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Customer Reliability Engineer Jobs in High Point, NC

XDIN

Diagnostic Engineer

Greensboro, NC · On-site

We believe in quality support from concept through production, and delivering the best customer ... Dependability/Reliability: Follow through on commitments, timely delivery on projects, assigned ...

XDIN

Diagnostic Engineer

Greensboro, NC · On-site

We believe in quality support from concept through production, and delivering the best customer ... Dependability/Reliability: Follow through on commitments, timely delivery on projects, assigned ...

Honda Aero, Inc.

Test Cell Engineer

Burlington, NC · On-site

Performs specific engineering functions, such as inspection, testing and engineering analysis to ... customer discrepancies to propose quality reliability improvements of finished product. Performs ...

Qorvo, Inc.

Controls Engineer

Greensboro, NC · On-site

$72K - $93K/yr

... our customers' most complex technical challenges. Qorvo serves multiple high-growth segments of ... Improve reliability and efficiency of Facilities systems such as Boilers, Chillers, Cooling Towers ...

Qorvo, Inc.

Controls Engineer

Greensboro, NC · On-site

$80K - $104K/yr

... our customers' most complex technical challenges. Qorvo serves multiple high-growth segments of ... Improve reliability and efficiency of Facilities systems such as Boilers, Chillers, Cooling Towers ...

HSM

Plastics Engineer

High Point, NC · On-site

... reliability, manufacturability, quality, cost reduction, and customer satisfaction. * Identify ... Bachelor's degree in Plastics Engineering, Polymer Engineering, Materials Engineering ...

Honda Aero, Inc.

Test Cell Engineer

Burlington, NC · On-site

... customer discrepancies to propose quality reliability improvements of finished product. Performs ... programming aspects of an engine test cell environment. • Strong knowledge of jet engine design ...

Qorvo, Inc.

Controls Engineer

Greensboro, NC · On-site

$80K - $104K/yr

... our customers' most complex technical challenges. Qorvo serves multiple high-growth segments of ... Improve reliability and efficiency of Facilities systems such as Boilers, Chillers, Cooling Towers ...

Oclaro

Quality Engineer

Greensboro, NC

$70K - $130K/yr

This role ensures compliance with ISO 9001 and customer requirements while applying engineering and ... Identify opportunities to improve yield, reliability, and process capability * Train operators and ...

Lumentum Operations LLC

Quality Engineer

Greensboro, NC · On-site

$70K - $130K/yr

This role ensures compliance with ISO 9001 and customer requirements while applying engineering and ... Identify opportunities to improve yield, reliability, and process capability * Train operators and ...

AAR Corp

Manufacturing Engineer

Greensboro, NC · On-site

$75 - $95/hr

Headquartered in the Chicago, Illinois area, AAR supports commercial and government customers in ... Reliability, Hypothesis Testing and Regression Analysis. * Experience with 3‑D Modeling software ...

ALAMANCE FOODS INC

Manufacturing Engineer

Burlington, NC

$60K - $78K/yr

We produce, pack, and ship private labels based on customer-specific needs. An innovative company ... reliability of our high-volume production lines. We welcome applications from Mechanical ...

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Showing results 21-40

All JobsCustomer Reliability Engineer JobsCustomer Reliability Engineer Jobs in High Point, NC

Customer Reliability Engineer information

See High Point, NC salary details

$54.4K

$105.3K

$125.8K

How much do customer reliability engineer jobs pay per year?

As of Aug 21, 2026, the average yearly pay for customer reliability engineer in High Point, NC is $105,254.00, according to ZipRecruiter salary data. Most workers in this role earn between $91,400.00 and $115,100.00 per year, depending on experience, location, and employer.

What is a customer reliability engineer?

A Customer Reliability Engineer (CRE) is a technical professional who works closely with customers to ensure the reliability, performance, and uptime of software products and services. CREs act as a bridge between customers and engineering teams, helping to identify, troubleshoot, and resolve reliability issues. They often collaborate with multiple departments to implement best practices, monitor systems, and proactively address potential problems, ultimately aiming to improve the overall customer experience.

What skills and qualifications are needed to thrive as a customer reliability engineer?

To thrive as a Customer Reliability Engineer, you need a solid background in systems engineering, incident management, and troubleshooting, often supported by a degree in computer science or related field. Familiarity with cloud platforms (such as AWS or GCP), monitoring tools (like Datadog or Prometheus), and automation scripts is typically required. Exceptional communication, problem-solving abilities, and a customer-centric mindset are vital soft skills for this role. These skills ensure efficient incident resolution, strong client relationships, and reliable system performance under pressure.

How does a customer reliability engineer typically interact with clients and internal engineering teams?

