1

Customer Service Asda Jobs (NOW HIRING)

... Asda, we want you to find your everything. As a Service Colleague in our food services team, you'll be at the heart of the customer experience-serving delicious food, keeping the environment clean ...

... Asda, we want you to find your everything. As a Service Colleague in our food services team, you'll be at the heart of the customer experience-serving delicious food, keeping the environment clean ...

$16.50 - $20.50/hr

Job Title Customer Delivery Driver Location Parkhead Employment Type Part time Contract Type ... Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal ...

$14.50 - $18.25/hr

Job Title Customer Delivery Driver Location Chesser Employment Type Part time Contract Type ... Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal ...

Enterprise Architect

House, NM · Hybrid

$62 - $80/hr

... Asda's customer-facing digital estate, including Grocery Home Shopping, George.com, Customer ... Free access to wellbeing services such as Stream, 24/7 virtual GP, counselling, health and dental ...

Trader

House, NM · Hybrid

You will negotiate and deliver business plans as well as understand customers and implement ... of services and activities, from airport parking, enhanced to theme parks and cinemas. * Asda ...

... Customer Service, and CX teams to optimise payment processes and customer journeys. * Collaborate ... This role can be based at Asda House, Leeds or George House, Lutterworth! Everything you'll love To ...

We have more than 145,000 dedicated Asda colleagues ensuring that our customers are at the heart of ... Free access to wellbeing services such as Stream, 24/7 virtual GP, counselling, health and dental ...

You will be a fundamental part of bringing Asda products to life for our customers. One day you ... Working closely with, and challenging agency partners to ensure a high level of service is ...

New

Job Title Supply & Service Manager Location Asda House Employment Type Full time Contract Type ... You'll play a central role in ensuring it consistently meets business requirements, customer ...

$57 - $68.50/hr

... Asda. For us it's all about always being there for our customers and providing great service. A typical day involves dispensing, delivering services, managing your team, and delivering excellent ...

Trading Manager Produce

House, NM · Hybrid

$17 - $21.25/hr

Strong awareness of customer requirements, market trends and competitor ranges * Ability to ... of services and activities, from airport parking, enhanced to theme parks and cinemas. * Asda ...

You will negotiate and deliver business plans as well as understand customers and implement ... of services and activities, from airport parking, enhanced to theme parks and cinemas. * Asda ...

... Professional Services, Property & FM and Logistics/Supply Chain, you'll support a range of ... That's what it means to put customers at the heart of everything. "Everything About Asda" With a ...

Packaging Technologist

House, NM · Hybrid

$15.25 - $18.75/hr

... our Customers. About the role: As a Packaging Technologist, you will be one of a team of go-to ... of services and activities, from airport parking, enhanced to theme parks and cinemas. * Asda ...

Reporting to the Lead Estates Manager, you will be a key member of the team, putting the customer ... of services and activities, from airport parking, enhanced to theme parks and cinemas. * Asda ...

... Asda nothing is more important to us than the health and wellbeing of our customers and we pride ourselves on providing excellent service and clinical care. Our Optical Managers are key to our ...

next page

Showing results 1-20

Customer Service Asda information

See salary details

$9

$18

$26

How much do customer service asda jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for customer service asda in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a customer service assistant at Asda?

Customer Service jobs at Asda involve helping customers with their inquiries, processing transactions, resolving complaints, and ensuring a positive shopping experience. Employees in these roles may work at checkouts, customer service desks, or on the shop floor assisting customers with locating products. The role requires strong communication skills, patience, and the ability to remain calm under pressure. Customer Service colleagues are essential for maintaining Asda's reputation for excellent customer care, and they often handle returns, refunds, and general support for shoppers.

What is the hiring process for Customer Service Asda?

The hiring process for a Customer Service role at Asda typically involves submitting an online application, completing an assessment or interview, and possibly participating in a trial shift or training session. Candidates are evaluated on customer service skills, communication, and availability for shifts. Background checks and references may also be part of the process.

