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Customer Return Associate Jobs in Arizona (NOW HIRING)

FlexTG

Lease Return Administrator

Mesa, AZ · On-site

... customer communications. * Ensure all records meet internal control standards and support audit ... Associate's degree or higher in business, operations, or a related field. * Experience with asset ...

Factory Motor Parts

DC Warehouse Associate

Phoenix, AZ · On-site

$16 - $18.75/hr

Warehouse Associate Join our family as a Warehouse Associate! We are looking for a skilled ... Ability to write customer returns accurately * Must be able to handle hazardous materials

Factory Motor Parts

DC Warehouse Associate

Phoenix, AZ · On-site

$15.75 - $18.75/hr

Join our family as a Warehouse Associate! We are looking for a skilled individual who is motivated ... Ability to write customer returns accurately * Must be able to handle hazardous materials

Factory Motor Parts

DC Warehouse Associate

Phoenix, AZ · On-site

$15.75 - $18.75/hr

Join our family as a Warehouse Associate! We are looking for a skilled individual who is motivated ... Ability to write customer returns accurately * Must be able to handle hazardous materials

Factory Motor Parts

DC Warehouse Associate

Phoenix, AZ · On-site

$15.75 - $18.75/hr

Join our family as a Warehouse Associate! We are looking for a skilled individual who is motivated ... Ability to write customer returns accurately * Must be able to handle hazardous materials

Factory Motor Parts

Warehouse Associate

Mesa, AZ

$15 - $18/hr

We are looking for an energetic and highly-motivated Operations Associate who is interested in ... Ability to write customer returns accurately * Must be able to handle hazardous materials

Dal-Tile

Warehouse Associate - FT

Tempe, AZ · On-site

$15.50 - $18.50/hr

Addresses and resolves customer complaints (returns and order errors). * Performs various office ... The associate must have the ability to regularly lift up to 15-30 lbs, and at certain times, you ...

GPS Insight

Customer Experience Associate

Scottsdale, AZ · On-site

$16.75 - $22.25/hr

... return. We feel the same way about our people at GPS Insight. They are what allow us to build world ... What We Need The Customer Experience Associate is an entry-level Customer Support/Technical Support ...

Dal-Tile

Warehouse Associate - FT

Tempe, AZ · On-site

$15.25 - $18.25/hr

Addresses and resolves customer complaints (returns and order errors). * Performs various office ... The associate must have the ability to regularly lift up to 15-30 lbs, and at certain times, you ...

TJX Companies

Customer Service Associate

Sahuarita, AZ · On-site

$15.15 - $15.65/hr

Accurately rings customer purchases/returns and counts change back to customer according to ... Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care ...

Tjx

Customer Service Associate

Sahuarita, AZ · On-site

$15.15 - $15.65/hr

Accurately rings customer purchases/returns and counts change back to customer according to ... Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care ...

Factory Motor Parts

DC Warehouse Associate

Phoenix, AZ · On-site

$16 - $18.75/hr

Join our family as a Warehouse Associate! We are looking for a skilled individual who is motivated ... Ability to write customer returns accurately * Must be able to handle hazardous materials

Factory Motor Parts Co

DC Warehouse Associate

Phoenix, AZ · On-site

$16 - $18.75/hr

Description Join our family as a Warehouse Associate! We are looking for a skilled individual who ... Ability to write customer returns accurately * Must be able to handle hazardous materials

Factory Motor Parts

DC Warehouse Associate

Phoenix, AZ · On-site

$16 - $18.75/hr

Join our family as a Warehouse Associate! We are looking for a skilled individual who is motivated ... Ability to write customer returns accurately * Must be able to handle hazardous materials

Factory Motor Parts

DC Warehouse Associate

Phoenix, AZ · On-site

$16 - $18.75/hr

Join our family as a Warehouse Associate! We are looking for a skilled individual who is motivated ... Ability to write customer returns accurately * Must be able to handle hazardous materials

