CUSTOMER SVC/SHIFT LEADER
Mitchell, IN · On-site
Establish and maintain a safe and clean environment that encourages our customers to return ... Valuable associate discounts on purchases, including food, travel, technology and so much more.
CUSTOMER SVC/SHIFT LEADER
Mitchell, IN · On-site
Establish and maintain a safe and clean environment that encourages our customers to return ... Valuable associate discounts on purchases, including food, travel, technology and so much more.
Establish and maintain a safe and clean environment that encourages our customers to return ... Valuable associate discounts on purchases, including food, travel, technology and so much more.
Establish and maintain a safe and clean environment that encourages our customers to return ... Valuable associate discounts on purchases, including food, travel, technology and so much more.
CUSTOMER SVC/SHIFT LEADER
Bloomfield, IN · On-site
Establish and maintain a safe and clean environment that encourages our customers to return ... Valuable associate discounts on purchases, including food, travel, technology and so much more.
CUSTOMER SVC/SHIFT LEADER
Bloomfield, IN · On-site
Establish and maintain a safe and clean environment that encourages our customers to return ... Valuable associate discounts on purchases, including food, travel, technology and so much more.
CUSTOMER SVC/SHIFT LEADER
Marion, IN · On-site
Establish and maintain a safe and clean environment that encourages our customers to return ... Valuable associate discounts on purchases, including food, travel, technology and so much more.
CUSTOMER SVC/SHIFT LEADER
Marion, IN · On-site
Establish and maintain a safe and clean environment that encourages our customers to return ... Valuable associate discounts on purchases, including food, travel, technology and so much more.
CUSTOMER SVC/SHIFT LEADER
Muncie, IN · On-site
Establish and maintain a safe and clean environment that encourages our customers to return ... Valuable associate discounts on purchases, including food, travel, technology and so much more.
CUSTOMER SVC/SHIFT LEADER
Muncie, IN · On-site
Establish and maintain a safe and clean environment that encourages our customers to return ... Valuable associate discounts on purchases, including food, travel, technology and so much more.
CUSTOMER SVC/SHIFT LEADER
Seymour, IN · On-site
Establish and maintain a safe and clean environment that encourages our customers to return ... Valuable associate discounts on purchases, including food, travel, technology and so much more.
CUSTOMER SVC/SHIFT LEADER
Seymour, IN · On-site
Establish and maintain a safe and clean environment that encourages our customers to return ... Valuable associate discounts on purchases, including food, travel, technology and so much more.
Establish and maintain a safe and clean environment that encourages our customers to return ... Valuable associate discounts on purchases, including food, travel, technology and so much more.
Establish and maintain a safe and clean environment that encourages our customers to return ... Valuable associate discounts on purchases, including food, travel, technology and so much more.
CUSTOMER SVC/SHIFT LEADER
Seymour, IN · On-site
Establish and maintain a safe and clean environment that encourages our customers to return ... Valuable associate discounts on purchases, including food, travel, technology and so much more.
CUSTOMER SVC/SHIFT LEADER
Seymour, IN · On-site
Establish and maintain a safe and clean environment that encourages our customers to return ... Valuable associate discounts on purchases, including food, travel, technology and so much more.
Establish and maintain a safe and clean environment that encourages our customers to return ... Valuable associate discounts on purchases, including food, travel, technology and so much more.
Establish and maintain a safe and clean environment that encourages our customers to return ... Valuable associate discounts on purchases, including food, travel, technology and so much more.
Establish and maintain a safe and clean environment that encourages our customers to return ... Valuable associate discounts on purchases, including food, travel, technology and so much more.
Establish and maintain a safe and clean environment that encourages our customers to return ... Valuable associate discounts on purchases, including food, travel, technology and so much more.
Establish and maintain a safe and clean environment that encourages our customers to return ... Valuable associate discounts on purchases, including food, travel, technology and so much more.
Establish and maintain a safe and clean environment that encourages our customers to return ... Valuable associate discounts on purchases, including food, travel, technology and so much more.
Establish and maintain a safe and clean environment that encourages our customers to return ... Valuable associate discounts on purchases, including food, travel, technology and so much more.
Establish and maintain a safe and clean environment that encourages our customers to return ... Valuable associate discounts on purchases, including food, travel, technology and so much more.
CUSTOMER SVC/SHIFT LEADER
Salem, IN · On-site
Establish and maintain a safe and clean environment that encourages our customers to return ... Valuable associate discounts on purchases, including food, travel, technology and so much more.
CUSTOMER SVC/SHIFT LEADER
Salem, IN · On-site
Establish and maintain a safe and clean environment that encourages our customers to return ... Valuable associate discounts on purchases, including food, travel, technology and so much more.
CUSTOMER SVC/SHIFT LEADER
Newburgh, IN · On-site
Establish and maintain a safe and clean environment that encourages our customers to return ... Valuable associate discounts on purchases, including food, travel, technology and so much more.
CUSTOMER SVC/SHIFT LEADER
Newburgh, IN · On-site
Establish and maintain a safe and clean environment that encourages our customers to return ... Valuable associate discounts on purchases, including food, travel, technology and so much more.
CUSTOMER SVC/SHIFT LEADER
Jasper, IN · On-site
Establish and maintain a safe and clean environment that encourages our customers to return ... Valuable associate discounts on purchases, including food, travel, technology and so much more.
