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Customer Service Appointment Scheduler Jobs (NOW HIRING)

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Customer Service & Appointment Setter

Gilbert, AZ · On-site

$18/hr (+ commission)

... scheduling qualified appointments for our sales team. Responsibilities Answer incoming calls from ... customer service Meet daily and weekly appointment-setting goals What We're Looking For We want ...

New

Dabella

Field Canvasser

Fargo, ND

$20/hr

Schedule appointments for our sales team * Deliver clear, confident pitches about our services and ... Sales, retail, hospitality, or customer service experience is a plus but not required Requirements

DaBella

Entry Level Appointment Scheduler

Saco, ME · On-site

$21/hr

Your role is simple: start conversations, build rapport, and schedule free appointments for our ... Sales, retail, hospitality, or customer service experience is a plus but not required Requirements

rtNOW

rtNOW Appointment Scheduler

Frankenmuth, MI · On-site

$15.75 - $20/hr

... appointment scheduling. The right candidate for this job will operate with guidance from the ... Ability to toggle between two monitors. • Customer service and problem solving skills • Prior ...

AgileEngine

Service Appointment Coordinator

Service Appointment Coordinator AgileEngine is an Inc. 5000 company that creates award-winning ... This role involves reviewing customer and vehicle details, then accurately scheduling appointments ...

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Customer Service Appointment Scheduler information

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How much do customer service appointment scheduler jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for customer service appointment scheduler in the United States is $18.52, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $20.19 per hour, depending on experience, location, and employer.

What does a customer service appointment scheduler do?

A Customer Service Appointment Scheduler is responsible for coordinating and managing appointments between clients and service providers. They handle incoming calls or online requests, confirm availability, and input scheduling details into company systems. Additionally, they may provide information about services, answer basic customer inquiries, and resolve scheduling conflicts. Their role is essential in ensuring an efficient appointment process and excellent customer experience.

What are the key skills and qualifications needed to thrive as a customer service appointment scheduler, and why are they important?

To thrive as a Customer Service Appointment Scheduler, you need strong organizational abilities, attention to detail, and proficiency in managing schedules, often supported by a high school diploma or equivalent. Familiarity with scheduling software, customer relationship management (CRM) systems, and multi-line phone systems is typically required. Excellent communication, patience, and problem-solving skills help you interact effectively with clients and resolve scheduling conflicts. These competencies ensure efficient appointment management, high customer satisfaction, and smooth daily operations.

How does a customer service appointment scheduler typically collaborate with other departments to ensure smooth scheduling and service delivery?

Customer Service Appointment Schedulers frequently work closely with technicians, sales teams, and management to coordinate appointment times and ensure customer needs are met efficiently. They communicate directly with team members to resolve scheduling conflicts, relay important service details, and update calendars in real time. Regular interactions with other departments help Schedulers stay informed about resource availability and service priorities, enabling them to provide accurate information to customers. This collaborative approach is essential for maintaining high levels of customer satisfaction and operational efficiency.

What is the difference between Customer Service Appointment Scheduler vs Customer Service Representative?

AspectCustomer Service Appointment SchedulerCustomer Service Representative
Primary RoleScheduling appointments and managing calendars for clientsHandling customer inquiries, providing support, and resolving issues
Required SkillsScheduling software proficiency, organization, communicationCommunication, problem-solving, product knowledge
Work EnvironmentOffice or call center, focused on scheduling tasksCustomer service centers, retail, or call centers
Common CertificationsNone typically required, but scheduling software training helpfulCustomer service certifications beneficial

While both roles involve customer interaction, the Customer Service Appointment Scheduler primarily focuses on managing appointments and schedules, whereas the Customer Service Representative handles broader customer inquiries and support. Understanding these differences helps job seekers find the right position aligned with their skills and career goals.

How to become a customer service appointment scheduler?

To become a customer service appointment scheduler, candidates typically need a high school diploma or equivalent and strong communication and organizational skills. Experience with scheduling software or customer service is often preferred, and some employers may require familiarity with specific tools like Microsoft Office or appointment management systems.

What states have the most Customer Service Appointment Scheduler jobs?

States with the most job openings for Customer Service Appointment Scheduler jobs include:

What are popular job titles related to Customer Service Appointment Scheduler jobs?

For Customer Service Appointment Scheduler jobs, the most frequently searched job titles are:

Customer Service Appointment Scheduler jobs near you
Infographic showing various Customer Service Appointment Scheduler job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $38,531 per year, or $18.5 per hour.

Client Services Appointment Scheduler

Grand Rapids, MI • On-site

Law Offices Of David L Carrier P C
See more jobs at Law Offices Of David L Carrier P Cexternal

$15.75 - $20.25/hr

Full-time

Posted 22 days ago

Job description

Statement of Purpose:

The Scheduler is the person who updates, maintains, organizes and verifies the calendars of each person in each of our offices that conducts client meetings.

This person will be a hard-working, detail oriented, professional with the ability to handle competing priorities and strict deadlines with a smile on their face.  This person will be comfortable incorporating new and effective ways to achieve better results.

Objectives, tasks, duties, functions & responsibilities:

  • Scheduling, rescheduling, confirming and canceling appointments
  • Assisting in the closing of sales meetings, preparing invoices, taking payments
  • Follow up phone calls made to clients or potential clients to schedule next meetings
  • Design and maintain monthly “out of office” calendars for staff members that work in more than one office
  • Answering incoming phone calls, transferring phone calls to appropriate staff members and sometimes taking messages.
  • Office opening/closing procedures.
  • Monitoring the number of each meeting type scheduled by week so that we do not overbook our production departments
  • All preparation and management of workshops including but not limited to, scheduling, registration, room set-up, ZOOM webinar, sign-up clients, and client follow-through the sales funnel, tracking results in excel, and achieving conversion goals.

Education Required: Bachelor’s Degree or equivalent in work experience

Qualifications / Specific Skills required:

•At least 2 years of customer/client service experience in a professional environment

•Type 60 wpm with better than 96% accuracy

•Proficient in all Microsoft office programs

•Excellent communication skills both verbal and written

•Experience with the LawMatics and Clio database software is a plus

Work Location: Grand Rapids 4 days per week, Holland, Norton Shores or Portage once per week.

* This job description is not intended to represent a complete, comprehensive list of all duties and responsibilities. There may be unplanned activities and other duties assigned.