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Customer Service Chat Agent Jobs in Remote, OR (NOW HIRING)

Ardent

Care Advisor I

Coos Bay, OR · Remote

... customer support with rigorous backend operations. You will be the human voice and heart of our service, supporting patients and healthcare advocates via phone, email, and chat. Your goal is to ...

Ardent

Care Advisor I

Coos Bay, OR · Remote

... customer support with rigorous backend operations. You will be the human voice and heart of our service, supporting patients and healthcare advocates via phone, email, and chat. Your goal is to ...

Mehr Consultancy

Front Desk Lead

North Bend, OR

$15/hr

Front Desk Agent We are looking for a friendly and customer-focused Front Desk Agent to provide excellent service to our guests. The ideal candidate should have strong communication, problem-solving ...

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Customer Service Chat Agent information

See Remote, OR salary details

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How much do customer service chat agent jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for customer service chat agent in Remote, OR is $18.15, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.95 per hour, depending on experience, location, and employer.

What is a customer service chat agent?

A Customer Service Chat Agent is responsible for assisting customers through online chat platforms. They answer inquiries, provide support, and resolve issues in real-time. This role requires strong communication skills, problem-solving abilities, and familiarity with the company's products or services. Chat agents must be able to multitask, handle multiple customer conversations at once, and ensure a positive customer experience.

What are the key skills and qualifications needed to thrive as a customer service chat agent?

To thrive as a Customer Service Chat Agent, you need excellent written communication skills, problem-solving abilities, and customer service experience, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, chat platforms, and ticketing systems is typically required. Strong multitasking, patience, and a positive attitude make someone stand out in this position. These skills are crucial for delivering efficient, helpful, and friendly support to customers across various digital channels.

What does a typical workday look like for a customer service chat agent?

As a Customer Service Chat Agent, your day usually involves handling multiple customer inquiries simultaneously via live chat, assisting with product questions, troubleshooting technical issues, and resolving complaints efficiently. You will collaborate closely with teammates, supervisors, and other support departments to find solutions and escalate more complex cases as needed. Most roles require timely and accurate responses while maintaining a professional and friendly tone. The work is often structured in shifts, offering both flexibility and clear performance goals to keep you motivated and engaged.

What are popular job titles related to Customer Service Chat Agent jobs in Remote, OR? For Customer Service Chat Agent jobs in Remote, OR, the most frequently searched job titles are:
What job categories do people searching Customer Service Chat Agent jobs in Remote, OR look for? The top searched job categories for Customer Service Chat Agent jobs in Remote, OR are:
Customer Service Chat Agent jobs near you
Infographic showing various Customer Service Chat Agent job openings in Remote, OR as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $37,755 per year, or $18.2 per hour.

Account Representative - State Farm Agent Team Member

State Farm

Roseburg, OR • On-site

$50K - $70K/yr

Full-time

Medical, Retirement, PTO

Re-posted 15 days ago

State Farm rating

7.4

Company rating: 7.4 out of 10

Based on 1,545 frontline employees who took The Breakroom Quiz

225th of 304 rated insurance

Job description

Benefits:
  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Company parties

POSITION OVERVIEW:
This is a great opportunity for someone wanting to start a long-term career in Douglas County! State Farm Insurance Agent located in Roseburg, OR is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Natalie Kelley - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance.
You will be joining a fun and hardworking team, who takes pride in being one of the best State Farm offices in their territory. We are one of the highest producing offices in Douglas County and enjoy taking care of the insurance needs of our community. We are looking for someone to join us who has a desire to be the best in in the industry and have fun doing it!
You do not have to have sales experience to join our team, we are looking for someone hard-working, dependable, teachable, energetic and positive, MUST be able to multi-task and we can train you to do the rest!
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. There is a base hourly wage + unlimited bonus potential so you can make as much as you desire depending on your sales.
RESPONSIBILITIES:
  • Provide information about insurance products and services.
  • Assist clients with policy applications and renewals.
  • Handle client inquiries and provide timely responses.
  • Maintain accurate records of client interactions.

QUALIFICATIONS:
  • Strong communication and interpersonal skills.
  • Detail-oriented and able to multitask & organizational skills
  • Experience in customer service
  • Interest in marketing products and services based on customer needs
  • Excellent communication skills - written, verbal and listening
  • Enthusiastic about helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
  • Self-motivated
  • Insurance Licenses (must be able to obtain)

ABOUT US:
We love our community and helping people manage their insurance and protect themselves and those that they love. We love to have fun and work together. We are looking for the right people to join our team and help us continue to grow our business! If this sounds exciting to you we would love to chat with you!
If you are motivated to succeed and can see yourself in this role, please submit a resume. We will follow up with you on the next steps in the interview process.
Compensation: $50,000.00 - $70,000.00 per year
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Roseburg, OR and help customers with their insurance and financial services needs, including:
  • Auto insurance
  • Home insurance
  • Life insurance
  • Retirement planning

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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