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Customer Service Account Manager Jobs in Iowa (NOW HIRING)

Rent-A-Center

Account Manager

Ames, IA · On-site

$14.45 - $17/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Rent-A-Center

Account Manager

Cedar Rapids, IA · On-site

$13.73 - $16.15/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Rent-A-Center

Account Manager

Oskaloosa, IA · On-site

$13.73 - $16.15/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Rent-A-Center

Account Manager

Council Bluffs, IA · On-site

$14.45 - $17/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Rent-A-Center

Account Manager

Keokuk, IA · On-site

$13.73 - $16.15/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Lee Agency Inc

Insurance Account Manager

Eldridge, IA · On-site

Account management responsibilities include developing strong relationships with clients ... In this role, you will liaise with cross-functional internal teams (including Customer Service and ...

Truenorth-Companies

Account Manager

Fairfield, IA · On-site

$65 - $90/hr

Proven experience in customer service and/or customer relationship management * Desire to obtain ... accounts simultaneously * Demonstrating a continuous learning mindset by actively seeking ...

Truenorth-Companies

Account Manager

Mechanicsville, IA · On-site

$50 - $80/hr

Proven experience in customer service and/or customer relationship management * Desire to obtain ... accounts simultaneously * Demonstrating a continuous learning mindset by actively seeking ...

Lee Agency Inc

Insurance Account Manager

Eldridge, IA · On-site

$55 - $85/hr

Account management responsibilities include developing strong relationships with clients ... In this role, you will liaise with cross-functional internal teams (including Customer Service and ...

Van Meter

Account Manager

Urbandale, IA · On-site

The Account Manager plays a crucial role in supporting our purpose of creating lasting value for ... Provide excellent customer service for existing customers by providing solutions, managing projects ...

Socket.dev

Account Manager

Urbandale, IA · On-site

$50 - $70/hr

The Account Manager plays a crucial role in supporting our purpose of creating lasting value for ... Provide excellent customer service for existing customers by providing solutions, managing projects ...

New

Van Meter Inc

Account Manager

Urbandale, IA · On-site

The Account Manager plays a crucial role in supporting our purpose of creating lasting value for ... Provide excellent customer service for existing customers by providing solutions, managing projects ...

Van Meter Inc.

Account Manager

Urbandale, IA · On-site

The Account Manager plays a crucial role in supporting our purpose of creating lasting value for ... Provide excellent customer service for existing customers by providing solutions, managing projects ...

TrueNorth Companies

Account Manager

Fairfield, IA · On-site

Account Managers manage a portfolio of accounts, ensuring their satisfaction, and the retention of ... Proven experience in customer service and/or customer relationship management * Desire to obtain ...

TrueNorth Companies

Account Manager

Parkersburg, IA · On-site

Account Managers manage a portfolio of accounts, ensuring their satisfaction, and the retention of ... Proven experience in customer service and/or customer relationship management * Desire to obtain ...

TrueNorth Companies

Account Manager

Osage, IA · On-site

Proven experience in customer service and/or customer relationship management * Desire to obtain ... accounts simultaneously * Demonstrating a continuous learning mindset by actively seeking ...

New

EXPLORING LLC

Account Manager

Nevada, IA · On-site

$52 - $68/hr

Outstanding customer service and relationship-building skills * Exceptional organizational and time management abilities * Strong verbal and written communication skills * Ability to manage multiple ...

New

Perficut

Account Manager

Council Bluffs, IA · On-site

As an Account Manager, you'll: * Build and foster relationships with clients and ensure ... quality service within budget. * Manage all customer communication within client portfolio.

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Showing results 21-40

All JobsCustomer Service Account JobsCustomer Service Account Manager JobsCustomer Service Account Manager Jobs in Iowa

Customer Service Account Manager information

See Iowa salary details

$24.4K

$44.5K

$70.4K

How much do customer service account manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for customer service account manager in Iowa is $44,456.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,800.00 and $50,700.00 per year, depending on experience, location, and employer.

What does a customer service account manager do?

A Customer Service Account Manager acts as the main point of contact between a company and its customers, ensuring their needs and concerns are addressed efficiently. They manage client accounts, resolve issues, and work to build strong relationships to foster loyalty and satisfaction. Their role often includes coordinating with internal teams to deliver solutions, tracking service performance, and identifying opportunities to upsell or renew services. Strong communication, problem-solving, and organizational skills are essential for success in this position.

What are the key skills and qualifications needed to thrive as a customer service account manager?

To thrive as a Customer Service Account Manager, you need strong communication, problem-solving abilities, and a background in customer relationship management, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM software such as Salesforce, ticketing systems, and data analysis tools is typically required. Exceptional interpersonal skills, attention to detail, and effective time management make someone stand out in this position. These skills and qualities are crucial for building client trust, resolving issues efficiently, and driving customer satisfaction and retention.

How does a customer service account manager typically collaborate with sales and technical teams to resolve client issues?

