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Customer Service Associate Jobs in Michigan (NOW HIRING)

Wawa, Inc.

$17.25 - $21.25/hr

As a Customer Service Associate (CSA) you are the friendly face that puts the 'Wow' in Wawa by greeting and serving our customers. As a CSA, you are proud to be part of a beloved brand that is ...

Floor & Decor

Customer Service Associate

Ypsilanti, MI · On-site

$15/hr

As a Cashier (Customer Service Associate), you are the first and final interaction for Floor & Decor's customers. Our Cashiers are responsible for providing excellent customer service through ...

Variety Stores LLC

Customer Service Associate

Port Huron, MI · On-site

$13.50 - $18.75/hr

Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with ...

Variety Stores LLC

Customer Service Associate

Burton, MI

$12.75 - $17.75/hr

Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with ...

Variety Stores LLC

Customer Service Associate

Flint, MI · On-site

$14.25 - $19.50/hr

Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with ...

Variety Stores LLC

Customer Service Associate

Southgate, MI · On-site

$12.75 - $17.50/hr

Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with ...

Dollar Tree

Customer Service Associate

Mount Pleasant, MI · On-site

$13.50 - $18.50/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Dollartree

Customer Service Associate

Davison, MI · On-site

$13.25 - $18/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Dollartree

customer service associate

Livonia, MI · On-site

$13.50 - $18.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Dollartree

Customer Service Associate

Mount Pleasant, MI

$13.50 - $18.50/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Dollar Tree

customer service associate

Livonia, MI · On-site

$13.50 - $18.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Dollar Tree

Customer Service Associate

Harrison, MI · On-site

$12.50 - $17.50/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Dollar Tree

Customer Service Associate

Birmingham, MI · On-site

$13.75 - $19/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Dollar Tree

Customer Service Associate

Ann Arbor, MI · On-site

$14.25 - $19.50/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Dollartree

Customer Service Associate

Muskegon, MI · On-site

$13 - $18/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

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Showing results 21-40

All JobsCustomer Service Associate JobsCustomer Service Associate Jobs in Michigan

Customer Service Associate information

See Michigan salary details

$7

$14

$23

How much do customer service associate jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for customer service associate in Michigan is $14.94, according to ZipRecruiter salary data. Most workers in this role earn between $12.16 and $16.78 per hour, depending on experience, location, and employer.

What is a customer service associate?

Customer Service Associates are professionals who assist customers by answering questions, resolving issues, and providing information about products or services. They typically work in call centers, retail stores, or other customer-facing environments. Their main goal is to ensure customer satisfaction, handle complaints efficiently, and maintain a positive company image. Customer Service Associates use communication skills and product knowledge to address customer needs and often work with other departments to resolve more complex issues.

What does a customer service associate do?

Customer service associates work with customers to help them find what they need and resolve any issues they may have. As a customer service associate, you may work in a call center or a retail store, so your job duties vary depending on your work environment. In an office setting, you handle administrative tasks, such as filing paperwork and entering data, in addition to assisting customers over the phone or via online chat. The qualifications to become a customer service representative include excellent communication skills, a desire to help people, and problem-solving abilities. Most employers require you to have at least a high school diploma or GED certificate, though you may need a college degree to move into management positions.

What are the key skills and qualifications needed to thrive as a customer service associate, and why are they important?

To thrive as a Customer Service Associate, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic office applications is often required. Patience, active listening, and a positive attitude help individuals stand out in this role. These skills are crucial for effectively resolving customer issues, maintaining client satisfaction, and supporting company reputation.

What are some common challenges customer service associates face and how can they effectively handle them?

Customer Service Associates often encounter challenges such as handling difficult or upset customers, managing high call or ticket volumes, and navigating complex product or service issues. Effective associates remain patient, actively listen to customer concerns, and use problem-solving skills to find satisfactory resolutions. Utilizing available resources, collaborating with team members, and maintaining a positive attitude are essential strategies to manage these challenges successfully. Ongoing training and feedback from supervisors also help associates continuously improve their skills and confidence on the job.

