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Customer Service Account Manager Jobs in Iowa (NOW HIRING)

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Technical Service Account Manager

Cedar Rapids, IA · On-site +1

We partner with customers around the world to deliver sustainable, sciencebased innovations that ... The Technical Service Account Manager in Grain Processing will be directly responsible for ...

Rent-A-Center

Account Manager

Muscatine, IA · On-site

$13.73 - $16.15/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Rent-A-Center

Account Manager

Keokuk, IA · On-site

$13.73 - $16.15/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Rent-A-Center

Account Manager

Cedar Rapids, IA · On-site

$13.73 - $16.15/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Rent-A-Center

Account Manager

Dubuque, IA · On-site

$15 - $16.15/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Rent-A-Center

Account Manager

Iowa City, IA · On-site

$13.73 - $16.15/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Rent-A-Center

Account Manager

Des Moines, IA · On-site

$14.45 - $17/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Rent-A-Center

Account Manager

Davenport, IA · On-site

$14.45 - $17/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Rent-A-Center

Account Manager

Fort Dodge, IA · On-site

$13.01 - $15.30/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Rent-A-Center

Account Manager

Dubuque, IA · On-site

$15 - $16.15/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Rent-A-Center

Account Manager

Keokuk, IA · On-site

$13.73 - $16.15/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Rent-A-Center

Account Manager

Muscatine, IA · On-site

$13.73 - $16.15/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Rent-A-Center

Account Manager

Iowa City, IA · On-site

$13.73 - $16.15/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Rent-A-Center

Account Manager

Waterloo, IA · On-site

$16.15 - $17.36/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

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All JobsCustomer Service Account JobsCustomer Service Account Manager JobsCustomer Service Account Manager Jobs in Iowa

Customer Service Account Manager information

See Iowa salary details

$24.4K

$44.5K

$70.4K

How much do customer service account manager jobs pay per year?

As of Aug 9, 2026, the average yearly pay for customer service account manager in Iowa is $44,456.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,800.00 and $50,700.00 per year, depending on experience, location, and employer.

What is the difference between Customer Service Account Manager vs Customer Support Specialist?

AspectCustomer Service Account ManagerCustomer Support Specialist
CredentialsRelevant experience, sometimes certifications in customer relationship managementBasic customer service training, technical knowledge often preferred
Work EnvironmentClient-facing, account management, strategic planningSupport center, technical troubleshooting, direct customer interaction
Employer & IndustryBusinesses with client accounts, B2B and B2C sectorsCustomer service departments across various industries

The Customer Service Account Manager focuses on maintaining client relationships, strategic account growth, and personalized service. In contrast, the Customer Support Specialist handles technical issues, troubleshooting, and resolving customer inquiries. Both roles require strong communication skills, but the Account Manager emphasizes relationship management, while the Support Specialist concentrates on technical support and problem-solving.

What are the key skills and qualifications needed to thrive as a customer service account manager?

To thrive as a Customer Service Account Manager, you need strong communication, problem-solving abilities, and a background in customer relationship management, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM software such as Salesforce, ticketing systems, and data analysis tools is typically required. Exceptional interpersonal skills, attention to detail, and effective time management make someone stand out in this position. These skills and qualities are crucial for building client trust, resolving issues efficiently, and driving customer satisfaction and retention.

What does a customer service account manager do?

A Customer Service Account Manager acts as the main point of contact between a company and its customers, ensuring their needs and concerns are addressed efficiently. They manage client accounts, resolve issues, and work to build strong relationships to foster loyalty and satisfaction. Their role often includes coordinating with internal teams to deliver solutions, tracking service performance, and identifying opportunities to upsell or renew services. Strong communication, problem-solving, and organizational skills are essential for success in this position.

How does a customer service account manager typically collaborate with sales and technical teams to resolve client issues?

