm appointments and ...

The Dental Care Group

Call Center

Pembroke Pines, FL · On-site

$14.25 - $18.25/hr

Position requires a high school diploma and one year customer service experience. Will accept any ... Receive inbound and outbound calls * Scheduling appointments * Calling to confirm appointments and ...

The Dental Care Group Inc

Call Center

Aventura, FL · On-site

$14.75 - $19.25/hr

Position requires a high school diploma and one year customer service experience. Will accept any ... Receive inbound and outbound calls * Scheduling appointments * Calling to confirm appointments and ...

The Dental Care Group Inc

Call Center

Aventura, FL · On-site

$14.75 - $19.25/hr

Position requires a high school diploma and one year customer service experience. Will accept any ... Receive inbound and outbound calls * Scheduling appointments * Calling to confirm appointments and ...

Dental Care Group of Aventura LLC

Call Center

Aventura, FL · On-site

$14.75 - $19.25/hr

Position requires a high school diploma and one year customer service experience. Will accept any ... Receive inbound and outbound calls * Scheduling appointments * Calling to confirm appointments and ...

The Dental Care Group Inc

Call Center

Pembroke Pines, FL · On-site

$14.25 - $18.25/hr

Position requires a high school diploma and one year customer service experience. Will accept any ... Receive inbound and outbound calls * Scheduling appointments * Calling to confirm appointments and ...

ttg Talent Solutions

OTC Call Center Lead

Doral, FL · On-site

$19 - $20/hr

This position provides hands-on guidance to call center agents while helping ensure inbound and ... Track key performance indicators (KPIs), including service levels, response times, and customer ...

Catch Vibe Voice

Call Center Agent

Miami, FL · On-site

$34K - $39K/yr

Call Center Agent At Catch Vibe Voice, we believe every conversation is an opportunity to create a ... customer service and professional communication skills. Responsibilities * Handle inbound and ...

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Showing results 21-40

All JobsCustomer Service Inbound Call Center JobsCustomer Service Inbound Call Center Jobs in Miami, FL

Customer Service Inbound Call Center information

See Miami, FL salary details

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How much do customer service inbound call center jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for customer service inbound call center in Miami, FL is $15.85, according to ZipRecruiter salary data. Most workers in this role earn between $13.80 and $17.45 per hour, depending on experience, location, and employer.

What is a customer service inbound call center representative?

Customer Service Inbound Call Center jobs involve handling incoming calls from customers who need assistance, information, or support regarding a company's products or services. Employees in these roles answer questions, resolve issues, process orders, and provide guidance to ensure customer satisfaction. They use communication and problem-solving skills to address concerns efficiently and professionally. These positions typically require strong listening abilities, patience, and familiarity with company protocols or software.

What skills and qualifications are needed to thrive as a customer service inbound call center representative?

To thrive as a Customer Service Inbound Call Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer proficiency are commonly required. Patience, active listening, and the ability to remain calm under pressure help representatives excel in resolving customer concerns. These skills are crucial for delivering efficient, positive customer experiences and maintaining high satisfaction rates in a fast-paced call center environment.

What are common challenges faced by customer service inbound call center representatives, and how can they be managed?

Customer Service Inbound Call Center representatives often encounter high call volumes, handling frustrated or upset customers, and maintaining service quality under pressure. Effective time management, active listening, and empathy are crucial skills for managing these challenges. Many companies provide ongoing training and support from supervisors to help representatives improve their communication techniques and stress management. Building a strong support network within the team and utilizing company resources, such as knowledge bases, can also make daily tasks more manageable.

What is the difference between Customer Service Inbound Call Center vs Customer Support Specialist?

AspectCustomer Service Inbound Call CenterCustomer Support Specialist
CredentialsHigh school diploma or equivalent; training providedHigh school diploma; additional certifications optional
Work EnvironmentCall center setting, fast-paced, team-orientedOffice or remote, more independent, varied tasks
Employer & IndustryCall centers, customer service departmentsTech companies, retail, service industries
Common Search IntentCustomer service, inbound calls, call center jobsTechnical support, product assistance, customer care

Customer Service Inbound Call Center roles focus on handling incoming calls in a call center environment, emphasizing call management and customer satisfaction. Customer Support Specialists often provide technical or product support, working in more varied settings. Both roles require strong communication skills but differ in scope and work environment.

What does inbound customer service do?

Inbound customer service involves handling incoming calls from customers seeking assistance, information, or support related to products or services. Representatives address inquiries, resolve issues, and provide solutions, often using customer relationship management (CRM) tools and maintaining a professional communication style. This role requires active listening, problem-solving skills, and knowledge of company policies.

What cities near Miami, FL are hiring for Customer Service Inbound Call Center jobs?

Cities near Miami, FL with the most Customer Service Inbound Call Center job openings:

Customer Service Inbound Call Center jobs near you
Infographic showing various Customer Service Inbound Call Center job openings in Miami, FL as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $32,961 per year, or $15.8 per hour.

Office Customer Service Administrative Staff

Hollywood, FL • On-site

Fast Guard Service
Investigation and Physical Security Services • 1 - 5K employees
Learn more about Fast Guard Serviceexternal

$15.50 - $20/hr

Full-time

Re-posted 20 days ago

Job description

About Us:

We are currently in search of dynamic office/administrative/customer service professionals to join our growing team at our inbound call center. If you have a knack for customer service and possess a thorough understanding of Microsoft products, we want to hear from you.

Key Responsibilities:

  • Handle inbound calls with the utmost professionalism.
  • Efficiently enter data into our CRM system while simultaneously speaking to clients.
  • Ensure clear and effective communication with clients to address their needs.
  • Participate in and complete all required training sessions.

Requirements:

  • Proficiency in Microsoft products including, but not limited to, Microsoft Office.
  • Ability to read and write in English.
  • Capability to multitask, particularly entering data while communicating with clients.
  • Reliable means of transportation.
  • Excellent communication skills.
  • Completion of all training modules.

Shifts Available:

  • Monday to Friday: 4:30pm - 11:00pm
  • Saturday to Sunday: 10:00am - 10:00pm

Apply