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Customer Service Associate Jobs in Minnesota (NOW HIRING)

White Yeti, Inc.

Customer Service Associate

Duluth, MN · On-site

$14 - $16/hr

White Yeti, Inc. is seeking a Customer Service Associate to join our onsite team in Duluth, MN. Position Summary As a Customer Service Associate, you will be the first point of contact for customers ...

Savers - US

Customer Service Associate

Duluth, MN

$14.50 - $19.75/hr

Customer Service Associate Pay Rate: Our starting pay ranges from 15.00 to 19.76 depending on job duty/position. Savers Benefits Geographic & job eligibility rules may apply Healthcare Plans ...

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All JobsCustomer Service Associate JobsCustomer Service Associate Jobs in Minnesota

Customer Service Associate information

See Minnesota salary details

$8

$16

$26

How much do customer service associate jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for customer service associate in Minnesota is $16.79, according to ZipRecruiter salary data. Most workers in this role earn between $13.65 and $18.85 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer service associate, and why are they important?

To thrive as a Customer Service Associate, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic office applications is often required. Patience, active listening, and a positive attitude help individuals stand out in this role. These skills are crucial for effectively resolving customer issues, maintaining client satisfaction, and supporting company reputation.

What are some common challenges customer service associates face and how can they effectively handle them?

Customer Service Associates often encounter challenges such as handling difficult or upset customers, managing high call or ticket volumes, and navigating complex product or service issues. Effective associates remain patient, actively listen to customer concerns, and use problem-solving skills to find satisfactory resolutions. Utilizing available resources, collaborating with team members, and maintaining a positive attitude are essential strategies to manage these challenges successfully. Ongoing training and feedback from supervisors also help associates continuously improve their skills and confidence on the job.

What is a customer service associate?

Customer Service Associates are professionals who assist customers by answering questions, resolving issues, and providing information about products or services. They typically work in call centers, retail stores, or other customer-facing environments. Their main goal is to ensure customer satisfaction, handle complaints efficiently, and maintain a positive company image. Customer Service Associates use communication skills and product knowledge to address customer needs and often work with other departments to resolve more complex issues.

What does a customer service associate do?

Customer service associates work with customers to help them find what they need and resolve any issues they may have. As a customer service associate, you may work in a call center or a retail store, so your job duties vary depending on your work environment. In an office setting, you handle administrative tasks, such as filing paperwork and entering data, in addition to assisting customers over the phone or via online chat. The qualifications to become a customer service representative include excellent communication skills, a desire to help people, and problem-solving abilities. Most employers require you to have at least a high school diploma or GED certificate, though you may need a college degree to move into management positions.

What is the difference between Customer Service Associate vs Customer Support Specialist?

AspectCustomer Service AssociateCustomer Support Specialist
CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationSimilar; often requires technical knowledge or certifications depending on industry
Work EnvironmentRetail stores, call centers, service desksCall centers, technical support centers, online chat platforms
Employer & Industry UsageRetail, hospitality, telecommunicationsTechnology, software, electronics
Common Search & Comparison IntentCustomer Service Associate vs Customer Support Specialist

The main difference lies in the focus of the roles. Customer Service Associates typically handle general inquiries and assist customers in retail or service settings, while Customer Support Specialists often provide technical assistance and troubleshooting, especially in tech-related industries. Both roles require strong communication skills, but Customer Support Specialists may need specific technical knowledge or certifications.

More about Customer Service Associate jobs
What are the most commonly searched types of Customer Service jobs in Minnesota? The most popular types of Customer Service jobs in Minnesota are:
What are popular job titles related to Customer Service Associate jobs in Minnesota? For Customer Service Associate jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Customer Service Associate jobs in Minnesota look for? The top searched job categories for Customer Service Associate jobs in Minnesota are:
What cities in Minnesota are hiring for Customer Service Associate jobs? Cities in Minnesota with the most Customer Service Associate job openings:
Customer Service Associate jobs near you
Infographic showing various Customer Service Associate job openings in Minnesota as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $34,913 per year, or $16.8 per hour.

Customer Service Associate

White Yeti, Inc.

Duluth, MN • On-site

$14 - $16/hr

Part-time

Re-posted 11 days ago

Job description

White Yeti, Inc. is seeking a Customer Service Associate to join our onsite team in Duluth, MN.

Position Summary

As a Customer Service Associate, you will be the first point of contact for customers, delivering friendly, accurate support and ensuring a smooth experience from start to finish. You’ll handle inquiries, resolve issues, and partner with internal teams to help keep service levels high.

This part-time onsite role is ideal for someone who enjoys working directly with customers, takes pride in solving problems, and thrives in a fast-paced environment.

Key Responsibilities

  • Greet customers and respond to questions in a professional, helpful, and timely manner

  • Resolve common issues and escalate complex cases when needed to ensure effective outcomes

  • Maintain accurate records of customer interactions and follow established service procedures

  • Support day-to-day customer service operations to improve efficiency and consistency

  • Communicate clearly with customers and team members to meet service expectations

Required Qualifications

  • Prior experience in customer service or a customer-facing role

  • Strong communication skills with the ability to provide clear, courteous support

  • Comfort handling multiple tasks while maintaining accuracy and attention to detail

  • Reliability and professionalism in an onsite, part-time schedule

  • Basic proficiency in using standard business tools to support daily workflows

Preferred Qualifications

  • Experience working in a retail, call center, or service environment

  • Demonstrated problem-solving skills and a customer-first mindset

  • Experience working with order, account, or support processes

  • Ability to remain calm and solutions-oriented during busy or challenging customer interactions

Compensation

Hourly rate: $14.00 - $16.00