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Customer Experience Associate Jobs in Arizona (NOW HIRING)

GPS Insight

Customer Experience Associate

Scottsdale, AZ · On-site

$16.75 - $22.50/hr

What We Need The Customer Experience Associate is an entry-level Customer Support/Technical Support role responsible for assisting customers with the use of GPS Insight's software, hardware, and SaaS ...

AAFES

Customer Experience Associate

Fort Huachuca, AZ · On-site

$15.45 - $20.51/hr

Our Focus We are seeking associates who have a passion for delivering an extraordinary customer experience and a passion for serving those who serve, our Soldiers, Airmen and their families. Who We ...

GPS Insight

Customer Experience Associate

Scottsdale, AZ · On-site

$16.75 - $22.50/hr

What We Need The Customer Experience Associate is an entry-level Customer Support/Technical Support role responsible for assisting customers with the use of GPS Insight's software, hardware, and SaaS ...

Revelyst

Customer Experience Associate

Scottsdale, AZ · On-site

$19 - $22/hr

We are seeking an experienced Customer Service Representative to join the Revelyst Golf ... You have: * High school diploma or equivalent; an associate or bachelor's degree is a plus.

The Exchange

$15.75 - $21/hr

Responsible for driving the customer experience through proactive and customer focused behaviors and actions. Actively evaluates customers' needs by listening, providing solutions, and making ...

The Exchange

$14 - $19.25/hr

As a Customer Experience Associate at the Express, you will assist customers in finding what they are looking for and ensure the Express is stocked with the products customers want. You'll know which ...

Army & Air Force Exchange Service

$14 - $19.25/hr

As a Customer Experience Associate at the Express, you will assist customers in finding what they are looking for and ensure the Express is stocked with the products customers want. You'll know which ...

The Exchange

$14 - $19.25/hr

As a Customer Experience Associate at the Express, you will assist customers in finding what they are looking for and ensure the Express is stocked with the products customers want. You'll know which ...

The Exchange

$14 - $19.25/hr

As a Customer Experience Associate at the Express, you will assist customers in finding what they are looking for and ensure the Express is stocked with the products customers want. You'll know which ...

The Exchange

$15.75 - $21/hr

Responsible for driving the customer experience through proactive and customer focused behaviors and actions. Actively evaluates customers' needs by listening, providing solutions, and making ...

Army & Air Force Exchange Service

$15.75 - $21/hr

Responsible for driving the customer experience through proactive and customer focused behaviors and actions. Actively evaluates customers' needs by listening, providing solutions, and making ...

The Exchange

$15.75 - $21/hr

Responsible for driving the customer experience through proactive and customer focused behaviors and actions. Actively evaluates customers' needs by listening, providing solutions, and making ...

Army and Air Force Exchange

$15.75 - $21/hr

Responsible for driving the customer experience through proactive and customer focused behaviors and actions. Actively evaluates customers' needs by listening, providing solutions, and making ...

The Exchange

$15.75 - $21/hr

Responsible for driving the customer experience through proactive and customer focused behaviors and actions. Actively evaluates customers' needs by listening, providing solutions, and making ...

Exchange

$15.75 - $21/hr

Responsible for driving the customer experience through proactive and customer focused behaviors and actions. Actively evaluates customers' needs by listening, providing solutions, and making ...

The Exchange

$13.75 - $19.25/hr

Responsible for driving the customer experience through proactive and customer focused behaviors and actions. Actively evaluates customers' needs by listening, providing solutions, and making ...

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All JobsCustomer Experience Associate JobsCustomer Experience Associate Jobs in Arizona

Customer Experience Associate information

See Arizona salary details

$9

$17

$23

How much do customer experience associate jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for customer experience associate in Arizona is $17.27, according to ZipRecruiter salary data. Most workers in this role earn between $14.81 and $19.71 per hour, depending on experience, location, and employer.

What Is a Customer Experience Associate?

A customer experience associate ensures that customers who interact with the company’s products or services have a positive experience. You find customer experience associates in a variety of settings, such as retail stores, tourist locations like campgrounds and wineries, and health care supply companies. As a customer experience associate, your job duties include greeting guests, helping them find products, learning what they are looking for in a service, or resolve a complaint. To become a customer experience associate, you need a high school diploma or equivalent and a friendly, outgoing demeanor.

What skills are needed for CX jobs?

Customer Experience Associate roles require strong communication and interpersonal skills to effectively assist customers. Problem-solving abilities, patience, and familiarity with customer service tools like CRM software are also important for success in this field.

What are some common challenges Customer Experience Associates face, and how can they effectively handle them?

Customer Experience Associates often encounter challenges such as managing difficult customer interactions, adapting to rapidly changing product information, and balancing multiple tasks simultaneously. Success in this role requires patience, strong communication skills, and the ability to remain calm under pressure. Leveraging available resources—such as updated knowledge bases, support from teammates and supervisors, and ongoing training—helps associates resolve issues efficiently and maintain a positive customer experience. Regular feedback sessions and collaboration with other departments also enable associates to stay informed and improve their service.

What does a customer experience associate do?

A customer experience associate is responsible for assisting customers, addressing their inquiries, and resolving issues to ensure satisfaction. They often use communication skills, problem-solving abilities, and customer service tools to create positive interactions and improve overall customer experience.

What jobs pay 4000 a week without a degree?

High-paying jobs that can reach $4,000 a week without a degree often include roles such as sales managers, real estate brokers, commercial pilots, or skilled trades like electricians and plumbers. These positions typically require experience, specialized skills, or certifications rather than formal college degrees, and may involve commission, bonuses, or overtime to achieve high weekly earnings.

Is a CSA job stressful?

