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Jewelers Mutual Jobs (NOW HIRING)

Jewelers Mutual Group

Associate Account Manager

Neenah, WI · On-site

$126K - $131K/yr

Why Jewelers Mutual: Since 1913 we've been committed to supporting the Jewelry industry and putting customers at the center of everything we do. With over a century of trusted expertise, we're ...

Jewelers Mutual Group

Claims Specialist

Neenah, WI · On-site

Why Jewelers Mutual: Since 1913 we've been committed to supporting the Jewelry industry and putting customers at the center of everything we do. With over a century of trusted expertise, we're ...

Jewelers Mutual Group

Sr Software Engineer

Raleigh, NC · On-site

$119K - $157K/yr

Summary Jewelers Mutual is seeking a highly skilled Senior Software Engineer to lead the technical evolution of our agent-facing web applications. As the technical lead for the Partners squad, you ...

Jewelers Mutual Group

Sr BI Developer

Raleigh, NC · On-site

Jewelers Mutual Group is seeking a Senior BI Developer responsible for designing, developing, and optimizing enterprise BI capabilities. This role involves leading cross-functional initiatives to ...

Jewelers Mutual Group

Product Analyst II

Neenah, WI · On-site

Jewelers Mutual Group is a trusted advisor in the jewelry industry, focused on innovation and customer experience. The Product Analyst II role involves product development, compliance with regulatory ...

Jewelers Mutual Group

Client Service Representative

Miami, FL · On-site

$15.25 - $20.75/hr

Why Jewelers Mutual Since 1913 we've been committed to supporting the Jewelry industry and putting customers at the center of everything we do. With over a century of trusted expertise, we're ...

Jewelers Mutual Group

CL Policy Specialist

... Jewelers Mutual: Since 1913 we've been committed to supporting the Jewelry industry and putting customers at the center of everything we do. With over a century of trusted expertise, we're ...

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How much do jewelers mutual jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for jewelers mutual in the United States is $25.85, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $32.21 per hour, depending on experience, location, and employer.

What are some common challenges faced by professionals working at Jewelers Mutual, and how can applicants prepare to overcome them?

Professionals at Jewelers Mutual often encounter the challenge of balancing detailed customer service with the technical aspects of jewelry insurance and claims processing. Applicants should be prepared to quickly learn industry-specific terminology and regulations, while also developing strong attention to detail when assessing policies or claims. Effective communication skills are essential, as team members regularly collaborate with clients, jewelers, and internal departments. Being adaptable and open to ongoing training can help new hires navigate these complexities and thrive in their roles.

What is the difference between Jewelers Mutual vs Jewelry Appraiser?

AspectJewelers MutualJewelry Appraiser
CertificationsNone required, insurance-focusedCertified Gemologist (GG), ASA, or equivalent
Work EnvironmentInsurance companies, jewelry stores, onlineIndependent appraisal labs, jewelry stores, insurance companies
Industry UsageProvides insurance coverage and risk managementDetermines jewelry value for sales, insurance, or estate purposes

Jewelers Mutual primarily offers insurance and risk management services for jewelry, while Jewelry Appraisers focus on evaluating jewelry value for various purposes. Both roles are essential in the jewelry industry but serve different functions and require different credentials.

What is Jewelers Mutual?

Jewelers Mutual is an insurance company that specializes in providing coverage for jewelry, including personal jewelry insurance and business insurance for jewelers. Founded in 1913, the company offers policies that protect against loss, theft, damage, and mysterious disappearance of valuable jewelry items. They serve both individual jewelry owners and jewelry businesses, helping clients feel secure about their precious possessions. Jewelers Mutual is known for its expertise in the jewelry industry and its tailored insurance solutions.

Is Jewelers Mutual a good company to work for?

Jewelers Mutual is generally considered a reputable employer in the insurance industry, offering roles such as claims adjusters and customer service representatives. The company provides a collaborative work environment, opportunities for professional development, and competitive benefits. Employee reviews often highlight a positive culture and stability, making it a solid option for those interested in insurance or jewelry-related fields.

What are the key skills and qualifications needed to thrive as a Jewelry Insurance Specialist at Jewelers Mutual, and why are they important?

