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Customer Research Analyst Jobs (NOW HIRING)

Federal Reserve System

Research Analyst

Dallas, TX · On-site

The work of a Research Analyst helps fulfill the Bank's core monetary policy mission through the ... customers, and management of priorities. You are committed to continuous improvement, both in the ...

HarrisX

Research Analyst

Washington, DC · On-site

... customer satisfaction research. - You are proficient in Excel and PowerPoint, and have working ... analysis, and visualization. - You communicate clearly in both written and verbal form, and can ...

Goldbelt, Inc.

Research Analyst

Washington, DC · On-site

... enlarge customers' operations. C6's expertise is focused on integrating C6ISR and scientific ... The Research Analysts will provide research services to support the work of public diplomacy ...

Ballentine Partners, LLC

Research Analyst

Boston, MA · On-site

Be comfortable learning and using investment research platforms, manager databases, CRM systems ... analytical work. Exposure to private equity, venture capital, private credit, real assets, or ...

Goldbelt, Inc.

Research Analyst

Washington, DC

... enlarge customers' operations. C6's expertise is focused on integrating C6ISR and scientific ... The Research Analysts will provide research services to support the work of public diplomacy ...

Goldbelt, Inc.

Research Analyst

Washington, DC · On-site

... enlarge customers' operations. C6's expertise is focused on integrating C6ISR and scientific ... The Research Analysts will provide research services to support the work of public diplomacy ...

Ballentine Partners

Research Analyst

Waltham, MA · On-site

Be comfortable learning and using investment research platforms, manager databases, CRM systems ... analytical work. Exposure to private equity, venture capital, private credit, real assets, or ...

Messiah University

Research Analyst

Mechanicsburg, PA · On-site

The position of Research Analyst provides support for the Office of Institutional Research by ... excellent customer service A tangible commitment to exceptional quality Energy and resilience ...

Compass Group

RESEARCH ANALYST

Chicago, IL · On-site

$70K - $75K/yr

... customer needs. You will support all phases of the research process, including development ... Analyze primary data gathered via qualitative and quantitative studies as well as secondary ...

Onstott Group

Research Analyst

Boston, MA · On-site

The Research Analyst will play a versatile role supporting both the research and execution sides of ... Enter and maintain accurate information in the firm's CRM and other systems. * Help ensure searches ...

Ballentine Partners

Research Analyst

Boston, MA · On-site

$85K - $115K/yr

Be comfortable learning and using investment research platforms, manager databases, CRM systems ... analytical work. Exposure to private equity, venture capital, private credit, real assets, or ...

Ballentine Partners

Research Analyst

Boston, MA · On-site

Be comfortable learning and using investment research platforms, manager databases, CRM systems ... analytical work. Exposure to private equity, venture capital, private credit, real assets, or ...

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How much do customer research analyst jobs pay per year?

As of Sep 10, 2026, the average yearly pay for customer research analyst in the United States is $73,965.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,000.00 and $98,500.00 per year, depending on experience, location, and employer.

What does a customer research analyst do?

A Customer Research Analyst is responsible for gathering, analyzing, and interpreting data about customers to help businesses better understand their target audience. They use various research methods such as surveys, interviews, and data analytics to identify customer preferences, behavior patterns, and market trends. The insights they provide help companies make informed decisions about product development, marketing strategies, and customer service improvements. Their work is essential for businesses aiming to increase customer satisfaction and loyalty.

What are the key skills and qualifications needed to thrive as a customer research analyst, and why are they important?

To thrive as a Customer Research Analyst, you need strong analytical skills, experience in data collection and interpretation, and typically a bachelor's degree in marketing, business, statistics, or a related field. Familiarity with data analytics tools (like SPSS, Tableau, or Excel), survey platforms, and CRM systems is usually expected. Excellent communication, critical thinking, and attention to detail help analysts translate findings into actionable business insights. These skills are crucial for accurately understanding customer behavior, informing strategic decisions, and driving business growth.

What are the main challenges customer research analysts face when gathering and interpreting customer data?

Customer Research Analysts often encounter challenges such as ensuring data accuracy, dealing with incomplete or inconsistent data, and balancing quantitative data with qualitative insights. Interpreting customer feedback can be complex due to varying customer perspectives and the need to identify meaningful patterns among large datasets. Additionally, analysts must stay current with the latest research tools and methodologies while effectively communicating their findings to cross-functional teams such as marketing, product, and sales.

What cities are hiring for Customer Research Analyst jobs?

Cities with the most Customer Research Analyst job openings:

What are popular job titles related to Customer Research Analyst jobs?

