Deliver a fun, engaging customer experience * Demonstrate products and help customers find what ... Process sales and returns * Help with merchandising, replenishment, and daily store operations
Deliver a fun, engaging customer experience * Demonstrate products and help customers find what ... Process sales and returns * Help with merchandising, replenishment, and daily store operations
Prepare financial models, industry overviews, expected return scenarios, and present findings to ... Apply best practices to improve information gathering and knowledge management, including CRM. * ...
Prepare financial models, industry overviews, expected return scenarios, and present findings to ... Apply best practices to improve information gathering and knowledge management, including CRM. * ...
Sales Associate- Temporary
Toronto, ON · On-site
CA$17.75/hr
Helping others, understanding a customer's needs, and in turn provide an amazing customer service ... Isolate, sort, and organize all damaged and outdated products and returns and inform management of ...
Sales Associate- Temporary
Toronto, ON · On-site
CA$17.75/hr
Helping others, understanding a customer's needs, and in turn provide an amazing customer service ... Isolate, sort, and organize all damaged and outdated products and returns and inform management of ...
Warehouse Associate
Milton, ON · On-site
Our customers see us as the industry Leader for trusted, high quality food service essentials and ... Process returns accurately * Follow all established policy and safety guidelines in a drug-free ...
Warehouse Associate
Milton, ON · On-site
Our customers see us as the industry Leader for trusted, high quality food service essentials and ... Process returns accurately * Follow all established policy and safety guidelines in a drug-free ...
We house the largest inventory to better service our customers and deliver on sales commitments ... Processing returns in the system, include quality check and put away process. Skills and ...
We house the largest inventory to better service our customers and deliver on sales commitments ... Processing returns in the system, include quality check and put away process. Skills and ...
Summary Our Sales Associates are critical to the success of our stores. As a Sales Associate,it's ... our return policy. You maintain a positive,cheerful attitude with customers and team ...
Summary Our Sales Associates are critical to the success of our stores. As a Sales Associate,it's ... our return policy. You maintain a positive,cheerful attitude with customers and team ...
Sales Associate
Toronto, ON · On-site
CA$17.60 - CA$18.10/hr
As a Hot Topic Sales Associate, you'll be a huge part of our success by providing the best customer ... Provide an amazing shopping experience that will encourage customers to return. They'll be ...
Sales Associate
Toronto, ON · On-site
CA$17.60 - CA$18.10/hr
As a Hot Topic Sales Associate, you'll be a huge part of our success by providing the best customer ... Provide an amazing shopping experience that will encourage customers to return. They'll be ...
Sales Associate
Vaughan, ON · On-site
CA$17.60 - CA$18.10/hr
As a Hot Topic Sales Associate, you'll be a huge part of our success by providing the best customer ... Provide an amazing shopping experience that will encourage customers to return. They'll be ...
Sales Associate
Vaughan, ON · On-site
CA$17.60 - CA$18.10/hr
As a Hot Topic Sales Associate, you'll be a huge part of our success by providing the best customer ... Provide an amazing shopping experience that will encourage customers to return. They'll be ...
Sales Associate
CA$17.60 - CA$18.10/hr
As a Hot Topic Sales Associate, you'll be a huge part of our success by providing the best customer ... Provide an amazing shopping experience that will encourage customers to return. They'll be ...
Sales Associate
CA$17.60 - CA$18.10/hr
As a Hot Topic Sales Associate, you'll be a huge part of our success by providing the best customer ... Provide an amazing shopping experience that will encourage customers to return. They'll be ...
Sales Associate
Brampton, ON · On-site
CA$17.60 - CA$18.10/hr
As a Hot Topic Sales Associate, you'll be a huge part of our success by providing the best customer ... Provide an amazing shopping experience that will encourage customers to return. They'll be ...
Sales Associate
Brampton, ON · On-site
CA$17.60 - CA$18.10/hr
As a Hot Topic Sales Associate, you'll be a huge part of our success by providing the best customer ... Provide an amazing shopping experience that will encourage customers to return. They'll be ...
Sales Associate
CA$17.60 - CA$18.10/hr
As a Hot Topic Sales Associate, you'll be a huge part of our success by providing the best customer ... Provide an amazing shopping experience that will encourage customers to return. They'll be ...
