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Customer Reliability Engineer Jobs in High Point, NC

Analyze power quality and system reliability while helping develop solutions. * Coordinate work ... of life for our customers and communities. We invite you to join our team if you possess the ...

Manufacturing Engineer

Mocksville, NC · On-site

$65K - $84K/yr

... to our customers. We are seeking a Manufacturing Engineer to join our growing team! Position Summary The Manufacturing Engineer is responsible for improving the performance, reliability, and ...

Manufacturing Engineer

Greensboro, NC · On-site

$70K - $91K/yr

... its customers by providing long-term partnership, uncompromising support, and proven reliability ... The NPI Engineer is the lead engineering liaison between product development and operations. They ...

Manufacturing Engineer

Greensboro, NC

$70K - $91K/yr

Safety, Manufacturability, Quality, Assembly, Test, Reliability, etc. Construct, document, and ... Strong interpersonal skills with co-workers and customers. Effective project management and ...

Manufacturing Engineer

Greensboro, NC

$70K - $91K/yr

The NPI Engineer is the lead engineering liaison between product development and operations. They ... its customers by providing long-term partnership, uncompromising support, and proven reliability.

Controls Engineer

Greensboro, NC

$80K - $104K/yr

... reliability, safety, and performance. Maintain program files, system backups, drawings, and technical documentation. Coordinate with engineers, project managers, technicians, vendors, and customer ...

New

We believe in quality support from concept through production, and delivering the best customer ... Dependability/Reliability: Follow through on commitments, timely delivery on projects, assigned ...

We believe in quality support from concept through production, and delivering the best customer ... Dependability/Reliability: Follow through on commitments, timely delivery on projects, assigned ...

Performs specific engineering functions, such as inspection, testing and engineering analysis to ... customer discrepancies to propose quality reliability improvements of finished product. Performs ...

Controls Engineer

Greensboro, NC

$80K - $104K/yr

... our customers' most complex technical challenges. Qorvo serves multiple high-growth segments of ... Improve reliability and efficiency of Facilities systems such as Boilers, Chillers, Cooling Towers ...

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Customer Reliability Engineer information

See High Point, NC salary details

$54.4K

$105.3K

$125.8K

How much do customer reliability engineer jobs pay per year?

As of Jul 31, 2026, the average yearly pay for customer reliability engineer in High Point, NC is $105,254.00, according to ZipRecruiter salary data. Most workers in this role earn between $91,400.00 and $115,100.00 per year, depending on experience, location, and employer.

How does a Customer Reliability Engineer typically interact with both clients and internal engineering teams?

Customer Reliability Engineers serve as a vital bridge between clients and internal technical teams. They regularly communicate with customers to understand their needs, troubleshoot issues, and provide technical guidance. Internally, they collaborate closely with product, support, and development teams to relay customer feedback, help prioritize reliability improvements, and ensure seamless incident resolution. This cross-functional role requires strong communication skills and the ability to translate technical information for different audiences, making every day varied and impactful.

What does a customer reliability engineer do?

A Customer Reliability Engineer (CRE) is responsible for ensuring the reliability, performance, and availability of a company's products or services for customers. They often work closely with development and support teams to troubleshoot issues, optimize systems, and implement solutions that improve customer experience, using tools like monitoring software and incident management processes.

What is the difference between Customer Reliability Engineer vs Site Reliability Engineer?

AspectCustomer Reliability EngineerSite Reliability Engineer
CredentialsTypically requires engineering degrees, certifications in cloud platforms (AWS, Azure), and knowledge of customer supportRequires engineering degrees, certifications in cloud and systems management, with a focus on infrastructure
Work EnvironmentCustomer-facing, involves direct interaction with clients to resolve issues and improve reliabilityPrimarily internal, focused on maintaining and improving system reliability and scalability
Employer & Industry UsageUsed by cloud service providers and tech companies with a customer support componentCommon in large tech companies managing large-scale infrastructure and services

The main difference is that Customer Reliability Engineers focus on ensuring customer satisfaction and resolving client-specific issues, while Site Reliability Engineers concentrate on internal system stability and scalability. Both roles require technical expertise and cloud knowledge but serve different operational needs.

How much does an SRE get paid?

SREs (Site Reliability Engineers) typically earn a median annual salary ranging from $100,000 to $150,000, depending on experience, location, and company size. Senior SREs with specialized skills in automation, cloud platforms, and monitoring tools can earn higher salaries, often exceeding $180,000 annually.

What is a Customer Reliability Engineer?

A Customer Reliability Engineer (CRE) is a technical professional who works closely with customers to ensure the reliability, performance, and uptime of software products and services. CREs act as a bridge between customers and engineering teams, helping to identify, troubleshoot, and resolve reliability issues. They often collaborate with multiple departments to implement best practices, monitor systems, and proactively address potential problems, ultimately aiming to improve the overall customer experience.

