ZipRecruiter

Log In

1

Customer Service Hospital Jobs in Raleigh, NC (NOW HIRING)

IBP Asset LLC

Customer Service Representative

Raleigh, NC

$14.25 - $19.50/hr

Supplemental Insurance (Short- and Long-Term disability, hospital indemnity, accident, critical ... Integrity, knowledge, and excellent customer service - these aren't just words; they represent how ...

Hays

Customer Service Representative

Cary, NC · On-site

$16.25 - $22.25/hr

Customer Service Representative Job location: Remote (Periodic visits to Cary, NC) Job type ... Illness, Hospital Indemnity, & Group Accident. We offer assistance during their company ...

New

Community Veterinary Partners

CSR

Durham, NC · On-site

$17 - $20/hr

Park Veterinary Hospital & Urgent Care is looking for a self-starter, go-getter, fun-loving Client ... What do we expect from our CSR's? * Welcome clients and patients with warmth, professionalism, and ...

New

Hajoca Corporation

Customer Service Representative

Raleigh, NC · On-site

$15.50 - $21.25/hr

Hajoca is one of those trade names and is looking for a Customer Service Representative at their ... Accident, Hospital Indemnity, and critical care coverage * Life insurance and Long Term Disability

Hajoca Corporation

Customer Service Representative

Raleigh, NC · On-site

$15.50 - $21.25/hr

Customer Service Representative Hajoca Corporation is one of the country's largest privately-held ... Accident, Hospital Indemnity, and critical care coverage * Life insurance and Long Term Disability

next page

Showing results 1-20

All JobsCustomer Service Hospital JobsCustomer Service Hospital Jobs in Raleigh, NC

Customer Service Hospital information

See Raleigh, NC salary details

$9

$18

$26

How much do customer service hospital jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for customer service hospital in Raleigh, NC is $18.27, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $20.34 per hour, depending on experience, location, and employer.

What is a customer service hospital job?

Customer service hospital jobs involve assisting patients, visitors, and healthcare staff by providing information, resolving concerns, and ensuring a positive experience in a hospital setting. These roles may include answering questions about hospital services, handling patient admissions and discharges, and responding to complaints or requests. Customer service representatives in hospitals play a crucial role in maintaining clear communication and supporting both patient satisfaction and hospital operations.

What skills and qualifications are needed to work in customer service in a hospital?

To excel as a Customer Service Representative in a hospital, you need strong communication skills, knowledge of healthcare processes, and typically a high school diploma or equivalent. Familiarity with hospital information systems, electronic health record (EHR) software, and multi-line phone systems is often required. Compassion, patience, and problem-solving abilities help you provide exceptional service and support to patients and families during stressful times. These competencies are essential to ensure smooth patient experiences, accurate information flow, and a supportive hospital environment.

What challenges do customer service representatives face in a hospital, and how can they be managed?

Customer Service Representatives in hospitals often encounter challenges such as handling distressed or anxious patients, navigating complex healthcare systems, and maintaining clear communication between medical staff and families. Managing these challenges requires strong interpersonal skills, patience, and the ability to stay calm under pressure. Training in conflict resolution and knowledge of hospital processes can also help representatives provide timely, compassionate support while ensuring accurate information is relayed to patients and their families.

What is the difference between Customer Service Hospital vs Customer Service Call Center?

AspectCustomer Service HospitalCustomer Service Call Center
CredentialsHigh school diploma or equivalent; healthcare-specific trainingHigh school diploma or equivalent; general customer service training
Work EnvironmentHospitals, clinics, healthcare facilitiesCall centers, office settings
Industry UsageHealthcare industryVarious industries including retail, telecom, finance
Common Search/ComparisonCustomer Service Hospital vs Customer Service Call Center

Customer Service Hospital roles focus on assisting patients and healthcare providers within medical settings, requiring healthcare-specific knowledge. In contrast, Customer Service Call Center positions handle general customer inquiries across various industries, often in a call center environment. Both roles involve communication skills but differ significantly in industry context and required expertise.

How to become a customer service hospital representative?

To become a customer service hospital representative, candidates typically need a high school diploma or equivalent and strong communication skills. Relevant experience in customer service or healthcare settings can be beneficial, and familiarity with hospital management software is often preferred. Some positions may require certification in healthcare customer service or related fields.

What are popular job titles related to Customer Service Hospital jobs in Raleigh, NC?

For Customer Service Hospital jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Customer Service Hospital jobs in Raleigh, NC look for?

The top searched job categories for Customer Service Hospital jobs in Raleigh, NC are:

Customer Service Hospital jobs near you
Infographic showing various Customer Service Hospital job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 14% Part Time, and 3% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $38,006 per year, or $18.3 per hour.

Customer Service Representative

Rolesville Veterinary Hospital

Rolesville, NC • On-site

$10.75 - $14.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

Job description

Description:


Rolesville Veterinary Hospital is seeking a Customer Service Representative to join our dedicated staff near Wake Forest, North Carolina.


Why Rolesville Veterinary Hospital


Rolesville Veterinary Hospital is an established, three practice veterinary hospital family that also includes Rolesville Veterinary Hospital at Forestville Crossing and Louisburg Veterinary Hospital. We are well located in beautiful Eastern North Carolina, just 15 minutes from Wake Forest and 30 minutes from downtown Raleigh.


Our state-of-the-art veterinary hospital offers many unique services including acupuncture, Chinese herbal therapy, cold laser therapy, platelet rich plasma and stem cell therapy, advanced surgery, and care for exotic pets. We are fully equipped for you to practice your best medicine with in-house labs, digital radiographs, ultrasound, and dental radiographs.


Rolesville is one of the fastest growing communities in North Carolina and was recently ranked as the safest city in the state. A hidden gem in the northeast corner of Wake County, the town is full of family-friendly neighborhoods, exceptional schools, beautiful parks and a genuine community feel. From festivals to outdoor movie nights, locally owned restaurants, and the 50-acre Fantasy Lake Scuba Park, there are activities in Rolesville for everyone. Come visit – you will want to stay!


Benefits:

  • A choice between two medical plans with prescription drug benefits
  • Dental and vision coverage are available
  • 401(k) Savings Plan with employer match, including immediate vesting
  • Life insurance for yourself, your spouse, and eligible dependents is available
  • Paid time off / holidays
  • Health Savings Account available
  • Short-term disability available
  • Supplemental critical illness and accident plans are available
  • Uniform allowance
  • Employee assistance program

We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Requirements:



Apply