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Customer Representative Manager Jobs in Delaware

Customer Service Rep

Wilmington, DE · On-site

$15.50 - $21/hr

Domino's Pizza takes care of their employees, it is a fact that we promote from within and 99% of our current franchise owners started out as CSR's, Delivery Drivers, or Assistant Managers! What are ...

Customer Service Rep

Newark, DE · On-site

$15.75 - $21.50/hr

Domino's Pizza takes care of their employees, it is a fact that we promote from within and 99% of our current franchise owners started out as CSR's, Delivery Drivers, or Assistant Managers! What are ...

Customer Service Rep

Middletown, DE · On-site

$15 - $20.50/hr

Domino's Pizza takes care of their employees, it is a fact that we promote from within and 99% of our current franchise owners started out as CSR's, Delivery Drivers, or Assistant Managers! What are ...

Customer Service Rep

Hockessin, DE · On-site

$16 - $21.75/hr

Domino's Pizza takes care of their employees, it is a fact that we promote from within and 99% of our current franchise owners started out as CSR's, Delivery Drivers, or Assistant Managers! What are ...

Customer Service Rep

Newark, DE · On-site

$15.75 - $21.25/hr

Domino's Pizza takes care of their employees, it is a fact that we promote from within and 99% of our current franchise owners started out as CSR's, Delivery Drivers, or Assistant Managers! What are ...

Customer Service Rep

Elsmere, DE · On-site

$15.50 - $21/hr

Domino's Pizza takes care of their employees, it is a fact that we promote from within and 99% of our current franchise owners started out as CSR's, Delivery Drivers, or Assistant Managers! What are ...

Customer Service Rep

Wilmington, DE · On-site

$15.50 - $21/hr

Domino's Pizza takes care of their employees, it is a fact that we promote from within and 99% of our current franchise owners started out as CSR's, Delivery Drivers, or Assistant Managers! What are ...

Customer Service Rep

New Castle, DE · On-site

$15.50 - $21/hr

Domino's Pizza takes care of their employees, it is a fact that we promote from within and 99% of our current franchise owners started out as CSR's, Delivery Drivers, or Assistant Managers! What are ...

Customer Service Rep

Bear, DE · On-site

$15.50 - $21/hr

Domino's Pizza takes care of their employees, it is a fact that we promote from within and 99% of our current franchise owners started out as CSR's, Delivery Drivers, or Assistant Managers! What are ...

Customer Service Rep

Middletown, DE · On-site

$15 - $20.50/hr

Domino's Pizza takes care of their employees, it is a fact that we promote from within and 99% of our current franchise owners started out as CSR's, Delivery Drivers, or Assistant Managers! What are ...

Customer Service Rep

Middletown, DE · On-site

$15 - $20.50/hr

Domino's Pizza takes care of their employees, it is a fact that we promote from within and 99% of our current franchise owners started out as CSR's, Delivery Drivers, or Assistant Managers! What are ...

Customer Care Representative

Townsend, DE · On-site

$15.25 - $20.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Able to effectively manage call volume and understand proprietary software systems. Works within team to support Division sales representatives and provide excellent customer support. Capable of ...

Customer Care Representative

Townsend, DE · On-site

$15.25 - $20.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Able to effectively manage call volume and understand proprietary software systems. Works within team to support Division sales representatives and provide excellent customer support. Capable of ...

Customer Care Representative

Townsend, DE · On-site

$15.25 - $20.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Able to effectively manage call volume and understand proprietary software systems. Works within team to support Division sales representatives and provide excellent customer support. Capable of ...

Showing results 41-60

Customer Representative Manager information

What is the difference between Customer Representative Manager vs Customer Service Supervisor?

AspectCustomer Representative ManagerCustomer Service Supervisor
ResponsibilitiesOversees customer service teams, develops strategies, manages performanceSupervises daily customer service operations, trains staff, handles escalations
Required CredentialsBachelor's degree in business or related field, experience in customer service managementHigh school diploma or equivalent, experience in customer service roles
Work EnvironmentOffice setting, managerial meetings, strategic planningCall centers, retail stores, or service centers
Industry UsageCommon in large organizations with multiple teamsFound in various customer service settings, often in retail and call centers

The Customer Representative Manager focuses on strategic oversight and team management, while the Customer Service Supervisor handles daily operations and staff supervision. Both roles require customer service experience, but the manager position typically involves higher-level planning and leadership responsibilities.

