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Customer Reliability Engineer Jobs in Conroe, TX

SRE Developer (G-Project)

Houston, TX ยท On-site

$54.50 - $72.25/hr

Exempt Summary The SRE Developer is responsible for supporting, maintaining, and improving ... customer feedback and quality data to support continuous improvement initiatives. โ€ข Provide ...

Design Liaison Engineer

Houston, TX

$72K - $98K/yr

... customer reliability and performance * Deliver engineering drawings such as P&ID (Process and Instrumentation Diagram), General Arrangement Drawings, Assembly Drawings, redline markup, work ...

... customers. Nscale simplifies AI development while enabling superior results, supporting strategic ... Partner with SRE, infrastructure, and AI/ML teams to embed observability natively into how Nscale ...

This role sits at the intersection of data engineering, platform operations, and reliability ... our customers' ESG goals while accelerating production in the most demanding US land basins.

This role sits at the intersection of data engineering, platform operations, and reliability ... our customers' ESG goals while accelerating production in the most demanding US land basins.

Deliver exceptional professional customer service with various industrial companies, internal and ... Committed to delivering a Higher Level of Reliability , Acuren provides an unrivaled spectrum of ...

Showing results 21-40

Customer Reliability Engineer information

See Conroe, TX salary details

$52.2K

$101K

$120.7K

How much do customer reliability engineer jobs pay per year?

As of Aug 9, 2026, the average yearly pay for customer reliability engineer in Conroe, TX is $101,000.00, according to ZipRecruiter salary data. Most workers in this role earn between $87,800.00 and $110,400.00 per year, depending on experience, location, and employer.

How does a customer reliability engineer typically interact with clients and internal engineering teams?

Customer Reliability Engineers serve as a vital bridge between clients and internal technical teams. They regularly communicate with customers to understand their needs, troubleshoot issues, and provide technical guidance. Internally, they collaborate closely with product, support, and development teams to relay customer feedback, help prioritize reliability improvements, and ensure seamless incident resolution. This cross-functional role requires strong communication skills and the ability to translate technical information for different audiences, making every day varied and impactful.

What does a customer reliability engineer do?

A customer reliability engineer (CRE) works with clients to ensure the reliability, performance, and availability of products or services. They analyze system issues, develop solutions, and often collaborate with engineering teams to improve infrastructure and customer experience, typically using monitoring tools and technical expertise. CREs may also provide technical support and guidance to help clients optimize their use of the company's offerings.

What is the difference between Customer Reliability Engineer vs Site Reliability Engineer?

AspectCustomer Reliability EngineerSite Reliability Engineer
CredentialsTypically requires engineering degrees, certifications in cloud platforms (AWS, Azure), and knowledge of customer supportRequires engineering degrees, certifications in cloud and systems management, with a focus on infrastructure
Work EnvironmentCustomer-facing, involves direct interaction with clients to resolve issues and improve reliabilityPrimarily internal, focused on maintaining and improving system reliability and scalability
Employer & Industry UsageUsed by cloud service providers and tech companies with a customer support componentCommon in large tech companies managing large-scale infrastructure and services

The main difference is that Customer Reliability Engineers focus on ensuring customer satisfaction and resolving client-specific issues, while Site Reliability Engineers concentrate on internal system stability and scalability. Both roles require technical expertise and cloud knowledge but serve different operational needs.

What is a customer reliability engineer?

A Customer Reliability Engineer (CRE) is a technical professional who works closely with customers to ensure the reliability, performance, and uptime of software products and services. CREs act as a bridge between customers and engineering teams, helping to identify, troubleshoot, and resolve reliability issues. They often collaborate with multiple departments to implement best practices, monitor systems, and proactively address potential problems, ultimately aiming to improve the overall customer experience.

What skills and qualifications are needed to thrive as a customer reliability engineer?

To thrive as a Customer Reliability Engineer, you need a solid background in systems engineering, incident management, and troubleshooting, often supported by a degree in computer science or related field. Familiarity with cloud platforms (such as AWS or GCP), monitoring tools (like Datadog or Prometheus), and automation scripts is typically required. Exceptional communication, problem-solving abilities, and a customer-centric mindset are vital soft skills for this role. These skills ensure efficient incident resolution, strong client relationships, and reliable system performance under pressure.
What cities near Conroe, TX are hiring for Customer Reliability Engineer jobs? Cities near Conroe, TX with the most Customer Reliability Engineer job openings:
Infographic showing various Customer Reliability Engineer job openings in Conroe, TX as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $101,000 per year, or $48.6 per hour.

SRE Developer (G-Project)

Foxconn Industrial Internet - FII

Houston, TX โ€ข On-site

$54.50 - $72.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 21 days ago


Job description

Locations: Houston (IB3)   
Business Units: CESBG   
Job Classification: Exempt   
Summary
The SRE Developer is responsible for supporting, maintaining, and improving production critical systems to ensure reliability, availability, and performance within a manufacturing environment. This role combines software development, system support, automation, and operational excellence to enhance production applications, Manufacturing Execution Systems (MES), and related technologies. The SRE Developer collaborates with cross-functional teams to troubleshoot issues, optimize system performance, automate processes, and implement solutions that improve operational efficiency, reduce production disruptions, and support business objectives.
Key Responsibilities
• Support investigations of process deviations and quality-related issues.
• Track and evaluate defects identified through production and testing processes, implementing effective improvement measures.
• Define, implement, and monitor corrective and preventive actions (CAPA) to ensure effectiveness and sustained improvement.
• Monitor and analyze First Pass Yield (FPY) performance data to identify opportunities for process optimization.
• Participate in production and testing process development activities to improve product quality and manufacturing efficiency.
• Promote and maintain a strong quality culture by ensuring the company’s quality assurance policies are effectively implemented in daily operations.
• Develop quality plans and strategies in collaboration with customer feedback and quality data to support continuous improvement initiatives.
• Provide quality data and reports for new products to internal and external stakeholders.
• Actively participate in internal audits to verify compliance with applicable regulations and support ISO certification requirements.
• Provide documentation support and maintain quality-related records.
• Provide production support for quality assurance activities, including production documentation, measurement systems, and implementation of process changes.
• Monitor compliance with environmental requirements related to scrap, waste management, and hazardous materials.
• Maintain working knowledge of ISO 14001, ISO 27001, ISO 45001, and Electrostatic Discharge (ESD) control requirements.
Basic Qualifications
• Ability to work in a manufacturing or production environment.
Preferred Qualifications
• Ability to work in a manufacturing or production environment (preferred).
Education and Experience
• Bachelor’s degree in Mechanical Engineering, Manufacturing Engineering, Electrical Engineering, Chemical Engineering, Materials Engineering, Engineering Technology, Business Administration, Operations Management, or a related engineering, technology, or business discipline.
Why Join Us
• Comprehensive benefits package including medical, dental, and vision insurance coverage.
• Basic life insurance and short-term disability coverage provided by employer.
• Supplemental life insurance and long-term disability coverage options available.
• 401K with employer contribution.
• Personal, Vacation, and Holiday paid time off for all full-time employees.
Our company is an Equal Opportunity Employer (EOE). All qualified candidates will receive consideration without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or marital status in accordance with applicable federal, state and local laws.
 

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