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Customer Service Account Manager Jobs in Michigan

Account Manager (Medical Equipment Sales) Department: Instructional Sales Reports To: Director of ... Coordinates with the Customer Service team working on the same account to ensure consistent service.

... CRM, documentation, and internal reporting so decisions are informed and actionable Requirements: Required Experience: * 3-7 years of experience in client services, account management, or a client ...

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Account Manager

Saginaw, MI · On-site

$14.45 - $17/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Account Manager

Detroit, MI

$15.17 - $17.85/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Account Manager

Dearborn, MI

$15.17 - $17.85/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Account Manager

Adrian, MI

$13.73 - $16.15/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Account Manager

Kalamazoo, MI · On-site

$14.45 - $17/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

... customers "go-to" service company. Responsibilities of an Account Manager * Prospect and generate first-time business from new accounts * Build and nurture relationships with prospective clients

... customers "go-to" service company. Responsibilities of an Account Manager * Prospect and generate first-time business from new accounts * Build and nurture relationships with prospective clients

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Account Manager

Warren, MI

$15.17 - $17.85/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Account Manager

Niles, MI · On-site

$16 - $17/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Showing results 41-60

Customer Service Account Manager information

See Michigan salary details

$22.7K

$41.3K

$65.4K

How much do customer service account manager jobs pay per year?

As of Aug 15, 2026, the average yearly pay for customer service account manager in Michigan is $41,253.00, according to ZipRecruiter salary data. Most workers in this role earn between $32,200.00 and $47,100.00 per year, depending on experience, location, and employer.

What is the difference between Customer Service Account Manager vs Customer Support Specialist?

AspectCustomer Service Account ManagerCustomer Support Specialist
CredentialsRelevant experience, sometimes certifications in customer relationship managementBasic customer service training, technical knowledge often preferred
Work EnvironmentClient-facing, account management, strategic planningSupport center, technical troubleshooting, direct customer interaction
Employer & IndustryBusinesses with client accounts, B2B and B2C sectorsCustomer service departments across various industries

The Customer Service Account Manager focuses on maintaining client relationships, strategic account growth, and personalized service. In contrast, the Customer Support Specialist handles technical issues, troubleshooting, and resolving customer inquiries. Both roles require strong communication skills, but the Account Manager emphasizes relationship management, while the Support Specialist concentrates on technical support and problem-solving.

What are the key skills and qualifications needed to thrive as a customer service account manager?

To thrive as a Customer Service Account Manager, you need strong communication, problem-solving abilities, and a background in customer relationship management, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM software such as Salesforce, ticketing systems, and data analysis tools is typically required. Exceptional interpersonal skills, attention to detail, and effective time management make someone stand out in this position. These skills and qualities are crucial for building client trust, resolving issues efficiently, and driving customer satisfaction and retention.

What does a customer service account manager do?

A Customer Service Account Manager acts as the main point of contact between a company and its customers, ensuring their needs and concerns are addressed efficiently. They manage client accounts, resolve issues, and work to build strong relationships to foster loyalty and satisfaction. Their role often includes coordinating with internal teams to deliver solutions, tracking service performance, and identifying opportunities to upsell or renew services. Strong communication, problem-solving, and organizational skills are essential for success in this position.

How does a customer service account manager typically collaborate with sales and technical teams to resolve client issues?

Customer Service Account Managers often act as a bridge between clients and internal teams such as sales and technical support. When a client raises a concern or request, the account manager communicates the specifics to the appropriate department, ensuring that the client’s needs are clearly understood and addressed promptly. They frequently coordinate meetings, share updates, and follow up on action items to guarantee timely resolution. This cross-functional collaboration not only helps in solving issues efficiently but also strengthens client relationships and provides opportunities for upselling or cross-selling relevant solutions.

What are the most commonly searched types of Customer Service Account jobs in Michigan?

The most popular types of Customer Service Account jobs in Michigan are:

What are popular job titles related to Customer Service Account Manager jobs in Michigan?

For Customer Service Account Manager jobs in Michigan, the most frequently searched job titles are:

What cities in Michigan are hiring for Customer Service Account Manager jobs?

Cities in Michigan with the most Customer Service Account Manager job openings:

Infographic showing various Customer Service Account Manager job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 18% Part Time, 1% Temporary, and 4% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $41,253 per year, or $19.8 per hour.

$50K/yr

Full-time

Re-posted 8 days ago


Job description

Client Account Manager
Relationship Management | Client Success | Business Operations
Are you someone who builds strong relationships, solves problems, and makes sure things actually get done?
We're looking for a Client Account Manager to own relationships with a portfolio of clients and help ensure they have an exceptional experience with our company.
At Advanced Rehab Management Services, we're a growing healthcare technology company. Through our proprietary BOOST platform, we help physical therapy providers maximize reimbursement on Workers' Compensation and Auto claims-helping them increase revenue and grow their practices.
This is a great opportunity for someone with experience in account management, customer success, client services, or another relationship-focused role who enjoys being the person clients trust to find answers and move things forward.
What You'll Do
  • Serve as the primary point of contact for assigned client accounts
  • Build strong, long-term relationships through proactive communication and follow-up
  • Lead regular client check-ins, status meetings, and quarterly business reviews
  • Monitor account activity and identify potential concerns before they become larger issues
  • Coordinate with Operations, Technology, Finance, and other internal teams to resolve client needs
  • Track open items and take ownership of follow-through from start to finish
  • Review account trends and identify opportunities to improve client engagement and results
  • Support client retention, renewals, and re-engagement efforts
  • Maintain accurate account documentation and reporting

What We're Looking For
You may be a great fit if you:
  • Hold a bachelor's degree in business, healthcare administration, communications, or a related field
  • Have 2+ years of experience in account management, customer success, client services, customer service, or a related role
  • Are a strong communicator who enjoys building professional relationships
  • Take ownership and don't let things fall through the cracks
  • Are proactive and comfortable identifying problems before someone asks
  • Can manage multiple client needs and priorities at the same time
  • Are comfortable reviewing data and using it to understand what's happening within an account
  • Work well across departments and know how to drive an issue toward resolution
  • Are comfortable learning new technology and systems

Experience with Salesforce or CRM systems is a plus.
Nicotine-Free Workplace: Advanced Rehab Management Services is committed to promoting a healthy work environment. We maintain a nicotine-free workplace. The use of nicotine products, including cigarettes, cigars, e-cigarettes, vaping devices, smokeless tobacco, nicotine pouches, and similar products, is prohibited while on company property or during working time in accordance with company policy.
Equal Employment Opportunity: Advanced Rehab Management Services is an Equal Opportunity Employer. We are committed to creating an inclusive workplace and consider all qualified applicants for employment without regard to race, color, religion, sex, pregnancy, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state, or local law.
Reasonable Accommodations: Advanced Rehab Management Services is committed to providing reasonable accommodations to qualified individuals with disabilities throughout the application and employment process. If you require an accommodation to participate in the hiring process, please contact Human Resources.