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Customer Service Coordinator Jobs in Rio Rancho, NM

Family Service Coordinator Location: Albuquerque, NM Schedule: Monday - Friday | 8:00 AM - 5:00 PM Pay Rate: $21.00/hour | Pay Range: SP 2 Closing Date: Open Until Filled About the Role Are you ...

Customer Experience Coordinator

Santa Fe, NM · On-site

$16.40 - $16.90/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Role models outstanding customer service. * Creates a positive internal and external customer ... Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all ...

Customer Experience Coordinator

Rio Rancho, NM

$15.50 - $16/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Role models outstanding customer service. * Creates a positive internal and external customer ... Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all ...

Customer Experience Coordinator

Rio Rancho, NM

$15.50 - $16/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Role models outstanding customer service. * Creates a positive internal and external customer ... Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all ...

Customer Experience Coordinator

Santa Fe, NM

$16.40 - $16.90/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Role models outstanding customer service. * Creates a positive internal and external customer ... Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all ...

Customer Experience Coordinator

Santa Fe, NM

$16.40 - $16.90/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Role models outstanding customer service. * Creates a positive internal and external customer ... Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all ...

Customer Experience Coordinator

Santa Fe, NM · On-site

$16.40 - $16.90/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Role models outstanding customer service. Creates a positive internal and external customer ... coordinates breaks for all Associates Addresses customer concerns and issues promptly, ensuring a ...

Customer Experience Coordinator

Rio Rancho, NM · On-site

$15.50 - $16/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Role models outstanding customer service. * Creates a positive internal and external customer ... Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all ...

Customer Experience Coordinator

Rio Rancho, NM · On-site

$15.50 - $16/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Role models outstanding customer service. * Creates a positive internal and external customer ... Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all ...

Customer Experience Coordinator

Santa Fe, NM · On-site

$16.40 - $16.90/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Role models outstanding customer service. * Creates a positive internal and external customer ... Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all ...

Customer Experience Coordinator

Santa Fe, NM · On-site

$16.40 - $16.90/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Role models outstanding customer service. * Creates a positive internal and external customer ... Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all ...

Customer Experience Coordinator

Rio Rancho, NM · On-site

$15.50 - $16/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Role models outstanding customer service. Creates a positive internal and external customer ... coordinates breaks for all Associates Addresses customer concerns and issues promptly, ensuring a ...

Customer Experience Coordinator

Rio Rancho, NM · On-site

$15.50 - $16/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Role models outstanding customer service. * Creates a positive internal and external customer ... Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all ...

Showing results 21-40

Customer Service Coordinator information

See Rio Rancho, NM salary details

$11

$19

$26

How much do customer service coordinator jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for customer service coordinator in Rio Rancho, NM is $19.07, according to ZipRecruiter salary data. Most workers in this role earn between $16.30 and $21.25 per hour, depending on experience, location, and employer.

What is a customer service coordinator?

Customer service coordinators handle client inquiries and complaints about the company’s products and services. They take calls or respond to emails from clients, answering questions, checking on order processing, or resolving complaints or disputes. When the issue is beyond the authority of the customer service coordinator, they discuss the problem with a supervisor to find an acceptable solution for the client. The primary goal of customer service coordinators is to ensure client satisfaction. Qualifications for this position include a high school diploma or equivalent and experience in retail or other customer service industry.

What is the difference between Customer Service Coordinator vs Customer Support Specialist?

AspectCustomer Service CoordinatorCustomer Support Specialist
CredentialsHigh school diploma or equivalent; sometimes certifications in customer serviceHigh school diploma or equivalent; certifications in customer service or technical support
Work EnvironmentOffice settings, call centers, retail environmentsCall centers, technical support centers, online chat platforms
Employer & Industry UsageRetail, healthcare, finance, hospitalityTechnology, software, telecommunications, e-commerce
Common Search & ComparisonCustomer Service Coordinator vs Customer Support Specialist

The main difference is that Customer Service Coordinators often handle a broader range of customer interactions, including scheduling and coordination, while Customer Support Specialists typically focus on technical support and troubleshooting. Both roles require strong communication skills and customer service experience, but their specific responsibilities and work environments differ slightly.

How does a customer service coordinator typically collaborate with other departments to resolve customer issues?

