Detroit, MI · On-site
$33K - $41K/yr
... professional support, resolving inquiries, and ensuring a positive customer experience. If you ... Respond to customer inquiries via phone, email, and live chat in a timely and courteous manner
Detroit, MI · On-site
$33K - $41K/yr
... professional support, resolving inquiries, and ensuring a positive customer experience. If you ... Respond to customer inquiries via phone, email, and live chat in a timely and courteous manner
Hazel Park, MI · On-site
$14/hr
Customer & Retail Support This role is dedicated to delivering outstanding customer service while ensuring the highest standards of safety and support for both customers and budtenders. The Customer ...
Hazel Park, MI · On-site
$14/hr
Customer & Retail Support This role is dedicated to delivering outstanding customer service while ensuring the highest standards of safety and support for both customers and budtenders. The Customer ...
Caledonia, MI · On-site
$13 - $19/hr
This role is essential in providing exceptional customer support and ensuring customer satisfaction ... Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
Quick apply
Caledonia, MI · On-site
$13 - $19/hr
This role is essential in providing exceptional customer support and ensuring customer satisfaction ... Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
Hazel Park, MI · On-site
$14/hr
Customer & Retail Support This role is dedicated to delivering outstanding customer service while ensuring the highest standards of safety and support for both customers and budtenders. The Customer ...
Hazel Park, MI · On-site
$14/hr
Customer & Retail Support This role is dedicated to delivering outstanding customer service while ensuring the highest standards of safety and support for both customers and budtenders. The Customer ...
Standish, MI · On-site
$12.75 - $17/hr
The Customer Service Agent will support internal and external customers and dealers through email, chat and direct phone calls. Daily activities include: * Entering order/transactional information ...
Standish, MI · On-site
$12.75 - $17/hr
The Customer Service Agent will support internal and external customers and dealers through email, chat and direct phone calls. Daily activities include: * Entering order/transactional information ...
Caledonia, MI · On-site
$13 - $19/hr
This role is essential in providing exceptional customer support and ensuring customer satisfaction ... Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
Quick apply
Caledonia, MI · On-site
$13 - $19/hr
This role is essential in providing exceptional customer support and ensuring customer satisfaction ... Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
Customer Service Representative Do you have exceptional communication skills? Do you enjoy ... Deliver outstanding customer support via phone, email, and chat * Conduct outbound calls to ...
Quick apply
Customer Service Representative Do you have exceptional communication skills? Do you enjoy ... Deliver outstanding customer support via phone, email, and chat * Conduct outbound calls to ...
About the job Customer Service Specialist - Travel Support Position Overview We are looking for a motivated Customer Service Specialist to support clients and deliver a high-quality travel experience.
About the job Customer Service Specialist - Travel Support Position Overview We are looking for a motivated Customer Service Specialist to support clients and deliver a high-quality travel experience.
Sturgis, MI · On-site
$17.50/hr
As a Customer Service (Self Determination) Support Specialist or SDSS, you'll work on a team to deliver great customer service, over the phone, to people self-directing their care as well as other ...
Sturgis, MI · On-site
$17.50/hr
As a Customer Service (Self Determination) Support Specialist or SDSS, you'll work on a team to deliver great customer service, over the phone, to people self-directing their care as well as other ...
Lowell, MI · On-site
$15.75 - $21/hr
You'll support customers and work closely with internal teams to ensure high-quality experience ... Answering phones, chat, social media, or email in a polite, courteous, and professional manner.
Lowell, MI · On-site
$15.75 - $21/hr
You'll support customers and work closely with internal teams to ensure high-quality experience ... Answering phones, chat, social media, or email in a polite, courteous, and professional manner.
Howell, MI · On-site
$16 - $21/hr
You'll support customers and work closely with internal teams to ensure high-quality experience ... Answering phones, chat, social media, or email in a polite, courteous, and professional manner.
Howell, MI · On-site
$16 - $21/hr
You'll support customers and work closely with internal teams to ensure high-quality experience ... Answering phones, chat, social media, or email in a polite, courteous, and professional manner.
Kalkaska, MI · On-site
$15.50 - $20.50/hr
You'll support customers and work closely with internal teams to ensure high-quality experience ... Answering phones, chat, social media, or email in a polite, courteous, and professional manner.
Kalkaska, MI · On-site
$15.50 - $20.50/hr
You'll support customers and work closely with internal teams to ensure high-quality experience ... Answering phones, chat, social media, or email in a polite, courteous, and professional manner.
Howell, MI · On-site
$16 - $21/hr
You'll support customers and work closely with internal teams to ensure high-quality experience ... Answering phones, chat, social media, or email in a polite, courteous, and professional manner.
Howell, MI · On-site
$16 - $21/hr
You'll support customers and work closely with internal teams to ensure high-quality experience ... Answering phones, chat, social media, or email in a polite, courteous, and professional manner.
$15.50 - $20.50/hr
You'll support customers and work closely with internal teams to ensure high-quality experience ... Answering phones, chat, social media, or email in a polite, courteous, and professional manner.
$15.50 - $20.50/hr
You'll support customers and work closely with internal teams to ensure high-quality experience ... Answering phones, chat, social media, or email in a polite, courteous, and professional manner.
Sturgis, MI · On-site
$17.50/hr
As a Customer Service (Self Determination) Support Specialist or SDSS, you'll work on a team to deliver great customer service, over the phone, to people self-directing their care as well as other ...