How does a customer representative manager typically collaborate with other departments to resolve customer issues?

A Customer Representative Manager frequently works cross-functionally with teams such as sales, technical support, and product development to address complex customer concerns. They coordinate with these departments to gather necessary information, escalate issues, and ensure timely resolutions. This collaboration requires strong communication skills and the ability to advocate for the customer's needs while balancing company policies. Effective partnership with other teams not only improves customer satisfaction but also helps identify recurring problems and opportunities for process improvement.

What does a customer representative manager do?

A Customer Representative Manager oversees a team of customer service representatives, ensuring that customers receive prompt, helpful, and courteous service. They are responsible for training staff, monitoring performance, resolving escalated issues, and implementing strategies to improve customer satisfaction. Additionally, they analyze customer feedback to identify trends and work closely with other departments to address customer needs and enhance the overall service experience.

What are the key skills and qualifications needed to thrive as a customer representative manager, and why are they important?

To thrive as a Customer Representative Manager, you need strong leadership abilities, deep knowledge of customer service principles, and experience in managing teams, often backed by a degree in business or a related field. Familiarity with customer relationship management (CRM) systems, call center software, and performance analytics tools is typically required. Excellent communication, conflict resolution, and problem-solving skills help you motivate teams and deliver exceptional customer experiences. These skills are essential for ensuring team efficiency, customer satisfaction, and the overall success of customer service operations.

What are the most commonly searched types of Customer Representative jobs in Delaware?

The most popular types of Customer Representative jobs in Delaware are:

Customer Service Rep

Domino's Pizza

Wilmington, DE • On-site

$15.50 - $21/hr

Full-time

Re-posted 22 days ago


Domino's rating

4.8

Company rating: 4.8 out of 10

Based on 1,929 frontline employees who took The Breakroom Quiz

19th of 24 rated food delivery companies


Job description

JOB DESCRIPTION

Now Hiring Customer Service Reps! Great things are happening at Domino's Pizza, and we are looking for exceptional people who want to be part of the best pizza delivery company in the world! You will be responsible for taking orders, making pizzas, and giving the customer the best experience possible. You must have an outgoing personality, be efficient and energetic, and be willing to work in a fun and fast paced environment.


Domino's Pizza takes care of their employees, it is a fact that we promote from within and 99% of our current franchise owners started out as CSR's, Delivery Drivers, or Assistant Managers!


What are you waiting for, apply today!


REQUIREMENTS
  • Previous experience preferred

ABOUT THE COMPANY

At Domino's Pizza, Our Most Important Ingredient is Our People! We offer employment opportunities within our franchise stores. Take the first step in joining our team, and you'll find opportunities you won't find anywhere else in the industry!


What Domino's employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Domino's logo

About Domino's

Sourced by ZipRecruiter

Since 1960, we've grown from just one store to become the #1 pizza company in the world. To get there and continue to go above and beyond, it takes persistent passion, incredible vision, and bold thinking. It takes every one of our employees feeling like they have pizza sauce running through their veins. What's life like at Domino's Whatever your role at Domino’s, you’ll find life here is exciting, enormously fun, and always asks you to think on your feet. If you bring your passion, drive, and a purpose to perform, there are real growth opportunities across the brand. Many people find that what starts as a day job becomes a fulfilling career, surrounded by amazing people who make sure each new day tops the last. That’s what we mean by the power of possible. We are made better together In a Domino’s corporate job, our leaders work hard to create a level playing field where corporate team members can succeed, innovate, and above all, feel like they belong. See how different backgrounds make us better, and how your unique talents could power what’s possible in a Domino’s corporate career.

Industry

Food and beverage stores, real estate and food services and drinking places

Company size

10,000+ Employees

Headquarters location

Ann Arbor, MI, US