Customer Service Account Managers often act as a bridge between clients and internal teams such as sales and technical support. When a client raises a concern or request, the account manager communicates the specifics to the appropriate department, ensuring that the client’s needs are clearly understood and addressed promptly. They frequently coordinate meetings, share updates, and follow up on action items to guarantee timely resolution. This cross-functional collaboration not only helps in solving issues efficiently but also strengthens client relationships and provides opportunities for upselling or cross-selling relevant solutions.
What are popular job titles related to Customer Service Account Manager jobs in Iowa? For Customer Service Account Manager jobs in Iowa, the most frequently searched job titles are:
What job categories do people searching Customer Service Account Manager jobs in Iowa look for? The top searched job categories for Customer Service Account Manager jobs in Iowa are:
What cities in Iowa are hiring for Customer Service Account Manager jobs? Cities in Iowa with the most Customer Service Account Manager job openings:
Customer Service Account Manager jobs near you
Infographic showing various Customer Service Account Manager job openings in Iowa as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $44,456 per year, or $21.4 per hour.

Customer Service & Account Coordinator

Mrs. Clark's Foods

Ankeny, IA

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 25 days ago

Job description

Description

Mrs. Clark's Foods is a family-owned company with a proud history of producing high-quality food products for over a century. We take pride in our strong team culture, commitment to quality, and dedication to delivering exceptional service to our customers. If you thrive in a fast-paced environment and enjoy solving operational challenges while leading a team, this role offers the opportunity to make a meaningful impact on our daily operations.

The Customer Service & Account Coordinator serves as a key liaison between Mrs. Clark's and its customers, ensuring seamless order execution, data accuracy, and proactive account management. This role is responsible for supporting customer relationships while partnering cross-functionally with Planning, Production, and Warehouse teams to deliver best-in-class service and operational efficiency.

This position plays a critical role in maintaining system integrity, managing inventory alignment with customer demand, and driving continuous improvement in customer-facing processes.


Key ResponsibilitiesCustomer & Account Management
  • Serve as primary point of contact for assigned customer accounts 
  • Build strong relationships through proactive communication and responsiveness 
  • Manage account complexities, including unique customer requirements, order patterns, and service expectations 
  • Anticipate customer needs and provide solutions that support long-term partnership growth 
Order & System Execution
  • Enter, manage, and monitor customer orders across internal systems and customer portals 
  • Ensure accuracy and timeliness of all order-related data 
  • Execute updates across planning systems, ensuring alignment between customer demand and internal operations 
  • Troubleshoot and resolve order discrepancies, delays, or service issues 
Inventory & Demand Coordination
  • Monitor inventory levels tied to customer demand and forecasts 
  • Identify and address slow-moving or excess materials in collaboration with customers and internal teams 
  • Partner with Planning and Production to align supply with customer requirements 
  • Support initiatives to improve inventory turns and reduce waste 
Data Integrity & System Accuracy
  • Maintain accurate and up-to-date data across ERP systems, planning tools, and customer portals 
  • Validate and cross-check information to ensure consistency across platforms 
  • Support continuous improvement of data processes and reporting accuracy 
Process Ownership & Continuous Improvement
  • Own and evolve business routings, including post-event tracking, performance updates, and SOP documentation 
  • Identify gaps in processes and implement improvements to enhance efficiency and customer experience 
  • Support KPI tracking and reporting related to service, order accuracy, and fulfillment performance 
Cross-Functional Collaboration
  • Partner with Warehouse, Production, Quality, and Planning teams to ensure customer expectations are met 
  • Communicate customer priorities and changes to internal stakeholders 
  • Support issue resolution through coordinated problem-solving 



Requirements

Qualifications:

  • 2+ years of experience in customer service, supply chain, logistics, or account coordination 
  • Experience working in a manufacturing or distribution environment preferred 
  • Strong attention to detail and ability to manage multiple priorities in a fast-paced environment  
  • Proficiency in ERP systems, Microsoft Excel, and customer portals 
  • Excellent communication, problem-solving, and organizational skills 
  • Ability to analyze data and make informed decisions 

Benefits:

  • Health, Vision, & Dental Insurance- eligible after 90 days
  • Vacation, paid sick days/PTO- begin accruing at 90 days
  • 401(k), with company matching
  • Life Insurance
  • Flexible Spending Account / Health Savings Account
  • Short-Term Disability and Long-Term Disability Insurance
  • Paid Holidays


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