Customer Service Account Managers often act as a bridge between clients and internal teams such as sales and technical support. When a client raises a concern or request, the account manager communicates the specifics to the appropriate department, ensuring that the client’s needs are clearly understood and addressed promptly. They frequently coordinate meetings, share updates, and follow up on action items to guarantee timely resolution. This cross-functional collaboration not only helps in solving issues efficiently but also strengthens client relationships and provides opportunities for upselling or cross-selling relevant solutions.

What is the difference between Customer Service Account Manager vs Customer Support Specialist?

AspectCustomer Service Account ManagerCustomer Support Specialist
CredentialsRelevant experience, sometimes certifications in customer relationship managementBasic customer service training, technical knowledge often preferred
Work EnvironmentClient-facing, account management, strategic planningSupport center, technical troubleshooting, direct customer interaction
Employer & IndustryBusinesses with client accounts, B2B and B2C sectorsCustomer service departments across various industries

The Customer Service Account Manager focuses on maintaining client relationships, strategic account growth, and personalized service. In contrast, the Customer Support Specialist handles technical issues, troubleshooting, and resolving customer inquiries. Both roles require strong communication skills, but the Account Manager emphasizes relationship management, while the Support Specialist concentrates on technical support and problem-solving.

How much does a customer service account manager get paid?

The average salary for a customer service account manager typically ranges from $45,000 to $75,000 per year, depending on experience, industry, and location. Salaries can be higher with additional certifications or in larger companies, and some roles may include bonuses or commissions based on performance.

What is the role of a customer service account manager?

A customer service account manager is responsible for maintaining and strengthening relationships with clients, ensuring their needs are met, and resolving issues promptly. They often coordinate between the client and internal teams, utilize CRM tools, and aim to improve customer satisfaction and retention.

What are popular job titles related to Customer Service Account Manager jobs in Iowa?

For Customer Service Account Manager jobs in Iowa, the most frequently searched job titles are:

What job categories do people searching Customer Service Account Manager jobs in Iowa look for?

The top searched job categories for Customer Service Account Manager jobs in Iowa are:

What cities in Iowa are hiring for Customer Service Account Manager jobs?

Cities in Iowa with the most Customer Service Account Manager job openings:

Customer Service Account Manager jobs near you
Infographic showing various Customer Service Account Manager job openings in Iowa as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $44,456 per year, or $21.4 per hour.

Account Manager

Rent-A-Center

Ames, IA • On-site

$14.45 - $17/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 23 days ago

Key responsibilities

  • Manage rental accounts by delivering customer service, selling new products, and building customer relationships.

  • Complete deliveries, pickups, and account follow-ups while maintaining store standards and adhering to safety guidelines.

  • Conduct early-stage collections and maintain account health by securing payment commitments.

Job description

Ready to do your best work?
Interested in a minimum starting hourly rate of $14.45 per hour - $17.00 per hour ?
Why should I apply in just a few clicks?
Position Summary
If you're looking for a career with unmatched earning potential you've come to the right place, 99% of our Store Managers, District Managers and Regional Vice Presidents were promoted from within and started in the Account Manager position. This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and pickups, maintaining store standards, and conducting early-stage collections. This role supports sales growth and account health by building strong customer relationships while adhering to the RAC mission statement and core values.
Key Responsibilities
• Oversee an assigned portfolio of accounts while building and maintaining strong customer relationships
• Conduct early-stage collections (1-6 days past due) and meet daily/weekly collection standards
• Maintain account health and secure payment commitments utilizing account management tools
• Complete assigned routes for deliveries, pickups, and account follow-ups
• Deliver white-glove customer service in-store, over the phone, and in customers' homes
• Contribute to sales growth and generate new rental agreements
• Safely transport, install, and handle merchandise
• Maintain showroom standards and company vehicles
• Adhere to all company safety and operational guidelines
Qualifications
• High school diploma or equivalent
• At least 18 years of age
• Valid driver's license with good driving record
• Strong communication and customer service skills
Physical Requirements
• Ability to lift and move heavy merchandise
• Ability to drive a box truck
• Standing and driving for extended periods of time
Schedule & Work Environment
• Full-time, Monday-Saturday
• Sundays off plus one weekday off
• Physically active role requiring lifting, bending, and standing
Benefits
• Rapid growth and advancement opportunities
• Weekly pay
• Paid time off
• Medical, dental, vision, life & disability insurance
• Industry leading 401(k) with company match
• Flexible Spending & Health Savings Accounts
• Supplemental and voluntary insurance options
Equal Opportunity Employer
Rent-A-Center is an equal opportunity employer committed to ensure that all employment decisions are made on a non- discriminatory basis, and without regard to actual or perceived race (the definition of race also includes traits historically associated with race, including, but not limited to, hair texture and braids, locks, and twists), religious creed, color, national origin, ancestry, physical or mental disability, genetic information (including testing and characteristics), sex (including pregnancy, childbirth, lactation and related medical conditions), gender (including gender identity, transgender, and gender expression), age, sexual orientation, citizenship status, veteran status, uniformed servicemember status, or any other consideration protected by federal, state or local law.

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