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Customer Service Account Manager Jobs in Indiana

Service Account Executive

Franklin, IN · On-site

$60K - $90K/yr

... Service Account Executive to drive growth for our Indianapolis Service Division ... This is a customer-facing, results-driven role. So if you love building relationships, managing ...

Service Account Executive

Franklin, IN · On-site

$60K - $90K/yr

... Service Account Executive to drive growth for our Indianapolis Service Division ... This is a customer-facing, results-driven role. So if you love building relationships, managing ...

Service Account Executive

Franklin, IN · On-site

$60K - $90K/yr

... Service Account Executive to drive growth for our Indianapolis Service Division ... This is a customer-facing, results-driven role. So if you love building relationships, managing ...

A successful Account Manager demonstrates excellence in technical competency, customer service, account retention, commercial aptitude, business development, and leadership. Key Characteristics ...

Account Manager

Elkhart, IN · On-site

$85K - $105K/yr

A successful Account Manager demonstrates excellence in technical competency, customer service, account retention, commercial aptitude, business development, and leadership. Key Characteristics ...

Account Manager

Elkhart, IN · On-site +1

$85K - $105K/yr

A successful Account Manager demonstrates excellence in technical competency, customer service, account retention, commercial aptitude, business development, and leadership. Key Characteristics ...

Showing results 21-40

Customer Service Account Manager information

See Indiana salary details

$24.7K

$45K

$71.4K

How much do customer service account manager jobs pay per year?

As of Aug 9, 2026, the average yearly pay for customer service account manager in Indiana is $45,038.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,200.00 and $51,400.00 per year, depending on experience, location, and employer.

What is the difference between Customer Service Account Manager vs Customer Support Specialist?

AspectCustomer Service Account ManagerCustomer Support Specialist
CredentialsRelevant experience, sometimes certifications in customer relationship managementBasic customer service training, technical knowledge often preferred
Work EnvironmentClient-facing, account management, strategic planningSupport center, technical troubleshooting, direct customer interaction
Employer & IndustryBusinesses with client accounts, B2B and B2C sectorsCustomer service departments across various industries

The Customer Service Account Manager focuses on maintaining client relationships, strategic account growth, and personalized service. In contrast, the Customer Support Specialist handles technical issues, troubleshooting, and resolving customer inquiries. Both roles require strong communication skills, but the Account Manager emphasizes relationship management, while the Support Specialist concentrates on technical support and problem-solving.

What are the key skills and qualifications needed to thrive as a customer service account manager?

To thrive as a Customer Service Account Manager, you need strong communication, problem-solving abilities, and a background in customer relationship management, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM software such as Salesforce, ticketing systems, and data analysis tools is typically required. Exceptional interpersonal skills, attention to detail, and effective time management make someone stand out in this position. These skills and qualities are crucial for building client trust, resolving issues efficiently, and driving customer satisfaction and retention.

What does a customer service account manager do?

A Customer Service Account Manager acts as the main point of contact between a company and its customers, ensuring their needs and concerns are addressed efficiently. They manage client accounts, resolve issues, and work to build strong relationships to foster loyalty and satisfaction. Their role often includes coordinating with internal teams to deliver solutions, tracking service performance, and identifying opportunities to upsell or renew services. Strong communication, problem-solving, and organizational skills are essential for success in this position.

How does a customer service account manager typically collaborate with sales and technical teams to resolve client issues?

Customer Service Account Managers often act as a bridge between clients and internal teams such as sales and technical support. When a client raises a concern or request, the account manager communicates the specifics to the appropriate department, ensuring that the client’s needs are clearly understood and addressed promptly. They frequently coordinate meetings, share updates, and follow up on action items to guarantee timely resolution. This cross-functional collaboration not only helps in solving issues efficiently but also strengthens client relationships and provides opportunities for upselling or cross-selling relevant solutions.
What are the most commonly searched types of Customer Service Account jobs in Indiana? The most popular types of Customer Service Account jobs in Indiana are:
What are popular job titles related to Customer Service Account Manager jobs in Indiana? For Customer Service Account Manager jobs in Indiana, the most frequently searched job titles are:
What cities in Indiana are hiring for Customer Service Account Manager jobs? Cities in Indiana with the most Customer Service Account Manager job openings:
Infographic showing various Customer Service Account Manager job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $45,038 per year, or $21.7 per hour.

Account Manager - Customer Service & Sales

Ethos Management

Hammond, IN • On-site

Full-time

Re-posted 9 days ago


Job description

Company Description

Ethos Management is a private Brand Marketing & Management Firm, we are partnered with some of the most well known fortune 100 clients within the technology, entertainment, television, security, utility, energy, and government telecommunication industries.

Job Description

Professionals with customer service experience are wanted to fill our Account Manager position.

We are currently accepting applications from individuals with experience working in customer service, customer relations, and customer support to work as part of our team. Account Managers will receive training to ensure they have all the skills and knowledge that they require to be successful in this high energy industry. We are seeking candidates that are outgoing, personable & comfortable working in a team environment with a focus on customer satisfaction and professional development.

Team based training sessions ensure that each person in our company has the opportunity to learn from our top representatives. We promote growth from within and encourage our team to work together to reach client & customer goals and improve skills. Specialized training will prepare individuals to work with customers to provide a unique and pleasant sales experience, which fosters acquisition of quality customers and long term customer loyalty.



Qualifications

Job Description/Responsibilities:

  • Contribute to a positive & energetic environment
  • Maintain professional standards in marketing, sales & customer service
  • Customer interaction to promote products & services
  • Participate in daily training sessions & campaign meetings
  • New account acquisition & customer retention
  • Interact with customers daily to review current promotions, provide service quotes and sign on new accounts
  • Conduct credit checks for potential customers
  • Work strategically on a lead-based sale campaign
  • Paperwork & lead disposition as needed


Job Requirements

Qualifications

  • 4 year degree preferred
  • Desire to participate in professional development and take on new responsibilities
  • Self-motivated and comfortable working both independently and as part of a team
  • Customer service or customer relationship experience
  • Ability to perform at a high level in a fast paced environment
  • Reliable transportation is a required!


In the previous years we have been able to provide exceptional training for customer service, marketing, and sales management and we have expanded to multiple locations nationally. We continue to train within our company to maintain the values and integrity that have allowed us to become one of the fastest growing outsourced providers for consultative customer sales in our market. We are currently hiring representatives to work and expand our client's campaign in the Indiana market.

Additional Information

Position Benefits


  • Competitive Compensation- Weekly Pay
  • Merit Based Advancement
  • Exciting Bonuses & Incentive Plan
  • Company Events
  • Fun Work Environment