Customer Service Account Representative Architectural Products Group Brooksville, Florida, United States | Nephi, Utah, United States Job ID: 526653 Oldcastle, a CRH company, is reinventing what ...
Customer Service Account Representative Architectural Products Group Brooksville, Florida, United States | Nephi, Utah, United States Job ID: 526653 Oldcastle, a CRH company, is reinventing what ...
Job Summary A Customer Service Account Manager will serve as the primary point of contact for assigned accounts ensuring exceptional customer satisfaction by managing client relationships, addressing ...
Job Summary A Customer Service Account Manager will serve as the primary point of contact for assigned accounts ensuring exceptional customer satisfaction by managing client relationships, addressing ...
... Account Executives and Business Development to provide seamless service to clients by managing ... Associates Degree or equivalent Equal Employment Opportunity Cosmetic Solutions is an equal ...
... Account Executives and Business Development to provide seamless service to clients by managing ... Associates Degree or equivalent Equal Employment Opportunity Cosmetic Solutions is an equal ...
... Account Executives and Business Development to provide seamless service to clients by managing ... Associates Degree or equivalent Equal Employment Opportunity Cosmetic Solutions is an equal ...
... Account Executives and Business Development to provide seamless service to clients by managing ... Associates Degree or equivalent Equal Employment Opportunity Cosmetic Solutions is an equal ...
The Customer Service & Account Manager is responsible for overseeing advanced Customer Service operations, managing Senior Customer Service Representatives, Account Specialists, and supporting ...
Quick apply
The Customer Service & Account Manager is responsible for overseeing advanced Customer Service operations, managing Senior Customer Service Representatives, Account Specialists, and supporting ...
The Customer Service & Account Manager is responsible for overseeing advanced Customer Service operations, managing Senior Customer Service Representatives, Account Specialists, and supporting ...
The Customer Service & Account Manager is responsible for overseeing advanced Customer Service operations, managing Senior Customer Service Representatives, Account Specialists, and supporting ...
... Account Executives and Business Development to provide seamless service to clients by managing ... Associates Degree or equivalent Equal Employment Opportunity Cosmetic Solutions is an equal ...
... Account Executives and Business Development to provide seamless service to clients by managing ... Associates Degree or equivalent Equal Employment Opportunity Cosmetic Solutions is an equal ...
... Account Executives and Business Development to provide seamless service to clients by managing ... Associates Degree or equivalent Equal Employment Opportunity Cosmetic Solutions is an equal ...
... Account Executives and Business Development to provide seamless service to clients by managing ... Associates Degree or equivalent Equal Employment Opportunity Cosmetic Solutions is an equal ...
The Customer Service & Account Manager is responsible for overseeing advanced Customer Service operations, managing Senior Customer Service Representatives, Account Specialists, and supporting ...
The Customer Service & Account Manager is responsible for overseeing advanced Customer Service operations, managing Senior Customer Service Representatives, Account Specialists, and supporting ...
We are looking for a Customer Service Account Manager with the drive and capability to grow into a supervisory role as our team scales. You'll start as a hands-on product expert owning customer ...
We are looking for a Customer Service Account Manager with the drive and capability to grow into a supervisory role as our team scales. You'll start as a hands-on product expert owning customer ...
We are looking for a Customer Service Account Manager with the drive and capability to grow into a supervisory role as our team scales. You'll start as a hands-on product expert owning customer ...
Quick apply
We are looking for a Customer Service Account Manager with the drive and capability to grow into a supervisory role as our team scales. You'll start as a hands-on product expert owning customer ...
We are looking for a Customer Service Account Manager with the drive and capability to grow into a supervisory role as our team scales. You'll start as a hands-on product expert owning customer ...
We are looking for a Customer Service Account Manager with the drive and capability to grow into a supervisory role as our team scales. You'll start as a hands-on product expert owning customer ...
We are looking for a Customer Service Account Manager with the drive and capability to grow into a supervisory role as our team scales. You'll start as a hands-on product expert owning customer ...
We are looking for a Customer Service Account Manager with the drive and capability to grow into a supervisory role as our team scales. You'll start as a hands-on product expert owning customer ...
Customer Service & Account Support Specialist
Pompano Beach, FL · On-site
$37K - $45K/yr
Customer Service Associate | Account Support & Sales DevelopmentAbout PTL ONE PTL ONE is seeking an experienced Customer Service Associate to join our growing team. This position is ideal for a ...
