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Customer Return Associate Jobs in Dallas, TX (NOW HIRING)

Dal-Tile

Warehouse Associate - FT

Farmers Branch, TX · On-site

$15.50 - $18.25/hr

... customer returns, and notifying management of damaged shipments for freight claims. * Operates ... The associate must have the ability to regularly lift up to 15-30 lbs, and at certain times, you ...

Dal-Tile

Warehouse Associate - FT

Dallas, TX · On-site

$15.75 - $18.75/hr

... customer returns, and notifying management of damaged shipments for freight claims. * Operates ... The associate must have the ability to regularly lift up to 15-30 lbs, and at certain times, you ...

Dal-Tile

Warehouse Associate - FT

Fort Worth, TX · On-site

$15.25 - $18.25/hr

... customer returns, and notifying management of damaged shipments for freight claims. * Operates ... The associate must have the ability to regularly lift up to 15-30 lbs, and at certain times, you ...

Kroger Family of Companies

STORE/LEAD OFFICE CLERK

Allen, TX · On-site

$12.50 - $16.75/hr

... the customer's return visit. We accomplish this in many ways including, but not limited to ... Responsible for training and coaching associates within the department to effectively perform their ...

Kroger

STORE/LEAD OFFICE CLERK

Anna, TX · On-site

$12.75 - $17/hr

... the customer's return visit. We accomplish this in many ways including, but not limited to ... Responsible for training and coaching associates within the department to effectively perform their ...

Kroger Family of Companies

STORE/LEAD OFFICE CLERK

Anna, TX · On-site

$12.75 - $17/hr

... the customer's return visit. We accomplish this in many ways including, but not limited to ... Responsible for training and coaching associates within the department to effectively perform their ...

Employee Magnets

Tech - TSM Mid - Shift

Grapevine, TX · On-site

Package repairs for customer return. * Will access available system programs to check repair and ... associates. Qualifications Education and/or Experience * High school graduate or equivalent.

Dal-Tile

Warehouse Associate - 2nd Shift

Sunnyvale, TX · On-site

$14.75 - $17.50/hr

... customer returns, and notifying management of damaged shipments for freight claims. * Operates ... The associate is required to walk, stoop, kneel, crouch, or crawl. * The associate may be required ...

Dal-Tile

Warehouse Associate - 2nd Shift

Sunnyvale, TX · On-site

$18.54 - $19.66/hr

... customer returns, and notifying management of damaged shipments for freight claims. * Operates ... The associate is required to walk, stoop, kneel, crouch, or crawl. * The associate may be required ...

Kroger

Starbucks Barista

Denton, TX · On-site

$13.25 - $16.25/hr

... customer's return visit. Treat customers/employees in a fair and ethical manner, promoting an ... Collaborate with associates and promote teamwork to help achieve company/store goals * Prepare ...

Kroger

Starbucks Barista

Fort Worth, TX · On-site

$12.50 - $15.50/hr

... customer's return visit. Treat customers/employees in a fair and ethical manner, promoting an ... Collaborate with associates and promote teamwork to help achieve company/store goals * Prepare ...

Imprimis Group

Customer Service Associate

Dallas, TX · On-site

$45K - $52K/yr

Skilled experience within inbound/outbound centers, email and chat functions with vendors, clients, brokers and customers, quality assurance, ticketing systems and ERP systems for orders and returns.

Walgreens

Customer Service Associate

Fort Worth, TX · On-site

$14 - $19.25/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

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All JobsCustomer Return Associate JobsCustomer Return Associate Jobs in Dallas, TX

Customer Return Associate information

See Dallas, TX salary details

$8

$16

$27

How much do customer return associate jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for customer return associate in Dallas, TX is $16.95, according to ZipRecruiter salary data. Most workers in this role earn between $13.80 and $19.04 per hour, depending on experience, location, and employer.

What is a customer return associate?

Customer Return Associates are retail employees responsible for handling product returns and exchanges. They interact with customers to process refunds, answer questions about return policies, and ensure a smooth and efficient return experience. These associates also inspect returned merchandise, restock items when appropriate, and may assist with resolving customer complaints. Their role is important for maintaining customer satisfaction and following store policies. Good communication and problem-solving skills are essential for this position.

What are the key skills and qualifications needed to thrive as a customer return associate?

To thrive as a Customer Return Associate, you need strong customer service skills, attention to detail, and basic math abilities, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and return processing protocols is typically required. Patience, effective communication, and problem-solving skills help you manage customer concerns and resolve issues efficiently. These competencies ensure a smooth return process, enhance customer satisfaction, and support overall store operations.

