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Customer Reliability Engineer Jobs in Conroe, TX

Acuren Inspection, Inc.

Engineer II

Magnolia, TX · On-site +1

Deliver exceptional professional customer service with various industrial companies, internal and ... Committed to delivering a Higher Level of Reliability, Acuren provides an unrivaled spectrum of ...

Acuren Inspection, Inc.

Engineer II

Magnolia, TX · On-site

Deliver exceptional professional customer service with various industrial companies, internal and ... Committed to delivering a Higher Level of Reliability , Acuren provides an unrivaled spectrum of ...

Acuren Inspection, Inc.

Engineer II

Magnolia, TX · On-site

Deliver exceptional professional customer service with various industrial companies, internal and ... Committed to delivering a Higher Level of Reliability , Acuren provides an unrivaled spectrum of ...

Acuren Inspection, Inc.

Engineer II

Magnolia, TX · On-site

Deliver exceptional professional customer service with various industrial companies, internal and ... Committed to delivering a Higher Level of Reliability, Acuren provides an unrivaled spectrum of ...

Acuren Inspection, Inc.

Engineer II

Magnolia, TX

Deliver exceptional professional customer service with various industrial companies, internal and ... Committed to delivering a Higher Level of Reliability , Acuren provides an unrivaled spectrum of ...

Acuren Inspection, Inc.

Engineer III

Magnolia, TX · On-site

Deliver exceptional professional customer service with various industrial companies, energy ... Committed to delivering a Higher Level of Reliability , Acuren provides an unrivaled spectrum of ...

Acuren Inspection, Inc.

Engineer III

Magnolia, TX · On-site

Deliver exceptional professional customer service with various industrial companies, energy ... Committed to delivering a Higher Level of Reliability, Acuren provides an unrivaled spectrum of ...

Acuren Inspection, Inc.

Engineer III

Magnolia, TX

Deliver exceptional professional customer service with various industrial companies, energy ... Committed to delivering a Higher Level of Reliability , Acuren provides an unrivaled spectrum of ...

Acuren Inspection, Inc.

Engineer IV

Magnolia, TX · On-site

Deliver exceptional professional customer service with various industrial companies, internal and ... Committed to delivering a Higher Level of Reliability, Acuren provides an unrivaled spectrum of ...

Acuren Inspection, Inc.

Engineer IV

Magnolia, TX · On-site

Deliver exceptional professional customer service with various industrial companies, internal and ... Committed to delivering a Higher Level of Reliability , Acuren provides an unrivaled spectrum of ...

Acuren Inspection, Inc.

Engineer IV

Magnolia, TX

Deliver exceptional professional customer service with various industrial companies, internal and ... Committed to delivering a Higher Level of Reliability , Acuren provides an unrivaled spectrum of ...

Libsys, Inc.

AI Architect

Houston, TX · On-site

$60.75 - $79/hr

Promote DevSecOps, SRE, and platform engineering best practices. Experience * 10+ years of ... Experience delivering customer-facing digital platforms and enterprise integration solutions.

New

SupplyHouse

Principal Engineer

Houston, TX · Remote

$50K - $60K/yr

... our customers. Through an Employer of Record (EOR), we are looking for a new Principal Backend ... scalability, and reliability. If you're an experienced technical leader who thrives on ...

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All JobsCustomer Reliability Engineer JobsCustomer Reliability Engineer Jobs in Conroe, TX

Customer Reliability Engineer information

See Conroe, TX salary details

$52.2K

$101K

$120.7K

How much do customer reliability engineer jobs pay per year?

As of Aug 9, 2026, the average yearly pay for customer reliability engineer in Conroe, TX is $101,000.00, according to ZipRecruiter salary data. Most workers in this role earn between $87,800.00 and $110,400.00 per year, depending on experience, location, and employer.

How does a customer reliability engineer typically interact with clients and internal engineering teams?

Customer Reliability Engineers serve as a vital bridge between clients and internal technical teams. They regularly communicate with customers to understand their needs, troubleshoot issues, and provide technical guidance. Internally, they collaborate closely with product, support, and development teams to relay customer feedback, help prioritize reliability improvements, and ensure seamless incident resolution. This cross-functional role requires strong communication skills and the ability to translate technical information for different audiences, making every day varied and impactful.

What does a customer reliability engineer do?

A customer reliability engineer (CRE) works with clients to ensure the reliability, performance, and availability of products or services. They analyze system issues, develop solutions, and often collaborate with engineering teams to improve infrastructure and customer experience, typically using monitoring tools and technical expertise. CREs may also provide technical support and guidance to help clients optimize their use of the company's offerings.

What is the difference between Customer Reliability Engineer vs Site Reliability Engineer?

