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Customer Return Associate Jobs in Dallas, TX (NOW HIRING)

Hertz

Part Time Customer Service Associate

Dallas, TX · On-site

$17/hr

As a Dollar/Thrifty Part Time Customer Service Associate , you will be interacting with our ... Provide world class customer service by managing the rental (and occasionally return) process, in ...

Hertz

Part Time Customer Service Associate

Dallas, TX · On-site

$17/hr

As a Dollar/Thrifty Part Time Customer Service Associate , you will be interacting with our ... Provide world class customer service by managing the rental (and occasionally return) process, in ...

PGA TOUR Superstore

Logistics Associate

Southlake, TX · On-site

$17.25 - $23.25/hr

Logistics Associates will also handle customer returns, stay updated on promotions, and champion products and services. Key Responsibilities: * Engage with every Customer encountered and offer world ...

PGA TOUR Superstore

Logistics Associate

Southlake, TX · On-site

$17.25 - $23.25/hr

Logistics Associates will also handle customer returns, stay updated on promotions, and champion products and services. Key Responsibilities: * Engage with every Customer encountered and offer world ...

Kroger

WINE STEWARD LEAD

Anna, TX · On-site

$14 - $19.25/hr

... associate of Kroger, the basic objective of your position is to highly satisfy our customers by providing exceptional customer service in a safe and clean environment to ensure the customer's return ...

Cabela's

Customer Service Part Time

Garland, TX · On-site

$14 - $19.50/hr

Customer Relations Associate The Customer Relations Associate performs various Customer Service ... Sorts returns by category and return to proper area. * Sells appropriate Hunting and Fishing ...

Bass Pro Shops

Customer Service - Full Time

Parker, TX · On-site

$13.75 - $19/hr

Customer Relations Associate The Customer Relations Associate performs various Customer Service ... Sorts returns by category and return to proper area. * Sells appropriate Hunting and Fishing ...

Cabela's

Customer Service - Full Time

Parker, TX · On-site

$13.75 - $19/hr

Customer Relations Associate The Customer Relations Associate performs various Customer Service ... Sorts returns by category and return to proper area. * Sells appropriate Hunting and Fishing ...

Viasox Limited

Warehouse Associate

Frisco, TX · On-site

$17.50 - $19.50/hr

Returns Processing * Receive and sort customer returns following Viasox's returns processing ... High-performing associates are our first consideration for Team Lead and supervisory opportunities.

Viasox

Warehouse Associate

Frisco, TX · On-site

$17.50 - $19.50/hr

Returns Processing * Receive and sort customer returns following Viasox's returns processing ... High-performing associates are our first consideration for Team Lead and supervisory opportunities.

Viasox Limited

Warehouse Associate

Frisco, TX · On-site

$15 - $17.75/hr

Returns Processing * Receive and sort customer returns following Viasox's returns processing ... High-performing associates are our first consideration for Team Lead and supervisory opportunities.

Bass Pro Shops

Customer Service - Full Time

Allen, TX · On-site

$13.50 - $18.50/hr

The Customer Relations Associate performs various Customer Service activities, to include greeting ... Sorts returns by category and return to proper area. * Sells appropriate Hunting and Fishing ...

Bass Pro Shops

Customer Service - Full Time

Allen, TX · On-site

$13.50 - $18.50/hr

The Customer Relations Associate performs various Customer Service activities, to include greeting ... Sorts returns by category and return to proper area. * Sells appropriate Hunting and Fishing ...

Cabela's

Customer Service - Full Time

Allen, TX · On-site

$13.50 - $18.50/hr

The Customer Relations Associate performs various Customer Service activities, to include greeting ... Sorts returns by category and return to proper area. * Sells appropriate Hunting and Fishing ...

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Showing results 21-40

All JobsCustomer Return Associate JobsCustomer Return Associate Jobs in Dallas, TX

Customer Return Associate information

See Dallas, TX salary details

$8

$16

$27

How much do customer return associate jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for customer return associate in Dallas, TX is $16.95, according to ZipRecruiter salary data. Most workers in this role earn between $13.80 and $19.04 per hour, depending on experience, location, and employer.

What is the difference between Customer Return Associate vs Retail Associate?

AspectCustomer Return AssociateRetail Associate
CredentialsHigh school diploma or equivalent, training on return policiesHigh school diploma or equivalent, sales and customer service training
Work EnvironmentCustomer service counters, return areas, stockroomsSales floors, checkout counters, stockrooms
Employer & IndustryRetail stores, e-commerce warehousesRetail stores, supermarkets, department stores
Job FocusProcessing returns, inspecting returned items, customer assistanceAssisting customers, sales, stocking, and merchandising

The main difference is that a Customer Return Associate specializes in handling product returns and exchanges, focusing on inspecting items and processing refunds. In contrast, a Retail Associate has a broader role that includes sales, customer service, and store maintenance. Both roles require strong customer service skills and are common in retail environments, but their primary responsibilities differ.

What is a customer return associate?

Customer Return Associates are retail employees responsible for handling product returns and exchanges. They interact with customers to process refunds, answer questions about return policies, and ensure a smooth and efficient return experience. These associates also inspect returned merchandise, restock items when appropriate, and may assist with resolving customer complaints. Their role is important for maintaining customer satisfaction and following store policies. Good communication and problem-solving skills are essential for this position.

