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Customer Service Assistant Jobs in Texas (NOW HIRING)

HB Leisure

Customer Service Assistant (Games)

Arlington, TX · On-site

$15.50 - $21.25/hr

Keep games area clean, safe, and presentable at all times * Assist with inventory and product transfers WHAT MAKES YOU A GREAT FIT | Must-Have Skills * Be passionate about creating fun, making ...

Perceptionist

Sales/Customer Service Assistant

Houston, TX · On-site

$30K - $50K/yr

  • Medical

  • Dental

  • Vision

  • PTO

Sales/Scheduling/Customer Service Assistant 2nd Shift We call our sales force "Perceptionist's", and the job is one of the most important parts of our business. A Perceptionist acts as an extension ...

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How much do customer service assistant jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for customer service assistant in Texas is $18.66, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $21.30 per hour, depending on experience, location, and employer.

What is a customer service assistant?

A Customer Service Assistant is a professional who interacts with customers on behalf of a company to address inquiries, resolve complaints, and provide information about products and services. They typically work in retail stores, call centers, or online support environments. Their main goal is to ensure customer satisfaction by delivering prompt, courteous, and effective support. Customer Service Assistants may handle tasks such as processing orders, managing returns, and guiding customers through company policies.

What is a customer service assistant?

A customer service assistant maximizes the shopping experience of a customer before, during, and after the sale. You typically works in a retail setting, as part of a customer service call center, or for a company. You specialize in listening to the needs of their customers and matching them with the best products and services. Job duties include handling customer complaints, helping customers find products, and recommending products.

What are the key skills and qualifications needed to thrive as a customer service assistant, and why are they important?

To thrive as a Customer Service Assistant, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is often required. Patience, active listening, and a positive attitude help you effectively address customer concerns and work well within a team. These skills and qualities ensure excellent customer experiences, efficient issue resolution, and contribute to overall business success.

What are some common challenges faced by customer service assistants, and how can they be managed effectively?

Customer Service Assistants often encounter challenges such as handling difficult customers, managing a high volume of inquiries, and maintaining accurate records. Effective communication, active listening, and patience are essential for resolving conflicts and ensuring customer satisfaction. Utilizing available training resources and collaborating with team members can help address complex issues more efficiently, while time management skills help balance multiple tasks throughout the day.

Is remote customer service assistant a stressful job?

Remote customer service assistant roles can be stressful due to high call volumes, customer complaints, and the need for strong communication skills. However, the level of stress varies depending on the employer, workload, and individual resilience, with some roles offering flexible schedules and support tools to help manage pressure.

What are the skills of a customer service assistant?

A customer service assistant needs strong communication skills, patience, and problem-solving abilities to effectively assist customers. They should be able to handle inquiries calmly, use basic computer tools, and work well in a team environment. Good interpersonal skills and a positive attitude are also important for providing quality service.
More about Customer Service Assistant jobs

What are the most commonly searched types of Customer Service jobs in Texas?

The most popular types of Customer Service jobs in Texas are:

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For Customer Service Assistant jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Customer Service Assistant jobs in Texas look for?

The top searched job categories for Customer Service Assistant jobs in Texas are:

What cities in Texas are hiring for Customer Service Assistant jobs?

Cities in Texas with the most Customer Service Assistant job openings:

Customer Service Assistant jobs near you
Infographic showing various Customer Service Assistant job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $38,805 per year, or $18.7 per hour.

Service - Customer Service Assistant - Part time

H-E-B

League City, TX • On-site

$14.75 - $20.25/hr

Other

Re-posted 11 days ago

Job description

Customer Service Assistant

As a Customer Service Assistant, you'll package groceries and help customers transport their purchases from the Store to their vehicles. Key responsibilities include assisting in unloading merchandise from baskets, packaging groceries, and helping customers in transporting and unloading groceries to their vehicles. Additionally, you will assist customers in locating merchandise, gather baskets and pick up trash inside and outside the Store, maintain and stock bag areas, return products to proper locations, stock and stage bags, stock check stand supplies, distribute Buddy bucks to registers, replace anti-fatigue mats, do carts and parts basket relocation and power-washing basket relocation for department setup, and perform red basket fill up/retrieval. You will also clean, mop, dust, sweep, vacuum the check stand area, Return Center, and CCO area to maintain Store cleanliness and safety.

Qualifications and key requirements include the ability to work in a fast-paced environment, work with customers and stay attentive to their needs, and maintain a high level of productivity and efficiency standards. Completion of Company Orientation and Basics of Safety training is required upon hire. The role involves functioning in a fast-paced retail environment, working with customers, constantly reaching at waist, grasping, frequently standing, walking, and occasionally reaching overhead, at shoulder, at knee, at floor, bending, stooping, squatting, crouching, kneeling, stair climbing, pivoting, twisting, pushing/pulling with arms, pinching, and performing fine motor movements. You will also occasionally be exposed to cold, hot, loud noises, ambient temperatures, and wet conditions. The ability to lift 55 lbs and manage more than 55 lbs (up to 100 lbs) is required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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