What are some common challenges faced by customer return associates, and how can they be successfully managed?

Customer Return Associates often encounter challenges such as handling dissatisfied customers, managing high return volumes during peak seasons, and ensuring accurate processing of returned items. Successfully managing these challenges involves maintaining a calm and empathetic attitude, following company procedures for returns, and collaborating closely with team members to ensure efficiency. Strong communication skills and attention to detail are essential, as they help ensure a smooth return experience for customers and minimize errors in inventory management.

What is the difference between Customer Return Associate vs Retail Associate?

AspectCustomer Return AssociateRetail Associate
CredentialsHigh school diploma or equivalent, training on return policiesHigh school diploma or equivalent, sales and customer service training
Work EnvironmentCustomer service counters, return areas, stockroomsSales floors, checkout counters, stockrooms
Employer & IndustryRetail stores, e-commerce warehousesRetail stores, supermarkets, department stores
Job FocusProcessing returns, inspecting returned items, customer assistanceAssisting customers, sales, stocking, and merchandising

The main difference is that a Customer Return Associate specializes in handling product returns and exchanges, focusing on inspecting items and processing refunds. In contrast, a Retail Associate has a broader role that includes sales, customer service, and store maintenance. Both roles require strong customer service skills and are common in retail environments, but their primary responsibilities differ.

What are popular job titles related to Customer Return Associate jobs in Dallas, TX?

For Customer Return Associate jobs in Dallas, TX, the most frequently searched job titles are:

What job categories do people searching Customer Return Associate jobs in Dallas, TX look for?

The top searched job categories for Customer Return Associate jobs in Dallas, TX are:

What cities near Dallas, TX are hiring for Customer Return Associate jobs?

Cities near Dallas, TX with the most Customer Return Associate job openings:

Customer Return Associate jobs near you
Infographic showing various Customer Return Associate job openings in Dallas, TX as of August 2026, with employment types broken down into 91% Full Time, and 9% Part Time. Highlights an 100% In-person job distribution, with an average salary of $35,263 per year, or $17 per hour.

Warehouse Associate - FT

Dal-Tile

Farmers Branch, TX • On-site

$15.50 - $18.25/hr

Other

This job post has expired today. Applications are no longer accepted.

Daltile rating

7.7

Company rating: 7.7 out of 10

Based on 60 frontline employees who took The Breakroom Quiz

191st of 545 rated manufacturers

Job description

About the Job
Dal-Tile is currently seeking an exceptional Warehouse Associate to join our TEAM! As the Warehouse Associate, we need someone who will own a variety of material handling duties such as receiving, loading/unloading material, pulling/assembling customers' orders, and performing inventory checks. This position involves daily use of forklift equipment.
Primary Objective:
Performs various material handling duties associated with the warehouse.
Primary Function and Scope:
  • Performs a variety of warehouse duties such as pulling/assembling customer orders, checking outbound orders for accuracy/completeness, inventory stock checks, restocking and labeling vendor product, maintaining displays (tools, caulk, etc.), moving, storing, and replenishing material, and conducting daily cycle counts.
  • Performs receiving duties such as receiving and unloading inbound material, processing inbound shipments, stocking material, processing customer returns, and notifying management of damaged shipments for freight claims.
  • Operates forklift equipment.
  • Maintains a clean and organized facility by sweeping, removing trash, performing restroom and general office maintenance, etc.
  • May wait on customers and prepare sales slips.
  • Maintains a safe working environment by obeying all safety rules as outlined in the Safety Program and by reporting all accidents, unsafe conditions, and acts to Management.
  • Performs other related duties as required.
Experience and Knowledge Required:
  • High School diploma or equivalent experience.
  • Certified Forklift Operator.
  • 3+ years of previous warehouse experience preferred.

Competencies:
Basic math skills, organization skills, customer service skills, fluency in English, detail-oriented, and safety-conscious.
Other Pertinent Job Information:
While performing the duties of this job, the employee is regularly required to stand, use hands, and reach with hands and arms. The employee is required to walk, stoop, kneel, crouch, or crawl. The employee may sit, climb, balance, talk, or hear. The associate must have the ability to regularly lift up to 15-30 lbs, and at certain times, you may be required to safely lift up to 70 lbs. Tile boxes or other materials that are longer than 36 inches or more than 70 lbs. in weight require a team lift. Specific vision abilities required by this position include close vision, peripheral vision, and the ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities.

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