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Customer Service Engineer Jobs in Tennessee (NOW HIRING)

Idexcel Inc.

Server Hardware Engineer

Memphis, TN · On-site

On-Site Service Engineer AI Data Center Work location: Memphis, TN 38118 Duration: 04+ Months ... Collaborate with technical teams and customers to resolve issues. * Participate in on-call support ...

BlueScope Steel

Customer Service Representative

Memphis, TN · On-site

$14.25 - $19.50/hr

Customer Service Representative BlueScope continues to build on our reputation of quality brands ... Collaborate with Manufacturing, Engineering, and Project Management to determine final resolution

BlueScope Steel

Customer Service Representative

Jackson, TN · On-site

$15.25 - $20.75/hr

Customer Service Representative BlueScope continues to build on our reputation of quality brands ... Collaborate with Manufacturing, Engineering, and Project Management to determine final resolution

Marmon

Customer Service Representative

Mount Juliet, TN · On-site

$15 - $20.50/hr

For more than three decades, our teams of engineers, technicians, and manufacturing professionals ... customer service to both internal and external stakeholders. The ideal candidate embodies our ...

Kele, Inc.

Customer Service Representative

Memphis, TN · On-site

$14.25 - $19.50/hr

Our goal is to empower progress for maintenance managers, engineers, contractors, and all those ... The primary role of the Customer Service Representative is to work with all Sales and Customer ...

Kele

Customer Service Representative

Memphis, TN · On-site

$14.25 - $19.50/hr

Our goal is to empower progress for maintenance managers, engineers, contractors, and all those ... The primary role of the Customer Service Representative is to work with all Sales and Customer ...

KELE

Customer Service Representative

Memphis, TN

$14.25 - $19.50/hr

Our goal is to empower progress for maintenance managers, engineers, contractors, and all those ... The primary role of the Customer Service Representative is to work with all Sales and Customer ...

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Showing results 41-60

All JobsCustomer Service Engineer JobsCustomer Service Engineer Jobs in Tennessee

Customer Service Engineer information

See Tennessee salary details

$35.4K

$71.3K

$98.5K

How much do customer service engineer jobs pay per year?

As of Sep 3, 2026, the average yearly pay for customer service engineer in Tennessee is $71,310.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,500.00 and $81,700.00 per year, depending on experience, location, and employer.

What is a customer service engineer?

Customer Service Engineers are professionals who provide technical support and assistance to customers using a company's products or services. They diagnose and resolve technical issues, perform maintenance, and may also install new equipment or software. Their goal is to ensure customer satisfaction by addressing concerns efficiently and maintaining the performance of products. Customer Service Engineers often work in industries such as technology, manufacturing, or telecommunications, acting as a bridge between customers and the company’s technical teams.

How does a customer service engineer typically collaborate with technical and non-technical teams to resolve client issues?

Customer Service Engineers often act as a bridge between customers, technical teams, and non-technical stakeholders. They gather detailed information from clients about technical problems, translate this feedback into actionable tasks for engineering or IT teams, and communicate solutions back to customers in clear, accessible terms. This role requires strong interpersonal and problem-solving skills, as well as the ability to manage expectations and ensure timely issue resolution. Regular collaboration meetings and the use of ticketing systems are common practices to streamline communication and track progress.

What are the key skills and qualifications needed to thrive as a customer service engineer, and why are they important?

To thrive as a Customer Service Engineer, you need strong technical troubleshooting abilities, a background in engineering or IT, and relevant technical certifications such as CompTIA A+ or vendor-specific credentials. Familiarity with ticketing systems, remote diagnostic tools, and customer relationship management (CRM) software is commonly required. Excellent communication, patience, and problem-solving skills help build rapport with clients and resolve issues efficiently. These skills are crucial for ensuring customer satisfaction, minimizing downtime, and maintaining positive client relationships.

What is the difference between Customer Service Engineer vs Field Service Technician?