Quick apply
Customer Service & Account Support Specialist
Pompano Beach, FL · On-site
$37K - $45K/yr
Customer Service Associate | Account Support & Sales DevelopmentAbout PTL ONE PTL ONE is seeking an experienced Customer Service Associate to join our growing team. This position is ideal for a ...
As a Latin America Payments Client Service Account Manager, you will serve Latin America clients on their cash management necessities.Between these clients are important Latin America large ...
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As a Latin America Payments Client Service Account Manager, you will serve Latin America clients on their cash management necessities.Between these clients are important Latin America large ...
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As a Latin America Payments Client Service Account Manager, you will serve Latin America clients on their cash management necessities. Between these clients are important Latin America large ...
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As a Latin America Payments Client Service Account Manager, you will serve Latin America clients on their cash management necessities. Between these clients are important Latin America large ...
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Growing together The Associate Service Account Manager serves as a key liaison between university ... Strong communication and customer service skills are essential for delivering accurate guidance and ...
Growing together The Associate Service Account Manager serves as a key liaison between university ... Strong communication and customer service skills are essential for delivering accurate guidance and ...
Comply with general and Client specific Service Level Agreements (SLAs). * Escalate items that are not resolved in accordance with SLAs to Tier 2 level colleagues or Team Lead. * Documentation of ...
Comply with general and Client specific Service Level Agreements (SLAs). * Escalate items that are not resolved in accordance with SLAs to Tier 2 level colleagues or Team Lead. * Documentation of ...
Account Associate - State Farm Agent Team Member
Fort Walton Beach, FL · On-site
$55 - $90/hr
Account Associate - State Farm Agent Team Member Full Time in Fort Walton Beach, FL 32547 Role ... You improve the lives of our customers by proactively marketing relevant products and services.
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Account Associate - State Farm Agent Team Member
Fort Walton Beach, FL · On-site
$55 - $90/hr
Account Associate - State Farm Agent Team Member Full Time in Fort Walton Beach, FL 32547 Role ... You improve the lives of our customers by proactively marketing relevant products and services.
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Account Associate - State Farm Agent Team Member Full Time in Lakeland - FL * Simple IRA * Bonus ... You improve the lives of our customers by proactively marketing relevant products and services.
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Account Associate - State Farm Agent Team Member
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Account Associate - State Farm Agent Team Member Full Time in Lakeland - FL * Simple IRA * Bonus ... You improve the lives of our customers by proactively marketing relevant products and services.
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Customer Service Account Associate information
Is a customer service account associate a good entry-level position?
A customer service account associate is typically considered a good entry-level position because it requires basic communication and problem-solving skills, often with minimal prior experience. It provides opportunities to develop customer service, communication, and technical skills, which can be valuable for advancing in related roles. The job usually involves working with customer accounts, using CRM tools, and following company procedures, making it accessible for those starting their careers.
What does a customer service account associate do?
A customer service account associate manages client accounts by addressing inquiries, resolving issues, and providing support to ensure customer satisfaction. They often use customer relationship management (CRM) tools and need strong communication skills to handle various customer needs efficiently.
What are the most commonly searched types of Customer Service Account jobs in Florida?
The most popular types of Customer Service Account jobs in Florida are:
What cities in Florida are hiring for Customer Service Account Associate jobs?
Cities in Florida with the most Customer Service Account Associate job openings:
Full-time
Medical, Dental, Retirement
Re-posted 10 days ago
Job description
Customer Service Account Representative
Architectural Products Group
Brooksville, Florida, United States | Nephi, Utah, United States
Job ID: 526653
Oldcastle, a CRH company, is reinventing what's possible in building solutions. We are the leading provider of innovative outdoor living products and utility infrastructure solutions for the water, energy, and communications markets throughout North America. We're a trusted and strategic partner to engineers, contractors, distributors, specifiers, retailers, and homeowners alike as the manufacturer of precast concrete, polymer concrete, and plastic infrastructure products. Our portfolio of brands includes Oldcastle APG, Oldcastle Infrastructure, Belgard® hardscape, Echelon® Masonry, RDI® railing, Catalyst™ Fence Solutions, Sakrete® packaged concrete, Amerimix® mortar, Pebble Technology International® pool finishes, and Techniseal® sands and sealant technologies.
Job Summary
A Customer Service Account Manager will serve as the primary point of contact for assigned accounts ensuring exceptional customer satisfaction by managing client relationships, addressing inquiries, and resolving issues promptly. The Customer Service Account Manager will partner with the Territory Manager to build and foster long-term customer relationships. The key contribution of the Customer Service Account Manager is to manage current/new accounts through constant communication, Customer Support, Complaint Resolution and overall Customer Satisfaction from start to finish.
