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Jewelers Mutual Jobs (NOW HIRING)

Jewelers Mutual

Sr Software Engineer

Raleigh, NC

$119K - $157K/yr

Summary Jewelers Mutual is seeking a highly skilled Senior Software Engineer to lead the technical evolution of our agent-facing web applications. As the technical lead for the Partners squad, you ...

Jewelers Mutual Group

Customer Care Sales Agent

Neenah, WI · On-site

$16 - $21.25/hr

August 31, 2026 Why Jewelers Mutual: Since 1913 we've been committed to supporting the Jewelry industry and putting customers at the center of everything we do. With over a century of trusted ...

Jewelers Mutual Group

Customer Care Sales Agent

Neenah, WI · On-site

$16 - $21.25/hr

August 31, 2026 Why Jewelers Mutual: Since 1913 we've been committed to supporting the Jewelry industry and putting customers at the center of everything we do. With over a century of trusted ...

Jewelers Mutual Group

Corporate Counsel

Neenah, WI · On-site

Jewelers Mutual Group has a mission to raise the tide of the industry and is looking for a Corporate Counsel to join in that mission. The primary overall responsibility of this position is to ...

Jewelers Mutual Group

Law Specialist

Neenah, WI · On-site

Jewelers Mutual Group has a mission to raise the tide of the industry and is looking for a Law Specialist to join our collaborative Legal Department to contribute to that mission. This unique ...

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Jewelers Mutual information

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$13

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How much do jewelers mutual jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for jewelers mutual in the United States is $25.85, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $32.21 per hour, depending on experience, location, and employer.

What are some common challenges faced by professionals working at Jewelers Mutual, and how can applicants prepare to overcome them?

Professionals at Jewelers Mutual often encounter the challenge of balancing detailed customer service with the technical aspects of jewelry insurance and claims processing. Applicants should be prepared to quickly learn industry-specific terminology and regulations, while also developing strong attention to detail when assessing policies or claims. Effective communication skills are essential, as team members regularly collaborate with clients, jewelers, and internal departments. Being adaptable and open to ongoing training can help new hires navigate these complexities and thrive in their roles.

What is the difference between Jewelers Mutual vs Jewelry Appraiser?

AspectJewelers MutualJewelry Appraiser
CertificationsNone required, insurance-focusedCertified Gemologist (GG), ASA, or equivalent
Work EnvironmentInsurance companies, jewelry stores, onlineIndependent appraisal labs, jewelry stores, insurance companies
Industry UsageProvides insurance coverage and risk managementDetermines jewelry value for sales, insurance, or estate purposes

Jewelers Mutual primarily offers insurance and risk management services for jewelry, while Jewelry Appraisers focus on evaluating jewelry value for various purposes. Both roles are essential in the jewelry industry but serve different functions and require different credentials.

What is Jewelers Mutual?

Jewelers Mutual is an insurance company that specializes in providing coverage for jewelry, including personal jewelry insurance and business insurance for jewelers. Founded in 1913, the company offers policies that protect against loss, theft, damage, and mysterious disappearance of valuable jewelry items. They serve both individual jewelry owners and jewelry businesses, helping clients feel secure about their precious possessions. Jewelers Mutual is known for its expertise in the jewelry industry and its tailored insurance solutions.

Is Jewelers Mutual a good company to work for?

Jewelers Mutual is generally considered a reputable employer in the insurance industry, offering roles such as claims adjusters and customer service representatives. The company provides a collaborative work environment, opportunities for professional development, and competitive benefits. Employee reviews often highlight a positive culture and stability, making it a solid option for those interested in insurance or jewelry-related fields.

What are the key skills and qualifications needed to thrive as a Jewelry Insurance Specialist at Jewelers Mutual, and why are they important?

To thrive as a Jewelry Insurance Specialist at Jewelers Mutual, you need a solid understanding of insurance principles, customer service, and jewelry industry knowledge—typically supported by relevant experience or certification in insurance. Familiarity with insurance management software, claims processing systems, and CRM tools is often required. Outstanding communication, attention to detail, and problem-solving skills help you effectively assist clients and resolve claims. These skills are vital to ensure accurate coverage, build client trust, and maintain the company's reputation for excellent service.
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Jewelers Mutual jobs near you
Infographic showing various Jewelers Mutual job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 12% Part Time, and 4% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $53,775 per year, or $25.9 per hour.

