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Customer Service Asda Jobs (NOW HIRING)

Asda

Solution Architect - eCommerce

House, NM · Hybrid

$56.75 - $74.75/hr

Experience working in either Clothing and/or Grocery Online Retail environments, including Customer ... of services and activities, from airport parking, enhanced to theme parks and cinemas. * Asda ...

Asda

Lead Software Engineer

House, NM · Hybrid

... to join Asda's Online & Customer department. Please be advised that this position requires ... the service is robust and responsive on the 24/7 basis our customers expect * Experience of ...

Asda

Identity & Access Management Lead

House, NM · Hybrid

Experience with Customer Identity and Access Management (CIAM), including Azure AD B2C / Entra ... of services and activities, from airport parking, enhanced to theme parks and cinemas. * Asda ...

Covenanthealth

registered polysomnographer

Lewiston, ID

$26.19 - $36.07/hr

Strong interpersonal and customer service skills. * Understanding of ASDA standards and guidelines. Education and Experience * Associate's degree preferred. High school Diploma required. * RPSGT ...

Resulting Ltd

Senior Enterprise Account Executive

Austin, TX · On-site +1

$110K - $150K/yr

... Asda, AstraZeneca, Premier Foods and KPMG * Our proprietary Agentic AI platform, S4SensAI, has ... Experience selling AI-enabled services, SaaS products or technology platforms. * Experience scaling ...

Stream

Director of Partnerships

Manhattan, NY · On-site

Offered through destination employers like Greene King, Bupa, Burger King, Asda and the NHS, our ... Collaborate with Implementation and Customer Success teams to support partner-led client launches ...

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Customer Service Asda information

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How much do customer service asda jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for customer service asda in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a customer service assistant at Asda?

Customer Service jobs at Asda involve helping customers with their inquiries, processing transactions, resolving complaints, and ensuring a positive shopping experience. Employees in these roles may work at checkouts, customer service desks, or on the shop floor assisting customers with locating products. The role requires strong communication skills, patience, and the ability to remain calm under pressure. Customer Service colleagues are essential for maintaining Asda's reputation for excellent customer care, and they often handle returns, refunds, and general support for shoppers.

What is the hiring process for Customer Service Asda?

The hiring process for a Customer Service role at Asda typically involves submitting an online application, completing an assessment or interview, and possibly participating in a trial shift or training session. Candidates are evaluated on customer service skills, communication, and availability for shifts. Background checks and references may also be part of the process.

What is the difference between Customer Service Asda vs Customer Assistant?

AspectCustomer Service AsdaCustomer Assistant
Primary RoleHandling customer inquiries, complaints, and providing product informationAssisting customers with purchases, stocking shelves, and checkout
Work EnvironmentIn-store, customer-facing roles within retail storesIn-store, retail environment, often on the shop floor
Required SkillsCommunication, problem-solving, patienceCustomer service, teamwork, basic sales skills
Common EmployerAsda supermarketsVarious retail stores, including supermarkets

Both roles involve direct customer interaction in retail settings. Customer Service Asda focuses more on resolving customer issues and providing information, while Customer Assistant emphasizes assisting with shopping, stocking, and checkout tasks. The roles often overlap but differ slightly in primary responsibilities.

What skills and qualifications are needed to thrive as a customer service assistant at Asda?

To thrive as a Customer Service Assistant at Asda, you need strong communication skills, a customer-focused attitude, and basic numeracy, often supported by GCSEs or equivalent qualifications. Familiarity with point-of-sale (POS) systems, stock management tools, and basic IT systems is typically required. Outstanding interpersonal skills, patience, and the ability to remain calm under pressure help you stand out in this role. These skills ensure efficient service, enhance customer satisfaction, and contribute to a positive store environment.

How does the customer service team at Asda collaborate with other departments to resolve customer issues?

At Asda, Customer Service team members frequently work alongside departments such as logistics, store management, and online operations to address and resolve customer concerns efficiently. This collaboration often involves sharing information about stock levels, order statuses, and store policies to ensure customers receive accurate and timely assistance. Regular communication with colleagues across departments helps create a supportive work environment and improves problem-solving, making teamwork an essential part of the customer service role. This cross-functional approach not only enhances the customer experience but also offers team members valuable exposure to other areas of the business.

What kind of jobs are available at ASDA?

