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Customer Service Account Manager Jobs in Florida

Field Service Account Manager

Tampa, FL · On-site

$80K - $90K/yr

The Account Manager will build and maintain strong customer relationships while identifying opportunities to grow profitable Field Services revenue. Why work for Clean Harbors? * Health and Safety is ...

Field Service Account Manager

Tampa, FL · On-site

$80K - $90K/yr

The Account Manager will build and maintain strong customer relationships while identifying opportunities to grow profitable Field Services revenue. Why work for Clean Harbors? * Health and Safety is ...

Field Service Account Manager

Tampa, FL · On-site

$80K - $90K/yr

The Account Manager will build and maintain strong customer relationships while identifying opportunities to grow profitable Field Services revenue. Why work for Clean Harbors? * Health and Safety is ...

The Account Manager will build and maintain strong customer relationships while identifying opportunities to grow profitable Field Services revenue. Why work for Clean Harbors? * Health and Safety is ...

Showing results 21-40

Customer Service Account Manager information

See Florida salary details

$19.4K

$35.4K

$56K

How much do customer service account manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for customer service account manager in Florida is $35,370.00, according to ZipRecruiter salary data. Most workers in this role earn between $27,600.00 and $40,400.00 per year, depending on experience, location, and employer.

What does a customer service account manager do?

A Customer Service Account Manager acts as the main point of contact between a company and its customers, ensuring their needs and concerns are addressed efficiently. They manage client accounts, resolve issues, and work to build strong relationships to foster loyalty and satisfaction. Their role often includes coordinating with internal teams to deliver solutions, tracking service performance, and identifying opportunities to upsell or renew services. Strong communication, problem-solving, and organizational skills are essential for success in this position.

What are the key skills and qualifications needed to thrive as a customer service account manager?

To thrive as a Customer Service Account Manager, you need strong communication, problem-solving abilities, and a background in customer relationship management, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM software such as Salesforce, ticketing systems, and data analysis tools is typically required. Exceptional interpersonal skills, attention to detail, and effective time management make someone stand out in this position. These skills and qualities are crucial for building client trust, resolving issues efficiently, and driving customer satisfaction and retention.

How does a customer service account manager typically collaborate with sales and technical teams to resolve client issues?

Customer Service Account Managers often act as a bridge between clients and internal teams such as sales and technical support. When a client raises a concern or request, the account manager communicates the specifics to the appropriate department, ensuring that the client’s needs are clearly understood and addressed promptly. They frequently coordinate meetings, share updates, and follow up on action items to guarantee timely resolution. This cross-functional collaboration not only helps in solving issues efficiently but also strengthens client relationships and provides opportunities for upselling or cross-selling relevant solutions.

What is the difference between Customer Service Account Manager vs Customer Support Specialist?

AspectCustomer Service Account ManagerCustomer Support Specialist
CredentialsRelevant experience, sometimes certifications in customer relationship managementBasic customer service training, technical knowledge often preferred
Work EnvironmentClient-facing, account management, strategic planningSupport center, technical troubleshooting, direct customer interaction
Employer & IndustryBusinesses with client accounts, B2B and B2C sectorsCustomer service departments across various industries

The Customer Service Account Manager focuses on maintaining client relationships, strategic account growth, and personalized service. In contrast, the Customer Support Specialist handles technical issues, troubleshooting, and resolving customer inquiries. Both roles require strong communication skills, but the Account Manager emphasizes relationship management, while the Support Specialist concentrates on technical support and problem-solving.

How much does a customer service account manager get paid?

The average salary for a customer service account manager typically ranges from $45,000 to $75,000 per year, depending on experience, industry, and location. Salaries can be higher with additional certifications or in larger companies, and some roles may include bonuses or commissions based on performance.

What is the role of a customer service account manager?

A customer service account manager is responsible for maintaining and strengthening relationships with clients, ensuring their needs are met, and resolving issues promptly. They often coordinate between the client and internal teams, utilize CRM tools, and aim to improve customer satisfaction and retention.

What are the most commonly searched types of Customer Service Account jobs in Florida?

The most popular types of Customer Service Account jobs in Florida are:

What are popular job titles related to Customer Service Account Manager jobs in Florida?

For Customer Service Account Manager jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Customer Service Account Manager jobs in Florida look for?

The top searched job categories for Customer Service Account Manager jobs in Florida are:

What cities in Florida are hiring for Customer Service Account Manager jobs?

Cities in Florida with the most Customer Service Account Manager job openings:

Infographic showing various Customer Service Account Manager job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $35,370 per year, or $17 per hour.

Customer Service (Account Coordinator)

Cosmetic Solutions

Boca Raton, FL

Full-time

Re-posted 13 days ago


Job description

Who we are:

Cosmetic Solutions is a leader in the development and manufacturing of scientifically proven, innovative personal care products. With a focus on, face, body, hair, OTC, and professional use formulations, we create some of the most cost effective, high quality and powerful products on the market. 

Providing world class services to up and coming businesses, large established brands, physicians, estheticians and other skin care professionals; we specialize in research & development, custom formulation, graphic design, manufacturing, packaging and delivery. 

Job Title: Account Coordinator        

The Account Coordinator plays a vital role in client relationship management, responsible for various aspects of support that enhance the client experience. This role involves collaborating with Account Executives and Business Development to provide seamless service to clients by managing tasks such new product sample management,  internal order management, customer-supplied material management, finished goods shipping, and addressing production timing escalations. The Account Coordinator ensures efficient operations and client satisfaction, contributing to the overall success of the business.

Organizational Relationships

Reports to: Vice President of Commercialization

Responsibilities will include, but are not limited to:

  •  Product Sample Management: Oversee the process of managing new product samples, ensuring timely delivery to clients, and maintaining clear communication throughout the sample phase.
  • Customer Supplied Material Management: Liaise with customers to coordinate the delivery and receipt of customer-supplied materials, including tracking ETAs and packing slips. Create internal purchase orders as necessary.
  • Management of Sample Stock: Manage inventory and replenishment requests to ensure an adequate sample stock is available to the Sales Team.
  • Finished Goods Sample Shipping: Facilitate and manage the shipping of finished goods between the client and the internal shipping department, ensuring orders reach their destination on time and in excellent condition.
  • Order Processing: Process customer purchase orders and maintain accurate order information within internal systems. Review order details for completeness and accuracy, coordinate with the Account Executive regarding discrepancies or required changes, and support order revisions and updates as directed.
  • Open Order Report Management: Maintain and update open order reports, ensuring information is accurate and current. Monitor orders for potential delays, risks, or discrepancies, summarize key updates and issues, and communicate findings to the Account Executive for follow-up and customer communication as needed.
  • Collaborative Support: Assist Account Management and Business Development Teams in various support tasks to enhance client service and ensure seamless operations.
  • Administrative Support: Provide general administrative support as needed to contribute to overall departmental efficiency.

Requirements:

  • Proven admin or assistant experience
  • Ability to manage multiple assignments simultaneously
  • Positive attitude for a high paced work environment
  • Excellent time management skills and ability to multi-task and prioritize work
  • Attention to detail and problem solving skills
  • Excellent written and verbal communication skills
  • Strong organizational and planning skills
  • Proficient in MS Office (Excel, Word, Powerpoint, etc.)
  • Entry level, previous administrative experience a plus
  • Associates Degree or equivalent

Equal Employment Opportunity

Cosmetic Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.