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Customer Service Assistant Jobs in Reno, NV (NOW HIRING)

Dollartree

Customer Service Associate

Reno, NV · On-site

$14.50 - $20/hr

Duties include, but are not limited to, the following: * Assist customers with questions and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollar Tree

Customer Service Associate

Reno, NV · On-site

$14.50 - $20/hr

Duties include, but are not limited to, the following: * Assist customers with questions and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

U-Haul

Customer Service Representative

Carson City, NV · On-site

$15.75 - $21.25/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

Carson City, NV · On-site

$15.75 - $21.25/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

Sparks, NV · On-site

$16.25 - $22.25/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

Reno, NV · On-site

$16 - $21.75/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

Reno, NV · On-site

$16 - $21.75/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

Dollartree

Customer service 1

Reno, NV · On-site

$14.50 - $20/hr

Duties include, but are not limited to, the following: * Assist customers with questions and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollar Tree

Customer Service I

Carson City, NV · On-site

$14.25 - $19.50/hr

Duties include, but are not limited to, the following: * Assist customers with questions and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

SCHEELS

Gun Customer Service

Sparks, NV

$18/hr

Gun Customer Service associates are responsible for creating a welcoming environment by greeting ... Complete firearm background checks * Assist with Gun Room housekeeping * Ensure all ATF federal ...

Dollar Tree

Customer service 1

Reno, NV · On-site

$14.50 - $20/hr

Duties include, but are not limited to, the following: * Assist customers with questions and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollartree

Customer Service I

Carson City, NV · On-site

$14.25 - $19.50/hr

Duties include, but are not limited to, the following: * Assist customers with questions and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

SCHEELS

Gun Customer Service

Sparks, NV

$18/hr

Gun Customer Service associates are responsible for creating a welcoming environment by greeting ... Complete firearm background checks * Assist with Gun Room housekeeping * Ensure all ATF federal ...

Scheels

Gun Customer Service

Sparks, NV · On-site

$18/hr

Gun Customer Service associates are responsible for creating a welcoming environment by greeting ... Complete firearm background checks * Assist with Gun Room housekeeping * Ensure all ATF federal ...

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Customer Service Assistant information

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$11

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How much do customer service assistant jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for customer service assistant in Reno, NV is $19.97, according to ZipRecruiter salary data. Most workers in this role earn between $16.54 and $22.79 per hour, depending on experience, location, and employer.

What is a customer service assistant?

A Customer Service Assistant is a professional who interacts with customers on behalf of a company to address inquiries, resolve complaints, and provide information about products and services. They typically work in retail stores, call centers, or online support environments. Their main goal is to ensure customer satisfaction by delivering prompt, courteous, and effective support. Customer Service Assistants may handle tasks such as processing orders, managing returns, and guiding customers through company policies.

What is a customer service assistant?

A customer service assistant maximizes the shopping experience of a customer before, during, and after the sale. You typically works in a retail setting, as part of a customer service call center, or for a company. You specialize in listening to the needs of their customers and matching them with the best products and services. Job duties include handling customer complaints, helping customers find products, and recommending products.

What are the key skills and qualifications needed to thrive as a customer service assistant, and why are they important?

To thrive as a Customer Service Assistant, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is often required. Patience, active listening, and a positive attitude help you effectively address customer concerns and work well within a team. These skills and qualities ensure excellent customer experiences, efficient issue resolution, and contribute to overall business success.

What are some common challenges faced by customer service assistants, and how can they be managed effectively?

Customer Service Assistants often encounter challenges such as handling difficult customers, managing a high volume of inquiries, and maintaining accurate records. Effective communication, active listening, and patience are essential for resolving conflicts and ensuring customer satisfaction. Utilizing available training resources and collaborating with team members can help address complex issues more efficiently, while time management skills help balance multiple tasks throughout the day.

Is remote customer service assistant a stressful job?

Remote customer service assistant roles can be stressful due to high call volumes, customer complaints, and the need for strong communication skills. However, the level of stress varies depending on the employer, workload, and individual resilience, with some roles offering flexible schedules and support tools to help manage pressure.

What are the skills of a customer service assistant?

A customer service assistant needs strong communication skills, patience, and problem-solving abilities to effectively assist customers. They should be able to handle inquiries calmly, use basic computer tools, and work well in a team environment. Good interpersonal skills and a positive attitude are also important for providing quality service.
More about Customer Service Assistant jobs

What are the most commonly searched types of Customer Service jobs in Reno, NV?

