1

Customer Service Asda Jobs (NOW HIRING)

You will negotiate and deliver business plans as well as understand customers and implement ... of services and activities, from airport parking, enhanced to theme parks and cinemas. * Asda ...

We have more than 145,000 dedicated Asda colleagues ensuring that our customers are at the heart of ... Free access to wellbeing services such as Stream, 24/7 virtual GP, counselling, health and dental ...

More than 145,000 dedicated Asda colleagues ensure that our customers remain our top priority ... Free access to wellbeing services such as Wagestream, 24/7 virtual GP, counselling, health and ...

You will negotiate and deliver business plans as well as understand customers and implement ... of services and activities, from airport parking, enhanced to theme parks and cinemas. * Asda ...

Category Clerical Services Closing Date 28 June 2026 We've got an exciting opportunity for someone ... We have more than 145,000 dedicated Asda colleagues ensuring that our customers are at the heart of ...

Buying Manager - Produce

House, NM · Hybrid

$17 - $21.25/hr

You will negotiate and deliver business plans as well as understand customers and implement ... of services and activities, from airport parking, enhanced to theme parks and cinemas. * Asda ...

Let's find out about you" * You're obsessed about the Asda Customer and can demonstrate an ... Free access to wellbeing services such as Stream, 24/7 virtual GP, counselling, health and dental ...

Senior Web Analyst

House, NM · On-site

$74K - $86K/yr

Champion customer experience by ensuring our online shopping journey is seamless, intuitive, and ... of services and activities, from airport parking, enhanced to theme parks and cinemas. * Asda ...

... Professional Services, Property & FM and Logistics/Supply Chain, you'll support a range of ... That's what it means to put customers at the heart of everything. "Everything About Asda" With a ...

Senior Software Engineer

House, NM · Hybrid

$110K - $145K/yr

... to join Asda's Online & Customer department. Please be advised that this position requires ... the service is robust and responsive on the 24/7 basis our customers expect * Experience of ...

Loyalty Proposition Planner

House, NM · Hybrid

$48K - $66K/yr

... key contact (CRM, Data & Insights, Customer Care, Legal and product and tech etc). Work ... of services and activities, from airport parking, enhanced to theme parks and cinemas. * Asda ...

... Professional Services, Property & FM and Logistics/Supply Chain, you'll support a range of ... That's what it means to put customers at the heart of everything. "Everything About Asda" With a ...

Customer obsessed - be uncompromising in a customer-led approach. Focused on delivering a quality ... of services and activities, from airport parking, enhanced to theme parks and cinemas. * Asda ...

Experience with Customer Identity and Access Management (CIAM), including Azure AD B2C / Entra ... of services and activities, from airport parking, enhanced to theme parks and cinemas. * Asda ...

POLYSOMNOGRAPHIC TECHNOLOGIST

Lewiston, ID · On-site

$26.19 - $36.07/hr

Strong interpersonal and customer service skills. * Understanding of ASDA standards and guidelines. Education and Experience * Associate's degree preferred. High school Diploma required. * RPSGT ...

Strong interpersonal and customer service skills. * Understanding of ASDA standards and guidelines. Education and Experience * Associate's degree preferred. High school Diploma required. * RPSGT ...

next page

Showing results 1-20

Customer Service Asda information

See salary details

$9

$18

$26

How much do customer service asda jobs pay per hour?

As of Jun 19, 2026, the average hourly pay for customer service asda in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are Customer Service jobs at Asda?

Customer Service jobs at Asda involve helping customers with their inquiries, processing transactions, resolving complaints, and ensuring a positive shopping experience. Employees in these roles may work at checkouts, customer service desks, or on the shop floor assisting customers with locating products. The role requires strong communication skills, patience, and the ability to remain calm under pressure. Customer Service colleagues are essential for maintaining Asda's reputation for excellent customer care, and they often handle returns, refunds, and general support for shoppers.

Is Asda owned by Walmart?

Asda, a British supermarket chain where customer service roles are common, was acquired by the Issa brothers and TDR Capital in 2021. Walmart previously owned Asda from 1999 until the sale, but it no longer has ownership of the company. Customer service positions at Asda are now managed independently of Walmart.

What is the difference between Customer Service Asda vs Customer Assistant?