Customer Service Asda roles typically include customer service assistants, cashiers, stock replenishment staff, and department managers. These positions often require good communication skills, teamwork, and flexibility with working hours, including weekends and evenings.
More about Customer Service Asda jobs
What job categories do people searching Customer Service Asda jobs look for? The top searched job categories for Customer Service Asda jobs are:
Customer Service Asda jobs near you
Infographic showing various Customer Service Asda job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Solution Architect - eCommerce

Asda

House, NM • Hybrid

$56.75 - $74.75/hr

Full-time

Medical, Dental, Retirement

Posted 4 days ago

Job description

Job TitleSolution Architect - eCommerce
LocationAsda House
Employment TypeFull time
Contract TypePermanent
Hours Per Week37.5
Salary

Competitive salary plus benefits


CategorySoftware Engineering
Closing Date16 August 2026


Are you an experiencedSolutionsArchitectwitha passion for designing and delivering technologysolutions in a rapidly evolving digital landscape?

Would you help shapeAsda's technology landscapein amature architecture practice?

Asda are looking for eCommerce Solution Architects to lead the definition of ourapplication & technology landscape. If you have architectural experience in designs solutions for modern eCommerce, then pleasedo nothesitate to apply.

Please be advised that this position requires attendance at Asda House in Leeds for a minimum of three days per week. We're really looking forward to having you around!

Your Role

This role would ideally suit a passionate and experienced Architect to join a mature practice,workingwitha team of 50+ in asupportiveenvironment,withgreatopportunitiesforself-developmentand training.

  • You'll be supported with training opportunities and dedicated Learning & Development time, including BCS Practitioner Certificate in Enterprise and Solution Architecture.
  • You will be able to allocate 10% of your time towards Learning & Development activities aligned to your Personal Development Plan.
  • Access to Microsoft Enterprise Skills initiative portal to gain access to Microsoft trainings and certifications.
  • Opportunities to work with latest Technologies and Tooling in the Cloud.
  • Lead the designing of solutions involving industry leading eCommerce products such as Salesforce(Commerce Cloud, Marketing Cloud, Service Cloud and Data 360), Amplience, Algolia, Dynamic Yield, and Blue Yonder. There's also the opportunity to be a part of designing some fresh, exciting bespoke solutions.

Experience in Retail, or at leastoperatingin anenterprise-scaleenvironmentisdesirable but not essential.

Essential Skills and Experience

  • Experience with the solution design of modern enterprise ecommerce platforms. Ideally specialising within specific core technologies such as order management, front end, mobile app, content management, personalisation, payment, search, marketplaces.
  • An understanding of headless ecommerce architecture and familiarity with how to design solutions that effectively put it into practice.
  • Experience in collaborating wellwithother technicalroles andbefamiliarwithworkingat enterprise scale defining innovative and fit for purpose solutions.
  • Experience in solution design and a real passion for current technology trends.
  • Strong grasp of different integration design patterns and technologies.
  • Ability to approach design with timeliness, cost and quality factors in mind. Risk identification and mitigation, quantification and qualification non-functional and functional requirements.
  • Excellent written skills and the ability to clearly distil complex architectures into consumable documents and views.
  • Able to explain technical concepts to a non-technical audience in a way that is relevant, easy to consume and compelling.
  • Ability to present at Design Authority and other decision-making forums, and gain consensus from a variety of stakeholders.

Desirable Skills and Experience

  • A strong candidate would also have worked with technologies powering inventory management (SAP) and fulfilment (Manhattan) in the context of retail.
  • Experience working in either Clothing and/or Grocery Online Retail environments, including Customer Loyalty & Rewards platforms.
  • Experience in solution design, in the other tech domains such as infrastructure, cyber-security, data and integrations.
  • Awareness ofarchitectureframeworks such asTOGAF.
  • Experience in modern EA tooling is desirable but not essential, training will be provided on Ardoq.
  • Experience of working with Agile Architecture Methodology.

#LI-ES1 #LI-Hybrid

Everything you'll love

To ensure we balance moments where we know we need to collaborate together and the need for flexibility, Asda has a hybrid way of working with a minimum 3 days a week in one of our Home Offices. Over and above this, each area of Asda may have additional requirements which may require spending more days in the office, visiting suppliers, stores or depots.

You will also get an excellent benefits package including:

  • Discretionary company bonus

  • Company pension up to 7% matched

  • Company Car allowance of 5,700

  • 15% colleague discount in store and online

  • Free access to wellbeing services such as Stream, 24/7 virtual GP, counselling, health and dental cash plans and a 24/7 employee assistance helpline, alongside discounts across a range of services and activities, from airport parking, enhanced to theme parks and cinemas.

  • Asda Allies Inclusion Networks - helping colleagues to make sure everybody is included and that our differences are recognised and celebrated

  • Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.

We want all colleagues to be able to bring their best and true selves to work, every day. Simply put, we want our colleagues to be Proud to be Asda and proud to be themselves

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