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Customer Service Google Jobs in Virginia (NOW HIRING)

Google

Senior Product Manager, Cloud Dedicated

Reston, VA · On-site

$131K - $173K/yr

Google Cloud Dedicated drives the creation and delivery of cloud security products and services for our cloud customers and expands the total addressable market of the Google Cloud business. To do so ...

New

Google

Product Manager II, Cloud Dedicated

Reston, VA · On-site

Google Cloud Dedicated drives the creation and delivery of cloud security products and services for our cloud customers and expands the total addressable market of the Google Cloud business. To do so ...

New

Google

Data Center Operations Site Lead

Richmond, VA · On-site

We empower Google customers with breakthrough capabilities and insights by delivering AI and ... services, and providing the essential platforms that enable developers to build the future. From ...

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How much do customer service google jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for customer service google in Virginia is $18.64, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $20.72 per hour, depending on experience, location, and employer.

What is a customer service Google?

A Customer Service Google job involves assisting users with inquiries, troubleshooting issues, and providing support for Google's products and services. Representatives may handle customer concerns via phone, chat, or email while ensuring a positive user experience. They must have strong communication skills, product knowledge, and problem-solving abilities to resolve issues efficiently.

What are the typical responsibilities of a customer service representative at Google?

Customer Service representatives at Google are responsible for assisting users with questions and issues related to Google's products and services, troubleshooting technical problems, and guiding customers through appropriate solutions. They work closely with other support team members and may liaise with product specialists or engineers to resolve complex inquiries. The role often involves managing multiple requests simultaneously, maintaining accurate records, and ensuring timely follow-up. This position provides opportunities to develop expertise with Google tools, strengthen communication abilities, and advance into supervisory or specialized support roles within the company.

What are the key skills and qualifications needed to thrive in the customer service Google position, and why are they important?

To excel as a Customer Service representative at Google, you need a strong background in customer support, problem-solving, and a familiarity with Google's suite of products and services. Proficiency with CRM systems, ticketing platforms, and basic troubleshooting tools or Google product certifications is often required. Superior communication skills, patience, and a collaborative mindset are important soft skills in this position. These competencies are essential for delivering exceptional support experiences, fostering customer loyalty, and efficiently resolving user issues in a dynamic tech-driven environment.

What are the most commonly searched types of Customer Service Google jobs in Virginia?

The most popular types of Customer Service Google jobs in Virginia are:

What are popular job titles related to Customer Service Google jobs in Virginia?

For Customer Service Google jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Customer Service Google jobs in Virginia look for?

The top searched job categories for Customer Service Google jobs in Virginia are:

What cities in Virginia are hiring for Customer Service Google jobs?

Cities in Virginia with the most Customer Service Google job openings:

Customer Service Google jobs near you
Infographic showing various Customer Service Google job openings in Virginia as of August 2026, with employment types broken down into 56% Full Time, and 44% Contract. Highlights an 100% In-person job distribution, with an average salary of $38,762 per year, or $18.6 per hour.

Commercial Lines Customer Service Agent (CSA)

Banks Insurance Agency inc

Roanoke, VA • On-site

$38K - $51K/yr

Full-time

Medical, Dental, Retirement, PTO

Posted 24 days ago

Job description

Banks Insurance is a family-owned independent insurance agency proudly serving the Roanoke Valley for over 40 years. Our agency is built on relationships, responsiveness, and trust. We are known for being friendly, accessible, and committed to helping clients protect what matters most.

We primarily represent Erie Insurance while also partnering with carriers such as Progressive Corporation and The Travelers Companies to best serve our clients needs.

Our office is expanding and we are looking to hire the right individual to join our outstanding customer service team. We are currently seeking to fulfill a full-time position.

The Customer Service Agent will be responsible for providing exceptional customer service to our current clients and new prospects, processing policy change requests, maintain knowledge of our products, and answer any questions our clients may have.

Insurance industry or office experience and knowledge is not required but would be a greater benefit relating to customers in the beginning for this position.

CONFIDENTIALITY NOTICE: Banks Insurance respects the confidentiality of every candidates job search. Information submitted during the hiring process will be used only to evaluate your candidacy and shared only with those involved in the hiring process. We will not contact your current employer or disclose your application to them without your prior knowledge and authorization..


Benefits

Mon-Fri Schedule

Career Growth Opportunities

Health Insurance

Dental Insurance

Retirement Plan

Paid Time Off (PTO)

Hands on Training


Responsibilities
  • Process customer policy change requests.
  • Handle all incoming claim calls from customers.
  • Maintain knowledge of new products.
  • Develop insurance quotes, makes sales presentations, and closes sales.
  • Obtain prospects' information such as name, address, vehicle information and enter into quoting tools.
  • Presents and explains insurance policy options based upon prospective client needs and their personal goals.
  • Provide policies to new clients and explain benefits/risks of the policy
  • Proactively conducts coverage reviews with clients prior to annual policy renewal(s)

Requirements
  • A Property & Casualty license is preferred but will train good individual.
  • Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
  • Possess an upbeat, positive and enthusiastic attitude.
  • Be a great self-starter with healthy sense of urgency.
  • Excellent Communication/interpersonal skills.
  • Must be able to manage multiple tasks effectively throughout the workday.
  • Professional phone etiquette.
  • Problem-Solving Capabilities.
  • Strong work ethic and leadership skills.
  • Ability to tactfully handle stressful and difficult situations.
  • Be equipped with great listening and closing skills.
  • Proficiency with basic uses of Microsoft Excel, Outlook, Google Sheets, and other related software
  • Experience with Agency Management Systems is a plus.
  • Experience with Commercial Line Property and Casualty Insurance or willingness to learn is preferred