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Customer Review Jobs in Florida (NOW HIRING)

Customer Marketing Specialist

Miami, FL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Own and optimize the customer review strategy. * Launch campaigns to generate new customer reviews. * Collaborate to identify and develop customer advocates and case studies. * Experience with ...

Be Seen First

Review completed work for accuracy, quality, quantity, and compliance with the customer's instructions. * Contact customers when orders are ready and assist with pickup, delivery, payment, and ...

CE Customer Assistance Advisor

Brandon, FL · On-site

  • Medical

  • Dental

  • Retirement

  • PTO

Review and analyze personal & confidential information (income & household info) and accounts to determine eligibility and assistance options * Refer customers to the appropriate agencies based on ...

CE Customer Assistance Advisor

Brandon, FL · On-site

  • Medical

  • Dental

  • Retirement

  • PTO

Review and analyze personal & confidential information (income & household info) and accounts to determine eligibility and assistance options * Refer customers to the appropriate agencies based on ...

CE Customer Assistance Advisor

Brandon, FL · On-site

  • Medical

  • Dental

  • Retirement

  • PTO

Review and analyze personal & confidential information (income & household info) and accounts to determine eligibility and assistance options * Refer customers to the appropriate agencies based on ...

New

Review and analyze personal & confidential information (income & household info) and accounts to determine eligibility and assistance options * Refer customers to the appropriate agencies based on ...

CE Customer Assistance Advisor

Brandon, FL · On-site

  • Medical

  • Dental

  • Retirement

  • PTO

Review and analyze personal & confidential information (income & household info) and accounts to determine eligibility and assistance options * Refer customers to the appropriate agencies based on ...

Review workload and manpower to meet customer commitments in a cost effective manner * Ensure that projects are completed timely, below budget and to the satisfaction of the customer * Review monthly ...

Department Manager

Tampa, FL · On-site

$19.25 - $21.75/hr

Review workload and manpower to meet customer commitments in a cost effective manner * Ensure that projects are completed timely, below budget and to the satisfaction of the customer * Review monthly ...

Driver-Cleaner

Cape Coral, FL · On-site

$16 - $18/hr

Monthly performance and customer review bonuses. * Customer tips in addition to hourly pay. * Paid day off on your birthday. * Vacations paid * Opportunities for promotion to Team Leader or ...

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Customer Review information

See Florida salary details

$7

$14

$20

How much do customer review jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for customer review in Florida is $14.05, according to ZipRecruiter salary data. Most workers in this role earn between $11.49 and $15.62 per hour, depending on experience, location, and employer.

What is a customer review?

A Customer Review job typically involves reading, analyzing, and responding to customer feedback about a company's products or services. Responsibilities may include monitoring online reviews, addressing customer concerns, and providing insights to improve customer satisfaction. This role helps businesses understand customer sentiment and enhance their overall reputation. Strong communication skills and attention to detail are essential for success in this role.

What does a typical day look like for someone in a customer review position?

In a Customer Review role, you can expect a daily routine that involves monitoring and responding to customer reviews across various online platforms, analyzing feedback trends, and reporting key insights to management. You may also coordinate with customer service and marketing teams to address concerns and implement improvements based on review data. The job often requires balancing multiple priorities, staying responsive to both positive and negative feedback, and upholding the company's reputation. Collaboration and effective communication are key, as you’ll interact with teammates and sometimes directly with customers to resolve issues and build loyalty.

What are the key skills and qualifications needed to thrive in the customer review position, and why are they important?

To thrive in a Customer Review role, strong written communication skills, attention to detail, and customer service experience are essential. Familiarity with online review management platforms and customer relationship management (CRM) systems is often required. Outstanding organization, empathy, and critical thinking help set top performers apart. These competencies ensure accurate analysis and response to customer feedback, supporting a positive brand reputation.

What are the most commonly searched types of Customer Review jobs in Florida?

The most popular types of Customer Review jobs in Florida are:

What cities in Florida are hiring for Customer Review jobs?

Cities in Florida with the most Customer Review job openings:

Infographic showing various Customer Review job openings in Florida as of August 2026, with employment types broken down into 79% Full Time, 18% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $29,217 per year, or $14 per hour.

Customer Marketing Specialist

Simpro Software

Miami, FL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 23 days ago


Job description

Job Context

The Customer Marketing Specialist cultivates enthusiastic customer advocates-mobilizing them to share their experiences through channels like Google, G2, and other key review platforms.

What You'll Do

  • The design and execute strategies that spark customer excitement and amplify our brand reputation, making it easy and rewarding for users to become vocal champions.

  • Develop and execute customer communication strategies.

  • Partner with teams to ensure consistent messaging across the customer journey.

  • Own the planning and execution of customer-specific events.

  • Manage sponsorship opportunities for customer and industry events.

  • Own and optimize the customer review strategy.

  • Launch campaigns to generate new customer reviews.

  • Collaborate to identify and develop customer advocates and case studies.

  • Experience with marketing and CRM tools like HubSpot, Salesforce, and G2, and a track record of executing B2B email marketing campaigns.

  • Work cross-functionally and track program performance.

  • This job description is not an exhaustive list of duties and may be modified at the discretion of Simpro Group.

What You'll Bring

  • 1-3 years of experience in customer marketing, customer advocacy, or a related B2B marketing role with proven ability to manage customer programs and communications.

  • Strong project management and excellent communication skills.

  • Experience with marketing and CRM tools like HubSpot, Salesforce, and G2, and a track record of executing B2B email marketing campaigns.

  • Highly organized and detail-oriented with a data-driven mindset and analytical skills.

  • Collaborative and adaptable self-starter with a high degree of initiative and willingness to work with global stakeholders.

What We Can Offer You

  • Responsible Time Off

  • Comprehensive medical, dental, vision package with 100% employer paid options

  • Additional benefits including Health Savings Account; Flexible Spending Account; Critical Illness Insurance; Hospital Insurance; Accident Insurance; Life Insurance and AD&D; and Disability Insurance available to purchase.

  • Wellness Challenge App, Diabetes Prevention App, and Health Hub App

  • 401k/Retirement Plan with 6% employer match

  • Generous Parental Leave Program

  • Paid Volunteer Leave Days

  • Public Holiday Exchange Scheme

  • Talent Referral Program - get rewarded for referring a friend to join our team!

  • Diverse training & internal networking opportunities across all of our product lines

  • Opportunities for career progression and development

  • Service recognition awards

  • Click here to find out more about working at Simpro Group!

Our Core Values


We Are One Team

We Are Customer Centric
We Are Growth Minded
We Are Accountable
We Celebrate Success
Simpro, AroFlo, BigChange & ClockShark are equal opportunity employers with a best-of-class onboarding program and supportive team environments. This means that we want everyone to feel welcome with us and to provide equal opportunities for everyone, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation, or any other non-performance factor.

If you'd like to join a fun and progressive organization, where there are opportunities to develop your career, please apply now with your CV/resume.

*Please note, no agencies will be accepted in the recruitment of this role.