A Customer Service Associate (CSA) job can be stressful due to handling customer complaints, managing high call volumes, and meeting performance metrics. However, stress levels vary depending on the work environment, training, and individual coping skills.

What are the key skills and qualifications needed to thrive as a Customer Experience Associate, and why are they important?

To thrive as a Customer Experience Associate, you need strong communication, problem-solving abilities, and a customer-focused mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, helpdesk software, and sometimes certifications like CXPA are typically beneficial. Active listening, patience, and adaptability are soft skills that help you exceed customer expectations and resolve issues effectively. These skills and qualities are crucial for building positive customer relationships, ensuring satisfaction, and supporting business retention goals.
More about Customer Experience Associate jobs
What are the most commonly searched types of Customer Experience jobs in Arizona? The most popular types of Customer Experience jobs in Arizona are:
What are popular job titles related to Customer Experience Associate jobs in Arizona? For Customer Experience Associate jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Customer Experience Associate jobs in Arizona look for? The top searched job categories for Customer Experience Associate jobs in Arizona are:
What cities in Arizona are hiring for Customer Experience Associate jobs? Cities in Arizona with the most Customer Experience Associate job openings:
Customer Experience Associate jobs near you
Infographic showing various Customer Experience Associate job openings in Arizona as of July 2026, with employment types broken down into 1% As Needed, 74% Full Time, 23% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $35,916 per year, or $17.3 per hour.
Customer Experience Associate

Customer Experience Associate

GPS Insight

Scottsdale, AZ • On-site

$16.75 - $22.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

Job description

Who We Are
GPS Insight offers leading technology for organizations that have drivers and technicians in the field, fleets of vehicles, trailers, and other mobile assets. We provide innovative fleet solutions that include vehicle and asset tracking, in-cab smart cameras, field service software, and compliance management.
We know that when you invest in high-performance technology, you achieve results and maximize your return. We feel the same way about our people at GPS Insight. They are what allow us to build world-class solutions that make us leaders in the fleet and field service management space. They are what enable our customers' success. They are our greatest asset. As a result, we take pride in a workplace committed to those who make us go.
Our commitment to growth enables us to push the telematics and field service operations industries forward. It's rooted in our products, embedded in our culture, and reflected in our team-first values. We're looking for the right people to jump onboard with us. Are you ready to take the ride?
What We Need
The Customer Experience Associate is an entry-level Customer Support/Technical Support role responsible for assisting customers with the use of GPS Insight's software, hardware, and SaaS fleet management solutions. This role supports customers through phone, chat, and email, helping trouble shoot issues, answer product questions, and guide users through setup and everyday product use.
This position blends customer service, product support, and technical troubleshooting. The ideal candidate enjoys helping people, learning new technology, and delivering a positive customer experience. Associates will assist customers with basic hardware troubleshooting, software navigation, account questions, and feature education.
The Customer Experience Associate also identifies opportunities where additional features, services, or training may improve the customer's experience and communicates those needs internally.
This role is ideal for someone starting a career in customer support, technical support, help desk, SaaS support, or customer success. Candidates should be comfortable using computers, web-based tools, and CRM systems while communicating clearly with customers.
We are currently seeking a motivated individual to join our team based out of our headquarters in Scottsdale, Arizona. This position may require weekend or holiday shifts.
What You'll Do
  • Provide customer support and technical support via phone, live chat, and email
  • Troubleshoot software and hardware issues related to GPS Insight products
  • Assist customers with basic setup, configuration, installation, and product navigation
  • Guide customers through troubleshooting steps and issue resolution
  • Deliver excellent customer service and customer experience during every interaction
  • Identify customer needs and suggest relevant product features, services, or upgrades
  • Communicate clearly and professionally about solutions, troubleshooting steps, and next actions
  • De-escalate customer concerns through active listening, empathy, and problem solving
  • Document interactions, troubleshooting steps, and case updates within CRM and support ticketing systems
  • Manage multiple support tickets and customer cases while meeting response time expectations
  • Collaborate with technical teams, product teams, and account management
  • Provide basic product walkthroughs and training guidance when needed
  • Support products including GPS devices, fleet tracking software, mobile applications, dash cameras, and ELD/HOS compliance tools
  • Participate in ongoing product training and technical knowledge development
  • Maintain strong time management and case management skills while handling multiple customer requests

Requirements
  • Entry-level candidates welcome
  • 1+ year of experience in customer service, technical support, help desk, call center, or customer-facing roles preferred
  • Strong written and verbal communication skills
  • Comfortable using computers, web applications, CRM systems, and support tools
  • Ability to learn software platforms, SaaS products, and connected hardware devices
  • Strong problem-solving and troubleshooting skills
  • Ability to remain calm and professional when assisting frustrated or upset customers
  • Ability to work independently and collaboratively in a team environment
  • Strong time management, multitasking, and organizational skills
  • Accurate typing speed of 40 WPM or higher
  • Experience with Microsoft Office, Google Workspace, or similar productivity tools
  • Reliable, motivated, and customer-focused mindset
  • Interest in technology, SaaS, fleet management, GPS tracking, or IT support is a plus but not required

What We Offer
  • Fast paced and rapidly growing environment
  • Chance to deliver mission critical data that drives the operations of our economy
  • Opportunity for professional growth and development
  • Possibility to learn new and cutting-edge technologies, in an environment that encourages new ideas
  • There's more as well! Speak with us to find out all details!

Benefits
  • 401(k) matching
  • Full Health Benefits (Health, Vision, Dental)
  • Employee assistance program
  • Flexible spending account
  • Health savings account
  • Life insurance
  • Paid time off
  • Parental leave
  • Tuition reimbursement

Apply