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Customer Service Account Associate Jobs in Florida

Tuuci

Customer Service Account Manager

Hialeah, FL · On-site

The Customer Service Account Manager plays a key role in supporting customers by providing timely, accurate, and helpful assistance. This role focuses on order support, technical troubleshooting, and ...

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Customer Service Account Associate information

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Customer Service Account Associate jobs near you
Infographic showing various Customer Service Account Associate job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Customer Service & Account Support Specialist

PTL ENTERPRISES

Pompano Beach, FL • On-site

$42K - $58K/yr

Full-time

Re-posted 17 days ago

Job description

Customer Service Associate | Account Support & Sales DevelopmentAbout PTL ONE

PTL ONE is seeking an experienced Customer Service Associate to join our growing team. This position is ideal for a customer-focused professional with strong account support, customer relationship management, and order processing experience who is interested in developing a long-term career in sales and account management.

Working directly with the VP of Sales, you will play a key role in supporting customer accounts, ensuring exceptional customer service, managing order activity, and learning the full sales process. This is a high-visibility opportunity with a defined career path into Account Management, Inside Sales, or Business Development.

Key Responsibilities

  • Serve as a primary point of contact for customer inquiries, account support, and customer service requests.

  • Process customer orders accurately and efficiently while ensuring exceptional attention to detail.

  • Manage order tracking, order status updates, inventory availability, and customer communications.

  • Provide sales support to the VP of Sales and assist with key account management activities.

  • Build and maintain strong customer relationships that drive customer satisfaction and retention.

  • Support onboarding of new customer accounts and maintain ongoing account relationships.

  • Maintain accurate customer records, communications, and activity within CRM and internal systems.

  • Coordinate with operations, logistics, inventory, and leadership teams to ensure successful order fulfillment.

  • Resolve customer concerns promptly and professionally while providing excellent customer care.

  • Identify customer needs and support opportunities for account growth and business development.

  • Learn and support inside sales and account management processes in preparation for future career advancement.

Qualifications

  • 5–7+ years of experience in customer service, customer support, account management, client services, or sales support.

  • Proven ability to manage customer relationships and deliver exceptional customer experiences.

  • Strong communication, interpersonal, and relationship-building skills.

  • Experience with order processing, order management, and customer account support.

  • Excellent organizational skills with the ability to manage multiple priorities in a fast-paced environment.

  • Strong attention to detail and commitment to accuracy.

  • Proficiency with Microsoft Office and CRM systems.

  • Professional, dependable, and solution-oriented approach to customer interactions.

Preferred Qualifications

  • Experience supporting sales teams, account managers, or business development professionals.

  • Experience in distribution, logistics, wholesale, manufacturing, or supply chain environments.

  • CRM software experience.

  • Account coordination or customer success experience.

Why Join PTL ONE?

  • Direct mentorship from senior sales leadership.

  • Clear career path into Account Management, Inside Sales, or Business Development.

  • Opportunity to work directly with key customers and strategic accounts.

  • Stable and growing organization with multiple brands and business units.

  • Collaborative, team-oriented culture focused on performance and professional growth.

If you are an experienced customer service professional looking for a long-term career opportunity with growth into sales and account management, we encourage you to apply today.