Sr Software Engineer

Jewelers Mutual

Raleigh, NC

$119K - $157K/yr

Full-time

Retirement, PTO

Posted 12 days ago

Job description

Summary

Jewelers Mutual is seeking a highly skilled Senior Software Engineer to lead the technical evolution of our agent-facing web applications. As the technical lead for the Partners squad, you will guide the architecture, design, and development of scalable, modern React applications that simplify how agents manage their customers across insurance and non-insurance products. We are at the very beginning of re-imaging our agent experience, which will include modernizing legacy systems and unifying fragmented workflows, with the Partners squad playing a critical role in building an intuitive, cohesive platform for our agent community. While parts of the existing platform leverage older front-end frameworks, the long-term technical direction is firmly focused on React and modern web technologies. We are looking for a leader with deep expertise in React, experience with driving web modernization efforts, and a passion for building intuitive, reliable B2C and B2B applications.


About Jewelers Mutual

Jewelers Mutual Group has been protecting the jewelry industry for over a hundred years, and we’re now pairing that deep domain expertise with a ground-up technology transformation. Our engineering team in Raleigh is building a serverless, event-driven platform on AWS, a modern data stack on Databricks, and an enterprise AI capability designed to change how insurance works. This is Silicon Valley energy inside a company that’s been earning trust since 1913.

What You'll Do

  • Lead new agent experience development: Architect, build, and maintain React-based web applications that deliver seamless, reliable, and scalable experiences for our retail jeweler network.
  • Drive Technical Excellence in React: Set the technical direction for modern web development, including state management, performance optimization, secure coding practices, and maintainability.
  • Modernize the Platform: Play a key role in evolving the platform from legacy front-end frameworks to React, ensuring a smooth transition and scalable foundation for future innovation.
  • Collaborate in a Triad Model: Work closely with a Product Manager and Product Designer to define, build, and deliver a cohesive, intuitive Dashboard experience that meets business and user needs.
  • Ensure Scalability and Performance: Design resilient, high-performing web architectures capable of supporting large user bases and complex business operations.
  • Integrate with Enterprise Services: Build seamless, reliable functionality by integrating with APIs from our serverless Core Services platform.
  • Mentor and Grow Engineering Talent: Provide technical leadership and guidance to engineers, sharing React expertise and fostering modern web development practices.
  • Elevate the Agent Experience: Collaborate across multiple squads to deliver unified, streamlined experiences that help agents operate and grow their businesses.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Minimum Qualifications 

  • 5+ years of professional software engineering experience, including:
  • Deep expertise in React and modern web application development.
  • Experience leading technical modernization or platform evolution efforts.
  • Proven track record building and maintaining business-critical B2B web applications, ideally for independent businesses, retail networks, or marketplaces.
  • Proficiency in JavaScript, TypeScript, state management libraries, and scalable front-end and backend architectural patterns.
  • Strong understanding of UI/UX principles and building intuitive, reliable web applications for business users.
  • Experience mentoring engineers, influencing architecture decisions, and leading technical projects.
  • Familiarity with Agile development methodologies (Scrum/Kanban).
  • Proven experience designing, consuming, and troubleshooting secure, performant RESTful and GraphQL APIs.

Preferred Qualifications 

  • Familiarity with full system migration efforts (e.g., Angular to React, C# to Node) in a production environment.
  • Experience integrating with cloud-native, serverless backends and event-driven architectures.
  • Knowledge of CI/CD pipelines, automated testing frameworks, and performance optimization for complex apps.
  • Interest in contributing to longer-term product evolution.

What We Offer You

  • Community & Giving: Benefit from 50% charitable gift matching and paid volunteer time to support nonprofit causes.
  • Great Place to Work® Certified: Join a team recognized for an environment of innovation and growth.
  • Collaborative Culture: Work alongside talented, passionate peers who value ownership and continuous learning.
  • Competitive Compensation & Benefits: Includes performance bonuses, generous paid time off, and a top-tier retirement program with 401(k) matching and additional company contributions.

Accessibility and Accommodations

We are committed to providing an inclusive and accessible recruitment process. If you require accommodation at any stage of the application or interview process, please let us know by contacting jmrecruiting@jminsure.com.

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