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Customer Service Account Associate Jobs in Florida

Convergint

Service Account Representative

Stuart, FL · On-site

As a Service Account Representative, you are a part of a dynamic team that allows you to grow as ... Who You Are You have a passion for providing world-class service to customers, colleagues and ...

Modigent

Service Account Representative

Apopka, FL · Hybrid

$90K - $115K/yr

Identify customer needs through consultations, site visits, and ongoing communication; recommend ... High school diploma or GED required; associate or bachelor's degree in business, technical ...

Modigent

Service Account Representative

Apopka, FL · On-site

$90K - $115K/yr

Identify customer needs through consultations, site visits, and ongoing communication; recommend ... High school diploma or GED required; associate or bachelor's degree in business, technical ...

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Customer Service Account Associate information

Is a customer service account associate a good entry-level position?

A customer service account associate is typically considered a good entry-level position because it requires basic communication and problem-solving skills, often with minimal prior experience. It provides opportunities to develop customer service, communication, and technical skills, which can be valuable for advancing in related roles. The job usually involves working with customer accounts, using CRM tools, and following company procedures, making it accessible for those starting their careers.

What does a customer service account associate do?

A customer service account associate manages client accounts by addressing inquiries, resolving issues, and providing support to ensure customer satisfaction. They often use customer relationship management (CRM) tools and need strong communication skills to handle various customer needs efficiently.

What are the most commonly searched types of Customer Service Account jobs in Florida?

The most popular types of Customer Service Account jobs in Florida are:

What cities in Florida are hiring for Customer Service Account Associate jobs?

Cities in Florida with the most Customer Service Account Associate job openings:

Customer Service Account Associate jobs near you
Infographic showing various Customer Service Account Associate job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution.

Service Account Representative

Convergint

Stuart, FL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 23 days ago

Convergint rating

7.7

Company rating: 7.7 out of 10

Based on 95 frontline employees who took The Breakroom Quiz

176th of 500 rated business services

Job description

Convergint is looking for a full-time, enthusiastic, results driven and forward-thinking Service Account Representative to join our amazing culture. As a Service Account Representative, you are a part of a dynamic team that allows you to grow as Convergint grows.
This role can sit onsite at either one of the following offices:
Miramar - 3102 Commerce Parkway, Miramar, FL 33025
Stuart - 8180 SW Jack James Dr, Stuart, FL 34997
For information about how we use your personal information, please see our Colleague & Applicant Privacy Notice, available on convergint.com/careers.
Who You Are
You have a passion for providing world-class service to customers, colleagues and communities. You are a person of integrity with a commitment to growth, accountability and delivering results. You want to join an organization with a positive culture that embraces equal opportunity and allows everyone to be the best version of themselves at work and home. You want to grow with us and deliver results as an exceptional Service Account Representative.
Who We Are
With 20-years of proven growth and exceptional performance, our mission is to be our customer's best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide.
What you'll do with "Our Training and Your Experience"
  • Convergint's greatest strength is our people! Every colleague is encouraged to participate in our Recruit Awesome People program, helping us grow Convergint by promoting our colleague-first culture and referring top talent to the Talent Acquisition Team and hiring managers.
  • Manage service delivery to assigned accounts.
  • Provide full support of Customer Support Program including: scheduling work, tracking costs, tracking contract renewals, invoicing, contract bookings, and contract renewals.
  • Schedule and follows up on all monthly maintenance customer accounts - this includes ensuring timely communication with contract customers, key customers and sub-contractors.
  • Meet monthly to discuss expiring contracts and to review upcoming preventative maintenance (PM) visits.
  • Attend regular customer meetings to review the current status of accounts.
  • Performs other duties and responsibilities as requested or required.

What You'll Need
  • Exceptional telephone and personal customer service skills and ability to work under pressure.
  • Exceptional customer focus and ability to work under pressure; ability to anticipate and seek to meet the needs and wants of the customer without being prompted.
  • Excellent Microsoft Outlook, Excel, and Word skills.
  • Basic financial knowledge and skills-ability to understand basic financials such as accounts receivable/payable, purchase orders, work orders, etc.
  • Solid organizational skills and the ability to handle multiple projects tasks simultaneously.

Company Benefits
Convergint fosters a supportive, accessible, and inclusive environment in which all individuals are able to realize their maximum potential within the company. We offer a variety of programs and exceptional benefits:
  • 10 Company Holidays and Paid Time Off starting at 13 days annually
  • Fun & Laughter Day Off
  • Medical, Dental & Vision Plan
  • Life insurance & Disability Plan
  • Wellness Program
  • 401K Matching Plan
  • Colleague Assistance Program
  • Tuition reimbursement
  • Competitive salary and compensation plan
  • Vehicle reimbursement plan or company vehicle
  • Corporate Social Responsibility Day
  • Cell phone reimbursement (if applicable)
  • Paid parental leave

Requirements:
Education: College degree, trade school or equivalent experience
Minimum Experience: 3-5 years field, dispatch, sales, administrative or equivalent
Preferred Experience: (but not required):
  • 1 year construction industry environment

Convergint is an Equal Opportunity Employer.
Visit our Convergint careers site to learn more about the company and the exciting opportunities available.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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