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Customer Service Account Manager Jobs in Iowa (NOW HIRING)

Rent-A-Center

Account Manager

Des Moines, IA · On-site

$14.45 - $17/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Rent-A-Center

Account Manager

Fort Dodge, IA · On-site

$13.01 - $15.30/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Rent-A-Center

Account Manager

Davenport, IA · On-site

$14.45 - $17/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Rent-A-Center

Account Manager

Cedar Rapids, IA · On-site

$13.73 - $16.15/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Perficut

Account Manager

Council Bluffs, IA · On-site

As an Account Manager, you'll: * Build and foster relationships with clients and ensure ... quality service within budget. * Manage all customer communication within client portfolio.

Dayton Freight

Account Manager

Council Bluffs, IA · On-site

About the Account Manager Role Ready to take the driver's seat in your career? As an Account ... Partner with operations and service teams to create smooth, reliable customer experiences. * Stay ...

Dayton Freight

Account Manager

Council Bluffs, IA

About the Account Manager Role Ready to take the driver's seat in your career? As an Account ... Partner with operations and service teams to create smooth, reliable customer experiences. * Stay ...

Dayton Freight

Account Manager

Council Bluffs, IA · On-site

About the Account Manager Role Ready to take the driver's seat in your career? As an Account ... Partner with operations and service teams to create smooth, reliable customer experiences. * Stay ...

smcnorthamerica

Account Manager

Des Moines, IA

Proactively manages customer satisfaction and service delivery by anticipating potential service ... accounts; recognized and respected by customer's top management team within top-rated accounts

smcnorthamerica

Account Manager

Des Moines, IA

Proactively manages customer satisfaction and service delivery by anticipating potential service ... accounts; recognized and respected by customer's top management team within top-rated accounts

ITC Holdings

Account Manager

Des Moines, IA · On-site

The Account Manager functions as single point of contact between the company and portfolio of ... Demonstrated ability to evaluate customer service efforts to ensure Company is perceived as ...

Varonis

Technical Account Manager

Des Moines, IA · Remote

To be a successful Technical Account Manager you must be a motivated self-starter, be committed to on-going self-development and education and possess strong technical acumen and customer service ...

Corporate Technologies LLC

Account Manager

Cedar Falls, IA · On-site

$45K - $55K/yr

Fast pace work environment Our company is seeking a passionate and motivated Account Manager who is highly experienced in delivering exceptional customer service to our valued customers. The ideal ...

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Showing results 21-40

All JobsCustomer Service Account JobsCustomer Service Account Manager JobsCustomer Service Account Manager Jobs in Iowa

Customer Service Account Manager information

See Iowa salary details

$24.4K

$44.5K

$70.4K

How much do customer service account manager jobs pay per year?

As of Aug 9, 2026, the average yearly pay for customer service account manager in Iowa is $44,456.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,800.00 and $50,700.00 per year, depending on experience, location, and employer.

What is the difference between Customer Service Account Manager vs Customer Support Specialist?

AspectCustomer Service Account ManagerCustomer Support Specialist
CredentialsRelevant experience, sometimes certifications in customer relationship managementBasic customer service training, technical knowledge often preferred
Work EnvironmentClient-facing, account management, strategic planningSupport center, technical troubleshooting, direct customer interaction
Employer & IndustryBusinesses with client accounts, B2B and B2C sectorsCustomer service departments across various industries

The Customer Service Account Manager focuses on maintaining client relationships, strategic account growth, and personalized service. In contrast, the Customer Support Specialist handles technical issues, troubleshooting, and resolving customer inquiries. Both roles require strong communication skills, but the Account Manager emphasizes relationship management, while the Support Specialist concentrates on technical support and problem-solving.

What are the key skills and qualifications needed to thrive as a customer service account manager?

To thrive as a Customer Service Account Manager, you need strong communication, problem-solving abilities, and a background in customer relationship management, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM software such as Salesforce, ticketing systems, and data analysis tools is typically required. Exceptional interpersonal skills, attention to detail, and effective time management make someone stand out in this position. These skills and qualities are crucial for building client trust, resolving issues efficiently, and driving customer satisfaction and retention.

