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Entry Level Csr Jobs in Portland, OR (NOW HIRING)

Smith Optics

Customer Service Representative

Portland, OR · On-site

$17 - $23/hr

Customer Service Representative (CSR) Location: Portland, OR (onsite role) General Summary: As a Customer Service Representative (CSR) at Smith Optics, you'll be the vital link connecting our brand ...

FastSigns

Customer Service Representative

Portland, OR · On-site

$16 - $18/hr

FASTSIGNS Customer Service Representative Do your friends and co-workers refer to you as a people ... entry-level we consider the position a stepping stone for any individual who wants a career path ...

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All JobsCsr JobsEntry Level Csr JobsEntry Level Csr Jobs in Portland, OR

Entry Level Csr information

See Portland, OR salary details

$10

$19

$28

How much do entry level csr jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for entry level csr in Portland, OR is $19.93, according to ZipRecruiter salary data. Most workers in this role earn between $16.30 and $22.16 per hour, depending on experience, location, and employer.

What does an entry level CSR do?

An entry level Customer Service Representative (CSR) is responsible for assisting customers with their inquiries, resolving complaints, and providing information about products or services. They typically handle incoming calls, emails, or chats from customers, document interactions, and escalate issues as needed. Entry level CSRs are expected to maintain a positive attitude, work efficiently, and follow company policies to ensure customer satisfaction and support business operations.

What are some common challenges faced by entry-level customer service representatives and how can they be managed?

Entry-level Customer Service Representatives (CSRs) often encounter challenges such as handling high call volumes, managing difficult customer interactions, and learning company systems quickly. To manage these challenges, it's important to stay organized, actively listen to customers, and seek guidance from more experienced team members. Many companies provide structured training and continuous support, so taking advantage of these resources can help new CSRs build confidence and develop effective problem-solving skills.

What are the key skills and qualifications needed to thrive as an entry level customer service representative, and why are they important?

To thrive as an Entry Level Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephone systems, and basic office applications is common. Patience, active listening, and a positive attitude are important soft skills that help build rapport with customers. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and maintaining customer satisfaction.

What is the difference between Entry Level Csr vs Customer Service Representative?

AspectEntry Level CsrCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; some roles may prefer additional certifications
Work EnvironmentCall centers, retail, online supportCall centers, retail stores, corporate offices
Employer & Industry UsageCommon in retail, telecom, hospitalityWidespread across various industries including retail, finance, healthcare
Search & Comparison IntentEntry level roles, beginner customer support jobsExperienced roles, career progression in customer service

Both roles focus on customer interaction, but Entry Level Csr typically refers to initial support positions requiring minimal experience, while Customer Service Representative can include more experienced roles with additional responsibilities. Understanding these differences helps job seekers target the right positions based on their experience level.

How to get into entry level customer service with no experience?

Entry level customer service positions often require minimal experience and focus on strong communication, problem-solving, and a positive attitude. Candidates can improve their chances by highlighting transferable skills, gaining familiarity with customer service tools like CRM software, and demonstrating a willingness to learn during interviews.

What are the most commonly searched types of Csr jobs in Portland, OR?

The most popular types of Csr jobs in Portland, OR are:

What are popular job titles related to Entry Level Csr jobs in Portland, OR?

For Entry Level Csr jobs in Portland, OR, the most frequently searched job titles are:

What job categories do people searching Entry Level Csr jobs in Portland, OR look for?

The top searched job categories for Entry Level Csr jobs in Portland, OR are:

What cities near Portland, OR are hiring for Entry Level Csr jobs?

Cities near Portland, OR with the most Entry Level Csr job openings:

Entry Level Csr jobs near you
Infographic showing various Entry Level Csr job openings in Portland, OR as of August 2026, with employment types broken down into 83% Full Time, 15% Part Time, and 2% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $41,394 per year, or $19.9 per hour.

Entry-Level Customer Care Representative

Pacific Office Automation

Beaverton, OR

$17 - $19/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 23 days ago

Pacific Office Automation rating

7.0

Company rating: 7.0 out of 10

Based on 38 frontline employees who took The Breakroom Quiz

216th of 366 rated logistics

Job description

Pacific Office Automation (POA)

Pacific Office Automation is one of the largest independently owned office technology dealers in the nation. Since 1976, we’ve expanded to 30+ branches across 11 western states, building trusted partnerships with top manufacturers like Canon, Sharp, Konica Minolta, HP, Ricoh, and Lexmark.

At POA, you’ll join a technology-driven, people-focused company that values growth, collaboration, and opportunity. We invest in our employees through training, certification, and ongoing development to ensure long-term success. Every voice matters here—regardless of title or tenure.

About the Role

We’re seeking an Entry-Level Customer Care Representative to join our Beaverton, OR team. This position is ideal for someone looking to start their professional career in an office environment and grow with a company that promotes from within. You’ll play a key role in delivering excellent customer support while learning the ins and outs of our fast-paced, tech-focused organization. This is a full-time on-site position at our Beaverton, OR office.

What You’ll Do

  • Answer and route incoming support calls in a professional and timely manner.

  • Create and manage support tickets on behalf of customers.

  • Communicate effectively with customers, technicians, and sales teams.

  • Identify and document trends in customer requests or issues.

  • Use computer applications to track, organize, and resolve customer needs.

  • Provide exceptional service to ensure a positive customer experience.

What You’ll Bring

  • Strong phone etiquette, communication, and active listening skills.

  • Ability to multi-task and stay organized in a fast-paced environment.

  • Reliable transportation to our Beaverton office!

  • Attention to detail and a proactive problem-solving mindset.

  • Basic proficiency with Microsoft Word and Excel.

  • 1–2 years of customer service experience preferred (call center or IT ticketing experience a plus).

  • Bilingual skills are a plus!

What We Offer

  • Competitive pay: $17–$19/hr DOE

  • Comprehensive medical, dental, and vision coverage

  • Company-paid life insurance

  • FSA/HSA programs

  • 401(k) with generous company match

  • Paid time off, vacation, and sick leave

  • Ongoing training and professional development

  • Strong team environment with real growth potential

Our Commitment to Diversity & Inclusion

Pacific Office Automation is proud to be an Equal Employment Opportunity employer. We celebrate diversity because we know it makes us stronger. All qualified applicants will receive consideration for employment regardless of race, color, national origin, gender, sexual orientation, gender identity, religion, veteran status, disability, or any other protected characteristic.

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