Customer Retention Associate Jobs in Virginia (NOW HIRING)

We are looking for an Insurance Part Time Sales Associate (32 hours per week) to join our team in our Fredericksburg, VA office. This is not a remote position.

We're Hiring Immediately!

As an Insurance Sales Associate, you will work alongside with and support a Comparion Insurance Sales Agent in profitable growth through new business sales and customer retention. Your ability to listen and empathize are key in being the initial contact for our customers. Success in this role will require building a strong local network and in-person relationship in the community.

Working for Comparion Insurance Agency, a Liberty Mutual company, means working for a company that's committed to advancing diversity, equity, and inclusion. We do that through leadership development programs aimed at advancing, engaging, and retaining under-represented talent and our Employee Resource Groups, which strengthen our inclusive workplace, enhance personal development, and provide ways for employees to connect, learn and engage.

Ready to find out what it means to work for an agency that is backed by Liberty Mutual-a Fortune 100 company that's committed to putting people first, acting responsibly and making things better?

Responsibilities:

• Utilize consultative sales techniques to prospect and initiate new business sales.
• Assists in the processing of new business, including contacting customers to finalize sales and service transactions.
• Identifies cross selling opportunities for Sales Agent.
• Contributes to and executes a marketing plan with the Sales Agent.
• Identifies mass marketing prospects through existing book of business and community prospecting opportunities.
• Meet monthly goals for new business sales.
• Completes follow-ups on new policies in order to keep retention level high and capitalize cross-selling opportunities.
• Coordinates activities with other departments to ensure quality customer service
• Acts as initial contact in addressing customer concerns regarding establishment of policies and new account status.
• Unlicensed candidates will be enrolled in a new hire training class once they begin working for Comparion. The training includes a licensing training program in which Comparion covers the cost of training materials and exam fees.

• High School Degree
• 1-2 years of relevant sales experience preferred
• Exceptional written and verbal communication skills
• Ability to handle common objections and educate customers in a consultative manner
• Demonstrated self-starter, motivated to learn and grow in a professional sales organization
• Professional business acumen, strong presence and confidence
• Resourceful team player that can contribute and accept new ideas
• A state insurance license-or willingness to earn one with training and support-in Property & Casualty, and Life

Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

In 2022, Comparion Insurance Agency was created to transition former Liberty Mutual exclusive agents to an agency that delivers a unique value proposition to carriers with over 2,000 agents in approximately 180 cities in 44 states. We offer customers 50 insurance companies with product breadth including auto, home, life, pet, renters, umbrella, jewelry and much more. We use our scale to deliver a first-rate customer experience through consultative insurance experts located in their communities.

Our Leadership team has over 200 years of cumulative insurance experience. At Comparion, we have a philosophy of staying close to our customers and agents, so sales leadership is located throughout the country in our larger storefronts. Comparion is owned and backed by Liberty Mutual Group, a Fortune 100 company, founded in 1912

Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
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