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Customer Service Account Manager Jobs in Howell, MI

Professional Retail Outlet Services

Be Seen First

Customer Service Account Representative

Walled Lake, MI · On-site

$18 - $20/hr

Professional Retail Outlet Services, LLC is a facilities management company servicing national ... Looking for a Customer Service Account Representative for a fast-paced office that handles facility ...

Aston Carter

Account Manager

Plymouth, MI · On-site

$65K - $70K/yr

Account Manager The Account Manager serves as the primary point of contact for key customer ... Customer service orientation with an upbeat, professional demeanor. * Proficiency with CRM systems ...

Aston Carter

Account Manager

Plymouth, MI · On-site

$65K - $70K/yr

Account Manager The Account Manager serves as the primary point of contact for key customer ... Proactively communicate urgent issues, service disruptions, and operational updates to customers ...

Aston Carter

Account Manager

Plymouth, MI · On-site

$65K - $70K/yr

Account Manager The Account Manager serves as the primary point of contact for key customer ... Customer service orientation with an upbeat, professional demeanor. * Proficiency with CRM systems ...

Aston Carter

Account Manager

Plymouth, MI · On-site

$65K - $70K/yr

Account Manager The Account Manager serves as the primary point of contact for key customer ... Customer service orientation with an upbeat, professional demeanor. * Proficiency with CRM systems ...

The Jonus Group

Personal Lines CSR

Mason, MI · On-site

$45K - $55K/yr

Personal Lines Account Manager Job Summary Seeking a dedicated and proactive Personal Lines Account ... This role is integral to our agency, focusing on providing exceptional service to our personal ...

Rent-A-Center

Account Manager

Owosso, MI · On-site

$14.45 - $17/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

URS Group

Account Manager

Plymouth, MI · On-site

The role The Account Manager is responsible for managing key customer relationships, ensuring service excellence, and identifying opportunities for growth and operational improvement. This role ...

Automotive Manufacturer

Account Manager

Wixom, MI · On-site

Experience in sales administration and customer account management in automotive sector ... Coordinate with internal teams to ensure timely delivery of products and services, addressing any ...

Aston Carter

Account Manager

Plymouth, MI · Hybrid

$80K - $100K/yr

Monitor customer portals and manage submissions related to quotations, project updates, and ... service. The company is an equal opportunity employer and will consider all applications without ...

Aston Carter

Account Manager

Plymouth, MI · On-site

$80K - $100K/yr

Monitor customer portals and manage submissions related to quotations, project updates, and ... service. The company is an equal opportunity employer and will consider all applications without ...

GENERAL RV CENTER

Account Manager

Wixom, MI

$22 - $25/hr

Prior experience in an administrative and or customer support role managing client accounts, insurance operations, or customer service environments preferred * Ability to assess client needs ...

America's Choice insurance

Account Manager

Wixom, MI · On-site

$22 - $25/hr

Prior experience in an administrative and or customer support role managing client accounts, insurance operations, or customer service environments preferred * Ability to assess client needs ...

America's Choice insurance

Account Manager

Wixom, MI · On-site

$22 - $25/hr

Prior experience in an administrative and or customer support role managing client accounts, insurance operations, or customer service environments preferred * Ability to assess client needs ...

ZF

Account Manager

Farmington Hills, MI · On-site

About the Team The Sales and Account Management team serves as the primary commercial interface ... With a strong focus on customer satisfaction, profitability, and strategic partnerships, the team ...

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All JobsCustomer Service Account JobsCustomer Service Account Manager JobsCustomer Service Account Manager Jobs in Howell, MI

Customer Service Account Manager information

See Howell, MI salary details

$24.3K

$44.3K

$70.2K

How much do customer service account manager jobs pay per year?

As of Aug 29, 2026, the average yearly pay for customer service account manager in Howell, MI is $44,291.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,600.00 and $50,500.00 per year, depending on experience, location, and employer.

What does a customer service account manager do?

A Customer Service Account Manager acts as the main point of contact between a company and its customers, ensuring their needs and concerns are addressed efficiently. They manage client accounts, resolve issues, and work to build strong relationships to foster loyalty and satisfaction. Their role often includes coordinating with internal teams to deliver solutions, tracking service performance, and identifying opportunities to upsell or renew services. Strong communication, problem-solving, and organizational skills are essential for success in this position.

What are the key skills and qualifications needed to thrive as a customer service account manager?