To thrive as a Jewelry Insurance Specialist at Jewelers Mutual, you need a solid understanding of insurance principles, customer service, and jewelry industry knowledge—typically supported by relevant experience or certification in insurance. Familiarity with insurance management software, claims processing systems, and CRM tools is often required. Outstanding communication, attention to detail, and problem-solving skills help you effectively assist clients and resolve claims. These skills are vital to ensure accurate coverage, build client trust, and maintain the company's reputation for excellent service.
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Jewelers Mutual jobs near you
Infographic showing various Jewelers Mutual job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 12% Part Time, and 4% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $53,775 per year, or $25.9 per hour.

Associate Account Manager

Jewelers Mutual Group

Neenah, WI • On-site

$126K - $131K/yr

Full-time

Retirement, PTO

Re-posted yesterday

Job description

Summary:This role serves as the primary relationship liaison between Jewelers Mutual and our small agency partners. The Associate Account Manager is responsible for servicing the small agency business to drive results across key performance indicators tied to organizational business plans while balancing incoming requests. Critical functions within this role include managing existing personal lines agency relationships and book of business and onboarding new partners efficiently while complying with all contractual agreements. Additionally, this role will cultivate strong relationships to drive new business growth, train best practices at all levels of partner organizations to ensure regulatory compliance and improve sales. This position works closely with P&L leadership and operations to appropriately steer the direction of the product(s)/program(s).
Why Jewelers Mutual:Since 1913 we've been committed to supporting the Jewelry industry and putting customers at the center of everything we do. With over a century of trusted expertise, we're financially strong, forward-thinking, and driven by curiosity. Guided by our core values of Agility, Accountability, and Relevancy, we lead through innovation.
As a technology focused organization, we embrace cutting-edge tools and data-driven insights to continuously improve our products, services, and customer experience. Our mission is to be the industry's most trusted advisor by investing in our people, adopting new technologies, and striving for excellence.
We're dedicated to fostering growth through collaboration, powered by bold thinking, teamwork, and the passion of our people.
Here, you'll:
  • Move fast and embrace change
  • Always look for better ways
  • Grow, thrive, and help shape what's next

Join us and be part of a culture where you can make an impact while building your future.
What You'll Do:
  • Manage existing small agency partnerships for production, growth, and profitability
  • Maintain and respond to communication via email or phone with current and prospective insurance agents
  • Serve as the partner's client support by guiding them to success in their program, troubleshooting and resolving all questions or concerns with urgency
  • Execute onboarding, including system setup and training of a new partner on systems, processes, and promotional techniques
  • Identify and execute on additional opportunities for training, engagement, and growth based on the unique needs of each partner using JM's account management practices
  • Utilize Salesforce at organizational direction to build strong, accountable engagement tracking
  • Maintain timely partner checkpoints to ensure ongoing compliance with brand standards, regulatory requirements, and partner contracts
  • Coordinate marketing materials and any technical requirements cross-functionally in support of the relationship

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
What You'll Bring:
Minimum Qualifications
  • HS diploma or GED
  • 1-2 years of customer-facing experience
  • Experience with the MS Office Suite
Preferred Qualifications
  • Completion of an advanced degree program is desirable
  • Strong communication skills at all levels including the ability to inform, educate, negotiate, and persuade
  • A team-player who is energetic, flexible, collaborative, proactive
  • Ability to translate results to presentations that tell a story with appropriate calls-to-action
  • Keen eye for new opportunities to diversify distribution channels at the partner level
  • Strong relationship builder
  • Ability to measure incremental success toward overarching goals
  • Must be comfortable with managing healthy conflict
  • Take initiative without being prompted
  • Ability to effectively manage competing priorities and/or multiple time-sensitive projects
Physical Requirements
    • Prolonged periods sitting at a desk and working on a computer.
    • Occasionally required to stand; walk; use hands to finger, handle, or touch objects or controls; and talk or hear.

What We Offer You:
  • Competitive Compensation & Benefits: Includes performance bonuses, generous paid time off, and a top-tier retirement program with 401(k) matching and additional company contributions.
  • Collaborative Culture: Work alongside talented, passionate peers who value ownership and continuous learning.
  • Community & Giving: Benefit from 50% charitable gift matching and paid volunteer time to support nonprofit causes
  • Great Place to Work® Certified: Join a team recognized for an environment of innovation and growth.

Accessibility and Accommodations
We are committed to providing an inclusive and accessible recruitment process. If you require accommodation at any stage of the application or interview process, please let us know by contacting jmrecruiting@jminsure.com.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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