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Customer Service Gucci Jobs (NOW HIRING)

BANDANA

Client Advisor

Manhattan, NY · On-site

$18/hr

... customer service experience by exceeding client expectations, demonstrating an excellent knowledge of the products as well as Gucci history and heritage in accordance with the Gucci selling ceremony ...

Gucci

GINORI Client Service Specialist

Manhattan, NY

$18.75 - $24.75/hr

Gucci, Saint Laurent, Bottega Veneta, Balenciaga, McQueen, Brioni, Boucheron, Pomellato, Dodo ... Ensure that all customer requests and issues are resolved professionally, accurately, and in a ...

Gucci

GINORI 1735 Client Service Specialist

New York, NY · On-site

$18.50 - $24.50/hr

Gucci, Saint Laurent, Bottega Veneta, Balenciaga, McQueen, Brioni, Boucheron, Pomellato, Dodo ... Ensure that all customer requests and issues are resolved professionally, accurately, and in a ...

Maui Jim

Representative, RX Customer Service

Peoria, IL

$19/hr

Maui Jim Customer Service Representative Kering Eyewear, part of the global Luxury group Kering, is ... Our portfolio spans a wide range of iconic brands including Gucci, Cartier, Saint Laurent, Bottega ...

Maui Jim

Customer Service Representative

Peoria, IL · On-site +1

$18.50/hr

Our portfolio spans a wide range of iconic brands including Gucci, Cartier, Saint Laurent, Bottega ... Successfully complete training to be familiar with Maui Jim product as well customer service ...

Maui Jim

Customer Service Representative

Peoria, IL · On-site +1

$18.50/hr

Maui Jim Customer Service Representative Kering Eyewear, part of the global Luxury group Kering, is ... Our portfolio spans a wide range of iconic brands including Gucci, Cartier, Saint Laurent, Bottega ...

Maui Jim

Rx Customer Service Lead

Peoria, IL

$21.50/hr

Maui Jim Customer Service Representative Kering Eyewear, part of the global Luxury group Kering, is ... Our portfolio spans a wide range of iconic brands including Gucci, Cartier, Saint Laurent, Bottega ...

Maui Jim

Rx Customer Service Lead

Peoria, IL · On-site

$21.50/hr

Our portfolio spans a wide range of iconic brands including Gucci, Cartier, Saint Laurent, Bottega ... Exhibit and maintain exceptional customer service skills and proactive customer focused attitude.

MAUI JIM, Inc.

Rx Customer Service Lead

Peoria, IL · On-site

$21.50/hr

Our portfolio spans a wide range of iconic brands including Gucci, Cartier, Saint Laurent, Bottega ... Exhibit and maintain exceptional customer service skills and proactive customer focused attitude.

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How much do customer service gucci jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for customer service gucci in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a Customer Service Gucci job?

A Customer Service Gucci job involves assisting customers with inquiries, orders, returns, and product information while ensuring a luxury experience. Representatives handle phone, email, and chat support, resolving issues efficiently while embodying the brand's values. Excellent communication, problem-solving skills, and a strong knowledge of Gucci products are essential.

What are the key skills and qualifications needed to thrive in the Customer Service Gucci position, and why are they important?

To thrive as a Customer Service Gucci representative, you need excellent communication, problem-solving abilities, and a background in luxury retail or hospitality; a high school diploma or equivalent is typically required. Familiarity with point-of-sale (POS) systems, CRM platforms, and basic proficiency in using email and chat support tools are important. Outstanding interpersonal skills, patience, and cultural sensitivity help you provide personalized service to a diverse clientele. These skills are vital for maintaining Gucci's high standards of customer satisfaction and loyalty in a premium retail environment.

What are the typical daily responsibilities of a Customer Service Gucci representative?