Factory Motor Parts Co

DC Warehouse Associate

Phoenix, AZ · On-site

$16 - $18.75/hr

Description Join our family as a Warehouse Associate! We are looking for a skilled individual who ... Ability to write customer returns accurately * Must be able to handle hazardous materials

Factory Motor Parts Co

DC Warehouse Associate

Phoenix, AZ · On-site

$16 - $18.75/hr

Description Join our family as a Warehouse Associate! We are looking for a skilled individual who ... Ability to write customer returns accurately * Must be able to handle hazardous materials

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Showing results 21-40

All JobsCustomer Return Associate JobsCustomer Return Associate Jobs in Arizona

Customer Return Associate information

What is the difference between Customer Return Associate vs Retail Associate?

AspectCustomer Return AssociateRetail Associate
CredentialsHigh school diploma or equivalent, training on return policiesHigh school diploma or equivalent, sales and customer service training
Work EnvironmentCustomer service counters, return areas, stockroomsSales floors, checkout counters, stockrooms
Employer & IndustryRetail stores, e-commerce warehousesRetail stores, supermarkets, department stores
Job FocusProcessing returns, inspecting returned items, customer assistanceAssisting customers, sales, stocking, and merchandising

The main difference is that a Customer Return Associate specializes in handling product returns and exchanges, focusing on inspecting items and processing refunds. In contrast, a Retail Associate has a broader role that includes sales, customer service, and store maintenance. Both roles require strong customer service skills and are common in retail environments, but their primary responsibilities differ.

What is a customer return associate?

Customer Return Associates are retail employees responsible for handling product returns and exchanges. They interact with customers to process refunds, answer questions about return policies, and ensure a smooth and efficient return experience. These associates also inspect returned merchandise, restock items when appropriate, and may assist with resolving customer complaints. Their role is important for maintaining customer satisfaction and following store policies. Good communication and problem-solving skills are essential for this position.

What are some common challenges faced by customer return associates, and how can they be successfully managed?

Customer Return Associates often encounter challenges such as handling dissatisfied customers, managing high return volumes during peak seasons, and ensuring accurate processing of returned items. Successfully managing these challenges involves maintaining a calm and empathetic attitude, following company procedures for returns, and collaborating closely with team members to ensure efficiency. Strong communication skills and attention to detail are essential, as they help ensure a smooth return experience for customers and minimize errors in inventory management.

What are the key skills and qualifications needed to thrive as a customer return associate?

To thrive as a Customer Return Associate, you need strong customer service skills, attention to detail, and basic math abilities, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and return processing protocols is typically required. Patience, effective communication, and problem-solving skills help you manage customer concerns and resolve issues efficiently. These competencies ensure a smooth return process, enhance customer satisfaction, and support overall store operations.
What are popular job titles related to Customer Return Associate jobs in Arizona? For Customer Return Associate jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Customer Return Associate jobs in Arizona look for? The top searched job categories for Customer Return Associate jobs in Arizona are:
What cities in Arizona are hiring for Customer Return Associate jobs? Cities in Arizona with the most Customer Return Associate job openings:
Customer Return Associate jobs near you
Infographic showing various Customer Return Associate job openings in Arizona as of August 2026, with employment types broken down into 66% Full Time, 18% Part Time, and 16% Temporary. Highlights an 84% In-person, and 16% Hybrid job distribution.

Lease Return Administrator

FlexTG

Mesa, AZ • On-site

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Company Overview 
At FlexTG, we transform the way businesses manage their print environments. As a brand-neutral leader with a nationwide footprint, FlexTG delivers tailored managed print services to organizations of all sizes. Our proprietary technology sets us apart—helping clients streamline operations, reduce costs, and stay ahead in a rapidly changing world. Join a company that values innovation, flexibility, and making a real impact.
 
Position Summary 
The Lease Return Administrator owns the accuracy, completeness, and audit-readiness of all lease return and delivery records across the organization. This role manages asset-level data, documentation, and system updates to ensure full visibility and control throughout the return lifecycle. The Administrator partners with internal teams and external partners to validate information, maintain records, and resolve discrepancies that impact inventory, financials, or compliance. Success in this role requires strong attention to detail, data integrity discipline, and the ability to manage structured workflows within systems.
 
