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Customer Representative Jobs in Portland, OR (NOW HIRING)

SPECTRUM

Customer Support Representative

Vancouver, WA · On-site

$20/hr

Customer Service Representatives on our billing team are vital to our mission, providing the product knowledge and account support that our customers rely on. Here, you will work in a fast-paced ...

Amrize

Customer Service Representative

Portland, OR

$26 - $30/hr

We're seeking a Customer Service Representative who's ready to be part of our mission to manufacture and deliver innovative, performance-driven building products with unmatched service and integrity.

Swagelok Alaska

Customer Service Representative

Portland, OR · On-site

$17 - $23/hr

We are seeking a highly skilled and motivated Customer Service Representative, preferably with experience working in a technical industry. The ideal candidate can easily partner with our customers ...

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Showing results 21-40

All JobsCustomer Representative JobsCustomer Representative Jobs in Portland, OR

Customer Representative information

See Portland, OR salary details

$10

$19

$28

How much do customer representative jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for customer representative in Portland, OR is $19.93, according to ZipRecruiter salary data. Most workers in this role earn between $16.30 and $22.16 per hour, depending on experience, location, and employer.

What is a customer representative?

Customer Representatives are professionals who interact with customers on behalf of a company to address inquiries, resolve complaints, and provide information about products and services. They can work in person, over the phone, via email, or through online chat platforms. Their goal is to ensure customer satisfaction by handling issues efficiently and maintaining positive relationships between the company and its clients.

What are the key skills and qualifications needed to thrive as a customer representative?

To thrive as a Customer Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is typically required. Patience, active listening, and a positive attitude help individuals excel in handling customer inquiries and resolving issues. These skills and qualities are crucial for delivering excellent service, building customer loyalty, and representing the company effectively.

How does a customer representative typically handle high call volumes or peak periods?

During high call volumes or peak periods, Customer Representatives often rely on prioritization strategies and efficient time management to ensure all customer inquiries are addressed promptly. They may utilize call routing systems, knowledge bases, and support from team leads to manage workloads. Collaborating closely with colleagues and maintaining clear communication helps the team stay organized and deliver consistent service, even under pressure. Adaptability and a calm approach are key to maintaining quality interactions with customers during these busy times.

What is the difference between Customer Representative vs Customer Service Associate?

AspectCustomer RepresentativeCustomer Service Associate
Required CredentialsHigh school diploma; sometimes post-secondary educationHigh school diploma typically sufficient
Work EnvironmentCall centers, retail, corporate officesRetail stores, call centers, service desks
Employer & Industry UsageCustomer service departments across industriesRetail, hospitality, telecommunications
Common Search & ComparisonCustomer Representative vs Customer Service Associate

Customer Representatives and Customer Service Associates both handle customer inquiries and support. While their roles overlap, Customer Representatives often work in call centers or corporate settings, handling more complex issues, whereas Customer Service Associates are typically found in retail or service environments, focusing on direct customer interactions. Both roles require strong communication skills and a focus on customer satisfaction, but the specific duties and work settings can differ.

More about Customer Representative jobs

What are the most commonly searched types of Customer Representative jobs in Portland, OR?

The most popular types of Customer Representative jobs in Portland, OR are:

What are popular job titles related to Customer Representative jobs in Portland, OR?

For Customer Representative jobs in Portland, OR, the most frequently searched job titles are:

What job categories do people searching Customer Representative jobs in Portland, OR look for?

The top searched job categories for Customer Representative jobs in Portland, OR are:

What cities near Portland, OR are hiring for Customer Representative jobs?

Cities near Portland, OR with the most Customer Representative job openings:

Customer Representative jobs near you
Infographic showing various Customer Representative job openings in Portland, OR as of August 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $41,463 per year, or $19.9 per hour.

Customer Service Representative

Classic Collision Corporate Services LLC

Portland, OR • On-site

$17 - $24/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 18 days ago

Key responsibilities

  • Explain and educate customers on repair process, insurance claim information, and processes.

  • Coordinate rental car and tow companies to provide one-stop service to customers.

  • Monitor DRP assignments, estimate/repair appointments, and follow up to maintain sales for the center.

Job description

Customer Service Representative

$17 - $24 Per Hour

Classic Collision is now hiring a Customer Service Representative. Classic Collision was established in 1983 in Atlanta, Georgia with one single goal: To offer quality service to its customers with integrity and honesty.  Be a part of a rapidly growing company whose mission is to put safety, quality, integrity, and heart into every vehicle we repair and customer we serve. 

Classic Collision offers competitive pay, benefits, and career advancement opportunities.  

Please come and join our team!

Why Choose Classic Collision?

  • Paid Weekly
  • Continuous Training
  • Supportive Team Culture
  • Company match 401K
  • Medical/Dental/Vision
  • Paid Time Off – 6 Paid Holiday
  • Rewarding Work

Customer Service Representative (CSR) serves as the first impression of Classic Collision's customer experience.  

Responsibilities 

  • Explain and educate customers on repair process on a high level, including insurance claim information and processes.
  • Maintain a broad knowledge base of insurance partner requirements regarding authorizations, billing, and load level processes.
  • Coordinate Rental Car /Tow companies to provide one-stop service to all customers.
  • Ensure all vehicles are delivered to customers by the assigned service advisor and if not available, by designated backup teammate.
  • May assist in customer communication throughout the repair process.
  • Monitor DRP assignments, estimate/repair appointments and capture rates of assignments.
  • Follow up on all DRP assignments present and past to maintain sales for the center.
  • Maintain DRP logbooks and Enterprise ARMS daily.
  • Secure proper payments
  • Assist with reconciling invoices to payables report daily and monthly (as applicable)
  • Ensure all customer comfort items are always fresh and available for customers as well as maintaining the customer waiting area.
  • Perform other administrative tasks and duties as required to successfully meet the needs of the business.
  • Other duties as assigned.

Qualifications 

  •  Must be at least 18 years of age. 
  • Previous experience in customer service, sales, or other related fields is preferred. 
  • Must have a valid driver's license and be eligible for coverage under company insurance policy. 
  • Effective communication (written and verbal) and interpersonal skills are required. 
  • Organization and multi-tasking skills, good time management, and the ability to adapt easily to fast-paced environment. 

 

Behaviors/Competencies

Integrity-Respect and accountability at every level and every interaction 

Customer Service-Provide the highest level of customer service while building customer satisfaction and retention 

Innovation-Develops and displays innovative approaches and ideas to our business 

Teamwork-Contributes to building a positive team spirit and supports everyone’s efforts to succeed 

Physical & Environmental 

While performing the duties of this job, the employee is regularly required to use hands, and is required to talk and hear.  The employee is frequently required to stand, sit, and walk occasionally for long periods at a time. The employee may occasionally be required to reach with hands, arms and move objects up to 20 pounds.  Specific vision abilities required by this job include close vision, peripheral vision, and the ability to adjust focus.  In addition, abilities for assessing the accuracy, neatness and thoroughness of the work assigned are required.  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.  

Classic Collision is an Equal Opportunity Employer:  

As an equal opportunity employer, Classic Collision does not discriminate against any employee or candidate based on age, race, gender identity, gender expression, genetic information, national origin, physical or mental disability, protected veteran status, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by all applicable federal, state, and local laws. 

Reasonable Accommodations: 

Classic Collision is an equal opportunity employer that is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you have a disability and you believe you need a reasonable accommodation to search for a job opening or submit an online application, please e-mail or call (450)500-6808 .  This email is listed exclusively to assist disabled job seekers whose disability prevents them from being able to apply online.  

This job description is not a complete statement of all duties and responsibilities comprising the position. 

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