For Customer Research Analyst jobs, the most frequently searched job titles are:

Customer Research Analyst jobs near you

Research Analyst

Dallas, TX • On-site

Federal Reserve System
Banking and Credit Intermediation • 1 - 5K employees
Learn more about Federal Reserve Systemexternal

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 18 days ago

Job description

Company
Federal Reserve Bank of Dallas
We are dedicated to serving the public by promoting a strong financial system and a healthy economy for all. These efforts take a team of dedicated individuals doing many different jobs. Together we're creating a workplace where talented people can thrive, and we welcome your unique background and perspective to help present the best possible solutions for our partners.
Location: #LI-Onsite. If you need assistance or a reasonable accommodation, please notify your Talent Acquisition Consultant.
About the Role:
The work of a Research Analyst helps fulfill the Bank's core monetary policy mission through the production of substantive research and public outreach. The main responsibilities are to provide high quality support for Research economists on analyzing current economic conditions and conducting long-term research projects for publication. Some of the work will used in pre-Federal Open Market Committee briefings, as well as presentations to the Board of Directors. These responsibilities will be conducted in a setting of observing the procedures of the Bank's Research Department, fulfilling expectations and requirements of our customers, and management of priorities. You are committed to continuous improvement, both in the delivery of support services and in self-development. Over the course of the two-year program, research analysts will gain experience in working with data, writing memos, blog posts for Dallas Fed Economics and articles for The Southwest Economy, conducting statistical and econometric analysis, and learning the core theoretical frameworks for studying the economy.
You Will:
  • Assist economists in their academic research and policy analysis as a member of the energy, financial, international, macroeconomics, or regional group. Such work includes:
    • Accessing, organizing, analyzing, and visualizing data
    • Conducting background analysis
    • Performing statistical and econometric analysis
    • Running econometric or quantitative models
  • Contribute ideas and suggestions for project improvement
  • Assist on other projects
  • Work with other research analysts and serve as backup support

You Have:
  • Bachelor's degree with coursework in economics, and knowledge of statistics and/or econometrics tools with mathematical background through multi-variable calculus
  • Ability to describe economic trends in writing
  • Proficiency in Microsoft Office (Word, Excel, PowerPoint)
  • Basic knowledge of economic variables
  • Some prior knowledge of the purpose and nature of specific data sets requested by economists
  • Understanding of core econometric techniques that encourage interpretation and use of data in economic analysis
  • Familiarity with writing programs in an econometric or statistical package such as STATA, R, Python, or EVIEWS
  • Equivalent education and/or experience may be substituted for any of the above requirements

Our Benefits:
Our total rewards program offers benefits that are the best fit for you at every stage of your career:
  • Comprehensive healthcare options (Medical, Dental, and Vision)
  • 401K match, and a fully funded pension plan
  • Paid vacation, holidays, and volunteer hours; flexible work environment
  • Generously subsidized public transportation and free parking
  • Annual tuition reimbursement
  • Professional development programs, training and conferences
  • And more...

How to Apply:
Interested applicants must submit the documents requested below when applying for this position.
NOTE: Applications will not be considered without all of these materials.
  • Cover letter
  • CV/Resume
  • Copy of unofficial transcripts from all colleges and universities attended
  • Technical writing sample
  • Completed applicant summary using the following file: https://www.dallasfed.org/-/media/Documents/careers/RA_Application.pdf
  • For questions or concerns, contact: ra.recruiting@dal.frb.org.

Notes:
This position may be filled at various levels based on candidate's qualifications as determined by the department.
This position requires access to confidential supervisory information and/or FOMC information, which is limited to "Protected Individuals" as defined in the U.S. federal immigration law. Protected Individuals include, but are not limited to, U.S. citizens, U.S. nationals, and U.S. permanent residents who either are not yet eligible to apply for naturalization or who have applied for naturalization within the requisite timeframe. Candidates who are permanent residents may be eligible for the information access required for this position if they sign a declaration of intent to become a U.S. citizen and pursue a path to citizenship and meet other eligibility requirements. In addition, all candidates must undergo an enhanced background check and comply with all applicable information handling rules.
For serious consideration this position requires that all candidates provide transcripts and a writing sample related to economic research. Candidates may be required to complete job related skills assessments.
The Federal Reserve Bank of Dallas is proud to be an Equal Opportunity Employer and is committed to ensuring equal employment opportunity to all applicants.
If you need assistance or an accommodation due to a disability, please notify your Talent Acquisition Consultant.
Full Time / Part Time
Full time
Regular / Temporary
Regular
Job Exempt (Yes / No)
Yes
Job Category
Economics/Research Family Group
Work Shift
First (United States of America)
The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.
Always verify and apply to jobs on Federal Reserve System Careers (https://rb.wd5.myworkdayjobs.com/FRS) or through verified Federal Reserve Bank social media channels.
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