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Entry Level Csr Jobs in Portland, OR (NOW HIRING)

Smith Optics

Customer Service Representative

Portland, OR · On-site

$17 - $23/hr

Customer Service Representative (CSR) Location: Portland, OR (onsite role) General Summary: As a Customer Service Representative (CSR) at Smith Optics, you'll be the vital link connecting our brand ...

FastSigns

Customer Service Representative

Portland, OR · On-site

$16 - $18/hr

FASTSIGNS Customer Service Representative Do your friends and co-workers refer to you as a people ... entry-level we consider the position a stepping stone for any individual who wants a career path ...

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All JobsCsr JobsEntry Level Csr JobsEntry Level Csr Jobs in Portland, OR

Entry Level Csr information

See Portland, OR salary details

$10

$19

$28

How much do entry level csr jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for entry level csr in Portland, OR is $19.93, according to ZipRecruiter salary data. Most workers in this role earn between $16.30 and $22.16 per hour, depending on experience, location, and employer.

What does an entry level CSR do?

An entry level Customer Service Representative (CSR) is responsible for assisting customers with their inquiries, resolving complaints, and providing information about products or services. They typically handle incoming calls, emails, or chats from customers, document interactions, and escalate issues as needed. Entry level CSRs are expected to maintain a positive attitude, work efficiently, and follow company policies to ensure customer satisfaction and support business operations.

What are some common challenges faced by entry-level customer service representatives and how can they be managed?

Entry-level Customer Service Representatives (CSRs) often encounter challenges such as handling high call volumes, managing difficult customer interactions, and learning company systems quickly. To manage these challenges, it's important to stay organized, actively listen to customers, and seek guidance from more experienced team members. Many companies provide structured training and continuous support, so taking advantage of these resources can help new CSRs build confidence and develop effective problem-solving skills.

What are the key skills and qualifications needed to thrive as an entry level customer service representative, and why are they important?

To thrive as an Entry Level Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephone systems, and basic office applications is common. Patience, active listening, and a positive attitude are important soft skills that help build rapport with customers. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and maintaining customer satisfaction.

What is the difference between Entry Level Csr vs Customer Service Representative?

AspectEntry Level CsrCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; some roles may prefer additional certifications
Work EnvironmentCall centers, retail, online supportCall centers, retail stores, corporate offices
Employer & Industry UsageCommon in retail, telecom, hospitalityWidespread across various industries including retail, finance, healthcare
Search & Comparison IntentEntry level roles, beginner customer support jobsExperienced roles, career progression in customer service

Both roles focus on customer interaction, but Entry Level Csr typically refers to initial support positions requiring minimal experience, while Customer Service Representative can include more experienced roles with additional responsibilities. Understanding these differences helps job seekers target the right positions based on their experience level.

How to get into entry level customer service with no experience?

Entry level customer service positions often require minimal experience and focus on strong communication, problem-solving, and a positive attitude. Candidates can improve their chances by highlighting transferable skills, gaining familiarity with customer service tools like CRM software, and demonstrating a willingness to learn during interviews.

What are the most commonly searched types of Csr jobs in Portland, OR?

The most popular types of Csr jobs in Portland, OR are:

What are popular job titles related to Entry Level Csr jobs in Portland, OR?

For Entry Level Csr jobs in Portland, OR, the most frequently searched job titles are:

What job categories do people searching Entry Level Csr jobs in Portland, OR look for?

The top searched job categories for Entry Level Csr jobs in Portland, OR are:

What cities near Portland, OR are hiring for Entry Level Csr jobs?

Cities near Portland, OR with the most Entry Level Csr job openings:

Entry Level Csr jobs near you
Infographic showing various Entry Level Csr job openings in Portland, OR as of August 2026, with employment types broken down into 83% Full Time, 15% Part Time, and 2% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $41,394 per year, or $19.9 per hour.

Customer Service Representative

Portland, OR • On-site

Mackin & Son Automotive Inc.
See more jobs at Mackin & Son Automotive Inc.external

$20 - $22/hr

Full-time

Medical, Dental, Retirement, PTO

Re-posted 2 days ago

Job description


Customer Service

Mackin’s Auto Body is seeking a fulltime Customer Service Representative (CSR) with exemplary customer service skills for our Tesla certified location. We are looking for a self-motivated individual who demonstrates follow through while multi-tasking. In this entry level position, you will receive ongoing training and a chance to grow within our highly successful company.

Responsibilities Overview: 

  • Greet all customers upon arrival, qualify the customer and vehicle, and determine their specific needs
  • Based on customer input, assure their understanding of the collision repair/ claims process
  • Inform the customer of the positive qualities of Mackin’s Auto Body
  • Obtain necessary customer information
  • Take photos to document the needed estimate
  • Note any non-collision damage or maintenance issues that may impede our repairs
  • Set up an appointment for estimate and /or date
  • Perform the pre-repair inspection upon drop off with the customer
  • Maintain contact with the customer during the repair and proactively inform them if anticipated delivery date changes
  • Review vehicle post repair for repair/ refinish condition
  • Filing, paperwork as needed

Required Skills: 

  • Strong interpersonal skills
  • Empathy
  • Knowledge of sales and customer service
  • Well organized

Mackin’s Auto Body offers:  

  • Competitive pay!!!!!
  • Monday through Friday, NO WEEKENDS!!
  • Excellent Medical and Dental Package
  • PAID Time Off
  • PAID Holiday
  • PAID I-CAR training and certificates
  • 401k with company match
  • Training
  • Opportunities for advancement 

Apply