The most popular types of Customer Service jobs in Reno, NV are:

What are popular job titles related to Customer Service Assistant jobs in Reno, NV?

For Customer Service Assistant jobs in Reno, NV, the most frequently searched job titles are:

What job categories do people searching Customer Service Assistant jobs in Reno, NV look for?

The top searched job categories for Customer Service Assistant jobs in Reno, NV are:

What cities near Reno, NV are hiring for Customer Service Assistant jobs?

Cities near Reno, NV with the most Customer Service Assistant job openings:

Customer Service Assistant jobs near you
Infographic showing various Customer Service Assistant job openings in Reno, NV as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $41,548 per year, or $20 per hour.

Customer Service Representative

Gypsum Management and Supply

Reno, NV • On-site

$16 - $21.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 12 days ago

Key responsibilities

  • Provide professional customer communications via phone, face-to-face, and written interactions.

  • Take and process sales orders at the sales counter and over the phone using company computer systems.

  • Develop product knowledge to assist customers and maintain a clean, stocked showroom.

Job description

Position Summary
The primary function of a customer service representative is to provide exceptional customer service to all customers and employees. The ideal candidate should thrive in a fast-paced, hands-on environment. Training on product knowledge of building materials for the drywall industry will be provided.
Duties & Responsibilities
  • Provide professional phone, face-to-face, and written customer communications.
  • Greet customers and determine problems, orders, or reasons for calling.
  • Identify when to route questions to sales staff.
  • Take orders at the sales counter and over the phone.
  • Use company computer systems for order entry.
  • Complete sales orders and tender cash sales.
  • Develop product knowledge to assist customers.
  • Maintain a clean and properly stocked showroom.

Basic Qualifications
  • High school diploma or GED equivalent.
  • Ability to self-manage and interact comfortably with the public.
  • Strong organizational skills and attention to detail.
  • Bilingual preferred.
  • Strong computer skills.
  • Communicate professionally, both verbally and in writing.

Physical Requirements
  • Remain in a stationary position in an office environment approximately 70% of the time.
  • Occasionally move about the office.
  • Operate basic office machinery.
  • Work primarily in an office environment.

Required Cognitive Skills
  • Problem solve and prioritize tasks.
  • Manage stress and deadlines.
  • Multitask effectively.
  • Analyze information and communicate solutions.
  • Demonstrate sound judgement and initiative.

This job description is subject to change at any time.
Launch your career with a national building materials distributor and discover opportunities for growth and advancement.
Job Location: GMS Family of Locations - Reno
2401 E 5th St Reno, NV 89512
As an Equal Employment Opportunity (EEO) employer SRS Distribution Inc., including all its subsidiaries, provides job opportunities to qualified individuals without regard to actual or perceived race, color, creed, religion, national origin, sex, gender, age, disability, gender identity, sexual orientation, citizenship status, uniform service, veteran status, marital status, genetic information, physical or mental disability, or any other characteristic in accordance with applicable federal, state, and local EEO laws.If you are an individual with a disability or a disabled veteran and require a reasonable accommodation in applying for any posted position, please contact Human Resources at US: 855.556.3221, or by email to: HR@Help.SRSDistribution.com with the nature of your accommodation request and include the Business name, location and title of the job opening. Please allow one (1) business day for a reply.All employment offers are contingent upon successful completion of a background check and drug screen, as permitted by law.
Medical, Dental, Vision, Disability & Life Insurance, Wellness Benefits, 401(k) Retirement Plan, Employee Stock Purchase Program, Paid Holidays & Vacation Days, Professional Growth Opportunities, Development & Training Programs. All benefits subject to eligibility.
Should a Candidate be submitted to fill a position by a recruiting or staffing services agency ("Agency"), the Company has no obligation to pay the Agency any fee for submission, offer, placement or any service without a fully executed contract of service covering the engagement.
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About GMS

Sourced by ZipRecruiter

GMS is the leading North American distributor of gypsum wallboard, acoustical ceiling products and other specialty building materials. Founded in 1971, GMS now operates a network of more than 250 distribution centers nationwide. For more information about GMS, visit www.gms.com or any one of our subsidiary company websites.

Industry

Specialty trade contractors and retail

Company size

5,001 - 10,000 Employees

Headquarters location

Tucker, GA, US

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