AspectCustomer Reliability EngineerSite Reliability Engineer
CredentialsTypically requires engineering degrees, certifications in cloud platforms (AWS, Azure), and knowledge of customer supportRequires engineering degrees, certifications in cloud and systems management, with a focus on infrastructure
Work EnvironmentCustomer-facing, involves direct interaction with clients to resolve issues and improve reliabilityPrimarily internal, focused on maintaining and improving system reliability and scalability
Employer & Industry UsageUsed by cloud service providers and tech companies with a customer support componentCommon in large tech companies managing large-scale infrastructure and services

The main difference is that Customer Reliability Engineers focus on ensuring customer satisfaction and resolving client-specific issues, while Site Reliability Engineers concentrate on internal system stability and scalability. Both roles require technical expertise and cloud knowledge but serve different operational needs.

What is a customer reliability engineer?

A Customer Reliability Engineer (CRE) is a technical professional who works closely with customers to ensure the reliability, performance, and uptime of software products and services. CREs act as a bridge between customers and engineering teams, helping to identify, troubleshoot, and resolve reliability issues. They often collaborate with multiple departments to implement best practices, monitor systems, and proactively address potential problems, ultimately aiming to improve the overall customer experience.

What skills and qualifications are needed to thrive as a customer reliability engineer?

To thrive as a Customer Reliability Engineer, you need a solid background in systems engineering, incident management, and troubleshooting, often supported by a degree in computer science or related field. Familiarity with cloud platforms (such as AWS or GCP), monitoring tools (like Datadog or Prometheus), and automation scripts is typically required. Exceptional communication, problem-solving abilities, and a customer-centric mindset are vital soft skills for this role. These skills ensure efficient incident resolution, strong client relationships, and reliable system performance under pressure.
What cities near Conroe, TX are hiring for Customer Reliability Engineer jobs? Cities near Conroe, TX with the most Customer Reliability Engineer job openings:
Customer Reliability Engineer jobs near you
Infographic showing various Customer Reliability Engineer job openings in Conroe, TX as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $101,000 per year, or $48.6 per hour.

Engineer II

Acuren Inspection, Inc.

Magnolia, TX • On-site, Remote

Full-time

Medical, Dental, Retirement, PTO

Re-posted 13 days ago

Acuren rating

8.2

Company rating: 8.2 out of 10

Based on 38 frontline employees who took The Breakroom Quiz

39th of 120 rated laboratories

Job description

Position Summary
The Engineer II position is the intermediate level of the Engineering classification hierarchy. Employees in the Engineer II position solve complex problems in engineering areas of specialization (Design, Electrical, Material, Mechanical, or Structural Engineering) with general supervision. An Engineer II is expected to develop advanced skills, and the ability to work with greater independence. An Engineer II effectively applies fundamental concepts and procedures to work that is fairly complex and varied.
Responsibilities
  • Collect information from clients, prepare project scopes and plans and deliver cost estimates
  • Conduct studies and generate observations and data as required by project plan
  • Develop draft reports and work with Technical Experts as needed to finalize for client delivery
  • Deliver exceptional professional customer service with various industrial companies, internal and external stakeholders, etc.
  • Other work duties as assigned.

Requirements
KNOWLEDGE, SKILLS & ABILITIES:
  • Strong technical knowledge in applicable field (Design, Materials, Mechanical, Electrical, or Structural Engineering)
  • Analytical/investigation skills, excellent verbal and written communication skills, high energy, customer-focused and a positive, success-oriented attitude

EDUCATION:
  • 3 - 9 years of experience (Design, Materials, Mechanical, Electrical, or Structural Engineering)
  • Bachelors or Masters degree

Benefits
  • Competitive Salary
  • Medical, dental, and supplemental insurance
  • 401K Plan
  • Paid Holidays
  • Paid Time Off

Working Conditions
  • Office environment with limited physical effort, continuous mental effort, and frequent complex requests for assistance in and out of a lab environment.
  • Travel may be required.

PHYSICAL JOB REQUIREMENTS & DEMANDS:
  • Endurance such as sitting, standing, walking, climbing, or driving, and frequency/duration in which action is required.

Company Overview
Acuren is a trusted, single source provider of technology-enabled asset protection solutions used to evaluate the structural integrity of critical energy, industrial and public infrastructures. Committed to delivering a Higher Level of Reliability, Acuren provides an unrivaled spectrum of capabilities including inspection, traditional and advanced NDE/NDT, failure analysis, rope access, materials engineering, field engineering, reliability engineering, drones, robotics, V-Deck and condition-based monitoring services.
Our work is critical to the integrity and safety of industrial firms, including petroleum refinery, pipeline, power generation, pulp & paper, mining, pharmaceutical, aerospace and automotive industries. Acuren employs over 4,000 dedicated professionals supporting the mechanical integrity and inspection programs of the world's largest industrial segments.
Acuren is a market leader. Our formula for success is straightforward: be capable locally, with certified and well-equipped personnel supported by trained, experienced leaders. Continuing to build on a strong heritage of safety, quality and professionalism, Acuren strives to maintain incident free work environments, pursues advanced technical developments, and supports reliability programs that are valued by clients and employees.

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