As a Customer Service Gucci representative, your daily responsibilities will include assisting customers with product inquiries, processing sales and returns, and resolving any issues related to their shopping experience, both in-store and via phone or email. You will also help maintain the visual presentation of the sales floor, follow up on client requests, and collaborate with sales associates and management to ensure each customer receives personalized, high-level service. Additionally, you may be responsible for updating client records in the CRM system and participating in training sessions to stay informed about new product launches and brand initiatives. This dynamic environment is ideal for those who thrive in a fast-paced, customer-focused setting and are passionate about luxury fashion.

More about Customer Service Gucci jobs
What cities are hiring for Customer Service Gucci jobs? Cities with the most Customer Service Gucci job openings:
What are the most commonly searched types of Customer Service Gucci jobs? The most popular types of Customer Service Gucci jobs are:
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Customer Service Gucci jobs near you
Infographic showing various Customer Service Gucci job openings in the United States as of May 2026, with employment types broken down into 1% Locum Tenens, 71% Full Time, 26% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

KERING EYEWEAR Customer Service Ambassador - French Speaker

Gucci

Bridgewater, NJ • On-site

$20 - $25/hr

Full-time

Posted 26 days ago

Gucci rating

7.3

Company rating: 7.3 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

Job description

Summary
About us
Kering Eyewear, part of the global Luxury group Kering, is the most relevant player in the Luxury Eyewear market segment. We design, develop, manufacture, and distribute eyewear that blends creativity, innovation, and quality. Our portfolio spans a wide range of iconic brands including Gucci, Cartier, Saint Laurent, Bottega Veneta, Balenciaga, McQueen, Valentino, Chloé, Alaïa, Montblanc, Dunhill, Puma, and our proprietary brands LINDBERG, Maui Jim, and Zeal Optics. By combining industry expertise with a commitment to sustainability, we help our brands redefine design and craft eyewear that captivates consumers worldwide.
Job Description
We are currently seeking a French Speaking Customer Service Ambassador based out in our Bridgewater (NJ) Office.
Your opportunity
Managing the order to cash flow of the allocated customer portfolio in a timely and accurate way. Working along with the sales team on delivering customer service excellence and ensuring compliance with sales business policies
Key Responsibilities
  • Managing customer master data ensuring timely maintenance, accuracy, completeness and integrity of all information
  • Managing order flow from order acquisition to order entry in compliance with agreed trade terms
  • Managing delivery flow by liaising directly with planning, logistics and customer whilst acting as first point of contact in the event of any query/issue
  • Managing backorders ensuring a clean sheet
  • Managing goods returns in compliance with agreed trade terms
  • Acting as customer's first point of contact in case of commercial, logistics, product claims
  • Supporting sales events such as Sales Campaigns, brands/product presentations, customer onsite training, customer visits, etc. through active participation in both organizational preparation and execution
  • Issuing sales/customer-related reporting to the benefit of both sales team and customer
  • Implementing and enhancing customer service-related procedures, processes and systems
  • Participating to ad hoc sales-related activities and/or projects

Who you are
  • 1 year of work experience in a B2B customer service environment preferred
  • Proven customer facing experience
  • Sales experience within a controlled environment of advantage
  • Experience with SAP implementation of advantage
  • Good business knowledge of order-to-cash flows.
  • Working knowledge of Incoterms and customs rules.
  • Fluent in French & English
  • Working knowledge of Incoterms and customs rules
  • Good working knowledge of Office Pack (Excel, Power Point, Word)
  • Team player
  • Customer-oriented
  • Problem solving
  • Negotiation-oriented
  • Focus on results
  • Self-motivated
  • Passion and enthusiasm
  • Curiosity and innovation
  • Clear and open communication
  • Trustworthy

Why working with us?
This is a fabulous opportunity to join the Kering Eyewear adventure and to actively contribute to the development of the business by becoming part of a thriving Company in a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.
Kering is committed to building a diverse workforce. We believe diversity in all its forms - gender, age, nationality, culture, religious beliefs and sexual orientation - enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.
Salary Range - $20-25 Hour
Job Type
Fixed Term (Fixed Term)
Start Date
2026-04-27
Schedule
Full time
Organization
Kering Eyewear USA Inc.

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