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Customer Service Asda Jobs (NOW HIRING)

... Asda, we want you to find your everything. As a Service Colleague in our food services team, you'll be at the heart of the customer experience-serving delicious food, keeping the environment clean ...

Job Title Supply & Blue Yonder Service Manager Location Asda House Employment Type Full time ... You'll play a central role in ensuring it consistently meets business requirements, customer ...

Job Title Service Optimisation Manager Location Asda House Employment Type Full time Contract Type ... customer experience. Operating at the heart of the Service Centre function, you'll balance pace ...

... Asda, we want you to find your everything. As a Service Colleague in our food services team, you'll be at the heart of the customer experience-serving delicious food, keeping the environment clean ...

$14.50 - $18.25/hr

Job Title Customer Delivery Driver Location Chesser Employment Type Part time Contract Type ... Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal ...

Buying Manager - Pork & Meat Free

House, NM · Hybrid

$19 - $25/hr

You will negotiate and deliver business plans as well as understand customers and implement ... of services and activities, from airport parking, enhanced to theme parks and cinemas. * Asda ...

Technology Apprenticeship

House, NM · Hybrid

$15.25 - $19.75/hr

We have more than 145,000 dedicated Asda colleagues ensuring that our customers are at the heart of ... Free access to wellbeing services such as Wagestream, 24/7 virtual GP, counselling, health and ...

... services, and category growth. This is a hands-on role with wide business exposure, responsible for building the customer-facing presence of Healthcare while aligning with Asda's broader customer ...

... Asda, we want you to Find Your Everything and as our Twilight Manager, you will manage and lead a ... Strong customer service focus. * Flexibility to work a range of twilight shifts, including weekends.

Demonstrate a customer service mindset to deliver high quality, results driven, business focused, security solutions. * Innovate approaches to security to help ASDA be industry leaders in customer ...

You will negotiate and deliver business plans as well as understand customers and implement ... of services and activities, from airport parking, enhanced to theme parks and cinemas. * Asda ...

We have more than 145,000 dedicated Asda colleagues ensuring that our customers are at the heart of ... Free access to wellbeing services such as Stream, 24/7 virtual GP, counselling, health and dental ...

... Asda Rewards offer strategy and execution of these offers to the customer. The role reports into ... Free access to wellbeing services such as Stream, 24/7 virtual GP, counselling, health and dental ...

You will negotiate and deliver business plans as well as understand customers and implement ... of services and activities, from airport parking, enhanced to theme parks and cinemas. * Asda ...

We have more than 145,000 dedicated Asda colleagues ensuring that our customers are at the heart of ... Free access to wellbeing services such as Stream, 24/7 virtual GP, counselling, health and dental ...

Quality Technologist

House, NM · Hybrid

$16.25 - $21.75/hr

... Asda's quality perception with customers. You will be accountable for ensuring that Asda products ... Free access to wellbeing services such as Stream, 24/7 virtual GP, counselling, health and dental ...

Buying Manager Produce

House, NM · Hybrid

$17 - $21.25/hr

Strong awareness of customer requirements, market trends and competitor ranges * Ability to ... of services and activities, from airport parking, enhanced to theme parks and cinemas. * Asda ...

Buying Assistant - Salads

House, NM · Hybrid

$18 - $23.75/hr

We have more than 145,000 dedicated Asda colleagues ensuring that our customers are at the heart of ... Free access to wellbeing services such as Stream, 24/7 virtual GP, counselling, health and dental ...

You will negotiate and deliver business plans as well as understand customers and implement ... of services and activities, from airport parking, enhanced to theme parks and cinemas. * Asda ...

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Customer Service Asda information

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How much do customer service asda jobs pay per hour?

As of Jun 19, 2026, the average hourly pay for customer service asda in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are Customer Service jobs at Asda?

Customer Service jobs at Asda involve helping customers with their inquiries, processing transactions, resolving complaints, and ensuring a positive shopping experience. Employees in these roles may work at checkouts, customer service desks, or on the shop floor assisting customers with locating products. The role requires strong communication skills, patience, and the ability to remain calm under pressure. Customer Service colleagues are essential for maintaining Asda's reputation for excellent customer care, and they often handle returns, refunds, and general support for shoppers.

Is Asda owned by Walmart?

Asda, a British supermarket chain where customer service roles are common, was acquired by the Issa brothers and TDR Capital in 2021. Walmart previously owned Asda from 1999 until the sale, but it no longer has ownership of the company. Customer service positions at Asda are now managed independently of Walmart.