Sturgis, MI · On-site
$17.50/hr
As a Customer Service (Self Determination) Support Specialist or SDSS, you'll work on a team to deliver great customer service, over the phone, to people self-directing their care as well as other ...
Lowell, MI · On-site
$15.75 - $21/hr
You'll support customers and work closely with internal teams to ensure high-quality experience ... Answering phones, chat, social media, or email in a polite, courteous, and professional manner.
Lowell, MI · On-site
$15.75 - $21/hr
You'll support customers and work closely with internal teams to ensure high-quality experience ... Answering phones, chat, social media, or email in a polite, courteous, and professional manner.
Lowell, MI · On-site
$15.75 - $21/hr
You'll support customers and work closely with internal teams to ensure high-quality experience ... Answering phones, chat, social media, or email in a polite, courteous, and professional manner.
Lowell, MI · On-site
$15.75 - $21/hr
You'll support customers and work closely with internal teams to ensure high-quality experience ... Answering phones, chat, social media, or email in a polite, courteous, and professional manner.
Kalkaska, MI · On-site
$15.50 - $20.50/hr
You'll support customers and work closely with internal teams to ensure high-quality experience ... Answering phones, chat, social media, or email in a polite, courteous, and professional manner.
Kalkaska, MI · On-site
$15.50 - $20.50/hr
You'll support customers and work closely with internal teams to ensure high-quality experience ... Answering phones, chat, social media, or email in a polite, courteous, and professional manner.
Howell, MI · On-site
You'll support customers and work closely with internal teams to ensure high-quality experience ... Answering phones, chat, social media, or email in a polite, courteous, and professional manner.
Howell, MI · On-site
You'll support customers and work closely with internal teams to ensure high-quality experience ... Answering phones, chat, social media, or email in a polite, courteous, and professional manner.
Dearborn, MI · On-site
$16 - $22/hr
... or online chat. You'll play a key role in creating meaningful, accessible, and seamless ... Provide clear, insightful guidance and hands-on support to members in need. * Diagnose issues ...
Quick apply
Dearborn, MI · On-site
$16 - $22/hr
... or online chat. You'll play a key role in creating meaningful, accessible, and seamless ... Provide clear, insightful guidance and hands-on support to members in need. * Diagnose issues ...
$10.48 - $11.75
5% of jobs
$11.75 - $13.03
11% of jobs
$14.04 is the 25th percentile. Wages below this are outliers.
$13.03 - $14.30
12% of jobs
$14.30 - $15.58
18% of jobs
The median wage is $15.94 / hr.
$15.58 - $16.86
17% of jobs
$17.83 is the 75th percentile. Wages above this are outliers.
$16.86 - $18.13
17% of jobs
$18.13 - $19.41
8% of jobs
$19.41 - $20.69
4% of jobs
$20.69 - $21.96
4% of jobs
$21.96 - $23.24
3% of jobs
$23.24 - $24.51
1% of jobs
$10
$16
$24
| Aspect | Customer Service Chat Support | Customer Service Representative |
|---|---|---|
| Work Environment | Online chat platforms, remote work | In-person, call centers, or remote |
| Required Skills | Written communication, typing speed, problem-solving | Verbal communication, interpersonal skills |
| Common Certifications | Customer service or communication courses | None typically required, but customer service training |
| Industry Usage | Retail, tech, e-commerce, telecom | Retail, banking, telecom, hospitality |
Customer Service Chat Support focuses on online written communication via chat platforms, often requiring quick typing and problem-solving skills. Customer Service Representatives may work in person or over the phone, emphasizing verbal communication and interpersonal skills. Both roles serve customer needs but differ mainly in communication method and work environment.
For Customer Service Chat Support jobs in Michigan, the most frequently searched job titles are:
The top searched job categories for Customer Service Chat Support jobs in Michigan are:
Cities in Michigan with the most Customer Service Chat Support job openings:
$33K - $41K/yr
Full-time
Medical, Dental, Vision, PTO
Re-posted 25 days ago
About Us:
At Sharpcontra, we are committed to providing exceptional customer service and operational excellence in all our service areas. With a dedication to professionalism and client satisfaction, we create seamless experiences for our guests and business partners. Our team thrives in a supportive, structured environment that values collaboration, integrity, and attention to detail.
Job Description
We are currently seeking a Customer Service Agent to join our growing team in Detroit. The ideal candidate will serve as the first point of contact for customers, providing professional support, resolving inquiries, and ensuring a positive customer experience. If you enjoy working in a fast-paced environment and have a passion for helping others, we encourage you to apply.
Responsibilities
Respond to customer inquiries via phone, email, and live chat in a timely and courteous manner
Provide accurate product and service information
Resolve complaints and escalate issues as needed
Maintain records of customer interactions and transactions
Collaborate with team members to improve customer service processes
Ensure high levels of customer satisfaction and professionalism at all times
Qualifications
High school diploma or equivalent; associate degree preferred
Proven experience in a customer service or call center environment
Excellent communication and interpersonal skills
Strong problem-solving abilities and attention to detail
Ability to multitask and work under pressure
Basic computer proficiency and familiarity with customer management software
Benefits
Competitive salary: $33,000 - $41,000 annually
Opportunities for career advancement and skill development
Paid training and onboarding
Health, dental, and vision insurance packages
Supportive team environment
Paid time off and holidays