Customer Reliability Engineers serve as a vital bridge between clients and internal technical teams. They regularly communicate with customers to understand their needs, troubleshoot issues, and provide technical guidance. Internally, they collaborate closely with product, support, and development teams to relay customer feedback, help prioritize reliability improvements, and ensure seamless incident resolution. This cross-functional role requires strong communication skills and the ability to translate technical information for different audiences, making every day varied and impactful.

What is the difference between Customer Reliability Engineer vs Site Reliability Engineer?

AspectCustomer Reliability EngineerSite Reliability Engineer
CredentialsTypically requires engineering degrees, certifications in cloud platforms (AWS, Azure), and knowledge of customer supportRequires engineering degrees, certifications in cloud and systems management, with a focus on infrastructure
Work EnvironmentCustomer-facing, involves direct interaction with clients to resolve issues and improve reliabilityPrimarily internal, focused on maintaining and improving system reliability and scalability
Employer & Industry UsageUsed by cloud service providers and tech companies with a customer support componentCommon in large tech companies managing large-scale infrastructure and services

The main difference is that Customer Reliability Engineers focus on ensuring customer satisfaction and resolving client-specific issues, while Site Reliability Engineers concentrate on internal system stability and scalability. Both roles require technical expertise and cloud knowledge but serve different operational needs.

How much do customer reliability engineers get paid?

Customer Reliability Engineers typically earn a median annual salary between $80,000 and $130,000, depending on experience, location, and industry. They often require skills in cloud platforms, troubleshooting, and automation tools, which can influence compensation levels.

What does a customer reliability engineer do?

A customer reliability engineer (CRE) is responsible for ensuring the reliability, performance, and availability of a company's products or services for customers. They analyze system issues, collaborate with development and support teams, and implement solutions to improve customer experience, often using monitoring tools and technical troubleshooting skills.

What are popular job titles related to Customer Reliability Engineer jobs in High Point, NC?

For Customer Reliability Engineer jobs in High Point, NC, the most frequently searched job titles are:

What job categories do people searching Customer Reliability Engineer jobs in High Point, NC look for?

The top searched job categories for Customer Reliability Engineer jobs in High Point, NC are:

What cities near High Point, NC are hiring for Customer Reliability Engineer jobs?

Cities near High Point, NC with the most Customer Reliability Engineer job openings:

Customer Reliability Engineer jobs near you

Sr Product Quality Engineering Technician

Qorvo, Inc.

Greensboro, NC • On-site

Other

This job post has expired today. Applications are no longer accepted.

Qorvo rating

8.3

Company rating: 8.3 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

Job description

Qorvo (Nasdaq: QRVO) supplies innovative semiconductor solutions that make a better world possible. We combine product and technology leadership, systems-level expertise and global manufacturing scale to quickly solve our customers' most complex technical challenges. Qorvo serves multiple high-growth segments of large global markets, including consumer electronics, smart home/IoT, automotive, EVs, battery-powered appliances, network infrastructure, healthcare and aerospace/defense. Visit to learn how our innovative team is helping connect, protect and power our planet.
SUMMARY:
Qorvo is seeking Product Quality Engineering Technician to support new product development activities for the Advanced Cellular Group. As a PQE technician you will interact with PQEs and reliability engineering organizations and facilitate activities necessary to complete qualification of the next generation of Advanced Cellular products. You are expected to be detail oriented, understand development and manufacturing processes, as well as Qorvo qualification process.
RESPONSIBILITIES:
  • Facilitate implementation of qualification plan routes as defined by Product Quality Engineers in internal qualification plans for next generation Mobile products
  • Assist with design request submissions, PCB ordering and PCB assemblies of qualification material
  • Identify roadblocks in qualification process logistics and communicate those to the team
  • Communicate with supporting organizations to streamline and expedite qualification activities, when needed

QUALIFICATIONS:
  • High School diploma or equivalent
  • Two to four years of relevant experience
  • Excel at working in a fast-paced, rapidly changing, and collaborative business environment
  • Understanding how semiconductors work / familiarity with RF devices is a bonus
  • Candidates will be evaluated against the following criteria:
    • Communication
    • Manufacturing Process Knowledge
    • Qualification / Reliability Knowledge
    • Organizational Skills
    • Growth Potential / Adaptability / Flexibility

This position is not eligible for visa sponsorship by the Company.
MAKE A DIFFERENCE AT QORVO
We are Qorvo. We do more than create innovative RF and Power solutions for the mobile, defense and infrastructure markets - we are a place to innovate and shape the future of wireless communications. It starts with our employees. As a unified global team, we bring a commitment to excellence, growth and a passion for creating what's next. Explore the possibilities with us.
We are an Equal Employment Opportunity (EEO) employer and welcome all qualified applicants. Applicants will receive fair and impartial consideration without regard to any characteristics protected by applicable law, including race, color, religion, sex (as defined by law), national origin, age, military or veteran status, genetic information, or disability.
Qorvo is an E-Verify Employer. For more information, please see the Right to Work and E-Verify Participation posters.

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