AspectCustomer Service AsdaCustomer Assistant
Primary RoleHandling customer inquiries, complaints, and providing product informationAssisting customers with purchases, stocking shelves, and checkout
Work EnvironmentIn-store, customer-facing roles within retail storesIn-store, retail environment, often on the shop floor
Required SkillsCommunication, problem-solving, patienceCustomer service, teamwork, basic sales skills
Common EmployerAsda supermarketsVarious retail stores, including supermarkets

Both roles involve direct customer interaction in retail settings. Customer Service Asda focuses more on resolving customer issues and providing information, while Customer Assistant emphasizes assisting with shopping, stocking, and checkout tasks. The roles often overlap but differ slightly in primary responsibilities.

What are the key skills and qualifications needed to thrive as a Customer Service Assistant at Asda, and why are they important?

To thrive as a Customer Service Assistant at Asda, you need strong communication skills, a customer-focused attitude, and basic numeracy, often supported by GCSEs or equivalent qualifications. Familiarity with point-of-sale (POS) systems, stock management tools, and basic IT systems is typically required. Outstanding interpersonal skills, patience, and the ability to remain calm under pressure help you stand out in this role. These skills ensure efficient service, enhance customer satisfaction, and contribute to a positive store environment.

Is Asda a good company to work for?

Customer Service roles at Asda are generally considered stable with opportunities for advancement and employee discounts. The work environment can be fast-paced, requiring good communication skills and teamwork. Employee reviews vary, so experiences depend on individual store management and location.

How does the Customer Service team at Asda typically collaborate with other departments to resolve customer issues?

At Asda, Customer Service team members frequently work alongside departments such as logistics, store management, and online operations to address and resolve customer concerns efficiently. This collaboration often involves sharing information about stock levels, order statuses, and store policies to ensure customers receive accurate and timely assistance. Regular communication with colleagues across departments helps create a supportive work environment and improves problem-solving, making teamwork an essential part of the customer service role. This cross-functional approach not only enhances the customer experience but also offers team members valuable exposure to other areas of the business.

How much is Asda pay per hour?

Customer Service roles at Asda typically pay around the national minimum wage or slightly above, with hourly rates often starting at £10 to £11 for new employees. Pay may vary based on experience, location, and shift patterns, and employees may receive additional benefits such as staff discounts. It is advisable to check current job listings for the most accurate and up-to-date pay rates.

What kind of jobs are available at Asda?

Customer Service Asda offers roles such as customer service assistants, cashiers, stock replenishment staff, and department managers. These positions typically require good communication skills, teamwork, and may involve working flexible hours in a retail environment.
More about Customer Service Asda jobs

Buying Manager - Snacks

Asda

House, NM • Hybrid

Full-time

Medical, Dental, Retirement

Posted 8 days ago


Job description


Job TitleBuying Manager - Snacks
LocationAsda House
Employment TypeFull time
Contract TypePermanent
Hours Per Week37.5
Salary

Competitive salary plus benefits.


CategoryBuying
Closing Date17 June 2026


Are you looking to take the next step in your Buying career?We have an exciting opportunity for a Buyer to join our team! This role represents a fantastic opportunity to gain exposure to numerous commercial teams and to engage colleagues across the business to land an integrated, best in class customer offer.As a Buyer, you will work collaboratively with key suppliers and with internal stakeholders alike in order to deliver sales, pricing and growth ahead of the market while helping to manage the category P&L. You will negotiate and deliver business plans as well as understand customers and implement strategies that meets their needs. You will also need to understand, track & negotiate around key commodities and deliver cost to serve programmes with suppliers to ensure great value for our customers.

Everything you'll love

To ensure we balance moments where we know we need to collaborate together and the need for flexibility, Asda has a hybrid way of working with a minimum 3 days a week in one of our Home Offices. Over and above this, each area of Asda may have additional requirements which may require spending more days in the office, visiting suppliers, stores or depots.

You will also get an excellent benefits package including:

  • Discretionary company bonus

  • Company pension up to 7% matched

  • 15% colleague discount in store and online

  • Free access to wellbeing services such as Stream, 24/7 virtual GP, counselling, health and dental cash plans and a 24/7 employee assistance helpline, alongside discounts across a range of services and activities, from airport parking, enhanced to theme parks and cinemas.

  • Asda Allies Inclusion Networks - helping colleagues to make sure everybody is included and that our differences are recognised and celebrated

  • Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.

We want all colleagues to be able to bring their best and true selves to work, every day. Simply put, we want our colleagues to be Proud to be Asda and proud to be themselves