Sales Associate
CA$17.60 - CA$18.10/hr
As a Hot Topic Sales Associate, you'll be a huge part of our success by providing the best customer ... Provide an amazing shopping experience that will encourage customers to return. They'll be ...
Sales Associate
CA$17.60 - CA$18.10/hr
As a Hot Topic Sales Associate, you'll be a huge part of our success by providing the best customer ... Provide an amazing shopping experience that will encourage customers to return. They'll be ...
Sales Associate
CA$17.60 - CA$18.10/hr
As a Hot Topic Sales Associate, you'll be a huge part of our success by providing the best customer ... Provide an amazing shopping experience that will encourage customers to return. They'll be ...
Sales Associate
CA$17.60 - CA$18.10/hr
As a Hot Topic Sales Associate, you'll be a huge part of our success by providing the best customer ... Provide an amazing shopping experience that will encourage customers to return. They'll be ...
Sales Associate
CA$17.60 - CA$18.10/hr
As a Hot Topic Sales Associate, you'll be a huge part of our success by providing the best customer ... Provide an amazing shopping experience that will encourage customers to return. They'll be ...
Sales Associate
Mississauga, ON · On-site
CA$17.60 - CA$18.10/hr
As a Hot Topic Sales Associate, you'll be a huge part of our success by providing the best customer ... Provide an amazing shopping experience that will encourage customers to return. They'll be ...
Sales Associate
Mississauga, ON · On-site
CA$17.60 - CA$18.10/hr
As a Hot Topic Sales Associate, you'll be a huge part of our success by providing the best customer ... Provide an amazing shopping experience that will encourage customers to return. They'll be ...
Directs Store Delivery Associate
Oakville, ON · On-site
CA$18.55/hr
This position is ideal for individuals seeking an engaging role in customer service or retail. What ... preparing returns, claims, and MTRs for shipment and completing all required documentation ...
Directs Store Delivery Associate
Oakville, ON · On-site
CA$18.55/hr
This position is ideal for individuals seeking an engaging role in customer service or retail. What ... preparing returns, claims, and MTRs for shipment and completing all required documentation ...
Stockperson/Cartpusher
Waterdown, ON · On-site
CA$17.75/hr
... and return them safely to designated storage areas using Walmart approved procedures. Ensure ... customers and associates. Promote a Safe and Hazard Free Work Environment Use required personal ...
Stockperson/Cartpusher
Waterdown, ON · On-site
CA$17.75/hr
... and return them safely to designated storage areas using Walmart approved procedures. Ensure ... customers and associates. Promote a Safe and Hazard Free Work Environment Use required personal ...
As a Material Handler / Inside Sales Associate, you will be responsible for managing customer ... Upon unloading vendor shipments or customer returns, obtain the packing slip and verify material ...
As a Material Handler / Inside Sales Associate, you will be responsible for managing customer ... Upon unloading vendor shipments or customer returns, obtain the packing slip and verify material ...
Customer Care Specialist
Concord, ON · On-site
Issue of Return Material Authorization (RMA) and confirmations, sales orders and contracts. * Issue ... Associate Degree in Business or equivalent experience. * Prior experience in pricing strategies and ...
Customer Care Specialist
Concord, ON · On-site
Issue of Return Material Authorization (RMA) and confirmations, sales orders and contracts. * Issue ... Associate Degree in Business or equivalent experience. * Prior experience in pricing strategies and ...
Issue of Return Material Authorization (RMA) and confirmations, sales orders and contracts. * Issue ... Associate Degree in Business or equivalent experience. * Prior experience in pricing strategies and ...
Quick apply
Issue of Return Material Authorization (RMA) and confirmations, sales orders and contracts. * Issue ... Associate Degree in Business or equivalent experience. * Prior experience in pricing strategies and ...
Stockperson/Cartpusher
Oshawa, ON · On-site
CA$17.75/hr
... and return them safely to designated storage areas using Walmart approved procedures. Ensure ... customers and associates. Promote a Safe and Hazard Free Work Environment Use required personal ...