AspectCustomer Service EngineerField Service Technician
CredentialsTechnical certifications, relevant degreesTechnical certifications, relevant degrees
Work EnvironmentCustomer sites, offices, remote supportOn-site at customer locations, service centers
Employer & IndustryTech companies, manufacturing, healthcareManufacturing, telecom, industrial sectors
Primary FocusCustomer support, troubleshooting, technical assistanceInstalling, repairing, maintaining equipment

Customer Service Engineers and Field Service Technicians both require technical skills and certifications, often work on-site at customer locations, and serve similar industries. The main difference is that Customer Service Engineers focus more on technical support and troubleshooting, while Field Service Technicians primarily handle installation and repairs.

How much do customer service engineers make?

Customer Service Engineers typically earn a median annual salary ranging from $60,000 to $85,000, depending on experience, location, and industry. Salaries can increase with specialized skills, certifications, and years of experience, especially in technical or complex service environments.

What are popular job titles related to Customer Service Engineer jobs in Tennessee?

For Customer Service Engineer jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Customer Service Engineer jobs in Tennessee look for?

The top searched job categories for Customer Service Engineer jobs in Tennessee are:

Customer Service Engineer jobs near you
Infographic showing various Customer Service Engineer job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, 3% Contract, and 1% Nights. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $71,310 per year, or $34.3 per hour.

CNC Field Service Engineer

Ellison Technologies / GSC

Memphis, TN • On-site

$30 - $55/hr

Full-time

Re-posted 25 days ago

Job description

Overview

Latest Technology/Excellent Culture/ Consistent Growth & Learning

Are you "energized" by working on sophisticated CNC machinery. Is being a problem solver and being acknowledged for doing so also important? Are you looking for more variety and variation in your day-to-day work?

If so I hope to connect regarding our CNC Field Service Engineer position.

In this role, you will have the opportunity to work in a role focusing on the Memphis / Northern Mississippi markets with some of the latest technology and myriad clients in an organization that supports their service technicians!

We provide a car allowance/company vehicle, a company cell phone, a laptop, we take care of your gas, and try to get the reports and other things out of your way so you can focus on what you do best – work on top-of-the-line machines and make your customers raving fans!

In sum, we truly do believe this is not only a great place to work, but also the best place for our employees' careers to thrive and grow.

(You can also see more at our About Us page)

Responsibilities

Although not all inclusive, below are some more details:

Responsible for day to day field service. Including but not limited to: service, installations and/or preventive maintenance relative to the local market.

Essential Duties include:

- Perform field service, installations or PMs as required.

- Resolve customer issues and provide sales support and some training

- Communicate effectively with a variety of different people.

- Represent Ellison Technologies professionally and ethically at all times, with all actions in line with business expectations.

- Take ownership of all service cases, projects, etc., and maintain all customer records and technical documentation.

- Other related duties as assigned.

Qualifications

What are we looking for?

Ideally someone with experience installing, maintaining and/or repairing, of CNC machining centers and CNC turning centers. With this experience we're looking for developed repair skills, focused on the mechanical, hydraulic and electrical aspects of your craft.

Our Mission: Equip manufacturers to compete and win, both locally and globally!

“The Ellison Way principles continue to drive our company forward. The Ellison Way principle of Adaptation will ensure that Ellison will evolve to further grow market share, strengthen our relationships with our key partners and our customers. The major focus moving forward must be on the development of Ellison’s most valuable resource – its people." Graham Hooper (CEO)

*"Ellison Technologies is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.”

You should be proficient in:

  • PLC Troubleshooting Skills
  • CNC Machine Repair
  • Electrical Troubleshooting
  • Equipment Diagnostics & Troubleshooting

Machines & technologies you'll use:

  • CNC Mill (3-4 axis VMC)
  • CNC Lathe (2-4 axis)
  • CNC Swiss Lathe
  • CNC Mill (5+ axis VMC)
  • CNC Lathe (5+ axis)
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