What is the difference between Customer Service Asda vs Customer Assistant?

AspectCustomer Service AsdaCustomer Assistant
Primary RoleHandling customer inquiries, complaints, and providing product informationAssisting customers with purchases, stocking shelves, and checkout
Work EnvironmentIn-store, customer-facing roles within retail storesIn-store, retail environment, often on the shop floor
Required SkillsCommunication, problem-solving, patienceCustomer service, teamwork, basic sales skills
Common EmployerAsda supermarketsVarious retail stores, including supermarkets

Both roles involve direct customer interaction in retail settings. Customer Service Asda focuses more on resolving customer issues and providing information, while Customer Assistant emphasizes assisting with shopping, stocking, and checkout tasks. The roles often overlap but differ slightly in primary responsibilities.

What skills and qualifications are needed to thrive as a customer service assistant at Asda?

To thrive as a Customer Service Assistant at Asda, you need strong communication skills, a customer-focused attitude, and basic numeracy, often supported by GCSEs or equivalent qualifications. Familiarity with point-of-sale (POS) systems, stock management tools, and basic IT systems is typically required. Outstanding interpersonal skills, patience, and the ability to remain calm under pressure help you stand out in this role. These skills ensure efficient service, enhance customer satisfaction, and contribute to a positive store environment.

How does the customer service team at Asda collaborate with other departments to resolve customer issues?

At Asda, Customer Service team members frequently work alongside departments such as logistics, store management, and online operations to address and resolve customer concerns efficiently. This collaboration often involves sharing information about stock levels, order statuses, and store policies to ensure customers receive accurate and timely assistance. Regular communication with colleagues across departments helps create a supportive work environment and improves problem-solving, making teamwork an essential part of the customer service role. This cross-functional approach not only enhances the customer experience but also offers team members valuable exposure to other areas of the business.

What kind of jobs are available at ASDA?

Customer Service Asda roles typically include customer service assistants, cashiers, stock replenishment staff, and department managers. These positions often require good communication skills, teamwork, and flexibility with working hours, including weekends and evenings.
More about Customer Service Asda jobs
Infographic showing various Customer Service Asda job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Service Colleague (Food Services)

Asda

On-site

Part-time

Retirement

Re-posted 29 days ago


Job description

Job TitleService Colleague (Food Services)
LocationFS - 1539 New Hall Lane Greggs
Employment TypePart time
Contract TypePermanent
Shift PatternWork Shift: Days
Hours per Week8
Pay Rate13.10
CategoryRetail Hourly Colleagues, Sales Staff
Closing Date23 August 2026


Service Colleague (Food Services)

At Asda, we want you to find your everything. As a Service Colleague in our food services team, you'll be at the heart of the customer experience-serving delicious food, keeping the environment clean and welcoming, and making sure every customer leaves happy. Whether you're preparing food, working the tills, or helping with deliveries, you'll play a vital role in the smooth running of our branded outlets like Greggs, Subway, and Burger King.
You'll be part of a friendly, fast-paced team where great service and teamwork are everything.
What makes a brilliant Service Colleague:
Customer-focused: You enjoy helping people and making their experience a positive one.
Team player: You work well with others and support your colleagues.
Reliable: You show up ready to work and take pride in what you do.
Positive attitude: You bring energy and enthusiasm to every shift.
Willing to learn: You're open to training and keen to build your skills.
What you'll bring:
A friendly and helpful approach to customer service.
Willingness to work in a fast-paced food service environment.
Good communication skills and a team mindset.
Flexibility to work a range of shifts, including weekends and evenings.

We do reserve the right to close this vacancy before the advertised closing date. Apply today by completing an online application...

Everything you'll love

Alongside a competitive salary, you'll get lots of other great benefits too, including:

  • Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user

  • Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover

  • Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.

  • Company pension

  • Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support

  • Asda Allies Inclusion Networks - helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.

  • Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.

  • Colleague recognition programme

  • Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.