What is the difference between Customer Service Associate vs Customer Support Specialist?

AspectCustomer Service AssociateCustomer Support Specialist
CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationSimilar; often requires technical knowledge or certifications depending on industry
Work EnvironmentRetail stores, call centers, service desksCall centers, technical support centers, online chat platforms
Employer & Industry UsageRetail, hospitality, telecommunicationsTechnology, software, electronics
Common Search & Comparison IntentCustomer Service Associate vs Customer Support Specialist

The main difference lies in the focus of the roles. Customer Service Associates typically handle general inquiries and assist customers in retail or service settings, while Customer Support Specialists often provide technical assistance and troubleshooting, especially in tech-related industries. Both roles require strong communication skills, but Customer Support Specialists may need specific technical knowledge or certifications.

Is a customer service associate an entry level job?

Yes, a customer service associate position is typically considered an entry-level job that requires basic communication skills and a customer-focused attitude. Many roles do not require prior experience, and training is often provided on the job, making it accessible for those starting their careers.
More about Customer Service Associate jobs

What are the most commonly searched types of Customer Service jobs in Michigan?

The most popular types of Customer Service jobs in Michigan are:

What are popular job titles related to Customer Service Associate jobs in Michigan?

For Customer Service Associate jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Customer Service Associate jobs in Michigan look for?

The top searched job categories for Customer Service Associate jobs in Michigan are:

What cities in Michigan are hiring for Customer Service Associate jobs?

Cities in Michigan with the most Customer Service Associate job openings:

Customer Service Associate jobs near you
Infographic showing various Customer Service Associate job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 24% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $31,070 per year, or $14.9 per hour.

Customer Service Associate

On-site

Wawa, Inc.
Food and Beverage Stores • 10K+ employees
Learn more about Wawa, Inc.external

$17.25 - $21.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Wawa rating

6.5

Company rating: 6.5 out of 10

Based on 1,136 frontline employees who took The Breakroom Quiz

9th of 47 rated convenience stores

Job description

As a Customer Service Associate (CSA) you are the friendly face that puts the ‘Wow’ in Wawa by greeting and serving our customers. As a CSA, you are proud to be part of a beloved brand that is committed to putting people first, doing the right thing, and making every day a little brighter.

What you’ll do:

  • Greet and engage with customers to ensure their needs are met both quickly and courteously.

  • Prepare food items such as our delicious breakfast items, built-to-order sandwiches, specialty beverages, and pizzas as well as keeping our coffee station clean and organized. 

  • Operate the cash register, handle payments, activate fuel and gift cards, as well as assist with lottery and ID verification for age-restricted products.

  • Ensure our stores are well-stocked and that our shelves remain fresh, full, and inviting.

  • Help keep our stores clean and safe by following all established policies, procedures, and guidelines.

  • Complete store housekeeping duties including cleaning, dusting, sweeping, mopping, emptying trash, and more.

Benefits :

  • We are committed to offering inclusive, meaningful benefits and rewards that support our Associates financially, physically, and emotionally.  At Wawa, extensive benefits are available to Wawa Associates.  These include medical, dental, vision and mental health benefits, ESOP (Employee Stock Ownership Plan), 401(k) + matching, Education Assistance Program, paid parental leave, store discounts, paid time off, flexible schedules and access to additional benefit and wellness programs. 

    • Eligibility for Wawa Benefits is defined under the terms of the plan(s)
       

Qualifications :

  • Great communication and customer service skills.

  • Ability to thrive in a fast-paced environment and multitask like a pro.

  • Must be 16+ years old with reliable transportation.

  • Enjoy working in a team environment.

The hourly range for this position is $17.25 - $21.25 and is commensurate with position, experience, and location. Associates in this position will receive a $1.50 shift differential for hours worked between 12am-6am.

Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service Center at .

Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.

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