Customer Service Coordinators frequently work cross-functionally, partnering with teams such as Sales, Logistics, and Technical Support to resolve customer inquiries efficiently. For example, if a customer has a product delivery concern, the coordinator will liaise with the warehouse or shipping department to investigate and expedite a solution. Effective communication and a proactive approach are essential, as coordinators often serve as the main point of contact between the customer and internal teams. This collaboration ensures that customers receive timely and accurate information, fostering positive relationships and customer satisfaction.

What skills do you need to be a customer service coordinator?

To thrive as a Customer Service Coordinator, you need strong communication skills, organizational abilities, and a background in customer service, often supported by a high school diploma or associate degree. Familiarity with CRM software, ticketing systems, and basic office applications is typically required. Problem-solving, patience, and the ability to manage multiple tasks under pressure are standout soft skills for this role. These competencies are vital for efficiently resolving customer issues, ensuring satisfaction, and maintaining smooth operations within a service-focused environment.
What are the most commonly searched types of Customer Service jobs in Rio Rancho, NM? The most popular types of Customer Service jobs in Rio Rancho, NM are:
What are popular job titles related to Customer Service Coordinator jobs in Rio Rancho, NM? For Customer Service Coordinator jobs in Rio Rancho, NM, the most frequently searched job titles are:
What job categories do people searching Customer Service Coordinator jobs in Rio Rancho, NM look for? The top searched job categories for Customer Service Coordinator jobs in Rio Rancho, NM are:
What cities near Rio Rancho, NM are hiring for Customer Service Coordinator jobs? Cities near Rio Rancho, NM with the most Customer Service Coordinator job openings:
Infographic showing various Customer Service Coordinator job openings in Rio Rancho, NM as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,664 per year, or $19.1 per hour.

Residential Service Coordinator

Community Options, Inc.

Albuquerque, NM • On-site

$60K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 10 days ago


Community Options rating

6.3

Company rating: 6.3 out of 10

Based on 62 frontline employees who took The Breakroom Quiz

99th of 240 rated social care providers


Job description

Description
Position at Community Options, Inc.
Community Options, Inc. is a national non-profit agency providing services to individuals with disabilities in 12 states.
We are actively seeking a Residential Service Coordinator in Albuquerque, NM. The Residential Service Coordinator uses best practices and technology within a community-based setting to assist, train and supervise individuals in activities of daily living and socialization skills. Using discretion and independent judgement, the Residential Service Coordinator coordinates and monitors the assessment and treatment planning process; the delivery and follow-up of patient care; and assures that the appropriate service plans are followed. This individual also serves as an advocate and liaison for and on their behalf.
Starting Salary: $60,000 per year
Responsibilities
  • Develop service plans and ensures individual assessments are completed to determine if goals and objectives are being met
  • Gather the necessary information for the applicant to be approved as a waiver participant
  • Secure a residence in the community that meets the individual's welfare and safety needs
  • Create and implement the service plan, making revisions every six months
  • Identify, develop, and coordinate community resources and support
  • Maintain all documentation of service delivery and billing
  • Assure that the assessment of need for a nursing facility level of care will be initiated on the
    anniversary of the initial determination (PRI/Screen)
  • Initiate a re-evaluation of the level of care when the waiver participant has experienced a
    significant improvement in his/her ability to function independently in the community
  • Communicate and document employee's progress to the employer and support people,
    including family, residential staff and other professionals
  • Employees must cooperate with the licensee and department staff in any inspection, inquiry or investigation

Minimum Requirements
  • Associate's degree and practical experience as a case manager working with people with disabilities
  • Valid driver's license with a satisfactory driving record
  • Complete all state and agency required training per state guidelines
  • Ability to present facts and recommendations effectively in oral and written form
  • Experience with problem solving against multiple priorities
  • Ability to establish a comfortable and supportive relationship with individuals receiving
    supports
  • Employment is contingent upon successful completion of checks of criminal background, central registry, child abuse registry, and drug testing

Working Conditions
  • May be required to travel
  • May be exposed to various medical conditions and communicable disease

Why Community Options?
  • Competitive Insurance Benefits (Medical, Dental, Vision)
  • Paid Holidays-Including a Birthday Holiday
  • Generous PTO
  • Employee Incentive & Discount Programs
  • 403b Retirement Plan
  • Incredible career growth opportunities

Please Visit Our Website to Complete an Online Application! Careers.comop.org
Community Options is an Equal Opportunity Employer M/F/D/V

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