To thrive as a Customer Service Account Manager, you need strong communication, problem-solving abilities, and a background in customer relationship management, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM software such as Salesforce, ticketing systems, and data analysis tools is typically required. Exceptional interpersonal skills, attention to detail, and effective time management make someone stand out in this position. These skills and qualities are crucial for building client trust, resolving issues efficiently, and driving customer satisfaction and retention.

How does a customer service account manager typically collaborate with sales and technical teams to resolve client issues?

Customer Service Account Managers often act as a bridge between clients and internal teams such as sales and technical support. When a client raises a concern or request, the account manager communicates the specifics to the appropriate department, ensuring that the client’s needs are clearly understood and addressed promptly. They frequently coordinate meetings, share updates, and follow up on action items to guarantee timely resolution. This cross-functional collaboration not only helps in solving issues efficiently but also strengthens client relationships and provides opportunities for upselling or cross-selling relevant solutions.

What is the difference between Customer Service Account Manager vs Customer Support Specialist?

AspectCustomer Service Account ManagerCustomer Support Specialist
CredentialsRelevant experience, sometimes certifications in customer relationship managementBasic customer service training, technical knowledge often preferred
Work EnvironmentClient-facing, account management, strategic planningSupport center, technical troubleshooting, direct customer interaction
Employer & IndustryBusinesses with client accounts, B2B and B2C sectorsCustomer service departments across various industries

The Customer Service Account Manager focuses on maintaining client relationships, strategic account growth, and personalized service. In contrast, the Customer Support Specialist handles technical issues, troubleshooting, and resolving customer inquiries. Both roles require strong communication skills, but the Account Manager emphasizes relationship management, while the Support Specialist concentrates on technical support and problem-solving.

How much does a customer service account manager get paid?

The average salary for a customer service account manager typically ranges from $45,000 to $75,000 per year, depending on experience, industry, and location. Salaries can be higher with additional certifications or in larger companies, and some roles may include bonuses or commissions based on performance.

What is the role of a customer service account manager?

A customer service account manager is responsible for maintaining and strengthening relationships with clients, ensuring their needs are met, and resolving issues promptly. They often coordinate between the client and internal teams, utilize CRM tools, and aim to improve customer satisfaction and retention.

What job categories do people searching Customer Service Account Manager jobs in Howell, MI look for?

The top searched job categories for Customer Service Account Manager jobs in Howell, MI are:

What cities near Howell, MI are hiring for Customer Service Account Manager jobs?

Cities near Howell, MI with the most Customer Service Account Manager job openings:

Customer Service Account Manager jobs near you
Infographic showing various Customer Service Account Manager job openings in Howell, MI as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 24% Part Time, 2% Contract, and 5% Nights. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $44,291 per year, or $21.3 per hour.

Customer Service Account Representative

Professional Retail Outlet Services

Walled Lake, MI • On-site

$18 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 4 days ago

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Job description

Job Description

Professional Retail Outlet Services, LLC is a facilities management company servicing national clients that prides itself on the highest level of facility services. PROS incorporates a team approach to servicing the unique needs of its clients and the qualified candidate will work well in the team setting.

Looking for a Customer Service Account Representative for a fast-paced office that handles facility maintenance work for national retail stores. You must be organized, computer literate, able to multi-task, prioritize work flow and have a sense of urgency.

· Competitive pay based on experience

· Full time position (M-F) with opportunity for overtime pay after 90 days of employment

As a Customer Service Account Representative, you will:

· Respond to external and internal email requests for service to our clients

· Locate and retain technicians to perform services

· Communicate directly with customers to manage and update job status

· Manage multiple jobs and customers while prioritizing jobs based upon need of client

The successful candidate will also have –

· Excellent communication skills

· A warm, approachable manner

· Good basic computer skills and knowledge of all Microsoft Office programs

· Previous customer service experience a plus

· Must have strong organizational skills, the ability to multi-task, and prioritize work flow as needed

· Must have the ability to manage stressful situations while maintain great customer service skills

Job Type: Full-time

Salary: Based on Experience

Please send a resume and cover letter.

Position Details

Minimum Qualifications:

· Experienced (Non-Manager)

O*NET Code:

· 43-1011.00

O*NET Occupation:

· First-Line Supervisors of Office and Administrative Support Workers

Education Required:

· High School Diploma/Equivalency

Job Characteristics:

· Full-time

· Veteran focus

· Willing to train/training program

· People with disabilities

· Older Worker

Additional Requirements:

Looking for conscientious employees willing to work 40 hours a week.

Company Description

Retail Facility Maintenance Services