Job Location
This is an onsite role that can be based out of our Brooksville, FL or Nephi, UT locations.
Job Responsibilities
Job Requirements
What CRH Offers You
About CRH
CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.
If you're up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!
Oldcastle APG, a CRH Company, is an Affirmative Action and Equal Opportunity Employer.
EOE/Vet/Disability
CRH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
AI tools may be used in certain stages of the employment lifecycle, such as candidate review; however, all final employment decisions will be made by a person.
Architectural Products Group
Brooksville, Florida, United States | Nephi, Utah, United States
Job ID: 526653
Oldcastle, a CRH company, is reinventing what's possible in building solutions. We are the leading provider of innovative outdoor living products and utility infrastructure solutions for the water, energy, and communications markets throughout North America. We're a trusted and strategic partner to engineers, contractors, distributors, specifiers, retailers, and homeowners alike as the manufacturer of precast concrete, polymer concrete, and plastic infrastructure products. Our portfolio of brands includes Oldcastle APG, Oldcastle Infrastructure, Belgard® hardscape, Echelon® Masonry, RDI® railing, Catalyst™ Fence Solutions, Sakrete® packaged concrete, Amerimix® mortar, Pebble Technology International® pool finishes, and Techniseal® sands and sealant technologies.
Job Summary
A Customer Service Account Manager will serve as the primary point of contact for assigned accounts ensuring exceptional customer satisfaction by managing client relationships, addressing inquiries, and resolving issues promptly. The Customer Service Account Manager will partner with the Territory Manager to build and foster long-term customer relationships. The key contribution of the Customer Service Account Manager is to manage current/new accounts through constant communication, Customer Support, Complaint Resolution and overall Customer Satisfaction from start to finish.
Job Location
This is an onsite role that can be based out of our Brooksville, FL or Nephi, UT locations.
Job Responsibilities
- Actively support responsible customers and outside sales team member to fully understand all customer needs.
- Active follow-up with customers regarding open orders, order status, order delays and all other order information.
- Ensure ongoing client satisfaction and loyalty through proactive engagement.
- Partner with outside sales team member to accurately and efficiently set up new customers accounts.
- Manage customer order status, following up with accounts receivable team to resolve all credit holds.
- Handle escalated client issues with professionalism and efficiency.
- Point person for warranty communication with responsible customers. Gather all information, forward to warranty team and ensure warranty team can resolve all issues quickly and responsibly.
- Partner with quoting/takeoff team to ensure all responsible customer requests are communicated back within 24-48 hours of receipt.
- Point person for all technical questions, answer questions where able and if not forward all questions to technical team for reply; follow-up with technical team to ensure quick replies.
- Point person for all customer related issues around quality, freight damage, claims, RA's, etc.; gather all information, forward to RA team and ensure issue is resolved quickly and responsibly.
- Weekly communication with all customers regarding order status and order history.
- Manage all current accounts utilizing CRM databases; quote closure rate, active warranties, open order pipeline with responsible territory partner, quality issues/claims.
- Collaborate with Sr. Account Manager to address critical customer needs.
- All other tasks based upon business needs
Job Requirements
- Bachelor's degree or equivalent work experience in a field such sales or customer service.
- Bilingual in English & French preferred
- Knowledge of extensive business software (Microsoft Office).
- Strong phone presence and ability to make/take dozens of calls per day.
- Proven ability to multi-task and drive results in a dynamic, fast paced environment.
- Experience with CRM databases or ability to learn all aspects of current CRM databases.
What CRH Offers You
- Highly competitive base pay
- Comprehensive medical, dental and disability benefits programs
- Group retirement savings program
- Health and wellness programs
- An inclusive culture that values opportunity for growth, development, and internal promotion
About CRH
CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.
If you're up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!
Oldcastle APG, a CRH Company, is an Affirmative Action and Equal Opportunity Employer.
EOE/Vet/Disability
CRH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
AI tools may be used in certain stages of the employment lifecycle, such as candidate review; however, all final employment decisions will be made by a person.
About CRH
Sourced by ZipRecruiter
CRH has a long and proud heritage as one of North America's largest corporations. We are a proud reflection of the hundreds of family businesses, local and regional companies and mid to large sized enterprises that together form the CRH family. CRH operates with a decentralized, diversified structure, letting you work in a small company environment while having the career opportunities of a large enterprise.
Industry
Construction materials wholesalers
Company size
10,000+ Employees
Headquarters location
New York, NY, US