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Customer Service Coordinator Jobs in Rio Rancho, NM

Role models outstanding customer service. * Creates a positive internal and external customer ... Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all ...

Customer Experience Coordinator

Santa Fe, NM · On-site

$16.40 - $16.90/hr

Role models outstanding customer service. * Creates a positive internal and external customer ... Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all ...

Role models outstanding customer service. * Creates a positive internal and external customer ... Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all ...

Customer Experience Coordinator

Santa Fe, NM · On-site

$16.40 - $16.90/hr

Role models outstanding customer service. Creates a positive internal and external customer ... coordinates breaks for all Associates Addresses customer concerns and issues promptly, ensuring a ...

Showing results 21-40

Customer Service Coordinator information

See Rio Rancho, NM salary details

$11

$19

$26

How much do customer service coordinator jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for customer service coordinator in Rio Rancho, NM is $19.07, according to ZipRecruiter salary data. Most workers in this role earn between $16.30 and $21.25 per hour, depending on experience, location, and employer.

What is a customer service coordinator?

Customer service coordinators handle client inquiries and complaints about the company’s products and services. They take calls or respond to emails from clients, answering questions, checking on order processing, or resolving complaints or disputes. When the issue is beyond the authority of the customer service coordinator, they discuss the problem with a supervisor to find an acceptable solution for the client. The primary goal of customer service coordinators is to ensure client satisfaction. Qualifications for this position include a high school diploma or equivalent and experience in retail or other customer service industry.

What skills do you need to be a customer service coordinator?

To thrive as a Customer Service Coordinator, you need strong communication skills, organizational abilities, and a background in customer service, often supported by a high school diploma or associate degree. Familiarity with CRM software, ticketing systems, and basic office applications is typically required. Problem-solving, patience, and the ability to manage multiple tasks under pressure are standout soft skills for this role. These competencies are vital for efficiently resolving customer issues, ensuring satisfaction, and maintaining smooth operations within a service-focused environment.

How does a customer service coordinator typically collaborate with other departments to resolve customer issues?

Customer Service Coordinators frequently work cross-functionally, partnering with teams such as Sales, Logistics, and Technical Support to resolve customer inquiries efficiently. For example, if a customer has a product delivery concern, the coordinator will liaise with the warehouse or shipping department to investigate and expedite a solution. Effective communication and a proactive approach are essential, as coordinators often serve as the main point of contact between the customer and internal teams. This collaboration ensures that customers receive timely and accurate information, fostering positive relationships and customer satisfaction.

What is the difference between Customer Service Coordinator vs Customer Support Specialist?

AspectCustomer Service CoordinatorCustomer Support Specialist
CredentialsHigh school diploma or equivalent; sometimes certifications in customer serviceHigh school diploma or equivalent; certifications in customer service or technical support
Work EnvironmentOffice settings, call centers, retail environmentsCall centers, technical support centers, online chat platforms
Employer & Industry UsageRetail, healthcare, finance, hospitalityTechnology, software, telecommunications, e-commerce
Common Search & ComparisonCustomer Service Coordinator vs Customer Support Specialist

The main difference is that Customer Service Coordinators often handle a broader range of customer interactions, including scheduling and coordination, while Customer Support Specialists typically focus on technical support and troubleshooting. Both roles require strong communication skills and customer service experience, but their specific responsibilities and work environments differ slightly.

What are the most commonly searched types of Customer Service jobs in Rio Rancho, NM?

The most popular types of Customer Service jobs in Rio Rancho, NM are:

What are popular job titles related to Customer Service Coordinator jobs in Rio Rancho, NM?

For Customer Service Coordinator jobs in Rio Rancho, NM, the most frequently searched job titles are:

What job categories do people searching Customer Service Coordinator jobs in Rio Rancho, NM look for?

The top searched job categories for Customer Service Coordinator jobs in Rio Rancho, NM are:

What cities near Rio Rancho, NM are hiring for Customer Service Coordinator jobs?

Cities near Rio Rancho, NM with the most Customer Service Coordinator job openings:

Infographic showing various Customer Service Coordinator job openings in Rio Rancho, NM as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,664 per year, or $19.1 per hour.

Remote Customer Experience Coordinator

Nexora Talent

Albuquerque, NM • Remote

$17.50 - $22.75/hr

Part-time

Re-posted 12 days ago


Job description

Customer Experience Coordinator (Remote)

We are looking for a motivated and customer-focused Customer Experience Coordinator to join our growing remote team. In this role, you will support clients by coordinating services, answering questions, and ensuring every interaction is smooth, organized, and positive from start to finish.

As a Customer Experience Coordinator, you will communicate with clients, assist with scheduling and service coordination, provide accurate information, and help create outstanding customer experiences. This is an excellent opportunity for individuals who enjoy helping others, working remotely, and building strong relationships through exceptional service.

Key Responsibilities

  • Respond to client inquiries via phone, email, and online messaging platforms.

  • Coordinate customer requests and assist with scheduling and service updates.

  • Provide clear and accurate information regarding available services and processes.

  • Maintain organized records of customer interactions and service details.

  • Ensure timely follow-up and deliver professional customer support.

  • Collaborate with team members to ensure a seamless client experience.

  • Resolve customer concerns efficiently while maintaining a high level of professionalism.

  • Deliver outstanding service that builds customer satisfaction and loyalty.

Benefits

  • 100% Remote position.

  • Flexible work schedule.

  • Comprehensive onboarding and training provided.

  • Performance-based growth opportunities.

  • Supportive and collaborative team environment.

  • Work-life balance with the flexibility of working from home.

Qualifications

  • Excellent verbal and written communication skills.

  • Strong customer service and interpersonal skills.

  • Highly organized with great attention to detail.

  • Ability to manage multiple tasks in a fast-paced environment.

  • Comfortable using computers, online communication tools, and web-based platforms.

  • Self-motivated with the ability to work independently.

  • Previous customer service experience is a plus but not required.

  • Passion for helping clients and delivering exceptional customer experiences.