What engineers make $500,000 a year?

Senior engineers in specialized fields such as software engineering, data engineering, or cloud engineering can reach or exceed $500,000 annually, especially with bonuses, stock options, and extensive experience. High compensation often requires advanced skills, certifications, and leadership roles within large technology companies or consulting firms.

What are the key skills and qualifications needed to thrive as a Customer Reliability Engineer, and why are they important?

To thrive as a Customer Reliability Engineer, you need a solid background in systems engineering, incident management, and troubleshooting, often supported by a degree in computer science or related field. Familiarity with cloud platforms (such as AWS or GCP), monitoring tools (like Datadog or Prometheus), and automation scripts is typically required. Exceptional communication, problem-solving abilities, and a customer-centric mindset are vital soft skills for this role. These skills ensure efficient incident resolution, strong client relationships, and reliable system performance under pressure.

Will AI replace SRE jobs?

AI can automate certain tasks within the Customer Reliability Engineer role, such as monitoring, incident response, and data analysis, but it is unlikely to fully replace SRE jobs. SREs focus on designing reliable systems, troubleshooting complex issues, and making strategic decisions that require human judgment. AI tools are intended to augment SREs' capabilities rather than eliminate the need for their expertise.
What are popular job titles related to Customer Reliability Engineer jobs in High Point, NC? For Customer Reliability Engineer jobs in High Point, NC, the most frequently searched job titles are:
What cities near High Point, NC are hiring for Customer Reliability Engineer jobs? Cities near High Point, NC with the most Customer Reliability Engineer job openings:

Sr QLTY & RELIABILITY ENGINEER

TE Connectivity

Greensboro, NC • On-site

Full-time

Re-posted 4 days ago


TE Connectivity rating

7.5

Company rating: 7.5 out of 10

Based on 71 frontline employees who took The Breakroom Quiz

89th of 156 rated electronics manufacturers


Job description

Job Title: Sr QLTY & RELIABILITY ENGINEER
Posting Start Date: 10/29/25
Internet/Company Website Posting
Sr. Quality & Reliability Engineer
#AJEDNP
#LI-DNI
#SKIP
TE Connectivity in Greensboro, NC is looking for a Sr. Quality & Reliability Engineer to drive and engage cross functional teams to conduct root cause analysis on both internal and external quality issues and formulate resolutions in a timely manner. Ensure the implementation and effectiveness of actions. Apply specialized knowledge of the fundamentals of TEOA (continuous improvement), knowledge of machines and special and unique products of TE Connectivity. Be the first contact for customer complaints and concerns, providing quick and accurate responses. Keep close contact with customers, being the link between customer and the plant. Assist Manufacturing Engineering in development of acceptable process values and associated monitoring for key components. Work with Product Engineering on new product development concerning inspection methodologies and tolerancing using quality tools including, but not limited to, FMEA, SPC, 8D, 5-Y problem solving tools. Apply knowledge in direct identification of root cause, drive improvement actions and resolve problems.
Requirements: Bachelor's degree in Industrial Engineering, Systems Engineering or related field (or foreign equivalent), plus 5 years of experience in the job offered, or in a related occupation.
Special Requirements: Requires 5 years of experience with the following:
  1. Quality Control and Assurance.
  2. Root Cause Analysis and Problem-Solving.
  3. Customer Communication and Relationship Management.
  4. Knowledge of Industry Standards and Regulations.
  5. Technical Knowledge of Stamping and Plating Processes.

May require employment and background checks.
Please apply at www.jobpostingtoday.com, enter job code 88483 and submit resume.
Job Description:
Job Overview
Ensures that products being built and processes being used adhere to all standards and requirements; implements quality assurance practices, processes, and procedures.
Job Requirements
  • Performing quality reviews and internal audits; evaluating data and writing reports to validate or indicate deviations from existing standards.
  • Monitoring product life cycle processes and products for adherence to company and regulatory standards and practices; participating in quality improvement initiatives and projects.
  • Analyzing statistical data and product specifications to determine standards and establish quality and reliability objectives of the finished product.
  • Recommending modifications to existing quality or production standards to achieve optimum quality; participating in the resolution of quality problems and reports on progress made.

What your background should look like
Generally requires Bachelors degree in appropriate field or local equivalent with a minimum of 3 years of progressively responsible professional level experience
Competencies
Values: Integrity, Accountability, Inclusion, Innovation, Teamwork
Job Locations:
Greensboro, North Carolina 27409
United States
Posting City: Greensboro
Job Country: United States
Travel Required: Less than 10%
Requisition ID: 142104
Workplace Type:
External Careers Page: Engineering & Technology

What TE Connectivity employees say

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