What is the difference between Customer Service Asda vs Customer Assistant?

AspectCustomer Service AsdaCustomer Assistant
Primary RoleHandling customer inquiries, complaints, and providing product informationAssisting customers with purchases, stocking shelves, and checkout
Work EnvironmentIn-store, customer-facing roles within retail storesIn-store, retail environment, often on the shop floor
Required SkillsCommunication, problem-solving, patienceCustomer service, teamwork, basic sales skills
Common EmployerAsda supermarketsVarious retail stores, including supermarkets

Both roles involve direct customer interaction in retail settings. Customer Service Asda focuses more on resolving customer issues and providing information, while Customer Assistant emphasizes assisting with shopping, stocking, and checkout tasks. The roles often overlap but differ slightly in primary responsibilities.

What are the key skills and qualifications needed to thrive as a Customer Service Assistant at Asda, and why are they important?

To thrive as a Customer Service Assistant at Asda, you need strong communication skills, a customer-focused attitude, and basic numeracy, often supported by GCSEs or equivalent qualifications. Familiarity with point-of-sale (POS) systems, stock management tools, and basic IT systems is typically required. Outstanding interpersonal skills, patience, and the ability to remain calm under pressure help you stand out in this role. These skills ensure efficient service, enhance customer satisfaction, and contribute to a positive store environment.

Is Asda a good company to work for?

Customer Service roles at Asda are generally considered stable with opportunities for advancement and employee discounts. The work environment can be fast-paced, requiring good communication skills and teamwork. Employee reviews vary, so experiences depend on individual store management and location.

How does the Customer Service team at Asda typically collaborate with other departments to resolve customer issues?

At Asda, Customer Service team members frequently work alongside departments such as logistics, store management, and online operations to address and resolve customer concerns efficiently. This collaboration often involves sharing information about stock levels, order statuses, and store policies to ensure customers receive accurate and timely assistance. Regular communication with colleagues across departments helps create a supportive work environment and improves problem-solving, making teamwork an essential part of the customer service role. This cross-functional approach not only enhances the customer experience but also offers team members valuable exposure to other areas of the business.

How much is Asda pay per hour?

Customer Service roles at Asda typically pay around the national minimum wage or slightly above, with hourly rates often starting at £10 to £11 for new employees. Pay may vary based on experience, location, and shift patterns, and employees may receive additional benefits such as staff discounts. It is advisable to check current job listings for the most accurate and up-to-date pay rates.

What kind of jobs are available at Asda?

Customer Service Asda offers roles such as customer service assistants, cashiers, stock replenishment staff, and department managers. These positions typically require good communication skills, teamwork, and may involve working flexible hours in a retail environment.
More about Customer Service Asda jobs

Service Colleague (Food Services)

Asda

Part-time

Retirement

Posted 10 days ago


Job description

Job TitleService Colleague (Food Services)
LocationFS - 1466 Dorcan Way Greggs
Employment TypePart time
Contract TypePermanent
Shift PatternWork Shift: Days
Hours per Week16
Pay Rate12.71
CategoryRetail Hourly Colleagues, Sales Staff
Closing Date13 July 2026


Service Colleague (Food Services)

At Asda, we want you to find your everything. As a Service Colleague in our food services team, you'll be at the heart of the customer experience-serving delicious food, keeping the environment clean and welcoming, and making sure every customer leaves happy. Whether you're preparing food, working the tills, or helping with deliveries, you'll play a vital role in the smooth running of our branded outlets like Greggs, Subway, and Burger King.
You'll be part of a friendly, fast-paced team where great service and teamwork are everything.
What makes a brilliant Service Colleague:
Customer-focused: You enjoy helping people and making their experience a positive one.
Team player: You work well with others and support your colleagues.
Reliable: You show up ready to work and take pride in what you do.
Positive attitude: You bring energy and enthusiasm to every shift.
Willing to learn: You're open to training and keen to build your skills.
What you'll bring:
A friendly and helpful approach to customer service.
Willingness to work in a fast-paced food service environment.
Good communication skills and a team mindset.
Flexibility to work a range of shifts, including weekends and evenings.

We do reserve the right to close this vacancy before the advertised closing date. Apply today by completing an online application...

Everything you'll love

Alongside a competitive salary, you'll get lots of other great benefits too, including:

  • Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user

  • Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover

  • Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.

  • Company pension

  • Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support

  • Asda Allies Inclusion Networks - helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.

  • Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.

  • Colleague recognition programme

  • Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.