Essential Functions and Responsibilities  
  • Own the accuracy and integrity of lease return and delivery data across all systems, ensuring asset records (serial numbers, locations, condition, and status) are complete, consistent, and up to date. 
  • Maintain system-of-record updates across internal tracking tools, spreadsheets, and carrier platforms to ensure end-to-end visibility of equipment throughout the return lifecycle. 
  • Perform ongoing data validation and reconciliation to resolve discrepancies between physical shipments, system records, and lease or financial documentation.  
  • Maintain comprehensive, audit-ready documentation for each lease return, including bills of lading, carrier confirmations, return authorizations, and customer communications. 
  • Ensure all records meet internal control standards and support audit, compliance, and financial reconciliation requirements. 
  • Track return and delivery status through completion, maintaining structured records and reporting tools to support visibility into timelines, aging, and exceptions.  
  • Partner with Sales, Lease Administration, Finance, and branch operations to collect, validate, and confirm asset and return details required for processing.  
  • Coordinate approvals, documentation, and asset verification activities to support lease returns, buyouts, and related transactions.  
  • Provide clear, timely communication to internal stakeholders and clients regarding return status, documentation requirements, and issue resolution. 
  • Investigate and resolve discrepancies related to asset tracking, shipment status, or documentation gaps by researching source data and coordinating corrections across systems and teams.  
  • Proactively identify risks to timelines, data accuracy, or compliance requirements, and escalate issues with recommended actions to prevent downstream impact. 
  • Support continuous process improvement by identifying recurring issues and contributing to improved tracking, documentation, and workflow standards. 
Qualifications and Experience  
Minimum Qualifications: 
  • High school diploma or equivalent.
  • 1–2 years of experience in administrative operations, asset management, inventory control, or data-driven coordination roles.
  • Strong data entry and data validation skills with a high degree of accuracy and attention to detail.
  • Proficiency in Microsoft Office, particularly Excel (sorting, filtering, maintaining trackers) and Outlook.
  • Ability to manage and maintain detailed records across multiple systems while ensuring completeness and accuracy.
  • Strong written and verbal communication skills to support cross-functional coordination and issue resolution.
 
Preferred Qualifications:  
  • Associate’s degree or higher in business, operations, or a related field.
  • Experience with asset tracking, inventory control, or lease/equipment management processes.
  • Familiarity with ERP, WMS, or asset management systems and maintaining system-of-record data.
  • Experience reconciling discrepancies between systems, documentation, and physical inventory.
  • Exposure to audit, compliance, or documentation-heavy environments (e.g., maintaining audit-ready records).
  • Intermediate Excel skills (reporting, basic formulas, or tracker management).
 
Physical Requirements  
The physical demands described here are representative of those that an employee must meet to successfully perform the essential functions of this job.  The physical requirements for performing the essential functions of this position require the employee to be able to: 
  • Sit, stand, kneel, walk, and reach.
  • Be able to lift, push, pull, and/or move up to 20 pounds.
  • Read a computer screen and written material.
  • Write, type, and use the phone system.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  
Work Environment 
Good working environment with the absence of disagreeable conditions.  The noise level in the work environment is usually moderate.
 
Disclaimer 
This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice. The job description does not constitute an employment contract or guarantee of employment. The organization reserves the right to hire, fire, or discipline the employees at its discretion.
 
EEO Statement 
FlexTG provides equal employment opportunities to all employees and applicants for employment.  The Company prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin or ancestry, citizenship or immigration status, physical or mental disability, genetic information (including testing and characteristics), pregnancy (including childbirth, lactation and related medical conditions), protected veteran status, uniformed servicemember status, or any other characteristic protected by federal, state or local laws.  This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, benefits, leaves of absence, compensation, and training.
 

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