Stockperson/Cartpusher
Oshawa, ON · On-site
CA$17.75/hr
... and return them safely to designated storage areas using Walmart approved procedures. Ensure ... customers and associates. Promote a Safe and Hazard Free Work Environment Use required personal ...
Customer Return Associate information
What is a customer return associate?
Customer Return Associates are retail employees responsible for handling product returns and exchanges. They interact with customers to process refunds, answer questions about return policies, and ensure a smooth and efficient return experience. These associates also inspect returned merchandise, restock items when appropriate, and may assist with resolving customer complaints. Their role is important for maintaining customer satisfaction and following store policies. Good communication and problem-solving skills are essential for this position.
What are the key skills and qualifications needed to thrive as a customer return associate?
To thrive as a Customer Return Associate, you need strong customer service skills, attention to detail, and basic math abilities, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and return processing protocols is typically required. Patience, effective communication, and problem-solving skills help you manage customer concerns and resolve issues efficiently. These competencies ensure a smooth return process, enhance customer satisfaction, and support overall store operations.
What are some common challenges faced by customer return associates, and how can they be successfully managed?
Customer Return Associates often encounter challenges such as handling dissatisfied customers, managing high return volumes during peak seasons, and ensuring accurate processing of returned items. Successfully managing these challenges involves maintaining a calm and empathetic attitude, following company procedures for returns, and collaborating closely with team members to ensure efficiency. Strong communication skills and attention to detail are essential, as they help ensure a smooth return experience for customers and minimize errors in inventory management.
What is the difference between Customer Return Associate vs Retail Associate?
| Aspect | Customer Return Associate | Retail Associate |
|---|---|---|
| Credentials | High school diploma or equivalent, training on return policies | High school diploma or equivalent, sales and customer service training |
| Work Environment | Customer service counters, return areas, stockrooms | Sales floors, checkout counters, stockrooms |
| Employer & Industry | Retail stores, e-commerce warehouses | Retail stores, supermarkets, department stores |
| Job Focus | Processing returns, inspecting returned items, customer assistance | Assisting customers, sales, stocking, and merchandising |
The main difference is that a Customer Return Associate specializes in handling product returns and exchanges, focusing on inspecting items and processing refunds. In contrast, a Retail Associate has a broader role that includes sales, customer service, and store maintenance. Both roles require strong customer service skills and are common in retail environments, but their primary responsibilities differ.
What are popular job titles related to Customer Return Associate jobs in Toronto, ON?
For Customer Return Associate jobs in Toronto, ON, the most frequently searched job titles are:
What job categories do people searching Customer Return Associate jobs in Toronto, ON look for?
The top searched job categories for Customer Return Associate jobs in Toronto, ON are:
What cities near Toronto, ON are hiring for Customer Return Associate jobs?
Cities near Toronto, ON with the most Customer Return Associate job openings:
Job description
Retail Sales Associate - Keyholder | Toronto Eaton Centre
Showcase, Home of the Hottest Trends, is looking for a confident and dependable Keyholder to join our busy Toronto Eaton Centre location.
This is a great opportunity for someone looking for substantial part-time hours and room to grow.
What we offer
- Approximately 20-30+ hours per week
- Opportunity for additional hours based on business needs
- Excellent employee discount
- Training, development, and opportunities for advancement
- Fun, fast-paced work environment
What you'll do
- Deliver a fun, engaging customer experience
- Demonstrate products and help customers find what they love
- Drive sales through product knowledge and recommendations
- Support opening and closing responsibilities as a Keyholder
- Process sales and returns
- Help with merchandising, replenishment, and daily store operations
- Work independently when required
What we're looking for
- Open availability, including days, evenings, weekends, and holidays
- Previous retail or customer service experience
- Strong communication and sales skills
- Dependable, punctual, and comfortable taking responsibility
- Someone who enjoys a busy, fast-paced environment
If you're looking to build your retail experience, take on more responsibility, and grow with Showcase, we'd love to meet you.
Apply today to join our Toronto Eaton Centre team.
Showcase is an equal opportunity employer committed to creating an inclusive workplace.
About Showcase
Sourced by ZipRecruiter
Industry
Internet and it
Company size
1 - 10 Employees
Headquarters location
New York, NY, US
Year founded
2020