CUSTOMER SVC/SHIFT LEADER
Jasper, IN · On-site
Establish and maintain a safe and clean environment that encourages our customers to return ... Valuable associate discounts on purchases, including food, travel, technology and so much more.
Establish and maintain a safe and clean environment that encourages our customers to return ... Valuable associate discounts on purchases, including food, travel, technology and so much more.
Establish and maintain a safe and clean environment that encourages our customers to return ... Valuable associate discounts on purchases, including food, travel, technology and so much more.
Establish and maintain a safe and clean environment that encourages our customers to return ... Valuable associate discounts on purchases, including food, travel, technology and so much more.
Establish and maintain a safe and clean environment that encourages our customers to return ... Valuable associate discounts on purchases, including food, travel, technology and so much more.
CUSTOMER SVC/SHIFT LEADER
Frankfort, IN · On-site
Establish and maintain a safe and clean environment that encourages our customers to return ... Valuable associate discounts on purchases, including food, travel, technology and so much more.
CUSTOMER SVC/SHIFT LEADER
Frankfort, IN · On-site
Establish and maintain a safe and clean environment that encourages our customers to return ... Valuable associate discounts on purchases, including food, travel, technology and so much more.
CUSTOMER SVC/SHIFT LEADER
Salem, IN · On-site
Establish and maintain a safe and clean environment that encourages our customers to return ... Valuable associate discounts on purchases, including food, travel, technology and so much more.
CUSTOMER SVC/SHIFT LEADER
Salem, IN · On-site
Establish and maintain a safe and clean environment that encourages our customers to return ... Valuable associate discounts on purchases, including food, travel, technology and so much more.
Establish and maintain a safe and clean environment that encourages our customers to return ... Valuable associate discounts on purchases, including food, travel, technology and so much more.
Establish and maintain a safe and clean environment that encourages our customers to return ... Valuable associate discounts on purchases, including food, travel, technology and so much more.
Customer Returns Associate information
What are the key skills and qualifications needed to thrive as a customer returns associate?
To thrive as a Customer Returns Associate, you need strong problem-solving skills, attention to detail, and experience in retail or customer service, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and return processing tools is typically required. Excellent communication, patience, and conflict resolution skills help you handle customer concerns efficiently and maintain a positive shopping experience. These abilities are vital to ensure accurate returns processing, customer satisfaction, and smooth store operations.
What does a customer returns associate do?
A Customer Returns Associate is responsible for processing product returns and exchanges, ensuring that customers have a smooth and positive experience. They inspect returned items for damage or defects, verify receipts or proof of purchase, and follow company policies to issue refunds or replacements. Additionally, they may update inventory records, restock returned merchandise, and answer customer inquiries related to returns. Strong communication and problem-solving skills are important in this role, as associates often help resolve customer issues and maintain satisfaction.
What is the difference between Customer Returns Associate vs Customer Service Representative?
| Aspect | Customer Returns Associate | Customer Service Representative |
|---|---|---|
| Primary Role | Handling product returns, processing refunds, inspecting returned items | Assisting customers with inquiries, providing product information, resolving issues |
| Required Skills | Attention to detail, knowledge of return policies, basic inventory skills | Communication skills, problem-solving, product knowledge |
| Work Environment | Retail stores, warehouses, distribution centers | Call centers, retail stores, online support channels |
| Common Certifications | None typically required, some retail or inventory training | Customer service or communication certifications optional |
While both roles involve interacting with customers, the Customer Returns Associate focuses on processing returns and inspecting products, whereas the Customer Service Representative handles a broader range of customer inquiries and support. Understanding these differences helps job seekers find the role that best matches their skills and career goals.
What are some common challenges faced by customer returns associates, and how can they be managed effectively?
Customer Returns Associates often encounter challenges such as handling dissatisfied customers, managing high volumes of returns during peak seasons, and ensuring compliance with company return policies. Successfully navigating these situations requires strong communication skills, attention to detail, and the ability to stay calm under pressure. Team collaboration and thorough training on product knowledge and return procedures can also help associates provide a positive experience for customers while maintaining operational efficiency.
What are popular job titles related to Customer Returns Associate jobs in Indiana? For Customer Returns Associate jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Customer Returns Associate jobs in Indiana look for? The top searched job categories for Customer Returns Associate jobs in Indiana are:
What cities in Indiana are hiring for Customer Returns Associate jobs? Cities in Indiana with the most Customer Returns Associate job openings:
Other
Medical, Dental, Vision, PTO
Re-posted 25 days ago
Job description
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Encourage team members to deliver excellent customer service. Must be able to oversee the total store operations in absence of Store Manager and Store Managers in Training. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.Based in the Midwest, Ruler Foods merged with The Kroger Company in 1999. Today, we're proudly serving Ruler customers in 48 stores throughout Indiana, Illinois, Missouri, Tennessee, Kentucky and Ohio.
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Ruler family!
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:
- A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
- Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
- Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
- Valuable associate discounts on purchases, including food, travel, technology and so much more.
- Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
- Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
About Ruler Foods
Sourced by ZipRecruiter
Industry
Retail
Company size
501 - 1,000 Employees
Headquarters location
Seymour, IN, US
Year founded
1990