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Customer Satisfaction Survey Jobs (NOW HIRING)

kubota

Customer Satisfaction Representative

Grapevine, TX · On-site +1

$14.75 - $20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

About the Role As a Customer Satisfaction Representative, you will serve as a trusted point of ... Support dealers and Kubota division personnel on customer survey system. * Support Service Strategy ...

kubota

Customer Satisfaction Representative

Grapevine, TX · On-site +1

$14.75 - $20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

About the Role As a Customer Satisfaction Representative, you will serve as a trusted point of ... Support dealers and Kubota division personnel on customer survey system. * Support Service Strategy ...

Kubota

Customer Satisfaction Representative

Grapevine, TX · On-site

$14.75 - $20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

About the Role As a Customer Satisfaction Representative, you will serve as a trusted point of ... Support dealers and Kubota division personnel on customer survey system. * Support Service Strategy ...

Pedder Auto Group

Customer Relation Specialist

Poway, CA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Support dealership and manufacturer customer satisfaction survey goals. * Address customer concerns promptly and professionally, coordinating resolutions with appropriate departments. * Monitor ...

Pedder Auto Group

Customer Relation Specialist

Poway, CA · On-site

$3.0K - $5.7K/mo

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Support dealership and manufacturer customer satisfaction survey goals. * Address customer concerns promptly and professionally, coordinating resolutions with appropriate departments. * Monitor ...

Pedder Auto Group

Customer Relation Specialist

Poway, CA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Support dealership and manufacturer customer satisfaction survey goals. * Address customer concerns promptly and professionally, coordinating resolutions with appropriate departments. * Monitor ...

Parsons

Customer Service Quality Manager

$103K - $181K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Develop pertinent customer satisfaction surveys for end users * Coordinate with end users for in-person or virtual customer satisfaction survey interviews (CSS) * Analyze CSS data for trends and make ...

Parsons Corporation

Customer Service Quality Manager

$103K - $181K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Develop pertinent customer satisfaction surveys for end users * Coordinate with end users for in-person or virtual customer satisfaction survey interviews (CSS) * Analyze CSS data for trends and make ...

LITHIA

Customer Relations Specialist

Clarkston, MI · On-site

Suburban Ford of Waterford Are you a customer service professional who has the drive to perform ... Provide assistance with administering Employee Satisfaction Survey programs. * Draft response ...

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Customer Satisfaction Survey information

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How much do customer satisfaction survey jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for customer satisfaction survey in the United States is $20.01, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $27.16 per hour, depending on experience, location, and employer.

What is a customer satisfaction survey?

A Customer Satisfaction Survey job involves gathering and analyzing customer feedback to assess their experience with a company’s products or services. This role includes conducting surveys, interpreting data, and providing insights to improve customer satisfaction. Employees may use online surveys, phone calls, or in-person methods to collect responses. The goal is to help businesses enhance their services based on customer opinions.

What are the key skills and qualifications needed to thrive in the customer satisfaction survey position?

To excel as a Customer Satisfaction Survey Specialist, you need strong analytical skills, attention to detail, and a background in data collection or customer service. Familiarity with survey software platforms (such as SurveyMonkey or Qualtrics), CRM systems, and basic data analysis tools is often required. Outstanding communication, active listening, and the ability to interpret customer feedback are vital soft skills in this position. These abilities are important to ensure accurate insight gathering, actionable reporting, and continuous improvement in customer experience.

What are the typical responsibilities of a customer satisfaction survey specialist on a daily basis?

A Customer Satisfaction Survey Specialist is usually responsible for designing, distributing, and analyzing customer feedback surveys, often working closely with customer service and marketing teams. Daily tasks include monitoring incoming survey data, identifying trends or issues, compiling reports, and presenting insights to relevant departments. The role often involves direct interaction with customers via phone, email, or online surveys, requiring strong communication and organizational skills. This position is essential in helping organizations understand customer needs and improve products or services based on real feedback.

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Customer Satisfaction Survey jobs near you
Infographic showing various Customer Satisfaction Survey job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $41,618 per year, or $20 per hour.

Customer Satisfaction Survey Phone Rep - Wixom, Michigan

Onset Marketing LLC

Wixom, MI • On-site

$17.50/hr

Part-time

Re-posted 21 days ago

Job description

Customer Satisfaction Phone Rep - work from home or office

We are growing and looking for good people.
Call current business customers to conduct satisfaction surveys and schedule follow-up meetings.

Full flexibility of schedule within normal business hours. Work from home or in our Wixom, Michigan office.
We provide full training and support.
Previous calling experience helpful but not essential. Ideal candidates possess an upbeat, positive and enthusiastic attitude, have excellent business communication skills, and work well independently.

Job features: Flexible work schedule, part/full time, excellent team members, full training and support

We have several positions available which utilize: Customer Satisfaction Surveys, Customer engagement, Sales customer service, Outbound phone work / phone skills, Client prospecting, Sales leads, Lead generation, Business conversation skills, Business communications, Marketing and sales.


Onset Marketing is a Wixom, Michigan based marketing firm that provides marketing and sales lead generation services. Our customers include manufacturers, business service, business insurance, and engineering design firms.
www.OnsetMarketing.com
Apply Today!

Company Description

Onset Marketing is a 21-year old Wixom, Michigan based marketing firm that provides business strategic marketing, customer satisfaction services, and sales lead generation services focused on creating new sales opportunities for our clients.