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Customer Service Assistant Jobs in Springfield, PA

Food Service Assistant

Narberth, PA · On-site

$11 - $14/hr

Somebody with good customer service skills, who can assist customers in a timely fashion. The associate will be taught how to make our deli style food, serving coffee and baked goods. We would like ...

Food Service Assistant

Narberth, PA · On-site

$11 - $14/hr

Somebody with good customer service skills, who can assist customers in a timely fashion. The associate will be taught how to make our deli style food, serving coffee and baked goods. We would like ...

Our openings include receptionist, data entry, customer service, collections, office managers, call center, administrative assistant, accounts payable clerk, accounts receivable clerk, file clerk ...

Customer Service

Pennsauken, NJ · On-site

$18 - $20/hr

Job Summary Customer Service Reps are responsible for providing essential administrative and ... Scheduling: Assist with scheduling appointments, meetings, and managing conference room bookings.

Ensure high levels of customer satisfaction through excellent sales service * Assist customers in person and over the phone by determining needs and presenting appropriate products and services

Ensure high levels of customer satisfaction through excellent sales service * Assist customers in person and over the phone by determining needs and presenting appropriate products and services

Customer Service

Pennsauken, NJ · On-site

$20 - $40/hr

Exemplary customer service skills, analytics and problem- solving skills. * Proficient computer ... assist in prioritizing your wellbeing. Listed below are a few of our available benefits:

Exemplary customer service skills, analytics and problem- solving skills. * Proficient computer ... assist in prioritizing your wellbeing. Listed below are a few of our available benefits:

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Customer Service Assistant information

See Springfield, PA salary details

$11

$18

$26

How much do customer service assistant jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for customer service assistant in Springfield, PA is $18.89, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $21.54 per hour, depending on experience, location, and employer.

What is a customer service assistant?

A Customer Service Assistant is a professional who interacts with customers on behalf of a company to address inquiries, resolve complaints, and provide information about products and services. They typically work in retail stores, call centers, or online support environments. Their main goal is to ensure customer satisfaction by delivering prompt, courteous, and effective support. Customer Service Assistants may handle tasks such as processing orders, managing returns, and guiding customers through company policies.

What is a customer service assistant?

A customer service assistant maximizes the shopping experience of a customer before, during, and after the sale. You typically works in a retail setting, as part of a customer service call center, or for a company. You specialize in listening to the needs of their customers and matching them with the best products and services. Job duties include handling customer complaints, helping customers find products, and recommending products.

What are the key skills and qualifications needed to thrive as a customer service assistant, and why are they important?

To thrive as a Customer Service Assistant, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is often required. Patience, active listening, and a positive attitude help you effectively address customer concerns and work well within a team. These skills and qualities ensure excellent customer experiences, efficient issue resolution, and contribute to overall business success.

What are some common challenges faced by customer service assistants, and how can they be managed effectively?

Customer Service Assistants often encounter challenges such as handling difficult customers, managing a high volume of inquiries, and maintaining accurate records. Effective communication, active listening, and patience are essential for resolving conflicts and ensuring customer satisfaction. Utilizing available training resources and collaborating with team members can help address complex issues more efficiently, while time management skills help balance multiple tasks throughout the day.

Is remote customer service assistant a stressful job?

Remote customer service assistant roles can be stressful due to high call volumes, customer complaints, and the need for strong communication skills. However, the level of stress varies depending on the employer, workload, and individual resilience, with some roles offering flexible schedules and support tools to help manage pressure.

What are the skills of a customer service assistant?

A customer service assistant needs strong communication skills, patience, and problem-solving abilities to effectively assist customers. They should be able to handle inquiries calmly, use basic computer tools, and work well in a team environment. Good interpersonal skills and a positive attitude are also important for providing quality service.

What are the most commonly searched types of Customer Service jobs in Springfield, PA?

The most popular types of Customer Service jobs in Springfield, PA are:

What are popular job titles related to Customer Service Assistant jobs in Springfield, PA?

For Customer Service Assistant jobs in Springfield, PA, the most frequently searched job titles are:

What job categories do people searching Customer Service Assistant jobs in Springfield, PA look for?

The top searched job categories for Customer Service Assistant jobs in Springfield, PA are:

What cities near Springfield, PA are hiring for Customer Service Assistant jobs?

Cities near Springfield, PA with the most Customer Service Assistant job openings:

Infographic showing various Customer Service Assistant job openings in Springfield, PA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,292 per year, or $18.9 per hour.

Entry Level Customer Service Assistant

Elite Branding

Philadelphia, PA

Full-time

Medical, PTO

Re-posted 28 days ago


Job description

Description
About the Role:
Elite Branding is seeking a dedicated Entry Level Customer Service Assistant to join our team. In this role, you will be the first point of contact for our clients, helping to resolve inquiries and provide exceptional service. As part of our customer service team, you will have the opportunity to grow professionally and play a crucial role in maintaining positive client relationships. 

Key Responsibilities

Responsibilities:

  • Assist customers with inquiries, product information, and service support via phone, email, and in-person interactions.
  • Address and resolve client concerns promptly and professionally.
  • Collaborate with various departments to provide accurate information to customers.
  • Maintain detailed records of client interactions and transactions.
  • Provide follow-up communications to ensure customer satisfaction.

Skills, Knowledge and Expertise

Qualifications:

  • High school diploma or equivalent.
  • Strong communication and interpersonal skills.
  • Ability to work efficiently in a fast-paced environment.
  • Excellent problem-solving abilities.
  • Prior experience in customer service is a plus but not required.

Benefits

Benefits:

  • Competitive salary: $52,000 - $70,000 per year
  • Health insurance
  • Paid time off
  • Employee development programs
  • Supportive and collaborative work environment