What are some common challenges faced by customer return associates, and how can they be successfully managed?

Customer Return Associates often encounter challenges such as handling dissatisfied customers, managing high return volumes during peak seasons, and ensuring accurate processing of returned items. Successfully managing these challenges involves maintaining a calm and empathetic attitude, following company procedures for returns, and collaborating closely with team members to ensure efficiency. Strong communication skills and attention to detail are essential, as they help ensure a smooth return experience for customers and minimize errors in inventory management.

What are the key skills and qualifications needed to thrive as a customer return associate?

To thrive as a Customer Return Associate, you need strong customer service skills, attention to detail, and basic math abilities, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and return processing protocols is typically required. Patience, effective communication, and problem-solving skills help you manage customer concerns and resolve issues efficiently. These competencies ensure a smooth return process, enhance customer satisfaction, and support overall store operations.
What are popular job titles related to Customer Return Associate jobs in Dallas, TX? For Customer Return Associate jobs in Dallas, TX, the most frequently searched job titles are:
What job categories do people searching Customer Return Associate jobs in Dallas, TX look for? The top searched job categories for Customer Return Associate jobs in Dallas, TX are:
What cities near Dallas, TX are hiring for Customer Return Associate jobs? Cities near Dallas, TX with the most Customer Return Associate job openings:
Customer Return Associate jobs near you
Infographic showing various Customer Return Associate job openings in Dallas, TX as of August 2026, with employment types broken down into 67% Full Time, 17% Part Time, and 16% Temporary. Highlights an 84% In-person, and 16% Hybrid job distribution, with an average salary of $35,263 per year, or $17 per hour.

Part Time Customer Service Associate

Hertz

Dallas, TX • On-site

$17/hr

Other

Re-posted 15 days ago

Hertz rating

6.2

Company rating: 6.2 out of 10

Based on 196 frontline employees who took The Breakroom Quiz

143rd of 173 rated vehicle equipment hire

Job description


As a Dollar/Thrifty Part Time Customer Service Associate, you will be interacting with our customers to provide world-class service to Hertz customers by providing helpful, courteous, and quality assistance. This includes flexing into various customer service roles, including providing attentive, courteous, and expeditious service to our customers as they return their vehicles, greeting customers and responding to customers' inquiries regarding vehicles and providing directions as needed. This also includes helping customers who come to the counter to process their rental, and providing a seamless experience to customers who are exiting the rental car center.
What You'll Get:
  • Hourly Rate is $17.00 + Commission. This role provides On Target Earning potential of starting 2%; which includes monthly bonus plans.
  • Bonus Plans: Eligible, Up to 12%
  • Bonus: Eligible, Up to 12%
  • Benefits: Eligibility and program information can be found here at HertzBenefits.com. To include:
    • Employee Assistance Program for employees & family
    • Perks & Discounts -Theme Park Tickets, Gym Discounts & more
Responsibilities:
  • Provide world class customer service by managing the rental (and occasionally return) process, in compliance with Hertz's policies and procedures.
  • Welcome each customer with a smile.
  • Proudly represent Hertz with your professional appearance, language and behavior.
  • Focus on providing a clean and safe vehicle, to every customer, every time.
  • Take ownership of each customer's service experience by immediately owning and resolving issues.
  • Be proud of our brand and the role you play in our success.
  • Play an active role in our environment of teamwork and collaboration; know how your role contributes and do your part.
  • Thoroughly enjoy Going for the WOW! Desire to Surprise and Delight.
  • Build brand loyalty.
  • Utilize company approved sales and service techniques when determining customer wants and needs.
  • Offer optional products to meet customer wants and needs.
  • Prepare all rental and return documents accurately and completely.
  • Qualify each customer using our company rental requirement guidelines.
  • Provide customers assistance with directions, maps, local area information, appropriate service information, etc.
  • Review rental parameters with all customers to ensure a complete understanding of our rates and service charges.
  • Ensure that the return date and time on the rental agreement is accurate.
  • Review all charges at the time of vehicle return.
  • Prepare the Rental Agreement Folder with all required information.
  • Answer the phones to assist customers in a friendly, helpful and prompt manner.
  • Assist customers by effectively resolving all customer service issues.
  • Assist and coordinate customers within the queue to minimize any wait time and promote the most efficient service method as required.
Skills:
  • Passion for customer service and attention to detail - Goes the extra mile
  • Self-motivated to achieve and exceed targeted goals
  • Strong computer proficiency, including typing skills and the ability to navigate through multiple computer systems. Ability to multi-task on these systems while engaging with the customer in person and/or over the phone.
  • Proficiency in English
  • Good communication skills both written and oral. Communicate in English clearly and proficiently. Candidates fluent in other languages are encouraged to apply
  • Work in a fast-paced environment with a variety of tasks.
  • Excellent organizational and time management skills
  • Demonstrate professionalism and interpersonal skills
  • Proven experience of working well within a team
  • 100% customer focus, with proven experience within a customer facing environment
Additional Requirements:
  • Work flexible shifts including weekends and holidays; and work overtime as required
  • Work outdoors during all weather conditions
  • Stand for long periods of time

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About Us
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
US EEO STATEMENT
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.
Individuals are encouraged to apply for positions because of the characteristics that make them unique.
EOE, including disability/veteran

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