What does a customer service account manager do?

A Customer Service Account Manager acts as the main point of contact between a company and its customers, ensuring their needs and concerns are addressed efficiently. They manage client accounts, resolve issues, and work to build strong relationships to foster loyalty and satisfaction. Their role often includes coordinating with internal teams to deliver solutions, tracking service performance, and identifying opportunities to upsell or renew services. Strong communication, problem-solving, and organizational skills are essential for success in this position.

How does a customer service account manager typically collaborate with sales and technical teams to resolve client issues?

Customer Service Account Managers often act as a bridge between clients and internal teams such as sales and technical support. When a client raises a concern or request, the account manager communicates the specifics to the appropriate department, ensuring that the client’s needs are clearly understood and addressed promptly. They frequently coordinate meetings, share updates, and follow up on action items to guarantee timely resolution. This cross-functional collaboration not only helps in solving issues efficiently but also strengthens client relationships and provides opportunities for upselling or cross-selling relevant solutions.
What are popular job titles related to Customer Service Account Manager jobs in Iowa? For Customer Service Account Manager jobs in Iowa, the most frequently searched job titles are:
What job categories do people searching Customer Service Account Manager jobs in Iowa look for? The top searched job categories for Customer Service Account Manager jobs in Iowa are:
What cities in Iowa are hiring for Customer Service Account Manager jobs? Cities in Iowa with the most Customer Service Account Manager job openings:
Customer Service Account Manager jobs near you
Infographic showing various Customer Service Account Manager job openings in Iowa as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $44,456 per year, or $21.4 per hour.

Account Manager

Rent-A-Center

Des Moines, IA • On-site

$14.45 - $17/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

Job description

Ready to do your best work?
Interested in a minimum starting hourly rate of $14.45 per hour - $17.00 per hour ?
Why should I apply in just a few clicks?
Position Summary
If you're looking for a career with unmatched earning potential you've come to the right place, 99% of our Store Managers, District Managers and Regional Vice Presidents were promoted from within and started in the Account Manager position. This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and pickups, maintaining store standards, and conducting early-stage collections. This role supports sales growth and account health by building strong customer relationships while adhering to the RAC mission statement and core values.
Key Responsibilities
• Oversee an assigned portfolio of accounts while building and maintaining strong customer relationships
• Conduct early-stage collections (1-6 days past due) and meet daily/weekly collection standards
• Maintain account health and secure payment commitments utilizing account management tools
• Complete assigned routes for deliveries, pickups, and account follow-ups
• Deliver white-glove customer service in-store, over the phone, and in customers' homes
• Contribute to sales growth and generate new rental agreements
• Safely transport, install, and handle merchandise
• Maintain showroom standards and company vehicles
• Adhere to all company safety and operational guidelines
Qualifications
• High school diploma or equivalent
• At least 18 years of age
• Valid driver's license with good driving record
• Strong communication and customer service skills
Physical Requirements
• Ability to lift and move heavy merchandise
• Ability to drive a box truck
• Standing and driving for extended periods of time
Schedule & Work Environment
• Full-time, Monday-Saturday
• Sundays off plus one weekday off
• Physically active role requiring lifting, bending, and standing
Benefits
• Rapid growth and advancement opportunities
• Weekly pay
• Paid time off
• Medical, dental, vision, life & disability insurance
• Industry leading 401(k) with company match
• Flexible Spending & Health Savings Accounts
• Supplemental and voluntary insurance options
Equal Opportunity Employer
Rent-A-Center is an equal opportunity employer committed to ensure that all employment decisions are made on a non- discriminatory basis, and without regard to actual or perceived race (the definition of race also includes traits historically associated with race, including, but not limited to, hair texture and braids, locks, and twists), religious creed, color, national origin, ancestry, physical or mental disability, genetic information (including testing and characteristics), sex (including pregnancy, childbirth, lactation and related medical conditions), gender (including gender identity, transgender, and gender expression), age, sexual orientation, citizenship status, veteran status, uniformed servicemember status, or any other consideration protected by federal, state or local law.

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